Dodge Durango Complaints (2013)

640 consumer complaints on file.

#10679095January 27, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES
TL*THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678757January 25, 2015
ELECTRICAL SYSTEM
ANOTHER RECALL NOTICE SENT BY DODGE WHICH CAUSES A SAFETY RISK TO THOSE IN THE CAR AND A REMEDY IS STILL NOT AVAILABLE. WE CONTACTED THE DEALER AND THEY TOLD US THE PART IS NOT AVAILABLE AND TO WAIT FOR A SECOND NOTICE. WE HAVE NOT RECEIVED ANY CALLS OR FOLLOW UP NOTICES WITH REGARDS TO THIS RECALL NOTICE 14V-634 WHICH CAME OUT ON DEC 1, 2014. AS OF TODAY THE ISSUE HAS NOT YET BEEN CORRECTED BY THE DEALER. WE DO NOT FEEL SAFE DRIVING OUR DODGE DURANGO WITH A SAFETY RISK THAT COULD CAUSE VEHICLE SHUTDOWN WHILE DRIVING AND/OR UNDERHOOD ELECTRICAL FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676858January 20, 2015
ELECTRICAL SYSTEM
VEHICLE WON'T START, TOW TRUCK DRIVER GETS IT STARTED AFTER I TRIED FOR AN HOUR. LARSON DODGE SAID EVERYTHING WAS FINE, ONE WEEK LATER IT'S DOING THE SAME THING. ACTS LIKE ITS ON, WON'T TURN OFF, BUT ENGINE WON'T START, LIGHTS, DASH, EVERYTHING ON, WON'T TURN OFF, BUT WON'T START. SAME PROBLEM AS MANY I'VE READ ABOUT ONLINE TONIGHT, TIPM. FROM THE REVIEWS, IT'S A MONTH BEHIND ON BACK ORDER. GREAT... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673105January 16, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672676January 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM THE CONTACT OF WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/24/15*CN UPDATED 03/02/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671843January 12, 2015
SERVICE BRAKES
PLEASE NOTE THAT WE RECEIVED A NOTIFICATION FOR A P14/NHTSA 14V-154 IN THE MAIL REGARDING THE BRAKE BOOSTER ON OUR 2013 DODGE DURANGO. WE NOTIFIED THE DEALERSHIP MONTHS AGO REGARDING THIS RECALL AND WERE TOLD THAT WE WOULD BE PLACED ON A WAITING LIST AND NEVER HEARD BACK. WE WOULD LIKE ACTION TAKEN TO HAVE THIS ISSUE FIXED ASAP REGARDING THE BRAKE BOOSTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672023January 12, 2015
VEHICLE SPEED CONTROL
ON START, THE ENGINE REVVED UP TO 4000 RPM AND STAYED THERE. IT TOOK SEVERAL TAPS ON THE ACCELERATOR TO GET THE ENGINE TO RETURN TO NORMAL IDLE SPEED. THIS HAS HAPPENED INTERMITTENTLY AT LEAST A DOZEN TIMES SINCE. RANDOM - DIFFERENT TIMES OF DAY AND TEMPERATURE AND MOISTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670741January 7, 2015
ELECTRICAL SYSTEM
I RECEIVED A SAFETY RECALL (P60) FROM CHRYSLER ON DECEMBER 4, 2014. IT STATES THAT THIS ISSUE MAY RESULT IN A VEHICLE SHUTDOWN WHILE DRIVING AND/OR AN UNDERHOOD ELECTRICAL FIRE. AS OF THIS WRITING (1-7-15) I HAVE HEARD NOTHING FURTHER ON THIS ISSUE AND NO ONE CAN OFFER AN ETA FOR THE PARTS. WE ARE IN THE DEAD OF WINTER WITH WIND CHILLS IN THE -20 TO -30 DEGREES F. I DON'T CARE TO HAVE THE CAR SHUTDOWN DURING THIS TIME, LET ALONE A FIRE. THE RECALL STATES, "WE'RE SORRY FOR ANY INCONVENIENCE, BUT WE ARE SINCERELY CONCERNED ABOUT YOUR SAFETY." DODGE/CHRYSLER SURE ISN'T SHOWING THEIR CONCERN. PLEASE GET INVOLVED SO WE CAN GET THIS SAFETY PROBLEM TAKEN CARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670252January 5, 2015
