Dodge Durango Complaints (2001)

665 consumer complaints on file.

#10115019March 11, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE LOWER BALL JOINTS WEAR OUT PREMATURELY. DEALER HAS ALREADY REPLACED THE UPPER BALL JOINTS UNDER THE RECALL THAT WAS ISSUED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111483March 8, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
A RECALL FOR THE UPPER BALL JOINTS WAS ISSUED, HOWEVER, DEALER STATED THAT THE PARTS WERE NOT AVAILABLE THIS HAD BEEN GOING ON FOR TWO MONTHS. *AK RECALL CAMPAIGN; THE CONSUMER STATED THAT SHE HAS HAD LIFETIME BRAKES INSTALLED ON HER VEHICLE TWICE. 4WD SHAFT WAS REPLACED TWICE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114920March 7, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, AIR BAGS
DODGE DURANGO 2001 UPPER BALL JOINTS AND AIR BAG DEFECT. VEHICLE INVOLVED IN AN ACCIDENT. *BF THE CONSUMER RECEIVED THE BALL JOINT RECALL NOTICE AFTER THE BALL JOINT FAILED RESULTING IN AN ACCIDENT. THE FRONT END OF THE CONSUMER'S VEHICLE CRASHING INTO A CONCRETE PROTECTION BARRIER. THE DRIVER'S AIR BAG DID NOT DEPLOY AND AS A RESULT HE HIT HIS HEAD AGAINST THE WINDSHIELD. THE CONSUMER CONTACTED THE DEALER ABOUT THE BALL JOINT RECALL BUT WAS TOLD THAT THE PART WAS NOT AVAILABLE. THE DAY OF THE CONSUMER'S APPOINT TO HAVE THE BALL JOINT REPLACED THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A LIGHT POLE. ONCE AGAIN THE AIR BAGS DID NOT DEPLOY WHICH CAUSED THE DRIVER TO HIT HER CHEST ON THE STEERING WHEEL AND HEAD AGAINST THE WINDSHIELD. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10113540March 7, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DURING A ROUTINE INSPECTION, THE DEALERSHIP INFORMED THE CONSUMER OF THE LOOSE UPPER/LOWER BALL JOINTS. THE DEALERSHIP DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113549March 7, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
AFTER TAKING THE VEHICLE INTO THE DEALER, THE CONSUMER WAS TOLD THE BALL JOINTS WERE NOT DEFECTIVE AND DID NOT NEED TO BE REPLACED. AFTER TAKING THE VEHICLE INTO ANOTHER DEALER, THEY FOUND THE DEFECT AND REPLACED THE BALL JOINTS. NHTSA BALL JOINT RECALL 04V596000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113418March 4, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE THE UPPER BALL JOINTS WERE BEING REPLACED UNDER A MANUFACTURER'S RECALL DEALER INFORMED THE CONSUMER THAT BOTH LOWER BALL JOINTS NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113328March 3, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
NO PARTS WERE AVAILABLE FOR RECALL CAMPAIGN 04V596000 CONCERNING UPPER BALL JOINTS. HANOVER, DODGE, 717-637-1101. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112386March 2, 2005
SUSPENSION:FRONT
WE RECEIVED A RECALL NOTICE CONCERNING THE FRONT END PROBLEMS ON THE DODGE DURANGO BUT IT DOES NOT INCLUDE THE 2 WHEEL DRIVE AFTER 100,000 MILES. WE ARE 11,000 OUTSIDE THIS NOTICE BUT HAVE NOT BEEN ABLE TO DRIVE OUR VEHICLE DUE TO THIS PROBLEM. THERE ARE NO RESTRICTIONS ON THE 4X4. THIS SEEMS PRETTY BIASED ON THE PART OF THE DODGE CORPORATION. WHY THE DESCREPENCYI????????? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109505March 2, 2005
SUSPENSION:FRONT:HUB
ONCE THE BALL JOINTS BECOME DEFECTIVE THE HUB ASSEMBLY BECOMES DEFECTIVE. CONSUMER HAD TO REPLACE THE HUB ASSEMBLY. *AK RECALL CAMPAIGN . NHTSA CAMPAIGN ID NUMBER : 04V596000 FRONT:CONTROL ARM:UPPER BALL JOINT. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109507March 2, 2005
SUSPENSION:FRONT:HUB, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE HUBS ALSO BECAME DEFECTIVE ONCE THE BALL JOINTS WERE DEFECTIVE. THIS SHOULD BE BROUGHT TO THE MANUFACTURER'S ATTENTION.*AK RECALL CAMPAIGN . NHTSA CAMPAIGN ID NUMBER : 04V596000 FRONT:CONTROL ARM:UPPER BALL JOINT. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111926February 22, 2005
WHEELS:HUB
THE PLASTIC WHEEL CAP THAT COVERS THE HUB KEEPS SEPARATING FROM THE WHEEL. I'VE HAD THREE REPLACED UNDER WARRANTY, THE TIRES HADN'T EVEN BEEN REMOVED FROM THE VEHICLE. THEY ARE EXPENSIVE TO REPLACE. POOR WHEEL DESIGN PREVENTS THE CAPS TO SNAP BACK INTO PLACE WHEN THEY ARE REMOVED, IE...TO BALANCE TIRES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107168February 18, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
NHTSA CAMPAIGN 04V596000/BALL JOINT WEAR. OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER ON JANUARY 5, 2005 ON THE UPPER BALL JOINT RECALL. OWNER HAS CONTACTED THE DEALER AND THE MANUFACTURER ASKING WHY WAS IT TAKING SO LONG TO GET THE PARTS FOR THE RECALL. OWNER WAS PUT ON A WAITING LIST FOR THREE WEEKS. AK THE DEALER TOLD THE CONSUMER THAT THEY CAN NOT MEET THE DEMANDS OF ALL THE RECALLS. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111642February 16, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
