Dodge Durango Complaints (2001)

665 consumer complaints on file.

#10633558September 16, 2014
SEATS
PURCHASED USED FROM DODGE DEALER. FRONT ELECTRIC SEATS (DRIVER AND PASSENGER) ROCK WITH EVERY MOVEMENT. CHECKED RECALLS LIST AND MANUFACTURER HAS NEVER ADDRESSED THIS PROBLEM. I DIDN'T KNOW THAT OTHER OWNERS HAD THIS PROBLEM UNTIL READING COMPLAINTS. CURRENT MILEAGE 117,000. DID NOT NOTIFY MFR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633385September 15, 2014
LATCHES/LOCKS/LINKAGES, POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING AT UNKNOWN SPEEDS, THE DOORS WOULD LOCK AND UNLOCK INDEPENDENTLY. WHEN THE VEHICLE WAS PARKED, THE DOORS WOULD UNLOCK EVEN AFTER THE LOCK HAD BEEN ENGAGED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 136,000. THE REAR PASSENGER DOOR APPEARED TO BE PERMANENTLY LOCKED. THE CONSUMER ALSO STATED THE TRANSMISSION WAS SLIPPING. THE VEHICLE WOULD MOVE SLOW, WHEN THE ACCELERATOR WAS APPLIED. UPDATED 11/10/14. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598782June 17, 2014
ENGINE
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 40MPH, A LOUD KNOCKING AND METAL SOUND EMITTED AS THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE TO FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 160,000. .... UPDATED 08/05/14 *BF UPDATED 08/18/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588139May 13, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING ON THE FREEWAY MY HEADLIGHTS STARTED FLICKERING" ON AND OFF AS WELL AS MY DASHBOARD LIGHTS..WHEN I APPLIED THE BRAKES THEY ALSO SEEM TO BLINK ON/OFF . I EXITED THE EXPRESSWAY FEARING THE CAR WOULD SHUT OFF AND CAUSE CRASH..NOW I FEAR DRIVING AFTER DARK. IT HAS HAPPENED SEVERAL TIMES AGAIN BUT SHORT DISTANCE FROM MY HOME ,I TURNED THE A/C/OFF AND THE LIGHT FAILURE SEEMS TO STOP..I GOOGLED MY PROBLEM AND IT SEEMS A DODGE PROBLEM STILL UNRESOLVED.MY CAR HAS LESS THAN 50,000 MILES N NEVER HAD PROBLEMS EXCEPT FOR BRAKES..AFTER READING MOST OF COMPLAINTS I FEEL IT IS A DEFECTIVE ELECTRICAL FACTORY PROBLEM . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553051November 20, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT THE ABS SYSTEM FAILED AND HAD A DEFECTIVE SENSOR. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC OR DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543568September 14, 2013
SEATS, ELECTRICAL SYSTEM
THE POWER FRONT SEATS AFTER TIME COME LOOSE IN THE 20001 DURANGO AND MOVE BACK AND FORTH ON THE TRACKS. SEEMS LIKE THEY ARE MOVING MORE AND MORE EVERY DAY. I READ SO MANY OTHER COMPLAINTS ON THIS WEB SITE. ANOTHER PROBLEM WHICH IS COMMON IS THE WIRING BURNING UP CONNECTED TO THE RESISTOR PACK ON THE BLOWER MOTOR. I READ STORIES ABOUT HOW PEOPLE HAVE TO REPLACE THE BLOWER MOTOR, RESISTOR PACK AND PLUG AT THE END OF THE HARNESS. THE MANUFACTURE SHOULD HAVE USED THICKER WIRE TO HANDLE THE CURRENT DRAW FOR THE MOTOR THAT IS INSTALLED IN THE VEHICLE IN THE FIRST PLACE. I HAVE BEEN USING THE ORIGINAL MOTOR FOR 2 YEARS NOW I JUST DON'T HAVE ANY SPEED CONTROL NOW, BUT THE MOTOR IS FINE. THE RESISTOR PACK IS ALSO FINE JUST NEED TO REPLACE ONE OR ALL OF THE WIRE THAT ARE BURNT UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515199June 5, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC STOP, THE HEADLIGHTS AND ALL OF THE LIGHTS ON THE DASHBOARD STOPPED ILLUMINATING. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 173,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513565May 26, 2013
SUSPENSION
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504622March 26, 2013
VEHICLE SPEED CONTROL, AIR BAGS, STEERING, ELECTRICAL SYSTEM
BOUGHT VEHICLE ABOUT 1 MONTH AGO AND MY HORN AND CRUISE CONTROL WERE WORKING AT TIME OF PURCHASE. TOOK CAR HOME AND WENT OUT THE NEXT DAY AND FOUND OUT THAT HORN DIDN'T WORK AFTER ALMOST GETTING INTO AND ACCIDENT, SO NOW I NO LONGER HAVE A HORN OR CRUISE CONTROL ON MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499630February 21, 2013
ENGINE, SUSPENSION
