Dodge Durango Complaints (2005)

1,567 consumer complaints on file.

#10392854March 25, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, GASOLINE FUEL WOULD SPEW FROM THE FILLER NECK BEFORE THE TANK WAS ABLE TO BE FILLED. THE FAILURE HAD BEEN AN ONGOING RECURRENCE FOR TWO YEARS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC FOR THE FAILURE. THE LOCAL DEALER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL RELATIVE TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 09V003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 73,200. UPDATED05/04/11 *BF UPDATED 11/18/11. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392920March 25, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT NOTICED THAT WHEN FUELING THE VEHICLE, GASOLINE FUEL WOULD SPEW BACK OUT ONTO HER CLOTHING. THE DEALER WAS CONTACTED BUT DID NOT OFFER THE CONTACT ANY ASSISTANCE. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. NO REPAIRS WERE PERFORMED NOR WAS THE VEHICLE DIAGNOSED FOR THE FAILURE. THE CURRENT MILEAGE WAS 97,000 AND THE FAILURE MILEAGE WAS 0.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392801March 24, 2011
FUEL SYSTEM, GASOLINE
FUEL BEGAN SPRAYING FROM NECK OF GAS TANK WHEN FILLING UP IN FALL OF 2010. WE TRIED REFILLING AT LARGE NUMBER OF SERVICE STATIONS ACROSS UTAH, NEVADA AND CALIFORNIA, WITH THE SAME RESULT WHEN THE NOZZLE CLICKS OFF, FUEL GUSHES OUT OF THE FUEL TANK. I TOOK IT TO THE LOCAL DODGE DEALER IN, AND AFTER SPENDING $260, THEY WERE NOT ABLE TO FIX THE PROBLEM. IT WILL COST ANOTHER $500 TO $1000 TO FIX THIS DANGEROUS PROBLEM. THERE WAS A RECALL OF LOWER VIN # DURANGOS TO FIX THIS, BUT NOT FOR OUR VIN #. THIS IS A SERIOUS SAFETY ISSUE AS WELL AS A WASTE OF GAS AND A POLLUTION PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393227March 22, 2011
FUEL SYSTEM, GASOLINE
WHEN REFILLING THE VEHICLE GASOLINE SQUIRTS OUT OF THE RECOVERY TUBE. THE HAPPENS AFTER EVERY FILL UP, IT DOESN'T MATTER IF YOU FILL UP QUICK OR SLOW. AFTER THE SHUTOFF ENGAGES FUEL SPILLS ALL OVER YOU, THE DURANGO AND THE GROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393228March 22, 2011
FUEL SYSTEM, GASOLINE
WE HAVE BEEN HAVING TROUBLE FUELING OUR DURANGO FOR THE LAST 5 MONTHS. WHEN THE TANK IS FULL THE PUMPS SHUTS OFF AND THEN GASOLINE SPEWS OUT OF THE FILLER TUBE. ON MYSELF OR THE ATTENDANT, THE TRUCK, AND THE GROUND. IT DOES NOT MATTER THE STATION OR SPEED OF FILL. THERE ARE TWO OPEN RECALLS FOR THIS SAME ISSUE BUT I HAVE BEEN TOLD BY LOCAL DEALER MY VIN IS NOT INCLUDED. I REQUEST THAT CHRYSLER/DODGE BE FORCED TO EXPAND THE EFFECTED VEHICLES VIN NUMBERS AND DO THERE PART TO PROTECT THEIR CUSTOMERS AND THE ENVIRONMENT BUT STOPPING THE SPILL OF GAS ON US AND THE GROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390468March 17, 2011
FUEL SYSTEM, OTHER, EQUIPMENT
I GOT A RECALL LETTER FOR MY 2005 DODGE DURANGO AT AROUND 60,000 MILES. I WAS TOLD THAT THE RECALL DID NOT MATCH MY SUV VIN AND THAT NOTHING WAS WRONG. I NOW HAVE 76,000 MILES ON THE DURANGO AND IT STARTED THROWING UP FUEL WHEN COMPLETING A FILL UP. THIS HAPPENS EVERYTIME NOW. DODGE ALREADY SAID MY TRUCK WAS GOOD AND THAT NOTHING WAS WRONG WITH IT. I AM SURE YOU THEY WILL TRY AND TELL ME TO COVER THE COST ON MY OWN. I WILL NOT COVER THE COST I PROMISE YOU THAT. DODGE YOU ARE RESPONSIBLE FOR THIS, SO FIX IT. YOU ARE SELLING JUNK AND I HAVE BEEN A TRUE CUSTOMER FOR MANY YEARS THIS IS MY 5TH DURANGO AND MY LAST. I HOPE IT STARTS A FIRE SO I WILL NO LONGER HAVE TO PAY FOR CRAP YOUR SELLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390429March 16, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT AS HE REFUELED THE VEHICLE, GASOLINE BEGAN SPEWING BACK FROM THE FILLER TUBE ONCE THE FUEL TANK WAS FULL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL VALVE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE STATING THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 53,000. UPDATED 05/03/11*LJ UPDATED 7/08/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390229March 15, 2011
