Dodge Durango Complaints (1998)

965 consumer complaints on file.

#10072646May 14, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE UPPER AND LOWER BALL JOINTS ARE WORN AND LOOSE ON MY 1998 DODGE DURANGO. WHEN I DISCOVERED THIS DEFECT I WENT TO 15 USED CAR LOTS THAT ALSO HAD DODGE DURANGOS IN THEIR INVENTORY AND EVERY ONE EITHER HAD THE SAME CONDITION OR THE BALL JOINTS WERE ALREADY REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063503May 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER TOOK VEHICLE TO DEALER FOR AN ALIGNMENT, AND WAS TOLD THAT AN ALIGNMENT COULD NOT BE DONE BECAUSE VEHICLE NEEDED UPPER AND LOWER BALL JOINTS. CONSUMER STATED THAT TIE ROD IN UPPER LEFT ARM WAS REPLACED. CONSUMER HAD NOT YET HAD A PROBLEM WITH VEHICLE, BUT WAS TOLD THAT THE 1999 MODEL WAS BEING RECALLED FOR BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068414May 6, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
UPON INSPECTION, LOWER BALL JOINTS ON 1998 DODGE DURANGO WERE FOUND TO BE RUSTED, LOOSE, AND HAD TO BE REPLACED. INSPECTION FACILITY INDICATED THEY HAD 4 OR 5 OTHER DURANGOS WITH SIMILAR PROBLEMS, SOME WHICH RESULTED IN ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072157May 5, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING VEHICLE PULLS TO THE RIGHT, AND THERE'S A GRINDING NOISE IN THE FRONT END WHEN TURNING. DEALERSHIP INSPECTED THE VEHICLE AND NOTICED THAT THE UPPER RIGHT BALL JOINT WAS LOOSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068223May 3, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BOTH UPPER AND LOWER BALL JOINTS MUST BE REPLACED AT 66,000 MILES WHICH SEEMS VERY EARLY FOR A COMPONENT OF THIS TYPE. THE DURANGE HAS BEEN CAREFLULLY MAINTAINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068112April 30, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE A 98 DODGE DURANGO WITH 72000 MILES ON IT. THE LOWER BALL JOINT FAILED ON THE SUV HAVING TO REPLACE UPPER AND LOWER BALL JOINTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068113April 30, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I WAS BRINGING MY 4 YEAR OLD DAUGHTER TO PRESCHOOL THIS MORNING WHEN I HEAR A THUMPING NOISE SO I PULLED OVER AND NOTICED MY TIRES WERE FINE. SO AFTER I DROPPED HER OFF AT SCHOOL I DECIDED TO TAKE IT TO THE DEALERSHIP WHERE I BOUGHT THE CAR AFTER SEEING THE PROGRAM ABOUT BAD BALL JOINTS IN DURANGOS. WELL AFTER THE MECHANICS INSPECTED MY CAR THEY TOLD ME THAT IF I HAD HIT ANOTHER BUMP OR POT HOLE IN THE ROAD MY TIRES WOULD HAVE SNAPPED OFF. THAT IS HOW BAD THEY WERE. I HAD NO WARNING EXCEPT FOR THIS MORNING. SO I CALLED DIAMEL CHRYSLER TO GET THEM TO COVER THE COST AND THEY SAID " IN GOOD FAITH" THEY WOULD FIX THE BALL JOINTS AT NO COST BUT WOULD NOT COVER ANY OTHER DAMAGE DONE BY THE BALL JOINTS GOING. I COULD'VE GOTTEN KILLED TODAY WITH MY DAUGHTER OR I COULD'VE KILLED SOMEONE ELSE. THERE SHOULD BE AN IMMEDIATE RECALL ON THE BALL JOINTS BEFORE SOMEONE GETS KILLED. BY THE BALL JOINTS BEING BAD MY TIRES WHICH WERE NEW ARE SHOT, MY HUB ON BOTH SIDES NEEDS TO BE REPLACED, BOTH SHOCKS AND THE BEARINGS ON BOTH SIDES. I HAVE TO PAY OVER $1,200.00 IN DAMAGES BECAUSE OF A BALL JOINT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065415April 29, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE DEALERSHIP NOTICED THAT THE UPPER AND LOWER BALL JOINTS WERE WORN OUT, AND NEEDED TO BE REPLACED WHILE PERFORMING A 3000 MILES WARRANTY SERVICE. *AK THE FACTORY BACK ORDERED THE PARTS. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063346April 29, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
