Dodge Durango Complaints (2002)

423 consumer complaints on file.

#10066951April 6, 2004
SUSPENSION
LETTER REPORTING THE REPLACEMENT OF THE FRONT RIGHT BALL JOINT ASSEMBLY AT 19K MILES. *PH THE DEALER REPLACED THE BALL JOINT FREE OF CHARGE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055285April 1, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DURING A VEHICLE STATE INSPECTION, THE MECHANIC FOUND THE UPPER BALL JOINTS WERE NOT IN COMPLIANCE BECAUSE THEY WERE WORN OUT. PLEASE PROVIDE FURTHER DETAILS. *JB *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062802March 22, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I PURCHASED A 2002 DODGE DURANGO 2WD SPORT IN AUG. OF 2001. IN JULY OF 2002, I NOTICED THAT THE SUSPENSION ON THE LEFT WAS MAKING NOISE AND DIDN'T FEEL RIGHT. IT WAS FOUND THAT THE A-FRAME AND BALL JOINT ON THE LEFT WERE FAILING AND HAD TO BE REPLACED. THANKFULLY, I CAUGHT THIS PROBLEM BEFORE THE SUSPENSION FAILED COMPLETELY. I WAS VERY CONCERNED THAT A VEHICLE SO NEW WOULD HAVE THIS KIND OF ISSUE. THANKFULLY, I HAD WARRANTY COVERAGE TO PAY FOR THE EXPENSIVE REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062395March 17, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
2002 DURANGO BALL JOINTS: AFTER NUMEROUS ATTEMPTS BY DEALER, OVER ONE YEAR PERIOD, TO DIAGNOSE AND REPAIR "POPPING SOUND/FRONT SUSPENSION/SLOW SPEED/WHEN TURNING ABRUPTLY, VEHICLE WAS TAKEN TO ANOTHER DEALER FOR DIAGNOSIS. L&R CONTROL ARMS REPLACED DUE TO BAD BUSHINGS. SVC. MGR. INDICATED TO ME INTEGRAL RIGHT UPPER BALL JOINT LOOSE IN IT'S SOCKET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063311March 16, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINTS WEAR OUT EXCESSIVELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060890March 10, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION STICKS IN LOW WHEN STARTING COLD. ALSO STICKS INTERMITTENTLY WHEN VEHICLE HAS NOT BEEN USED FOR SEVERAL DAYS. HAS BEEN TO THE DEALERSHIP 18+ TIMES FOR EXAM/REPAIR ATTEMPTS. FILED LEMON LAW CLAIM AND CHRYSLER REFUSED TO FIX PROBLEM. NOW WHEN TRANSMISSION STICKS, AND FINALLY CATCHES, THE WHOLE REAR END SHIMMIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062852March 10, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING HEARD A VERY LOUD CLICKING, POPPING SOUND COMING FROM THE FRONT END ON THE DRIVER'S SIDE. CONSUMER TOOK VEHICLE TO THE DEALER, WHERE THE MECHANIC DETERMINED THAT UPPER AND LOWER BALL JOINTS WERE WORN OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061638March 9, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER TOOK VEHICLE TO BE INSPECTED, AND MECHANIC DETERMINED THAT UPPER BALL JOINTS WERE WEARING OUT PREMATURELY. CONSUMER HAD THE UPPER BALL JOINTS REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060801March 9, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FAILED BALL JOINTS: ARM, UPPER CONTROL HAD TO HAVE THE ABOVE PARTS REPLACED ON 2002 DODGE DURANGO AT 36956MILES ON THE VEHICLE. HEARD A CLUNKING NOISE WHEN TURNED THE WHEEL ONE DIRECTION, WHICH PROMPTED ME TO TAKE IT TO THE SHOP. WHEN VEHICLE WAS PURCHASED IT HAD BEEN A DEMO AND HAD 28179MILES.I'M SURE THEY REPLACED THE BAD BALL JOINTS WITH THE SAME MODEL OF BALLJOINTS THEREFORE I'M AFFRAID THEY ARE GOING TO FAIL AGAIN. I HAVE A 1 YEAR OLD DAUGHTER AND THE VEHICLE IS USED TO TAKE HER TO AND FROM DAYCARE AS WELL AS TO TRANSPORT ME TO WORK.I AM SCARED TO DRIVE MY CAR AND AM LOOKING INTO TRADING IT OFF FOR A FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061620March 8, 2004
