Dodge Durango Complaints (2000)

1,075 consumer complaints on file.

#10045228October 31, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:RACK AND PINION
HAD TO REPLACE RACK AND PINION POWER STEERING UNIT ON 2000 DODGE DURANGO WHEN VEHICLE ONLY HAD 48,800 MILES, ALSO, HAD TO REPLACE UPPER BALL JOINTS, WAS HARD TO KEEP VEHICLE ON THE ROAD WHEN HITTING ANY BUMPS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046087October 30, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 5 MPH AND TURNING LEFT INTO A PARKING SPACE DRIVER'S SIDE FRONT WHEEL SEPARATED FROM THE SUSPENSION. DEALER STATED THAT BALL JOINTS SEPARATED. THERE WAS NO INJURIES. *AK EA03-023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045092October 30, 2003
WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE DRIVING IN A 2000 DODGE DURANGO THE LEFT FRONT WHEEL FELL OFF CAUSING THE VEHICLE TO ROLL NUMEROUS TIMES. THREE PEOPLE DIED AS A RESULT OF THIS ACCIDENT. *LA
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
3
#10045121October 30, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
PREMATURE REPLACEMENT REQUIRED FOR 2000 DODGE DURANGO UPPER AND LOWER BALL JOINTS (50,000 MILES). *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045132October 30, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM
I WAS TOLD IN MAY 2003 THAT MY 2000 DODGE DURANGO NEEDED UPPER BALL JOINTS REPLACED. I THEN TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY TOLD ME THE SAME THING. THEY TOLD ME THEY COULDN'T GET THE REPLACEMENT PARTS FOR AT LEAST A MONTH. WHEN I TOOK THE DURANGO TO THEM IN JULY, THEY THEN TOLD ME I NEED THE CONTROL ARMS REPLACED AS WELL. I WAS VERY UPSET BECAUSE MY VEHICLE ONLY HAD 41,799 MILES ON IT. I RESEARCHED THIS AND FOUND THAT BALL JOINTS SHOULD LAST AT LEAST 100,000 MILES. I EXPRESSED MY ANGER TOWARD THE DEALERSHIP AND THE MANAGER THEN TOLD ME I WOULDN'T HAVE TO PAY FOR THE CONTROL ARM, THAT CHRYSLER WOULD EAT THAT COST FOR ME. AT THAT POINT I HAD NO CHOICE BUT TO HAVE THE WORK DONE, FOR FEAR THAT I MIGHT GET INTO AN ACCIDENT. I SPENT 2 1/2 LONG MONTHS TRYING TO RESOLVE THIS ISSUE AND SPENT $490.00 TO REPLACE THE BALL JOINTS. I HOPE THIS REACHES YOU AND YOU CAN GET THIS RESOLVED FOR EVERYONE INVOLVED WITH THESE SIMILAR PROBLEMS. THANK YOU. ELAINA DOW. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044946October 29, 2003
STEERING, SUSPENSION:FRONT
WHEN DRIVING OVER SEVERAL BUMPS IN THE ROAD STEERING BECOMES DIFFICULT. WHEN THIS OCCURS, A SQUEAKING NOISE IS HEARD FROM THE FRONT END. AS A RESULT, CONSUMER HAS DIFFICULTLY CONTROLLING THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044993October 29, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 15 MPH CONSUMER HEARD A LOUD POPPING NOISE. THE CONSUMER PULLED OVER TO CHECK, AND SAW THAT FRONT BALL JOINTS BROKE. *AK EA03-023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043883October 29, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
IT ALL STARTED WITH A SQUEEZING NOISE IN THE FRONT END, ONE DAY THE FRONT RIGHT END BALL JOINT COLLAPSED AND CAUSED THE FRONT RIGHT WHEEL TO COMPLETELY FOLD UNDERNEATH ITSELF AND CAUSED THE FRONT END TO COLLAPSE. THERE WAS ROUGHLY MILES ON THE VEHICLE AND IN VERY GOOD CONDITION. LUCKILY I WAS SIMPLY PULLING OUT OF MY DRIVEWAY AND NOT DRIVING DOWN THE HIGHWAY. NO ONE WAS HURT, BUT THE POTENTIAL FOR INJURY WAS ASTRONOMICAL. *LA EA03-023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043888October 29, 2003
