Dodge Durango Complaints (2016)

161 consumer complaints on file.

#11528618June 23, 2023
ENGINE
Oil leak from top of the engine, Vehicle has being well maintained barely has 61,000 miles, well taken care of, oil leak from top of the engine, theres more people having this issue, possible cause: https://www.youtube.com/watch?v=ZdKLx_INOAY or https://www.youtube.com/watch?v=wm5yuuv5KeI theres alot of issues with this leaks and is expensive repair. i was doing my monthly check up and i found this oil leak. did some research and theres other vehicles with the same Engine size 3.6 wit the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522749May 18, 2023
ENGINE, ELECTRICAL SYSTEM
VEHICLE TURNS OFF WHILE DRIVING. THE IGNITION BUTTON GOES TO ACC. THE CLUSTER BOARD THEN SAYS TO PRESS BRAKE AND PUT VEHICLE IN PARK. THIS IS HAPPENING EVERY COUPLE TRIPS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505543February 4, 2023
ENGINE, UNKNOWN OR OTHER
ENGINE CRANKS FOR A LONG TIME BEFORE STARTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500670January 8, 2023
ENGINE
Component or system failed or malfunctioned: The engine It appears there is a common problem with the 3.6L V6 F DOHC 24V engines in the Dodge and/or Chrysler auto line. The problem is a misfire in cylinder #2. Which causes the car to shake when idling or stall when driving. This problem leads to very expensive repairs which requires a new engine. The problem has been confirmed by the dealer and a independent service center. The warning prior to a failure. Is the illumination of the check engine light and the engine code P0302.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499173December 28, 2022
TIRES:TREAD/BELT
The contact owns a 2016 Dodge Durango equipped with Sailun Tires, Tire Line: Atrezzo SVR LX, Tire Size: 265/50/R20, DOT Number: 1YJDBNULY0217. The contact stated while driving 80 MPH in the passing lane, the front driver's side had a blowout, causing the vehicle to be pulled into the grassy area towards the railing. The contact maneuvered the vehicle while the vehicle rolled 100 yards. The contact stated that upon inspecting the tire, he noticed that the tire was still attached to the wheel, but the tread had separated from the tire. The contact had not sustained any injuries. The vehicle was towed to a tire mechanic where the tire was replaced. The contact later became aware of NHTSA Campaign Number: 21T018000 (Tires) however, the tire line was not included. The manufacturer was notified of the failure but offered no assistance. The tire failure and vehicle failure mileages were unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496498December 7, 2022
EXTERIOR LIGHTING
Around Thanksgiving of this year (2022), I noticed that my taillight housing for the center LED Racetrack lighting on my 2016 Dodge Durango was retaining water. I found this odd because light housings are supposed to be sealed and not allow water to enter. If water gets in, the electrical is at risk and lights can be shorted out or even cause an electrical fire. I conducted research and have found that this is a common issue with the Dodge Durango since this model has been sold. Water has been reported all over the internet of rear light housings that have shorted out or caused major issues. If the lights go out, it can cause visibility issues for vehicles behind you. I have noticed that the lights are now flickering on my vehicle in the area where the water settles. The same light housing contains the license plate lights, the back-up camera, and the reverse lights. I have also noticed that the main taillights that have the functioning brake lights and turn signal have had condensation as well. The part to replace this entire one section of lighting and electrical components is around $1,000. I have noticed that a technical bulletin was sent out by Dodge reference the "License Plate LED Light Inoperative - Moisture Visible Within the Lens" but it seems to only apply to the license plate lights. However, I believe the issue is much bigger than just the license plate lights and should be addressed with the manufacturer. Most of the components on this light housing contain lighting that is required by most state laws, especially in Texas, to be functional. The rear license plate lights and the reverse lights must be functional to pass vehicle inspection that is required to register the vehicle every year. Worst case scenario, the entire housing shorts out and the owner is left with a vehicle that has non-functioning license plate lights, reverse camera, and reverse lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491756November 1, 2022
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
The contact's daughter owns a 2016 Dodge Durango. The contact stated that while her daughter was taking out an item from the trunk, the rear liftgate inadvertently closed on her back. The contact stated that her daughter's back was badly injured. The contact stated that her daughter was taken to the hospital and was informed that she needed to see an orthopedic surgeon. The vehicle had not yet been taken to an independent mechanic or a local dealer for diagnosis or repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11490868October 25, 2022
TIRES
The contact owns a 2016 Dodge Durango equipped with Windforce Tires, Tire Line: Performax, Tire Size: 285/60/R18, DOT Number: (N/A). The contact stated that while driving at 30 MPH, the vehicle started to wobble. Upon inspection, she noticed that there were bubbles on the driver's and passenger's side rear tires. Additionally, the tire pressure reached 65 PSI. The vehicle was taken to the tire dealer and the driver's and passenger's side rear tires were replaced; however, the failure recurred with the driver's and passenger's side front tires. The dealer informed the contact that the tires were not covered under warranty and she would need to pay out-of-pocket for the replacement tires. The driver's and passenger's side front tires were not replaced. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477244August 2, 2022
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