FUEL SYSTEM, GASOLINE
WHILE FILLING FUEL, THE PUMP STOPPED AS NORMAL THAN SHORTLY AFTER WARDS A GEISER OF FUEL CAME SPEWING OUT OF THE DURANGO'S FILLER NOZZLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10391868March 15, 2011
FUEL SYSTEM, GASOLINE
ON 03-08-2011 WHILE PUTTING FUEL INTO MY 2005 DODGE DURANGO I WAS SOAKED IN GAS AT THE END OF THE FUELING. MY WIFE ADVISED ME THIS HAS HAPPENED BEFORE AT DIFFERENT GAS STATIONS, SOME FUEL ESCAPING THROUGH THE FILLER NECK AT THE END OF REFUELING AND SPRAYING PERSONS FUELING THE VEHICLE, AS WELL AS SPILLING ON THE VEHICLE AND THE GROUND. I CHECKED WITH NHTSA AND FOUND OUT THAT THERE ARE 2 RECALLS ON 2005 DODGE DURANGO FOR THIS EXACT ISSUE (NHTSA CAMPAIGN ID NUMBERS 09V003000 AND 05V034000). PER INSRUCTIONS ON THOSE RECALL SUMMARIES I'VE CONTACTED CHRYSLER AT 1-800-853-1403 ON 03-09-2011. I'VE ADVISED THEM OF THE PROBLEM WITH MY VEHICLE AND THE FACT THAT THERE ARE TWO RECALLS ON THE SAME MAKE, MODEL, AND YEAR AS MY VEHICLE. CHRYSLER ASSIGNED ME A CASE NUMBER 20513614 AND A CASE MANAGER IDENTIFIED AS ROSIE WITH PHONE NUMBER 1-800-763-8422, EXT. 66049. THIS CASE MANAGER SAID THAT WHILE 2005 DODGE DURANGO HAVE BEEN RECALLED DUE TO THE FUEL SPILLING AT THE END OF REFUELING, MY VEHICLE DIDN'T HAVE THE RIGHT VIN NUMBER TO BE RECALLED. THE CASE MANAGER TOLD ME TO SET AN APPOINTMENT WITH A DODGE DEALER, STEVE WHITE DODGE IN HICKORY, NC, TO SEE WHAT WAS CAUSING THE FUEL SPILL. ON 03/15/2001 MY VEHICLE WAS CHECKED AT THE DODGE DEALERSHIP. IT WAS DETERMINED BY THIS DODGE DEALER THAT THE FUEL DOES ESCAPE AT THE END OF THE FUELING AND FITS THE DESCRIPTION ON NHTSA RECALLS 09V003000 AND 05V034000. HOWEVER, I WOULD HAVE TO PAY MYSELF FOR THE REPAIR SINCE MY VIN DOESN'T MATCH. I'VE CONTACTED THE CHRYSLER CASE MANAGER. I'VE ASKED HER SPECIFICALLY IF THE PROBLEM WITH MY VEHICLE MATCHES THE ONES THAT HAVE BEEN RECALLED. THE CASE MANAGER ACKNOWLEDGED THAT IT WAS THE SAME SAME PROBLEM, SAME MAKE, MODEL, AND YEAR, BUT NOT THE RIGHT VIN. SHE OFFERED TO REIMBURSE ONLY $140 FROM MY REPAIR BILL. CHRYSLER SHOULD REIMBURSE THE WHOLE REPAIR BILL, SINCE THERE ARE RECALLS ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390320March 15, 2011
FUEL SYSTEM, GASOLINE
I OWN A 2005 DODGE DURANGO. ON SEVERAL OCCASIONS FUEL SPILLED FROM THE GAS TANK OPENING DURING THE END OF MY REGULAR FILL-UPS. I IMMEDIATELY THOUGHT IT WAS BECAUSE OF THE PUMP BUT NONE OF THE OTHER CUSTOMERS HAD THAT PROBLEM. THIS HAS HAPPENED ABOUT 5 TIMES. I WILL BE CALLING THE MANUFACTURER CONCERNING THIS PROBLEM AND PRAY FOR A RESOLUTION I WILL NOT HAVE TO PAY FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390317March 15, 2011
FUEL SYSTEM, GASOLINE