DURING A VEHICLE INSPECTION DEALER DETERMINED THAT THE UPPER BALL JOINTS WORE OUT AND MUST BE REPLACED. THERE WAS NO INDICATION OF A PROBLEM BEFORE THE INSPECTION. *AK THE DEALER ALSO STATED THE TIE RODS NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068026April 28, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THERE HAS BEEN NO INCIDENT YET, BUT THE DRIVER SIDE SEAT BELT IS COMING APART AND IS SO TWISTED AS TO BE UNSAFE. THE RED BUTTON IN THE CENTER OF THE BUCKLE IS COMING OUT OF THE CASING. I AM CONCERNED FOR MY FAMILY'S SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067885April 27, 2004
SUSPENSION:FRONT:CONTROL ARM
OUR 1998 DODGE DURANGO MADE A LOT OF CREAKING NOISES IN THE FRONT WHEN WE DROVE IT. WE REPLACED THE BRAKES (THROUGH GOODYEAR NOT DODGE) WITH NO IMPROVEMENT. FINALLY WE PAID TO REPLACE THE FRONT BALL JOINTS THROUGH DODGE. A FEW WEEKS AGO WE SAW A TV REPORT ABOUT DURANGO FRONT BALL JOINT FAILURES, WE FEEL VERY LUCKY THAT WE DID NOT HAVE A FAILURE, BUT FEEL THAT DODGE WAS NOT HONEST TO US THAT THERE WAS A KNOWN PROBLEM, ESPECIALLY ONE THAT COULD CAUSE SAFETY PROLEMS. THE GOODYEAR STORE CERTAINLY DID NOT KNOW ABOUT THE BALL JOINT ISSUE!*AK WE HOPE FOR A RECALL TO PREVENT ANYONE FROM GETTING HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071516April 26, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT HIGH SPEEDS VEHICLE SHOOK, CAUSING THE DRIVER TO SLOW DOWN. CONSUMER CONTACTED DEALERSHIP, AND MECHANIC DETERMINED THAT THE UPPER BALL JOINTS WORE OUT PREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071467April 23, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
ROTORS AND PADS WERE REPLACED EVERY 13.000 MILES. THE LAST TIME VEHICLE WAS REPAIRED THE ROTORS/PADS WERE REPLACED. CONSUMER STATED BRAKES WERE REPLACED FOUR TIMES. ALSO, UPPER BALL JOINTS WERE REPLACED AT 50.000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071425April 20, 2004
ELECTRICAL SYSTEM:STARTER ASSEMBLY, SUSPENSION
REPEATED STARTER REPLACEMENT. *PH THE STARTER WAS DEFECTIVE AND WAS REPLACED. THE BALL JOINTS ALSO HAD TO BE REPLACED. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066541April 20, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
1998 DODGE DURANGO SLT V-8, FRONT TIRE JUST ABOUT FELL OFF WHILE DRIVING, BALL JOINT PROBLEM OF COURSE. WE HAVE 5 CHILDREN AND I THANK GOD THEY WERE NOT IN THE CAR. I HAVE SEEN SO MANY OF THESE COMPLAINTS, WHAT IS THE PROBLEM , WHY IS THERE NO RECALL YET. DOES THERE HAVE TO BE DEATH INVOLVED BEFORE SOMETHING IS DONE. THESE U.S .CAR DEALERS WANT OUR BUSINESS BUT THEY WONT STAND BEHIND THEIR PRODUCT, ITS NO WONDER EVERYONE SEEMS TO BE BUYING IMPORTS. THERE REPAIR PARTS MAY COST ALITTLE MORE, BUT