Dodge Durango Complaints (2003)

339 consumer complaints on file.

#10088390August 23, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER'S SIDE AUTOMATIC WINDOW IS STUCK INI THE DOWN POSITION. THE WINDOW WILL NOT GO BACK UP AT ALL AND ELECTRONIC WINDOW MECHANICISM, IS NOT MAKING ANY SOUND OF WORKING. CAR IS PARKED IN A GARAGE, TO PREVENT MOISTURE DAMAGE, TO INSIDE OF VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089361August 19, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
PROBLEMS WITH WINDSHIELD WIPERS. THE CONSUMER WAS TOLD THAT THERE WAS A RECALL AND THE RELAY SWITCH WAS BAD. THE CONSUMER WAS TOLD THAT NOTHING COULD BE DONE. *SC **JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088115August 18, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I NOTICED NOISE IN THE FRONT END OF MY 2003 DODGE DURANGO AND FOUND THAT I HAD MOVEMENT IN MY UPPER RIGHT BALL JOINT, SO I POINTED THIS OUT DURING MY ANNUAL SAFETY INSPECTION AT THE DEALER. BOTH UPPER BALL JOINTS WERE FOUND TO BE WORN OUT DURING THE INSPECTION. THE TRUCK HAS ONLY 28,000 MILES ON IT AND IS DRIVEN A MIX OF HIGHWAY AND LOCAL DRIVING....NO OFF ROAD USE. THE REPAIR WAS COVERED UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087668August 11, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
UNDER 12,000 MILES THE FRONT ROTORS WERE RESURFACED. AT 19000 MILES DEALERSHIP RESURFACED THE ROTORS AGAIN. DEALERSHIP INDICATED TO THE CONSUMER ROTORS NEEDED TO BE REPLACED OR RESURFACED ONC EMORE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087719August 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER TOO VEHICLE TO DEALER FOR ROUTINE MAINTENANCE, AND MECHANIC DETERMINED THAT THE FRONT DRIVER AND PASSENGER UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086338August 6, 2004
WHEELS:HUBCAP/COVER
I HAVE A 2003 DODGE DURANGO WITH ABOUT 30,000 MILES ON IT AND THE PROBLEM I AM HAVING IS THE CENTER CAP ON THE WHEEL IS COMING OFF WHEN THE CAR IS BEING DRIVEN. AT FIRST I THOUGHT MAYBE SOMEBODY WAS STEALING THEM BUT I NOW KNOW THAT ISN'T TRUE. AFTER I LOST TWO OF THEM I DECIDED TO CHECK THEM EVERY TIME I GET IN OR OUT OF THE CAR. YESTERDAY I HAD TO GO TO THE DOCTOR, SO BEFORE I GOT INTO THE CAR I LOOKED TO MAKE SURE THAT THE TWO CENTER CAPS THAT WERE LEFT WAS STILL IN THEIR PLACES OF WHICH THEY WERE. WHEN I ARRIVED AT THE DOCTOR I CHECKED AGAIN AND THIS TIME I WAS MISSING ONE ON THE REAR DRIVER SIDE. I DID NOT STOP ANYWHERE SO I KNOW THAT IT HAD TO COME OFF WHILE I WAS DRIVING. I ALSO CALLED THE DEALER PARTS PERSON TO FIND OUT IF THEY HAD REPLACEMENTS AND HOW MUCH THEY WERE AND HE TOLD ME THAT HE HAS BEEN HAVING A RUN ON THEM AND THAT EITHER SOMEBODY MUST BE COLLECTING THEM OR THEY WERE DEFECTIVE. I KNOW THAT SOMEBODY WILL GET HURT BADLY IF THEY GET HIT BY ONE OF THESE, ESPECIALLY IF THE PERSON IS DRIVING AT A HIGH RATE OF SPEED. I DON'T KNOW WHERE TO GO FROM HERE AND AM HOPING THAT YOU MAY BE ABLE TO HELP ME OUT. THANKYOU, LARRY OCCHIPINTI ([email protected]) . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087072July 30, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER REQUEST INFORMATION REGARDING STATUS OF UPPER BALL JOINTS INVESTIGATION ON 2003 DURANGO. *MR *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083631July 27, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING AT ANY SPEED REAR DISC BRAKE SQUEALED. DEALER EXAMINED THE VEHICLE ON TWO OCCASIONS, AND CLAIMED THAT THE SYSTEM WAS WORKING NORMALLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082760July 27, 2004