SERVICE BRAKES, AIR:ANTILOCK
I WAS TRAVELING ABOUT 35 MILE PER HOUR ON A SUNNY DAY, DRY PAVEMENT, TEMPERATURE WAS ABOUT 78 DEGREES. A CAR ABOUT 30 FEET IN FRONT OF ME HAD STOP TO TURN. I APPLIED MY BRAKES AND THEY SEEM TO GRAB AND LOCK AND MY CAR WOULD NOT STOP. AT THAT POINT I WAS APPROXIMATELY 20 OR SO FEET FROM THE CAR IN FRONT OF ME I HIT THE BRAKES AGAIN, FELT THE CAR SURGE FORWARD AND THEN THE BRAKES TOTALLY TOTALLY LOCKED UP AND I HIT THE CAR IN FRONT OF ME. DURING THIS TIME THE BRAKES MADE A LOUD CLUCKING NOISE AND WAS SQUEALING EXTREMELY LOUD. THE POLICE RECORD SHOWS 20 FEET OF SKID MARKS. THIS WAS SCARIEST EXPERIENCE I HAVE HAD IN MY LIFE KNOWING THAT MY DAUGHTER WAS IN THE CAR WITH ME AND MY BRAKES WOULD NOT STOP, EVENTHOUGH I HAD PLENTY OF TIME TO STOP. I HAVE HAD MY 2000 DODGE DURANGO FOR ALMOST 3 1/2 YEARS, DURING THAT TIME I HAVE HAD THE BRAKES AND REPLACED AND LESS THAN 3 MONTHS AGO THE DRUM AND ROTORS REPLACED. I AM DEFINITELY A MAINTENANCE KIND OF PERSON WHEN IT COMES TO MY TRUCK. THERE HAVE BEEN ABOUT 3 OCCASSIONS IN THE LAST 3 1/2 YEARS WHEN I FELT LIKE MY BRAKES WERE ABOUT TO GIVE. THE FIRST TWO RESULTED IN SERVICE WORK ON MY BRAKES. THE FINAL ONE AS YOU CAN SEE RESULTED IN AN ACCIDENT. I HAVE CONTACTED MY INSURANCE COMPANY NOTIFYING THEM THAT OTHER 2000 DODGE DURANGO DRIVERS HAVE EXPERIENCED THE SAME PROBLEMS. MY CAR IS CURRENTLY IN THE SHOP AND MY INSURANCE COMPANY IS GOING TO HAVE A BRAKE SPECIALIST EXAMINE MY BRAKE SYSTEM. THE DODGE COMPANY REALLY NEEDS TO LOOK AT WHAT THIS ISSUE WITH THE BRAKES IN THE 2000 DODGE DURANGO SINCE THIS DEFINITELY DOES NOT APPEAR TO BE AN ISOLATED INCIDENT. I AM KNOW CONSIDERING TRADING IN MY DURANGO AS SOON AS I CAN GET THE FUNDS TO PUT DOWN ON ANOTHER VEHICLE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10043892October 29, 2003
STEERING:RACK AND PINION
TOOK VEHICLE TO DEALER FOR A NOISE IN THE STEERING - DEALER HAD TO REPLACE THE RACK & PINION BECAUSE THE LEFT TIE ROD END WAS BAD - IT ONLY HAD 34,305 MILES ON IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045036October 29, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHEN GOING OVER A BUMP IN THE ROAD VEHICLE VEERS TO THE RIGHT. TOOK VEHICLE TO DEALER, AND DEALER REPLACED THE UPPER BALL JOINTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043896October 29, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
LEFT UPPER BALL JOINT HAD TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043712October 28, 2003
POWER TRAIN:AXLE ASSEMBLY
I HAVE A 200 DODGE DURANGO 2 WHEEL DRIVE WITH 54000 MILES AND MY FAMILY WERE AT A STOP LIGHT IN JOPLIN MO, I WENT TO TAKE OFF AND BEFORE I WENT 3 INCHES THE DRIVESHAFT STARTED HITTING THE BOTTOM OF THE TRUCK AND GROUND. I STOPPED ENGINE AND GOT OUT TO SEE WHAT HAPPENED THINKING A UJOINT BROKE, NO CHANCE, THE PINNION BROKE IN HALF. UPON CLOSER INVESTIGATION YOU COULD SEE WHAT APPEARS TO BE A BUBBLE IN THE CENTER OF PINNION SHAFT WHERE IT WASNT CAST PROPERLY WEAKENING UNTIL IT BROKE. AFTER IT BROKE THE TRUCK WOULDNT MOVE FORWARD ( LOCKED UP ) JUST PUSHABLE BACKWARDS .IF I WAS GOING DOWN THE ROAD 65 MPH AND IT BROKE IT COULD OF KILLED US ALL NOT TO MENTION A 7 MTH OLD DAUGHTER STUCK THERE FOR 4.5 HRS AND NOW SICK. IM A ASE MASTER CERTIFIED TECH WITH OVER 27 YRS EXPERIENCE. THIS IS THE LAST DODGE ILL BUY AND