Dodge Durango Complaints (2015)

505 consumer complaints on file.

#10896337August 16, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE WILL DRIVE AWAY UNATTENDED IF YOU FORGET TO TURN THE "TRANSMISSION DIAL"..... WHEN THE CAR IS IN DRIVE AND YOU STOP AND PRESS THE IGNITION BUTTON (THINKING YOU ARE PUTTING THE CAR IN PARK AND/OR TURNING IT OFF, AND THEN GET OUT OF THE CAR, THE CAR REMAINS IN DRIVE AND WILL DRIVE AWAY. WHEN YOU PRESS THE BUTTON, THE CAR MAKES A RINGING SOUND AND BOTH ME AND MY WIFE AND THOUGHT THE CAR WAS IN PARK. WHEN I GOT OUT OF THE CAR, BECAUSE I FORGOT TO TURN THE TRANSMISSION DIAL TO PARK, THE CAR BEGAN TO ROLL AWAY WITH MY WIFE AND CHILDREN STILL IN THE VEHICLE. UNLIKE ALL OTHER CARS I HAVE HAD THAT HAD ELECTRONIC TRANSMISSIONS WHICH PUT THE CAR IN PARK IF YOU TURN THEM OFF AND/OR OPEN THE DOOR WHEN THE CAR IS NOT MOVING, THE DURING WILL SIMPLY DRIVE OFF IN THE DIRECTION ITS IS AIMED. THIS CAR NEEDS TO PUT ITSELF INTO PARK IN THESE SITUATIONS. I HAVE A BMW THAT WILL NOT/CANNOT DRIVE AWAY LIKE THIS. IT IS EXTREMELY DANGEROUS!!!! I ASKED THE DEALER IF THERE WAS A WAY TO STOP THIS AND I WAS TOLD THEY ARE AWARE OF A SIMILAR PROBLEM ON THE JEEP GRAND CHEROKEE. HOWEVER, I AM TOLD THERE IS NO RE-PROGRAMMING FIX YET. SOMEONE IS GOING TO BE KILLED BY THIS DEFECT EVENTUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895836August 15, 2016
UNKNOWN OR OTHER
RENTED CAR, DROVE EXPRESSWAY ABOUT 25 MILES WHEN ON A MILD INCLINE I NOTICED THE CAR WAS NOT ACCELERATING. THE RADIO WAS STILL PLAYING, NO WARNING LIGHTS DISPLAYED, SPEEDOMETER DROPPED QUICKLY FROM 65MPH TO 10MPH AND NO RESPONSE WHEN ACCELERATOR WAS DEPRESSED EVEN ALL THE WAY TO THE FLOOR. THE CAR WAS STILL IN DRIVE MODE AND EMERGENCY FLASHERS WORKED. TRAFFIC WAS HEAVY WITH SEMI TRUCKS WHICH NEARLY COLLIDED WITH CAR AS THERE WERE NO EMERGENCY LANES TO MOVE TO. AFTER ABOUT A MINUTE OR TWO THE ACCELERATOR WORKED AGAIN. IN THE NEXT 75 MILES TO A CITY WITH SAME RENTAL COMPANY IT OCCURED 3-4 MORE TIMES. IT WAS A VERY DANGEROUS SITUATION AND I FEEL LUCKY TO HAVE SURVIVED THE NERVE RACKING DRIVE. THE RENTAL COMPANY HAS THE CAR AND "IS LOOKING INTO THE PROBLEM" AND CHECKING THE GAS FROM SPEEDWAY THAT WAS USED TO FILL THE 1/2 TANK PRIOR TO DRIVING. THEY SAY THERE ARE NO RECALLS BUT I SEE WHERE PREVIOUS YEARS OF THIS MODEL HAVE HAD THAT PROBLEM AND OBVIOUSLY HAS NOT YET BEEN ADEQUATELY REPAIRED STILL PRESENTING A MAJOR SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894794August 10, 2016
SEATS
I HAVE A BRAND NEW DODGE DURANGO THAT IS ONLY A COUPLE MONTHS OLD. I DO NOT EVEN USE MY BACK SEATS TO SIT IN SO I KNOW THIS WAS NOT CAUSED FROM WEAR. ON THE PASSENGERS SIDE BACK SEAT YOU CAN SEE THE FOAM HANGING OUT OF THE SEAT, THE SEAT COVER DOES NOT ATTACH TO THE SEAT IT IS AN OPEN AREA. I TOOK MY DURANGO TO THE LOCAL DODGE DEALERSHIP AND THEY SAID THEY WOULD FIX SINCE MY DURANGO IS UNDER WARRANTY. THEY ORDERED ME A NEW SEAT COVER AND THEY NEW ONE WAS WORSE THAN THE FIRST ONE THAT WAS ON THE CAR, THEY THEN TOLD ME THIS IS A DESIGN FLAW AND THEY COULD NOT HELP ME, THEY OFFERED TO CUT OUT SOME OF THE FOAM SO IT WOULD NOT HANG OUT OF MY SEAT, BUT YOU CAN STILL SEE THE INSIDE OF THE SEAT. I AM EXTREMELY UPSET, I PAID $40,000 FOR THIS AUTOMOBILE AND HAVE TO LIVE WITH SEEING THE INSIDE OF MY SEAT FOAM HANGING OUT OF MY BACKSEAT. IT IS LOCATED ON THE INNER PART NEAR WEAR THE SEATBELT BUCKLE CONNECTS. I NEED HELP, I FEEL LIKE I HAVE BEEN TAKEN ADVANTAGE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875389June 20, 2016
