Dodge Durango Complaints (2001)

665 consumer complaints on file.

#10071741April 28, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH OVERHEATED AND MELTED, CAUSING THE IGNITION TO MALFUNCTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067897April 27, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WILL NOT SHIFT INTO REVERSE. WAS TOLD THAT THE REAR PLANITARY GEAR IS BROKEN AND NEED A NEW TRANS. CAR IS ONLY 3 YEARS OLD WITH 55,000 MILES. CHRYSLER IS LOOKING INTO IT TO SEE IF THEY WILL COVER ALL OR PART OF THE REPAIRS AS THE WARRANTY EXPIRED AT 36,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067908April 27, 2004
EQUIPMENT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
MY BALL JOINTS AND RIGHT CONTOL ARM HAVE GONE OUT AGAIN. ON 12-6-02 I TOOK MY CAR INTO THE DEALERSHIP AND THEY REPLACED MY IGNITION SWITCH AND RIGHT CONTROL ARM AND HUB BEARINGS. NO I HAVE THE SAME PROBLEM AGAIN AND THEY DO NOT WANT TO HELP ME WITH MY PROBLEM. I JUST DRIVE IN THE CITY. MY RO # IS 262789. IT WAS A DONE AT VALENCIA DODGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067595April 21, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE SIEZED AND HAD TO BE REPLACED. OIL PRESSURE GAUGE DROPPED TO ZERO SO WE CHANGED OUT THE OIL PUMP AND DISCOVERED SLUDGE BUILD UP ALTHOUGH THE OIL HAD BEEN CHANGED REGULARLY. ABOUT 2 MONTHS LATER THE ENGINE LOCKED COMPLETELY. THE SLUDGE PROBLEM HAD CLOGGED ACCESS TO THE FRONT TWO PISTONS AND EVENTUALLY THE LOCKED COMPLETELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062950April 20, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHEN TURNING LEFT OR RIGHT FRONT END OF THE MAKES A NOISE. CONSUMER STATES THAT FRONT WHEEL HAS PLAY IN IT. CAN PUSH THE WHEEL IN ABOUT THREE INCHES AND OUTWARD THREE INCHES. DRIVER BELIEVES ITIS RELATED TO THE BALL JOINTS. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063182April 20, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
ON JANUARY 2, 2004 AN INDEPENDENT SHOP REPLACED THE UPPER BALL JOINTS AT THE CONSUMER'S EXPENSE. *AK THE CONSUMER WAS INFORMED THAT THE WHEEL WAS ABOUT TO FALL OFF. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066403April 18, 2004
STEERING:RACK AND PINION:RACK, ELECTRICAL SYSTEM:STARTER ASSEMBLY, EXTERIOR LIGHTING:BRAKE LIGHTS, SUSPENSION:FRONT
IN MARCH OF 2001 I BOUGHT A 2001 DODGE DURANGO 4X4 THE FIRST YEAR WAS GREAT , THEN DESPITE THE FACT THAT I TOOK MY VEHICLE IN EVEY 3000 MI. FOR WHATEVER WAS MANUFACTURER RECOMMENDED MAINTENANCE , AND THE DEALERS 27 POINT INSPECTION, THE FRONT BRAKES WERE SUDDENLY COMPLETELY SHOT AND COST IN EXCESS OF $450 TO REPAIR LAST JUNE I BELIEVE , RIGHT AFTER GETTING SERVICED AND A FRONT END ALIGNMENT ,I DROVE TO WORK , ATTEMPTED TO SHUT OFF VEHICLE, AND IT REFUSED THE ENGINE SPED UP , THE LIGHTS FLASHED , THE GAUGES WENT WILD, AND IT FINALLY DIED. DAY AFTER DAY THEY CEPT TELLING ME THEY DIDNT KNOW WHAT THE PROBLEM WAS ,AFTER A WEEK OF BEING WORKED ON THE DEALERSHIP INFORMED ME THE STARTER HAD "GONE" AND IT WOULD BE 24 TO 48 HOURS BEFORE THEY COULD GET ONE ABOUT THE SAME TIME THE FRONT END STARTED TO MAKE A STRANGE GRINDING NOISE