I WAS DRIVING DOWN THE ROAD WITH 2 OF MY KIDS.. I STARTED TO SMELL ANTIFREEZE GOING INTO MY CAR, ALL OF A SUDDEN THERE WAS SMOKE BURSTING OUT OF MY CAR. WE REPLACED THE THERMOSTAT 3 DIFFERENT TIMES WITH IN 3 MONTHS, THE RADIATOR HOUSE BURST. AND NO LIGHTS CAME ON.. THE OIL PRESSURE ALSO DROPPED. TOOK IT TO SHOP TO HAVE IT FIXED, CRACKED HEAD GASKETS AND BLOWN MOTOR, NOW WE ARE WITH OUT A CAR.... SAD BECAUSE I WILL NEVER BUY ANOTHER DODGE. WE WERE ALSO NEVER NOTIFIES ABOUT THE RECALL ABOUT THE BALL JOINTS AND PAID CASH FOR THEM TO BE REPLACED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10497988February 13, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE TIRE WAS BECOMING PREMATURELY WORN DUE TO DEFECTIVE TIE RODS. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO INSPECTED THE VEHICLE AND ADVISED THAT THERE WAS EXCESSIVE WEAR IN THE UPPER AND LOWER BALL JOINTS THAT HAD SEPARATED FROM THE TIE ROD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE, WHO STATED THERE WAS A RECALL FOR THE FAILURE BUT THE CONTACT'S THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V596000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 124,127. UPDATED 3/13/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493750January 22, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT THE MOTOR FOR THE HEATER BLEW HOT AIR AND HE SMELLED MELTING WIRES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE RESISTER, THE WIRING HARNESS, AND THE BLOWER MOTOR HAD FAILED AND NEEDED TO BE REPLACED. THE CONTACT PERSONALLY REPAIRED THE VEHICLE BY REPLACING THE RESISTER, THE WIRING HARNESS AND THE BLOWER MOTOR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE CURRENT MILEAGE WAS APPROXIMATELY 130,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10488806December 14, 2012
SEATS
WHEN TURNING INTO A CHURCH PARKING LOT FOR A WEDDING. THE DURANGO WAS STRUCK FROM BEHIND (AT ABOUT 40 MPH) AND THE DRIVER SEAT BROKE AND I WAS LAID BACK UNABLE TO REACH THE BRAKE PEDAL OR STEERING WHEEL. THE DURANGO TRAVELED APPROX 20 FEET BEFORE HITTING A PARKED JEEP. THE PASSENGER AND I BOTH RECEIVED INJURIES AND CURRENTLY UNDER CARE. DODGE NEEDS TO DO A RECALL ON THE FAULTY PARTS IN THE DRIVER ELECTRIC SEATS THAT ARE CAUSING THE ROCKING BACK AND FORTH CAUSING THE MOUNTING BRACKETS TO FAIL AND BRAKE. I HAVE SEEN NOT POSTS OF DEATHS OCCURRING BUT IT IS JUST A MATTER OF TIME BEFORE IT DOES. WE WERE VERY LUCKY. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10484632November 14, 2012
SEATS
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT DIFFERENT SPEEDS, BOTH DRIVER AND PASSENGER SEATS WERE NOT STATIONARY AND WOULD MOVE OUT OF PLACE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE ELECTRIC MOTOR NEEDED TO BE REPLACED FOR BOTH SEATS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473689September 4, 2012
ENGINE, ELECTRICAL SYSTEM
WHILE DRIVING MY VEHICLE AT 30 MPH, IT SHUT OFF WITHOUT WARNING. THE VEHICLE HAD HALF A TANK OF GAS, NEW ALTERNATOR, AND NEW BATTERY. I WAS CROSSING AN INTERSECTION WHEN THE INCIDENT OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470590August 14, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED, WHICH WOULD ILLUMINATE AND POWER OFF SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469995August 9, 2012
ELECTRICAL SYSTEM
WHILE CROSSING AN INTERSECTION MY VEHICLE SHUT DOWN WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468276July 30, 2012
SEATS
WHEN STOPPING THE SEATS JOLTS FORWARD. WHEN GOING THE SEATS JOLTS BACKWARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462849June 23, 2012
ELECTRICAL SYSTEM
CAR JUST STOPS AND DOESN'T GIVE YOU ANY WARNING, LOOSE STEERING AND BRAKES MAKEING IT HARD TO GET TOTHE SIDE OF THE ROAD. HAVING TO TAKE OFF BATTERY CABLES AND REMOVE RELAYS AND REPLACE HOPING THAT IT WILL START FOR YOU. I'M AFAIRD TO TAKE ANY WHERE THINKING I WILL GET STRANDED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461981June 17, 2012
SEATS
THE POWER DRIVERS SEAT SHIFTS IN POSITION WHEN ACCELERATING FROM A STOP OR WHEN A RAPID DECELERATION IS REQUIRED TO STOP SHORT. THE POWER SEAT DOES NOT MOVE ALONG THE SEAT TRACKS, BUT SHIFTS FRONT TO REAR OR LATERALLY WHILE IN THE SAME POSITION ON THE SEAT TRACKS. AFTER RESEARCHING THE PROBLEM I HAVE FOUND THIS HAS COME TO BE KNOWN AT THE DURANGO "ROCKING CHAIR" PROBLEM. IT IS QUITE DISCONCERTING WHEN IT HAPPENS AND CAUSES THE DRIVER TO MOMENTARILY LOSE CONCENTRATION WHILE DRIVING. THIS IS A SAFETY HAZARD. I BELIEVE THIS TO BE A DESIGN AND/OR MANUFACTURING DEFECT THAT WILL ONLY GET WORSE WITH TIME, INEVITABLY RESULTING IN A COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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