SUSPENSION:FRONT
2003 DURANGO HAS ALWAYS HAD A BAD BUMP STEER PROBLEM (WHEN A BUMP IS HIT, THE CAR TURNS HARD LEFT OR RIGHT). I HAVE SEEN OTHER DURANGOS,DAKOTAS WITH THEIR WHEEL SNAPPED AT THE TIE ROD. THIS COULD LEAD TO MANY INJURIES OR DEATHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083286July 20, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE DRIVING AT 45 MPH, THE VEHICLE OVERHEATED. SUDDENLY, DRIVER HEARD A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP. THE MECHANIC DETERMINED THAT THE THERMOSTAT WAS NOT WORKING PROPERLY, DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081204July 16, 2004
TIRES:TREAD/BELT
I NOTICED THAT MY RIGHT TIRE WAS LOOSING IT WAS TREAD. I THOUGHT THAT I COULD JUST TAKE IT IN FOR A WHEEL ALLIGNMENT, BUT THE SHOP SAID THAT IT WAS A WORN OUT UPPER BALL JOINT. IT IS GOING TO COST ME AROUND $800.00 TO FIX IT. I AM OVER ON MY WARRANTY BY 1000 MILES AND WHEN I CALL DAIMLERCHRYSLER THEY SAID THAT THERE WAS A PENDING INVESTIGATION ON THIS MATTER, BUT DO NOT OFFER ANY INFORAMTAION. I THEN NOTICED ON THE INTERNET WHERE OTHERS ARE HAVING THE SAME PROBLEMS. I THINK THAT SINCE THERE ARE SO MANY COMPLAINTS AND SO MANY OF US OWNERS OF THE DODGE DURANGO THERE SHOULD BE A RECALL INTO THIS MATTER. BALL JOINT PROBLEMS SHOULD NOT BE A PROBLEM UNTIL 100,000 MILES AT LEAST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079255July 4, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I BOUGHT MY 2003 DODGE DURANGO NEW IN APRIL 2003. IN LESS THAN 12,000 MILES, I HAD TO HAVE THE BRAKE ROTORS REPLACED 2 TIMES. IT NOW HAS 18,000 MILES ON IT AND THE ROTORS ARE BAD AGAIN. ONLY THIS TIME, THEY ARE NOT COVERED UNDER WARRANTY. I PAID OVER $30,000 FOR THIS VEHICLE. I DON'T THINK I SHOULD HAVE TO PAY TO HAVE THE BRAKES REPLACED 2 TIMES A YEAR. THIS IS VERY DANGEROUS. I AM VERY CONCERNED THAT I WILL LOSE MY BRAKES AND GET HURT OR HURT SOMEONE. I SAW YOUR SERVICE BULLETIN # 0500703, BRAKE SHUDDER OR VIBRATION. THIS IS EXACTLY WHAT MY DURANGO IS DOING. I HOPE YOU CAN HELP WITH THIS DANGEROUS SITUATION. THE EXACT DATES THAT I HAVE HAD THE ROTORS REPLACED ARE UNKNOWN WITHOUT CHECKING WITH MY DEALER. THE DATE BELOW IS AN APPROXIMATE FOR THE LAST TIME. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075117June 9, 2004
EQUIPMENT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, SUSPENSION:FRONT:SPRINGS:TORSION BAR
MY COMPLAINT IS A 2003 DODGE DURANGO. LESS THAN 13,000 MILES AND BALL JOINTS, ARM CONTROLS, BRAKES, SWAY ARMS ARE GOING OUT. LAST WEEK WAS THE 2ND TIME JOINTS WERE REPLACED. I WOULD LIKE TO KNOW WHAT IS THE DEAL WITH THIS. HAVE THERE BEEN ANY OTHER COMPLAINTS. I FEEL AS THOUGH VEHICLE IS NOT SAFE TO DRIVE. ESPECIALLY WITH MY 11 YR. OLD DAUGHTER AND 2 YR. OLD SON. IN AND OUT OF DEALER SERVICE DEPT IS WEARING ME THIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074851June 5, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I PURCHASED A 2003 DODGE DURANGO FROM BLEECKER DODGE IN DUNN, NC. I HAVE THREE COMPLAINTS THAT I WOULD LIKE TO PUT ON FILE: FIST COMPLAINT: MY VEHICLE BEGAN TO MAKE TERRIBLE NOISES THAT REQUIRED ME TO TAKE IT FOR SERVICE. THE SOUNDS WERE SCRAPING NOISES COMING FROM THE STEERING COMPONENTS. I TOOK THE VEHICLE TO THE DEALERSHIP AND BOTH THE UPPER AND LOWER BALL JOINTS WERE REPLACED. SECOND COMPLAINT: DURING THE COLD WEATHER MONTHS, I WAS WARMING MY VEHICLE AND HAD SCRAPED THE ICE FROM MY WINDSHIELD. THE DEFROST WAS ON. WHILE TRAVELING DOWN THE ROAD MY WINDSHIELD CRACKED. EXACT DATE OF THE INCIDENT IS UNKNOWN TO ME BUT IT WAS DURING ONE OF OUR SNOWS. IT HAS LEFT ME WITH A CRACKED WINDSHIELD. I HAVE TAKEN NO STEPS AS OF YET TO HAVE IT REPAIRED. THIRD COMPLAINT: EVEN MORE RECENTLY, MY "CHECK GUAGES" LIGHT CAME ON. MY VEHICLE SHOWS NO OIL PRESSURE. I CANNOT DRIVE THE VEHILCLE AND THE SERVICE DEPARTMENT AT BLEECKER WILL NOT BE BACK IN UNTIL MONDAY. I AM WITHOUT A VEHICLE THIS WEEKEND. THIS VEHICLE ONLY HAS 35,000 MILES ON IT AND IT HAS BEEN PLAGUED WITH PROBLEMS SINCE IT WAS PURCHASED IN OCTOBER OF 2003.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075731June 4, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING AT 45 MPH THERE WAS SEVERE VIBRATION IN THE FRONT END OF THE VEHICLE. ALSO, FRONT BRAKE PROBLEM, IT TOOK LONGER TO STOP. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074023May 20, 2004
STEERING, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, SERVICE BRAKES, HYDRAULIC
STEERING FAILED WHEN MAKING A LEFT HAND TURN.*MR BOTH UPPER BALL JOINTS WERE REPLACED. WHILE DRIVING THE BRAKE LIGHT ILLUMINATED. THE DEALER REPLACED THE ANTI LOCK CONTROL MODULE AND THE MASTER CYLINDER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072319May 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE BEEN HEARING A WEIRD RUBBING NOISE ON THE FRONT RIGHT OF MY DODGE DURANGO. BEFORE I COULD TAKE IT IN TO GET WORKED ON, I RAN OVER A SMALL POT HOLE. THE UPPER BALL BEARING JOINT BROKE. I WAS TOLD THAT YOUR ORGANIZATION IS DOING AN INVESTIGATION. CAN YOU HELP? OR CAN I HELP? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071821April 29, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHILE DRIVING BETWEEN 40 TO 50 MPH THERE WAS SEVERE VIBRATION IN THE FRONT END OF THE VEHICLE. DEALER REPLACED ROTORS. AND PADS, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066855April 26, 2004
ELECTRICAL SYSTEM
WHEN THE COMPUTER SHUT DOWN, THE VEHICLE STOPPED FUNCTIONING. AFTER REPEATED VISITS TO THE DEALER, THE LOCKS INTERMITTENTLY OPENED AND CLOSED BY THEMSELVES. *AK THE VEHICLE WAS RETURNED TEN TIMES, FIVE COMPUTER REPLACEMENTS, AND THE LOCKS ON THE VEHICLE WERE INTERMITTENT. THE CONSUMER REQUESTED A REFUND OF THE PURCHASE PRICE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065962April 12, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
HAD THE BALL JOINTS REPLACED ON A 2003 DODGE DURGANO AND BRAKE PADS REPLACED AND TRUCK IS STILL RIDING AND HANDLING BADLY. DEALERS DO NOT TAKE THE PROBLEM SERIOUS. WHAT CAN I DO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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