WHILE BACKING UP WHILE TURNING....THEY STILL HAVENT FIGURED OUT THIS ONE.....BUT IM WONDERING IF IT IS A BALLJOINT ISSUE ALSO AFTER SEVERAL OF THE REGULARLY SCHEDUELED SERVICES I COMPLAINED THAT THERE WAS FLUID LEFT ON MY DRIVEWAY. I WAS TOLD THAT IT WAS RUN OFF FROM THE FRAME OF SOME OF THE OLD OIL,....NOW AFTER IT IS OUT OF WARRANTY,THEY FINALLY FOUND THE LEAK....THE POWER STEERING RACK IS LEAKING OH AND I ALMOST FORGOT, WHEN I FIRST GOT THIS VEHICLE, THE LEFT REAR BRAKE LIGHT DIDNT ALWAYS WORK...AFTER 4 OR 5 ATTEMPTS TO GET IT REPAIRED , I HAD A MECHANIC FRIEND OF MINE LOOK IT OVER ...IN LESS THAN 5 MINUTES HE TOLD ME THE CONTACTS IN THE HOUSING WERE DEFECTIVE ....I GOT THE DEALERSHIP TO CHECK INTO IT AND THEY REPLACED IT AND IT HAS BEEN FINE EVER SINCE THIS VEHICLE HAS ALWAYS HAD ITS MANUFACTURERS RECOMMENDED SERVICES AT THE INTERVAL REQUIRED , IT WAS VERY EXPENSIVE TO BUY , AND TO MAINTAIN, IT ONLY HAS 40,000 MI. ON IT , AND LOOKS GREAT, BUT APPEARNTLY IT IS A MONEY PITT AND DEATH TRAP ALL ROLLED INTO ONE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066304April 16, 2004
WHEELS:RIM, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
AS I WAS GOING DOWN A COUNRY ROAD, FOR SOME UNKNOWN REASON I LOST CONTROL OF MY DURANGO, WENT OFF THE ROAD AND RAN INTO A DIRT/ROCK EMBANKMENT. WHEN PULLING MY DURANGO BACK UP ON THE ROAD, FOUND MY TIRE WAS FLAT AND THE RIM HAD SPLIT IN HALF. IN HALF LIKE IF YOU WERE HOLDING IT UP ON IT'S EDGE (NOT LYING IT DOWN) AND CUT IT IN HALF. WHEN I TOOK IT TO THE DEALER SHIP AND THEY HAD A REPRESENTITIVE COME OUT THEY SAID THERE WAS NOTHING THEY COULD DO!!! I'VE TALKED TO MANY PEOPLE AND MECHANICS AND THEY SAID THEY HAVE NEVER SEEN ANYTHING LIKE THAT. IT'S AS ALMOST AS IT WAS WELDED WRONG. THE CRYSLER CORP. WOULD NOT HELP ME IN ANY WAY. I HAD TO TURN IT INTO MY INSURANCE COMPANY. I STILL BELIEVE THAT THERE WAS SOMETHING WRONG WITH MY DURANGO. WHETHER IT BE A FAULTY RIM OR POSSIBLY THE BALL JOINTS. I'VE NOW BEEN READING MORE AND MORE ABOUT THESE DURANGO AND AM STILL NOT SATISFIED WITH THE CRYSLER CORP. S DECISION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10066007April 12, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
VEHICLE MAKES HORRIBLE NOISES WHEN MAKING TURNS, OR GOING OVER UNEVEN ROAD SURFACES. FEELS AND SOUNDS. AS IF FRONT END IS GOING TO FALL OFF VEHICLE SKIPS LANES SLIGHTLY WHEN HITTING ANY KIND OF BUMP. VEHICLE HAS GONE TO DEALER MULTIPLE TIMES FOR SAME PROBLEMS, WHICH ENDS UP WITH THE SEALER GREASING UP THE SUSPENSION AND FINDING NOTHING WRONG. I FEEL UNCOMFORTABLE DRIVING THE CAR KNOWING THERE IS A SLIGHT CHANCE THAT THE WHEEL MAY FALL OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062912April 8, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE THE CONSUMER WAS DRIVING DOWN THE HIGHWAY, THE BALL JOINTS BROKE, MAKING IT HARD TO STEER VEHICLE. THE CONSUMER PULLED TO THE SHOULDER, CALLED A TOW TRUCK AND HAD THE VEHICLE TOWED TO THE DEALER FOR REPAIRS. THE WARRANTY EXPIRED AND THE CONSUMER HAD TO PAY $1100.00 FOR REPAIRS. *AK THE FRONT WHEEL(S) HAD COME UNATTACHED WHILE ATTEMPTING TO MAKE A TURN. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062923April 8, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE CONSUMER HEARD A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONSUMER WAS INFORMED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED PER INSPECTION OF THE DEALERSHIP. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061442April 8, 2004