GASOLINE SPLASHBACK ON 2005 DODGE DURANGO, THIS HAS HAPPENED SEVERAL TIMES REGARDLESS OF HOW THE GAS IS PUMPED BY HAND OR AUTOMATICALLY SHUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389830March 11, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I OWN A 2005 DODGE DURANGO VIN [XXX]. WHEN REFUELING THE VEHICLE, FUEL OVER FLOWS ONTO THE VEHICLE AND GROUND AT THE END OF THE FUELING PROCESS EVERY TIME YOU FILL THE TANK. MY RESEARCH HAS SHOWN THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND THAT I WOULD NEED TO BRING THE VEHICLE TO AN AUTHORIZED SERVICE STATION AND PAY FOR THE DIAGNOSTIC CHARGE WITHOUT REIMBURSEMENT. IN ADDITION, THEY WOULD NOT GUARANTEE TO PAY FOR THE REPAIR, ONLY THE POSSIBILITY OF HELPING WITH PAYMENT. FELT THIS WAS UNSATISFACTORY DUE TO DODGE ALREADY RECALLING SOME 2005 DODGE DURANGOS AND THE APPARENT CONTINUATION OF THIS PROBLEM OUTSIDE OF THE ACCEPTABLE VIN NUMBER RANGE. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. I AM UNABLE TO FILL THE FUEL TANK WITH GASOLINE AND COULD ONLY REFUEL WITH SMALL AMOUNTS OF GASOLINE AT A TIME. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389898March 11, 2011
ENGINE AND ENGINE COOLING:ENGINE, STEERING
2005 DODGE DURANGO (V8 HEMI) PERIODICALLY STALLS DURING NORMAL DRIVING. ENGINE WILL DIE, POWER STEERING AND BRAKES WILL FAIL. ENGINE RESTARTS IMMEDIATELY AFTER EACH INCIDENT. CHECK ENGINE LIGHT REMAINS ILLUMINATED. HAS BEEN TO THE DEALER TWICE TO DIAGNOSE WITH NO RECTIFICATION OF THE ISSUE. DATE OF LATEST INCIDENT IS SHOWN BELOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389704March 10, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT WHEN DECELERATING, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386985March 9, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT STATED THAT WHEN REFUELING THE VEHICLE, GASOLINE WOULD SPEW BACK OUT FROM THE FILLER NECK. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONTACT THAT THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V003000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY) DID NOT INCLUDE HER VEHICLE. THE MANUFACTURER WAS CONTACTED WHO CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 104,000. UPDATED 5/24/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386875March 8, 2011
FUEL SYSTEM, GASOLINE
GAS TANK INLET VALVE IS NOT SHUTTING OFF, RESULTING IN GAS OVERFLOW WHEN FILLING UP, A POTENTIAL FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386878March 8, 2011
FUEL SYSTEM, GASOLINE
WHEN RE-FUELING THE GAS TANK ON MY 2005 DODGE DURANGO, ONCE THE TANK IS FULL AND THE GAS PUMP SHUTS OFF, EXCESS GAS SPILLS OUT OF FILLER TUBE ALL DOWN THE SIDE OF MY TRUCK AND THE GROUND. TOOK MY VEHICLE TO THE DEALERSHIP AND THEY CONFIRMED THAT THE FUEL TANK CHECK VALVE IS STICKING AND NOT RELEASING PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386660March 7, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING INDICATOR. THE VEHICLE RESTARTED AND FUNCTIONED NORMAL. THE FAILURE WAS A CONTINUOUS OCCURRENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386766March 7, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 DODGE DURANGO. THE CONTACT WAS REFUELING THE VEHICLE WHEN THE FUEL TANK OVERFLOWED AT THE END OF FUELING AND BEGAN SPILLING ONTO THE GROUND. THE CONTACT STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE WAS UNABLE TO FILL THE FUEL TANK WITH GASOLINE AND COULD ONLY REFUEL WITH SMALL AMOUNTS OF GASOLINE AT A TIME. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10388468March 5, 2011
ENGINE AND ENGINE COOLING
MY 05 DURANGO 5.7 HEMI STALLED WITHOUT WARNING TWICE IN MY DRIVEWAY AND ONCE AS I WAS TURNING LEFT. NO POWER STEERING,NO POWER BRAKES,NO CHECK ENGINE LIGHTS CAME ON, IT WAS VERY SUDDEN AND FIND THIS TO BE DANGEROUS. I HAVE FOUND THAT OTHER DURANGO OWNERS ARE HAVING THE SAME ISSUES. I THINK IT'S TIME DODGE FIGURES OUT WHAT TO DO BEFORE SOMETHING TERRIBLE HAPPENS. I TRANSPORT MY GRANDCHILDREN AND ALSO LIKE TO TRAVEL ALOT AND I AM AFRAID TO DRIVE NOW. LETS'S HOPE THIS PROBLEM IS ACKNOWLEDGED SOON ENOUGH. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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