Dodge Durango Complaints (2015)

505 consumer complaints on file.

#11688745September 21, 2025
SEATS
Both headrests in front seat deployed while driving causing neck pain and almost caused an accident. I was driving on the highway and it popped and hit my head forcing my head forward and me losing focus. No warning signs. Looked up the issue and it seems to be a known issue for the vehicle. Have not taken to the dealer as I do not have the money to replace them.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11688515September 19, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
When driving home from work the car started malfunctioning wrong , accelerating by itself and I started to smell smoke when I pulled over to the side I started smelling smoke as soon I exited the vehicle it started flaming. Everything in my vehicle was burnt the fire department came and stated I should look up any recalls they said it was electrical. I bought the vehicle 30 days ago , dealership will not help neither the loan company I'm stuck with a vehicle who was sold with electrical problems almost to my life.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11683308August 26, 2025
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
-Recall Symptom (2011–2013 Recall P54/V62) Fuel pump relay defect in TIPM caused no-start condition -My Vehicle Failure (2015 Dodge Durango) Repeated no-start condition after fuse failure -Recall Symptom (2011–2013 Recall P54/V62) Relay defect caused fuel pump circuit to overload or fail -My Vehicle Failure (2015 Dodge Durango) Main and auxiliary fuel pumps both failed (“fried” quoted by Dealership) -Recall Symptom (2011–2013 Recall P54/V62) Vehicles stalled or lost power due to electrical fault -My Vehicle Failure (2015 Dodge Durango) Vehicle undriveable due to pump failure and blown fuses -Recall Symptom (2011–2013 Recall P54/V62) Recall remedy: external relay harness installed to bypass defect -My Vehicle Failure (2015 Dodge Durango) No remedy offered; repeated fuse replacements also failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679862August 11, 2025
ELECTRICAL SYSTEM
The contact owns a 2015 Dodge Durango. The contact stated that while the vehicle was parked, the contact returned to the vehicle to retrieve a work bag from the trunk. The contact noticed that there was smoke inside the vehicle, and flames were coming from underneath the front passenger's side seat. The contact was able to extinguish the fire with his breath, hand, and a cloth; however, the smoke persisted. The fire department was contacted and arrived at the scene. The fire department confirmed that the fire originated from the battery. No police report or fire department report was filed. The vehicle was towed to an autobody repair shop by the insurance company for an estimate of the repair. The contact sustained smoke inhalation but had not yet received medical assistance. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 154,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11678051August 3, 2025
UNKNOWN OR OTHER, SEATS
The drivers side head rest busted open while driving down the highway. Smacked my head pretty good and startled me while in the roadway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675549July 23, 2025
ENGINE
Cooling system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674437July 18, 2025
AIR BAGS
The active headrest failed. It is a safety issue due to it failing out of nowhere with no signs of an issue. It broke free and pushed my head forward aggressively causing neck pain. I am a licensed mechanic and verified the cause of failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669070June 25, 2025
SEATS
Walked out to my car and noticed that my passenger seat headrest had deployed and I am not able to get it to reset back into place. The car was not involved in an accident and hasn’t been driven for several days, this just happened on its own. I’m thankful I wasn’t driving and it didn’t happen to the driver seat and even more thankful that it didn’t happen with a passenger in that seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664949June 4, 2025
ELECTRICAL SYSTEM
The contact owns a 2015 Dodge Durango. The contact stated that while driving at an undisclosed speed, the inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway; however, the vehicle failed to restart. After a visual inspection of the engine compartment the contact observed that the F70 Fuel Pump fuse was blown. There were no warning lights illuminated. The vehicle was towed to the dealer, who diagnosed failures with the fuel pump and fuel pump auxiliary power relay. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V115000 (Electrical System); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664024May 30, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Im again reporting the racetrack tail lights. Im seeing a lot more water intrusion in dodge durangos of many years. We want answers! This needs to be investigated stat! Consumers should not have to pay $1800 for failure on dodges part! They know this is an issue with many years of these durangos. There is already a class action lawsuit against them for this issue. Please investigate this! We want answers....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661424May 16, 2025