Vehicle was parked in a public parking area. Engine off. No one in vehicle. Vehicle had a combustible event occur under the hood. Fire Department came to extinguish. Vehicle was declared a total loss. Vehicle was in excellent condition and well maintained … no prior history of issues other than routine maintenance. No recent maintenance done under hood on vehicle. No body was hurt. Thankfully. One other vehicle was damaged … plastic melted due to heat of fire on the driver side.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11476342July 28, 2022
UNKNOWN OR OTHER
Gas backs up and comes out when filling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474475July 18, 2022
AIR BAGS, WHEELS
The back axel on the driver side snapped while going 75 down the highway. Causing major damage and totally the car.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11460116April 8, 2022
EXTERIOR LIGHTING
WATER HAS LEAKED INTO THE "RACE TRACK LIGHTING" ON THE LIFT GATE. THIS IS FROM NORMAL, EVERYDAY DRIVING USE AND CARE. THE LIFT GATE TAIL LIGHTS, AS WELL AS LICENSE PLATE LIGHTING NO LONGER FUNCTION. THIS MAKES MY VEHICLE DANGEROUS, AND ILLEGAL TO DRIVE AT NIGHT. I HAVE READ ON MULTIPLE DODGE DURANGO FORUMS THAT THIS IS A COMMON PROBLEM, AND ONE DODGE DEALER I SPOKE TO SAID THEY SEE THIS ALL THE TIME. THE PART ALONE TO FIX THE PROBLEM IS QUOTED AT $1000 BEFORE TAX. TO ME, IT IS CRAZY THAT IT COSTS THIS MUCH SIMPLY TO MAKE MY VEHICLE LEGAL AGAIN, ESPECIALLY WHEN IT IS A COMMON ISSUE ACCORDING TO MY RESEARCH. I FEEL THAT DODGE SHOULD ISSUE A RECALL, AS THIS IS A COMMON PROBLEM, IT'S A SAFETY, AND LEGAL ISSUE, AND IT IS SO EXPENSIVE TO FIX. I BOUGHT A NEWER VEHICLE TO NOT HAVE PROBLEMS, AND IT IS HARD TO BE ABLE TO AFFORD SUCH AN EXPENSIVE FIX WHEN ALL I AM TRYING TO DO IS MAKE MY VEHICLE LEGAL TO DRIVE AGAIN. DODGE NEEDS TO DO THE RIGHT THING, AND TAKE CARE OF THIS PROBLEM THAT HAS PLAGUED MANY OF ITS LOYAL CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455058March 3, 2022
FUEL/PROPULSION SYSTEM
Check Engine light came on. Code states P0440 Evaporative Emission Systems. However, i looked to see if recall was issued for my vehicle and it states a recall was issued for this but not my vehicle vin number.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450926February 8, 2022
ENGINE
The contact owns a 2016 Dodge Durango. The contact stated that he discovered an oil leak in the engine after the check engine warning light illuminated. The contact had taken the vehicle to a dealer where they diagnosed the vehicle with a defective vapor canister purge valve and valve cover gasket. The vehicle was repaired; however, the oil leak failure persisted. The contact took the vehicle back to the dealer where the vehicle was then diagnosed with a defective motor mount; the service mechanic suggested both motor mounts be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443486December 11, 2021
ELECTRICAL SYSTEM
The car will just turn off, requiring it be placed in park and restarted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439842November 9, 2021
POWER TRAIN
The contact owns a 2016 Dodge Durango. The contact stated that his daughter was in the passenger seat when she activated the push start button and the vehicle rolled backward while in the park position. The contact's daughter got out of the vehicle midway while it was rolling backward and sustained scrapes to her knees and elbows. The vehicle crashed into the neighbor's garage door. The rear windshield was shattered, and the rear fender and liftgate were damaged. No medical attention was received. A police report was filed. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The vehicle remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that they would reach out in 4 days. The failure mileage was 77,800.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11433548September 19, 2021
ELECTRICAL SYSTEM, POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
3 malfunctions within a month time frame. The car will start and run normally. Then it will suddenly come to a halt because the engine will continue to run but the transmission knob will not be able to move, and the entire electrical panel lights up. Repeated attempts to use the push button start to unlock the transmission knob and be able to start car fail. This has happened 2 of the 3 times on major roadways in traffic. PD was called for last incident. The car has been to the dealer 3 times, dealer is unable to replicate problem and unable to pull codes from computer every single time. Vehicle has been inspected by dealer every single time. No warning lights or lamp or messages have appeared prior to this issue. The last incident - as described on major roadway - my children were in vehicle. This is a complete and dangerous issue, still not being addressed. The car had come to a light, stopped, the auto engine had kicked in, and when time to move, the entire panel lit up and transmission knob locked once again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433264September 16, 2021
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My car showed all kinds of notices on the screen and was not turning on correctly and shaking while driving or standing. I took it to the dealer and was told my entire engine will have to be replaced due to oil sludge on the engine and this will cost be around $9000. I’ve been researching and it seems this tends to happen a lot to dodge car engines. My car has under 60,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432375September 9, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Portions of the rear LED taillight have shorted out due to water accumulation in the housing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429563August 18, 2021
ENGINE, POWER TRAIN
Very common cylinder 2 misfire. Replaced all spark plugs and the cylinder two ignition coil. Replaced upper and lower intake gasket seals, replaced the fuel injector. Still having issues with misfire. Wiring is all correct - pumps and valves are right. It must be a broken head and this is a known issue with previous years of Chrysler engines that have had recalls. This is an expensive fix and dangerous if not fixed. It is not fair to the consumer that Chrysler has still yet to fix such issues after prior years have been recalled, and yet they don’t recall the 2016 pentastar 3.6L. I am requesting this be looked into and recalled for I am one of many who are encountering this serious issue that will inevitably cause wrecks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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