THESE CARS SEEM TO BE MORE RELIABLE. I HAVE OWNED AN IMPORT AND HAD GREAT LUCK WITH IT. IN FACT IT STILL RUNS AND ITS A 1992. OBVIOUSLY CHRYSLER NEEDS TO START DOING SOMETHING ABOUT THESE COMPLAINTS, PLEASE WE TRUSTED THIS COMPANY ENOUGH TO BUY THIS $$$$$$ TRUCK , AND WOULD BUY ANOTHER, BUT NOT IF YOU WONT STAND BEHIND THE PRODUCT. MAYBE WE SHOULD TRY A FORD, ALOT OF PEOPLE SEEM TO LIKE THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067549April 20, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I AM THE ORIGINAL OWNER OF A 1998 DODGE DURANGO WITH 69000 MILES. MY PASSENGER SIDE FRONT WHEEL IS MAKING A CLICKING SOUND ANYTIME THAT I TURN THE VEHICLE. I HAVE DISCUSSED THIS WITH A LOCAL MECHANIC. HE IN FORMED THAT HE HAS HAD THIS COMPLAINT BEFORE AND HAS DETERMINED IT TO BE THE UPPER BALL JOINTS. I HAVE CALLED PLAZA DODGE IN HOLIDAY FLORIDA IN WHICH THEY INFORMED ME THAT THERE IS NO RECALL ON THIS ISSUE. I WILL BE GETTING THIS LOOKED INTO FURTHER TO HAVE IT REPAIRED BY MY MECHANIC. I HAVE READ MANY REPORTS SINCE BEING INFORMED OF THIS PROBLEM AND I AM CONCERNED FOR ALL OWNERS OF THIS VEHICLE AND THE DAKOTA. THIS PROBLEM COULD BECOME LIFE THREATENING IF NOT CORRECTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063530April 20, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STRUCTURE:BODY:BUMPERS, STRUCTURE:BODY:DOOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ELECTRICAL SYSTEM:IGNITION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE VEHICLE BEING INSPECTED UPPER BALL JOINTS FELL OFF. NO INJURIES REPORTED. *AK BRAKES WERE PULSATING WHEN VEHICLE TRYING TO STOP. IT WAS FOUND THAT ROTORS WERE OUT OF ROUND. DEALER REPLACED ROTORS. VEHICLE DOESN'T START OCCASIONALLY AFTER BEING DRIVEN FOR A SHORT TIME. NO FAULTS ON TEST FOUND; THEREFORE, DEALER COULDN'T DUPLICATE PROBLEM. IN ADDITION, MOLDING ON WINDOWS, DOORS, AND BUMPER. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063201April 20, 2004
SUSPENSION
THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION AND THE MECHANIC PLACED THE VEHICLE ON A DIAGNOSTIC MACHINE FOR ANALYSIS. THE MECHANIC DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED REPLACING. *AK THE CONSUMER HAD TAKEN THE VEHICLE IN FOR REPAIRS IN LIGHT OF THE NATIONAL PUBLICITY CONCERNING THE DEFECTIVE BALL JOINTS. THERE WAS EXCESSIVE PLAY IN THE FRONT SHOCKS WHICH LEAKED OIL. THE CONTROL ARMS AND THE BALL JOINTS WERE REPLACED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061399April 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION
CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. VEHICLE HESITATED WHEN DRIVING. *AK THE FRONT DIFFERENTIAL PIN FAILED AND SEIZED TO THE PINION SHAFT THE UPPER AND LOWER BALL JOINTS WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061451April 20, 2004
SUSPENSION
WHILE DRIVING AT 55 MPH, THE CONSUMER HEARD A ROARING SOUND COMING FROM THE FRONT. ALSO, WHEN TURNING CORNERS, THERE WAS A CLICKING SOUND COMING FROM THE FRONT WHEEL HUB. THE DEALER EXAMINED THE VEHICLE, BUT WAS UNABLE TO RESOLVE THE PROBLEM. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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