TIRES
TL* THE CONTACT OWNS A 2015 DODGE DURANGO EQUIPPED WITH KUMHO 110HMTS (NA) TIRES, SIZE: 265/60/R18 (NA). WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL VIBRATION COMING FROM THE REAR DRIVER SIDE OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE TIRE WAS OUT OF ROUND AND NEEDED TO BE REPLACED. THE TIRES WERE BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRES WAS THE ORIGINAL EQUIPMENT. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872340June 3, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V168000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870288May 23, 2016
UNKNOWN OR OTHER
VEHICLE WAS IN PARK POSITION ON A SIDE ROAD. IT WAS STILL RUNNING SINCE WE WEREN'T GOING TO REMAIN PARKED THERE EXCEPT FOR A FEW MINUTES. I WAS TAKING PICTURES OF MY SON BEFORE HIS BAND CONCERT NEAR THE SCHOOL WHERE THE VEHICLE WAS PARKED. IT REMAINED STATIONARY/PARKED FOR UP TO 4 MINUTES AT WHICH POINT IN TIME IT STARTED ROLLING DOWN THE INCLINED ROAD UNATTENDED. HAVE NO IDEA WHAT PART OF THE CARE MALFUNCTIONED TO SWITCH IT OUT OF PARK. SO UNKOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10865362May 17, 2016
UNKNOWN OR OTHER
I WAS DRIVING MY NEW DURANGO (3,200 MILES) ON I-90 (75MPH) WHEN THE SUNROOF EXPLODED. THE SUNROOF WAS CLOSED AT THE TIME AND THE HARD SHELL WAS PUSHED BACK. THE TEMPERATURE OUTSIDE WAS 48 AND CLOUDY. I THOUGHT THE THE WHOLE RIGHT SIDE OF MY CAR WOULD BE GONE WHEN IT HAPPENED AS THE EXPLOSION WAS SO LOUD. I HAD VERY LITTLE GLASS IN THE CAR AS MOST OF IT BLEW UP AND BACK SCRATCHING THE TOP. MY RIGHT EAR AND TEMPLE BOTHERED ME FOR ABOUT 6 HOURS AFTER THE EXPLOSION. I HAVE TAKEN THE DURANGO TO THE LOCAL DODGE DEALER AND AM CURRENTLY WAITING TO SEE IF THEY WILL FIX IT. THEY CLAIM NEVER TO HAVE SEEN THIS BEFORE, I DOUBT I'M THE FIRST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863538May 6, 2016
STRUCTURE:BODY
FUEL DOOR HAS A TENDENCY NOT TO POP OPEN WHEN YOU HIT THE RELEASE BUTTON INSIDE OF VEHICLE. THIS CAN BE A SAFETY HAZARD IF YOU NEED GAS AND CANNOT GET THE GAS DOOR OPEN AND THERE IS NO MANUAL OVERRIDE TO OPEN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861466April 26, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE THE VEHICLE WAS IN THE PARK POSITION, THE DRIVER PRESSED THE START/STOP BUTTON TO SHUT OFF THE ENGINE. WHILE EXITING THE VEHICLE, IT ERRONEOUSLY ACCELERATED IN REVERSE UP AN INCLINE AT APPROXIMATELY 5-10 MPH. THE VEHICLE DROVE INTO A BUSY STREET AND STOPPED AFTER BUMPING A CURB. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,404.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853713April 6, 2016
POWER TRAIN
CAR PLACED IN REVERSE, BACKUP CAMERA CAME ON AND CAR WENT FORWARD INSTEAD OF BACKWARDS WHEN GAS APPLIED. CAR MADE FUNNY SOUND. NO DAMGE OCCURED AND CAR WAS CHECKED OUT BY DEALER. THERE HAS BEEN NO REPEAT EVENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853824April 6, 2016
ELECTRICAL SYSTEM, STEERING