NHTSA RECALL CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT WHEN TAKEN TO DEALER FOR INSPECTION IT WAS FOUND THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED, OTHERWISE THE WHEELS COULD FALL OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106857February 16, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
NHTSA RECALL 04V596000; CONCERNING UPPER BALL JOINT WEAR. THE DEALER REFUSED TO HONOR THE RECALL WITHOUT AN EXPLANATION. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111281February 10, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE FRONT END WOBBLED/SHIMMIED WHILE DRIVING. THE MECHANIC INDICATED THAT THE FRONT WHEELS WERE COMPLETELY LOOSE BECAUSE THE UPPER BALL JOINTS WERE WORN OUT. A RECALL WAS ISSUED ON THIS MAKE/MODEL AND YEAR, HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111297February 10, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER RECEIVED RECALL 04V596000 CONCERNING BALL JOINT WEAR. HOWEVER, CONSUMER HAS BEEN WAITING FOR SOMETIME, ALMOST ONE MONTH, AND WAS BEING TOLD THERE WERE NO PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110309February 10, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:UNIT, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
NOT SURE EXACTLY WHEN THE LAST FAILURE WAS BECAUSE I DON'T TRAVEL "ALL" THE TIME... BUT WHEN I DO... SOMETIMES THE EMERGENCY FLASHERS COME ON BY THEMSELVES AND CANNOT BE TURNED OFF. THIS IS NOT GOOD WHILE TRAVELING DOWN THE INTERSTATE HIGHWAYS. THE FLASHER SWITCH DOES NOT WORK ANY LONGER AND THE FLASHERS CANNOT BE TURNED OFF. I HEAR CLICKING NOISES UNDER THE DASH AND HAVE EVEN TRIED PULLLING FUSES... YOU CANNOT TURN THE EMERGENCY FLASHERS OFF. MY DESTINATION IS ABOUT 250 MILES AWAY AND WHEN THIS DOES HAPPENS, THEY MAY CONTINUE TO FLASH ALL NIGHT LONG RESULTING IN THE BATTERY BEING DEAD THE NEXT DAY. I HAVE A FEELING THIS HAPPENS EVEN WHEN I DON'T TRAVEL BECAUSE SOMETIMES WHEN I WANT TO GO SOMEWHERE THE BATTERY IS DEAD AND THE TRUCK HAS BEEN SITTING IN MY GARAGE ALL NIGHT.THIS IS OBVIOUSLY AN ELECTRICAL PROBLEM THAT COULD EVENTUALLY RESULT IN A FIRE OR DEATH...*AK THE DEALER "MAXWELL DODGE" IN AUSTIN TEXAS IS "SPECIAL" AND DOES NOT HAVE TO ADHERE TO ANY "LAWS". THEY DO NOT WANT TO FIX THE UPPER BALL JOINTS ON MY 2001 DURANGO EITHER UNLESS I CAN LEAVE IT THERE "UNTIL THEY GET AROUND TO IT". THEY WON'T MAKE AN "APPOINTMENT" FOR THE 2 HOUR REPAIR NEEDED AND INSIST THAT I BRING IT THERE AND LEAVE IT UNTIL THEY READY TO GIVE IT BACK. WHAT A SCAM! I HOPE THAT YOU WILL REVIEW THIS MATTER AND CORRECT THESE ISSUES WITH THE UNETHICAL DEALERS THAT MANUFACTURERS CONTINUE TO ALLOW DISTRIBUTION AND SUPPORT OF THIER PRODUCTS.. THANKS, [XXX] 2001 DODGE DURANGO R/T 4X4 5.9 LITER VIN: [XXX]. *AK UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111209February 9, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER RECEIVED A RECALL NOTICE FOR THE BALL JOINTS ON THE DODGE DURANGO. HOWEVER, CONSUMER HAS CONTACTED THE DEALER A TOTAL OF THREE TIMES, AND THEY HAVE YET TO REPAIR THE VEHICLE DUE TO LACK OF PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106602February 7, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
NHTSA CAMPAIGN 04V596000; DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT WHEN TAKEN TO THE DEALER FOR REPAIRS RESULTS SHOWED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED AS WELL. DEALER WILL REPAIR AT CONSUMER'S EXPENSE.*AK THE CONSUMER HAS ATTEMPTED TO CONTACT THE MANUFACTURER FOR FOUR DAYS BUT ONLY GETS AN ANSWERING MACHINE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108315January 31, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DURING A RECENT STATE INSPECTION ON MY 2001 DODGE DURANGO IT WAS FOUND THAT ONE OF MY UPPER AND BOTH LOWER BALL JOINTS WERE WORN EXTENSIVELY AND THAT THE VEHICLE FAILED INSPECTION.*AK I WAS SCHEDULED FOR A RECALL REPLACEMENT FOR THE UPPERS AS PER THE RECAL, HOWEVER AFTER CONTACTING DODGE, I WAS TOLD THAT THE LOWER BALL JOINT DAMAGE ARE UNRELATED TO THE RECALL. I FEEL THAT THE FAILURE AND DEFECT IN THE UPPER BALL JOINTS ARE THE PROXIMATE CAUSE OF THE LOWER BALL JOINT FAILURE, AND THAT THE RECALL SHOULD BE MODIFIED TO INCLUDE BOTH THE UPPER AND LOWER BALL JOINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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