SERVICE BRAKES, HYDRAULIC, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING 30 MPH VEHICLE HIT A POT HOLE . CONSUMER APPLIED THE BRAKES, LOST CONTROL OF THE VEHICLE, AND HIT A CURB. PASSENGER'S SIDE WHEEL FELL OFF. CONSUMER HAD THE VEHICLE TOWED TO DEALER FOR INSPECTION, AND MECHANIC REPLACED BOTH UPPER AND LOWER BALL JOINTS. *AK EA03-023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061623March 8, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING 45 MPH A LOUD BANGING NOISE WAS HEARD COMING FROM THE DRIVER AND PASSENGER SIDE WHEELS. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACED BOTH UPPER AND LOWER BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061435March 5, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING THERE WAS A SQUEAKING NOISE IN THE RIGHT FRONT END. DEALERSHIP INSPECTED VEHICLE, BUT COULD NOT LOCATE THE CAUSE OF THE SQUEAK. CONSUMER FELT THE SQUEAK MIGHT BE DUE TO THE UPPER BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061437March 5, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT ANY SPEED AND WHEN CROSSING A BUMP IN THE ROAD TIRES GRABBED THE BUMP. WHEN TURNING CORNERS THERE WAS A CLANKING SOUND COMING FROM THE FRONT WHEELS. ALSO, THERE WERE TIMES WHEN TURNING LEFT REAR END OF THE VEHICLE WOULD WANT TO GO IN THE OPPOSITE DIRECTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060336March 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
DODGE DURANGO, TRANSMISSIN FAILURE AT 29,000 MILES, PREVIOUSE DURANGO BALL JOINTS WENT BAD AT 11,000 MILES VEHICLE COULD NOT EVEN PASS INSPECTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060374March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE NOTICED STRANGE SOUNDS EMINATING FROM THE FRONT SUSPENSION OF MY DODGE DURANGO SINCE OCTOBER OF 2003. INITIALLY I ASSUMED THESE SOUNDS WERE FROM COLD SHOCKS SINCE IT FIRST OCCURED WITH THE ONSET OF COLD WEATHER.*AK AFTER SEEING THE STORY ON CBS, I AM NOW CONCERNED ABOUT THE BALL JOINTS. I WOULD LIKE TO HAVE THE BALL JOINTS CHECKED BUT I AM AFRAID TO HAVE THE DEALERSHIP CHECK THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061326March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING AT LOWER SPEED CONSUMER HEAR LOUD NOISE COMING THROUGH THE FRONT END. DEALER HAS INSPECTED SEVERAL TIMES, MECHANIC INDICATED TO THE CONSUMER WE DIDN'T HEARD ANY NOISE IN YOUR CAR, IS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061334March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE MAKING RIGHT HAND TURNS CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT END. DEALER INFORMED CONSUMER THAT PROBLEM PERTAINED TO FRONT UPPER BALL JOINT FAILURE. CONSUMER HAD THE VEHICLE REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061348March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING AT LOW SPEED, AND TURNING THE LEFT OR RIGHT CONSUMER HEARD LOUD CLUNKY NOISE COMING FROM THE FRONT END. MECHANIC, AT DELUSIVE INDICATED VEHICLE IS OPERATING AS DESIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061354March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING THE VEHICLE CONSUMER HEARD A NOISE COMING THROUGH THE FROM END. VEHICLE WAS TAKEN TO THE DEALERSHIP, MECHANIC INDICATED NEED TO BE REPLACE THE BALL JOINTS AT OWNER EXPENSES. AND CONSUMER DON'T HAVE THE MONEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061360March 4, 2004
SUSPENSION
WHEN BACKING OUT WITH STEERING WHEEL TURNED TO THE RIGHT VEHICLE MADE A CLICKING NOISE. DEALER WAS CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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