SERVICE BRAKES
I WAS TOLD BY MY DODGE DEALER THAT DODGE IS SENDING ONLY ONE BRAKE REPAIR A WEEK. I HAVE BEEN WAITING SINCE AUGUST OF 2014, THEY TOLD ME MAYBE BY JUNE OF 2015 THEY MIGHT HAVE MY BRAKE PART. WHAT IS DODGE'S PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670266January 5, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669112December 30, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668399December 26, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM
PURCHASED VEHICLE IN NOV 2013. RECEIVED RECALL FOR BRAKE BOOSTER IN MAY 2014 (P14/NHTSA 14V-154). CALLED AND SCHEDULED AN APPOINTMENT. DEALERSHIP SAID THAT THEY WOULD CALL WHEN THE PART WAS RECEIVED. NO CALL TO DATE. RECEIVED SECOND RECALL NOTICE VIA MAIL ON 12/26/14. CALLED DEALERSHIP AND THEY STATED THAT THE PARTS WERE NOT COMING IN VERY QUICKLY. RECOMMENDED I FILE THIS COMPLAINT WITH THE NHTSA. ALSO STATED THAT THEY WERE DOING THE SECOND RECALL FOR SUN VISOR WIRING, RECEIVED IN AUG 2014, IN CONJUNCTION WITH THE BRAKE BOOSTER, WHEN/IF THE PARTS ARRIVE. (P36/NHTSA 14V-391). THIS REPORT IS FILED TO COMPLY WITH THE DIRECTIONS OF THE RECALL THAT STATE "IF YOUR DEALER FAILS OR IS UNABLE TO REMEDY THE DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME, YOU MAY SUBMIT A WRITTEN COMPLAINT TO THE ADMINISTRATOR".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668409December 26, 2014
SERVICE BRAKES
MY CHRYSLER DEALER HAS FAILED TO REPLACE CHRYSLER'S RECALLED BRAKE BOOSTER AND SHIELD WITHIN A REASONABLE AMOUNT OF TIME. I TOOK MY 2013 DODGE DURANGO TO THE PREMIER CHRYSLERJEEP DODGE RAM OF TRACY, CALIFORNIA BACK IN JUNE 2014; THEY TESTED THE CAR AND SAID THEY WOULD CONTACT ME WHEN THE REPLACEMENT BRAKE BOOSTER AND SHIELD WERE IN STOCK. I'VE CALLED TWICE SINCE THEN AND WAS TOLD THAT PARTS ARE STILL NOT IN STOCK. I FEEL THIS IS AN UNREASONABLE WAIT FOR A RECALL THAT POSES A THREAT TO THE SAFETY OF ME AND MY FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667696December 22, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WE WERE TRAVELING ON THE HIGHWAY WHEN WE HEARD A POP THEN IT SOUNDED LIKE A BAG WAS STUCK TO THE ROOF OF OUR CAR AND WAS FLAPPING IN THE WIND. WE STARTED TO OPEN THE SUNROOF SHADE WHEN WE NOTICED THE SUNROOF GLASS WAS BROKEN. WE WERE NOT HIT BY ANY ROAD DEBRIS AND AFTER STOPPING TO LOOK OVER THE DAMAGE WE NOTICED THE SUNROOF GLASS WAS BLOWN OUT NOT IN. THE LEFT OVER SUNROOF GLASS ON THE DRIVER SIDE CORNER WAS STICKING UP. WE BELIEVE THE SUNROOF GLASS EXPLODED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667758December 22, 2014
SERVICE BRAKES