ILL NEVER RECOMEND ANYONE ELSE TO BUY DODGE EITHER. AFTER THE NEW REAREND GETS IN IT IM TRADING IT OFF FOR A CHEVROLET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043721October 28, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINT FAILURE - UNDER 48,000 MILES...I WAS LUCKY, IN A WAY, MY TIRES WORE OUT AND WHEN I HAD THEM CHANGED I WAS TOLD THAT THE UPPER BALL JOINTS WERE READY TO BREAK. I CALLED THE DODGE DEALERSHIP AND ORDERED THE NEW ONES. I HAVE BEEN WAITING SIX WEEKS TO GET THEM IN. THEY STILL HAVE NOT CALLED ME BACK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043727October 28, 2003
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
2000 - DODGE DURANGO - W/ 57,364 MILES REQUIRED UPPER BALL JOINT (L) REPAIR OF $126,65. REAR UNIVERSAL JOINT AXLE AND BAN BUSHINGS $194.26. HE VEHICLE RUMBLED AND VIBRATED SIMILIAR TO DRIVING ON A WASHBOARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043731October 28, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
NO WRECK - FIRST, COMPLAINED TO DODGE DEALERSHIP AND THEY REPLACED A "BELT" SAYING THAT'S WHAT IT WAS IN 2000 AFTER 22397 MILES, THEN I COULDN'T TAKE THE SQUEEKING ANY MORE IN 2001 AND HAD THE WHOLE UPPER CONTROL ARM ASSEMBLY REPLACED BY A LOCAL MECHANIC AT 41306 SINCE IT WAS OUT OF WARRANTY BY THEN. THIS MECHANIC WAS SHOCKED THAT THIS VEHICLE HAD TO HAVE THIS REPLACED, BUT FOUND IT WAS THE SOURCE OF MY "SQUEEK". CONTINUAL SQUEEK FROM ABOUT 17000 MILES UP TO WHEN FIXED AT 41306 MILES. SEEMS, IT'S STARTING TO DO IT AGAIN SOMEWHAT (NOT LIKE ORIGINAL PROBLEM THOUGH). NOW, NO ONE WILL WANT TO PURCHASE THIS VEHICLE AS A USED CAR, PLUS THE TRADE-IN VALUE WILL DROP DRAMATICALLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043733October 28, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINT FAILURE, REPLACED UPPER BALL JOINT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043748October 28, 2003
SEAT BELTS, ELECTRICAL SYSTEM, STEERING:RACK AND PINION
I BOUGHT A NEW DODGE DURANGO IN 2000 AND DESPITE TAKING GOOD CARE OF IT I HAVE HAD SEVERAL PROBLEMS. THE FIRST PROBLEM WERE THE SAFTY BELTS COMING UNCLIPPED FOR NO REASON AND THEN STICKING OPEN SO THEY COULDN'T BE RECLIPPED. THE MIDDLE SEATS THE MIDDLE SEATS TO NOT ALWAYS LATCH COMPLETELY DOWN AFTER BEING FOLDED UP, THE HEADLIGHT SWITCH IN THE STEERING COLUMN HAS A SHORT IN IT CAUSING THE HEADLIGHTS TO GO OUT WHILE I AM DRIVING AT NIGHT. I HAD TO BRING IT IN BECAUSE THE ENGINE LIGHT CAME ON AND WAS INFORMED THAT THERE WAS A DEFECTIVE PART THAT THE DEALERSHIP HAD BEEN NOTIFIED IN A BULLETIN. THEY REPLACED THE PART, BUT CHARGED ME FOR THE LABOR. THE LATEST PROBLEM IS A POWER STEARING PROBLEM THAT THE DEALERSHIP INFORMED ME THAT BECAUSE OF A LEAKY SEAL I HAVE TO REPLACE THE ENTIRE RACK AND PINION FOR ALMOST $900. I FEEL THAT THIS IS ABSURD ON A CAR THAT IS ONLY 3 YEARS OLD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044882October 28, 2003
SUSPENSION:FRONT
THERE WAS SQUEAKING NOISE IN FRONT END. ALSO, THE RIGHT WHEEL SUSPENSION WAS LOOSE. THE CAUSE OF BOTH FAILURES WAS UNDETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043774October 28, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINTS ON 2000 DODGE DURANGO NEEDED REPLACING AT 65,000 .THE RIGHT SIDE UPPER BALL JOINT WAS NEAR COMPLETE FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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