DEALERSHIP WILL NOT CALL BACK OR ANSWER PHONE TO REPAIR RECALL P60 AND P64 ALL AMERICAN CHRYSLER JEEP DODGE OF MIDLAND, TEXAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839917March 4, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE DRIVING AT VARIOUS SPEEDS THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG WARNING LIGHT REMAINED IN STORED MEMORY MODE, WHICH MADE IT IMPOSSIBLE TO DIAGNOSE THE VEHICLE. THE DEALER ALSO STATED THAT THE SIDE AIR BAGS WERE MALFUNCTIONING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 04/14/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839047February 29, 2016
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT ON, DUE TO EVAPORATIVE EMISSION SYSTEM LEAK. HAD VEHICLE IN ONCE A MONTH FOR REPAIRS, BUT PROBLEM STILL PERSISTS. REPLACED FUEL FILLER TUBE, AS WELL AS OTHER PARTS INVOLVED. VEHICLE ISN'T A YEAR OLD YET, AND STILL UNDER FACTORY WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838563February 26, 2016
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, ALL THE ELECTRICAL FUNCTIONS, INCLUDING THE INSTRUMENT PANEL, DEACTIVATED INDEPENDENTLY AND THEN REACTIVATED. IN ADDITION, THE RADIO INDEPENDENTLY OPERATED. THE VEHICLE WAS PREVIOUSLY REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT). THE FAILURE OCCURRED WITHOUT WARNING. PRIOR TO THE FAILURE, THE AIR CONDITIONING UNIT WOULD FUNCTION INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS REPAIRED; HOWEVER, THE DIAGNOSTIC RESULTS WERE NOT DISCLOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824621February 6, 2016
STEERING
AFTER SNOW STORM, 45MPH, ENTERING HIGHWAY AND SPEEDING UP TO JOIN TRAFFIC, THE VEHICLE STARTED TO SHACK AND ALMOST CAUSED AN ACCIDENT TEMPORARY LOSS OF CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820929January 19, 2016
VEHICLE SPEED CONTROL
I STARTED TO PROCEED DOWN THE STREET AND THE ACCELERATOR APPEARED TO STICK AND THE ENGINE STARTED RACING AND I DID NOT HAVE ANY CONTROL OF THE VEHICLE SPEED. ALSO THE RPM GAUGE WAS OUT OF CONTROL. THIS LAST APPROXIMATELY FIVE TO TEN SECONDS, AND THEN THE ENGINE STOPPED RACING, AND RETURNED TO NORMAL. THE VEHICLE WAS IN MOTION AND GOING FORWARD ON A CITY STREET WHEN THE ACCELERATOR APPEARD TO STICK AND THE VEHICLE INCREASED IN SPEED, AND I HAD NOT CONTROL OVER THE SPEED OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820611January 16, 2016
ELECTRICAL SYSTEM
I PUT THE CAR IN PARK GOT OUT OF THE CAR TO GET THE MAIL. THE CAR ROLLED DOWN THE DRIVEWAY AND STRUCK ANOTHER CAR CAUSING A LOT OF DAMAGE. THE CAR LEFT SKID MARKS IN THE DRIVEWAY. ...UPDATED 04/11/17 *BF *CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10819840January 12, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING, THE ELECTRICAL FUNCTIONS SUDDENLY ACTIVATED AND ACTIVATED INDEPENDENTLY. IN ADDITION, THE VEHICLE WOULD STALL AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808836December 7, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2015 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE ROLLED OUT OF THE PARK POSITION AND CRASHED INTO A HOUSE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 4,600.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10780046October 6, 2015
FUEL/PROPULSION SYSTEM
FUEL SPITS OUT WHEN FILLING THE GAS TANK UP, IT DOESN'T KNOW WHEN THE TANK IS FULL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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