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SUSPENSION
WHILE DRIVING AT 40 MPH, THE CONSUMER HEARD A CLANKING SOUND COMING FROM THE FRONT END. THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES FOR THIS PROBLEM. THE CONSUMER FELT THAT THE BALL JOINTS WORE OUT. THE DEALER EXAMINED THE VEHICLE, BUT COULD NOT DIAGNOSE WHAT WAS CAUSING THE NOISE. *AK THE ENGINE LIGHT HAD COME ON, THE VACUUM HOSE LEAKED, AND THERE WAS A KNOCKING NOISE IN THE REAR COMPARTMENT. IT WAS LATER FOUND THAT THE REAR DOOR LATCH RATTLED DUE TO INTERNAL DAMAGE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066705April 7, 2004
ELECTRICAL SYSTEM
A FIRE STARTED UNDER THE CENTER SEAT ON PASSENGER'S SIDE OF THE VEHICLE WHILE DRIVING AT 25 MPH. THERE WERE FLAMES AND HEAVY SMOKE. THE VEHICLE WAS TAKEN TO THE DEALER. THE CAUSE OF FIRE WAS UNKNOWN. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10065716April 7, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE A 2001 DODGE DURANGO. ON SUNDAY APRIL 4,2004 I HIT A SMALL POTHOLE ON THE ROAD AND ALMOST LOST CONTROL OF MY VEHICLE AND HIT ANOTHER CAR. IT FELT LIKE THE FRONT END WAS GOING TO FALL OFF. I TOOK THE CAR TO A DODGE DEALER HERE IN PROVO UTAH. THE UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED. THE SERVICE DEPARTMENT TOLD ME THEY WERE WORN AND WERE IN BAD SHAPE.I HAVE 48000 MILES ON MY VEHICLE. THIS COULD HAVE CAUSED A SERIOUS CRASH. I WON'T SAY ACCIDENT FOR BOTH CHRYLER AND THE GOVERNMENT KNOW OF THE PROBLEM AND REFUSE TO ADDRESS THE PROBLEM. GET OFF YOUR ASS BEFORE SOMEONE GETS KILLED!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066865April 1, 2004
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC, STEERING, SUSPENSION:REAR, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER
CONSUMER EXPERIENCED THE ENGINE LIGHT ILLUMINATING, SHAKING WHEN BRAKING AT HIGH SPEEDS, STEERING NOISES AND SHIFTER POPPING IN PLACE. *PH ALSO, CONSUMER EXPERIENCED NOISE IN THE REAR END AND TRANSMISSION NOT SHIFTING PROPERLY. DEALER SAID THE CHECK ENGINE LIGHT ILLUMINATED FOR NO REASON AT ALL AND WAS RESET. CONSUMER WENT TO A DIFFERENT DEALER AND PUT A NEW COMPUTER BECAUSE IT'S A SMALL SENSOR IN THE EMISSION CONTROL. ENGINE LIGHT CAME ON AGAIN AND CONSUMER BROUGHT VEHICLE TO A DEALER AND SAID THAT IT WAS SAFE TO DRIVE. CONSUMER WENT TO A DIFFERENT DEALER BECAUSE SHE WASN'T COMFORTABLE WITH THE OPINION FROM THE PREVIOUS DEALER. CONSUMER WAS TOLD BY THE DEALER THAT IT WAS THE TORQUE CONVERTER AND IT WILL TAKE A WEEK AND A HALF TO REPAIR VEHICLE. IN ADDITION, CONSUMER IS EXPERIENCING PROBLEMS WITH AIR CONDITIONER. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065250March 30, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING DRIVER HIT A POT HOLE AND THE FRONT RIGHT TIRE POPPED OFF DUE TO A BROKEN UPPER RIGHT BALL JOINT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065267March 30, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINT FAILED AT 35000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064118March 29, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I WOULD LIKE TO FILE A CLAIM REGARDING MY 2001 DODGE DURANGO 4X4. I HAVE EXPERIENCED PROBLEMS WITH THE UPPER AND LOWER BALL JOINTS ON MY DURANGO. BOTH THE UPPER AND LOWER BALL JOINTS WERE SO WORN OUT THE TRUCK WOULD NOT GO DOWN THE HIGHWAY STRAIGHT. THE BALL JOINTS WERE BOTH LOCATED ON THE PASSENGER SIDE. I HAVE SINCE HAD THEM REPLACED. THE TRUCK HAD ONLY 59,000 MILES ON IT. I FEEL THIS IS PREMATURE WEAR AND IS A FAULTY DESIGN. I HAVE SEEN THE INVESTIGATION ON TV AND FEEL THIS SHOULD BE A RECALLED ITEM. IT HAS AFFECTED ALOT OF VEHICLES FROM 1998-2003, WHY HAS NO ONE FORCED A RECALL YET? THIS IS CLEARLY A SAFETY ISSUE, IF THE FRONT WHEELS FLY OFF, OR YOU CANT KEEP THE VEHICLE GOING IN A STRAIGHT LINE, IT IS A SAFETY ISSUE AND DODGE SHOULD BE FORCED TO CORRECT IT IMMEDIATLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063951March 26, 2004
SUSPENSION:FRONT:CONTROL ARM
151 OLD FARM RD. LEOMINSTER, MA 01453 MARCH 26, 2004 DAIMLER-CHRYSLER CORPORATION PO BOX 610207 PORT HURON, MI 48061-0207 DEAR SIRS: MY FATHER ALWAYS TOLD ME, NEVER BUY A CHRYSLER PRODUCT. HOWEVER, A COUPLE OF YEARS AGO WHEN LOOKING FOR A MID-SIZE SUV WITH A THIRD ROW I WAS TEMPTED BY THE DODGE DURANGO. HOWEVER, I KEPT HEARING MY FATHERS VOICE, NEVER BUY&.. BUT I THOUGHT, THAT WAS THE 1950S. YOU DONT SEE BLUE SMOKE POURING FROM THE EXHAUST PIPE OF CHRYSLER PRODUCTS ANYMORE. SURELY IN THE 21ST CENTURY CHRYSLER PRODUCTS CAN COMPETE WITH ANYTHING ON THE MARKET. RIGHT? SO I RELENTED AND BOUGHT MY FIRST CHRYSLER PRODUCTA WELL-STYLED DODGE DURANGO. I WOULD PROVE MY FATHER WRONG. WELL-----? AFTER ONLY 60,000 MILES AND A $2,000 REPAIR BILL I AM NOW TELLING MY SONS, NEVER BUY A CHRYSLER PRODUCT. WHAT HAPPENED? AT 60,000 MILES I TOOK MY DURANGO INTO MY DEALER FOR ROUTINE SERVICE AND A STATE INSPECTION. PLEASE TRY TO IMAGINE MY SHOCK WHEN I GOT A PHONE CALL FROM THE SERVICE MANAGER INFORMING ME THAT THE BALL JOINTS ON MY CAR WERE SO DANGEROUSLY WORN, THE CAR WOULD NOT PASS INSPECTION. IF I DID NOT GET IT REPAIRED THEY WOULD HAVE TO RED-FLAG THE CAR BECAUSE IT WAS TOO DANGEROUS TO HAVE ON THE HIGHWAY. NOW REALLY, WHO WOULD WANT TO DRIVE A CAR THAT UNSAFE? I WAS RELIEVED THAT THE MECHANIC DISCOVERED IT AND POSSIBLY PREVENTED A HORRIBLE ACCIDENT. I HAD IT FIXED. TOTALLY WORN OUT BALL JOINTS AT ONLY 60,000 MILES? AND THAT IS WHEN I HEARD MY FATHERS VOICE AGAIN, NEVER BUY A CHRYSLER PRODUCT. SINCERELY, IAN BOTHWELL CC: NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064769March 24, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE CONSUMER HAD PROBLEMS WITH THE BALL JOINTS. THE OWNER HAS ALREADY REPLACED THE BALL JOINTS ONCE AND NOW THEY NEED REPLACING AGAIN. THIS VEHICLE WAS PURCHASED NEW AND HAD LESS THAN 30,000 MILES. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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