P14 RECALL ON BRAKE BOOSTER. RECEIVED 2ND NOTICE TODAY AND HAVE BEEN TO THE DEALERSHIP 3 TIMES ALL 3 TIMES I WAS TOLD THAT THEY WILL NOT LOOK AT THE RECALLED PART AS THEY DON'T HAVE THE PARTS IN STOCK TO REPLACE. I CALLED CHRYSLER RECALL GROUP AND THEY CAN'T GUARANTEE THE PARTS TO BE AVAILABLE, ONLY TO CALL OTHER DEALERSHIPS TO SEE WHAT CAN BE DONE. ON TOP OF THIS I NOW HAVE A ALTERNATOR RECALL THAT I AM ON A "WAIT LIST" LIKE I HAVE BEEN SINCE JUNE FOR THE BRAKE BOOSTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667054December 18, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
SAFETY RECALL P60/NHTSA 14V-634 STATES DRIVER WILL HAVE LIMITED OR NO DETECTION OF THE ALTERNATOR FAILING, WHICH CAN RESULT IN VEHICLE SHUTDOWN WHILE DRIVING AND/OR AN UNDERHOOD ELECTRICAL FIRE. RECEIVED NOTICE IN MAIL NOVEMBER 2014. STILL DO NOT HAVE PARTS TO FIX. I AM DRIVING AN UNSAFE CAR EVERYDAY AND PAYING FOR IT AND NOBODY CAN DO ANYTHING ABOUT IT UNTIL I EXPERIENCE A CRASH. I CAN GET A TICKET FOR NOT WEARING A SEAT BELT AND TALKING ON A CELL PHONE, BUT A SAFETY RECALL ON A CAR I AM DRIVING EVERYDAY, WHICH EFFECTS ME, MY PASSENGERS AND ALL CARS ON THE ROAD DOES NOT SEEM TO MATTER TO CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663100December 9, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES) AND 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE DELAY AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662743December 8, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH, THE FUEL CAP WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED ON A DAILY BASIS. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED A NEW FUEL CAP. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 37,500. UPDATED 01/12/15*LJ UPDATED 10/5/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663010December 8, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
THERE HAVE BEEN 6 RECALLS ON MY CAR. I HAVE HAD MY NAME ON THE WAITING LIST AT MY DEALER, ONLY TO BE TOLD IT COULD BE ABOUT A YEAR. I KEEP GETTING RECALL LETTERS AS I'M WAITING FOR ONE THING AND NO PARTS AVAILABLE FOR ANOTHER. I ALWAYS HAVE CHILDREN IN MY CAR AND FEEL EXTREMELY UNSAFE TO DRIVE EVERYDAY. THE WEATHER IS GETTING DANGEROUS AND ONE OF THE RECALLS IS ON MY BRAKES. I WAS TOLD, "DON'T WORRY, IT SHOULD BE OK UNTIL THE WINTER." WELL, THE WINTER IS HERE AND I STILL HAVE ABOUT 6 MONTHS LEFT ON THE WAITING LIST. HOW IS ONE SUPPOSED TO DRIVE AND FEEL SAFE, KNOWING MY CAR CAN "STALL WITHOUT WARNING", HAVE AN "UNDER HOOD FIRE" OR HAVE MY "BRAKES FAIL" AT ANY MOMENT WHILE IN DRIVING? WHAT'S EVEN WORSE IS, THERE'S NOWHERE TO TURN BECAUSE EVERYWHERE I CALL "SORRY MAAM, THERE AREN'T ANY PARTS.." GREAT! NOW I'M LOST AND RISKING MY LIFE ON A DAY TO DAY BASIS. HELP!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662614December 7, 2014
SERVICE BRAKES
RECALL NOTICE RECEIVED IN APRIL. DESPITE NUMEROUS VISITS TO THE DEALERSHIP, THE PARTS ARE NOT AVAILABLE AND NO ESTIMATED TIME FRAME HAS BEEN PROVIDED. AT THIS POINT, IT IS WELL BEYOND A REASONABLE TIME FRAME TO HAVE THIS DEFECT CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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