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2015 Dodge Durango. The contact stated while driving approximately 15 MPH, the contact heard an abnormal banging sound coming from the vehicle. The contact stated that the passenger in the front passenger’s seat had been struck in the back of the head by the head rest. There was no injury reported. The contact stated there was no warning light illuminated. The contact stated that the head rest padding had separated from the head rest enclosure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Dynamic Head Restraint had deployed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 107,653.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661119May 15, 2025
SEATS
my car was parked in a parking lot and the headrest deployed, exploded into my head, I blacked out was taken to hospital with a concusion. I did not or even see a recall or any warning this just happened a few days ago, I have not taken it to dealers. Speaking with lawyers at the moment. there was no accident or movment to cause it to deploy. it was random. It is available if needed to be inspected. no police inspection or insurance inspection
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11660589May 13, 2025
SEAT BELTS
I cannot buckle in my driver side seatbelt. I contacted the dealership I bought my car from and they said 361 parts have been ordered nationwide and no one is receiving the seat belt buckle part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657055April 27, 2025
AIR BAGS
Passenger seat Headrest popped out for no reason. Got a headache from it cause of the impact it caused. Was only driving in my neighborhood at 25mph. No accident occurred
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655973April 22, 2025
AIR BAGS, ELECTRICAL SYSTEM, SEATS
My system keeps saying my seat needs Serviced for airbag system. Something electric is burning and something is happening with my radio system. It keeps changing to different stations or settings while music is playing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653109April 7, 2025
AIR BAGS
Passenger Occupant Detection system is faulty. Airbag service system indicator light comes and goes. The vehicle has been seen by an independent service center and they say this is a common issue with dodge and thus issue should be covered by dodge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653118April 7, 2025
ENGINE
Oil Filter Housing Cracked resulting in a major oil leak . My vehicle just turned 125,000 miles. it ended up with an engine knock and needing to replace all of the lifters.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651608March 30, 2025
EXTERIOR LIGHTING
The Racetrack taillight assembly is partially working..I have to take it to a Chrysler Dodge dealer to get it fixed and I hear it is expensive..I am [XXX] on a fixed income but I know it has to be fixed..it’s dangerous what happens if they all go out and I have no lights..this problem has to be fixed.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649690March 21, 2025
EXTERIOR LIGHTING
I am filing a complaint regarding a serious safety defect in the 2014-2023 Dodge Durango racetrack taillight assembly. The taillight allows moisture intrusion, leading to electrical failures, overheating, and potential fire hazards. This issue is the subject of a class action lawsuit [XXX] , et al., v. FCA US LLC), yet Dodge has not taken action. Key Safety Concerns: Fire Hazard: Electrical shorts and melted wiring have been reported. Safety Risk: Flickering or failed brake lights and turn signals increase the risk of accidents. Financial Burden: Replacement costs exceed $1,800, and vehicles cannot pass state inspections with a failed taillight. Widespread Issue: The defect affects multiple model years, indicating a manufacturer defect rather than wear and tear. The class action lawsuit highlights Dodge’s failure to address this safety issue despite numerous complaints. A jury trial is set for January 2027, but owners should not have to wait years for resolution. I urge the NHTSA to investigate this issue and require Dodge to issue a recall to fix or replace defective taillights at no cost to owners. Please provide an update on this complaint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647130March 8, 2025
ELECTRICAL SYSTEM, STRUCTURE:BODY
I have a 2015 but on all Durangos with the reat racetrack brake lighting, 2014 and newer dodge durango's, this product is fully defective on all. The brake lights and running lights go out and stop working on this style lighting and also obtain moisture. First you start losing some of the lighting on the track lighting as in brake light's until it fully goes out. This product needs to be recalled and replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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