Dodge Dart Complaints (2012)

1,081 consumer complaints on file.

#10595411June 1, 2014
WHEELS, TIRES
HIT A POT HOLE AT 65 MILES PER HOUR ON A BRIDGE AND TIRE BLEW OUT. SAME THING HAPPENED 3 MONTHS AGO EXCEPT IT BLEW OUT THE TIRE AND TORE THE RIM WHEN A POT HOLE WAS HIT. WHEN I FINISHED CHANGING THE TIRE I LOOKED UP , AND ANOTHER DODGE DART WAS BEHIND ME WITH THE SAME FRONT DRIVERS SIDE TIRE BLOWN OUT , EXCEPT HER RIM WAS TORN . DODGE TOLD ME THE TIRES HAVE NO WARRANTY . THERE KUMHO TIRES .ARE PIECES OF CRAP .. APPARENTLY .. I WAS TOLD BY MY TIRE GUY THAT THEY ARE CHEAP AND HAVE WEAK SIDEWALLS ..THERE ARE MANY INCIDENTS OF PROBLEMS WITH THESE TIRES. I WILL CALL COVERT DODGE IN AUSTIN TOMORROW TO COMPLAIN. ILL GET 4 NEW MICHELIN TIRES PUT ON TOMORROW. THE CAR HAS 4000 MILES ON IT. MY FIRST AND LAST DODGE. THEY DON'T CARE ABOUT THE SAFETY OF THERE CUSTOMERS APPARENTLY !!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594709May 29, 2014
SERVICE BRAKES
WHILE DEPRESSING THE BRAKES, THEY TRAVEL TO THE FLOOR WITHOUT BRAKES ACTIVATING OR THE ABS SYSTEM. IT TAKES PUMPING THE BRAKES A SECOND TIME BEFORE THE BRAKES FINALLY ACTIVATE TO SLOW THE VEHICLE. I HAVE HAD MY CAR INTO THE DODGE DEALERSHIP BECAUSE OF THE ISSUE WITHIN THE LAST 2 MONTH AND THEY COULD NOT FIND ANY PROBLEMS. WITHIN THE LAST MONTH THE PROBLEM IS PROGRESSIVELY GETTING WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594967May 29, 2014
POWER TRAIN
ON THE MORNING OF MAY 17TH, 2014, THE CHECK ENGINE LIGHT APPEARED AFTER RESTARTING THE VEHICLE WHILE IN LINE AT THE DEALER SERVICE DEPARTMENT. ERROR MESSAGES APPEARED ON DRIVER INFORMATION CENTER ("PARK ASSIST OFF, SIDE BLIND ZONE ALERT OFF, AUTOMATIC HIGH-BEAMS OFF"), GEAR SELECTION WAS UNAVAILABLE AND VEHICLE WOULD NOT START. THE VEHICLE WAS STARTED AFTER FIVE MINUTES OF REST WITH THE "VEHICLE IS NOT IN PARK" ERROR MESSAGE DISPLAYED. THE SERVICE ADVISER FOUND CODES FOR TRANSMISSION AND BODY CONTROL MODULES WITH MULTIPLE COMMUNICATION ERRORS. THE TRANSMISSION CONTROL MODULE WAS REPLACED ON MAY 18TH. ON THE MORNING OF MAY 27TH, THE VEHICLE WAS BROUGHT BACK FOR COSMETIC WARRANTY REPAIRS. THE VEHICLE EXHIBITED THE SAME TRANSMISSION PROBLEMS AFTER THE ENGINE WAS RESTARTED AT THE DEALER SERVICE DEPARTMENT. THE TRANSMISSION CONTROL MODULE WAS REPLACED AGAIN ON MAY 29, 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594263May 27, 2014
UNKNOWN OR OTHER
ON 5/16 2014 WHILE AT THE BANK MY SON-IN-LAW NOTICED A BULGE IN THE LEFT FRONT TIRE. IT IS AN OBVIOUS SEPARATION OF MATERIALS 2 CALLS TO KUMHO 800445 8646 EXT [XXX] HAS NOT GENERATED A RETURN CALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594301May 27, 2014
ENGINE, POWER TRAIN
AS WE WERE CROSSING A LARGE BRIDGE IN NEW YORK CITY, THE ENGINE LIGHT CAME ON. WITHIN A MINUTE AFTER THE LIGHT CAME ON, THE ENGINE LIGHT STARTED BLINKING, AND THE CAR BEGAN TO RUN VERY ROUGHLY. SMOKE BEGAN TO COME FROM THE VENTS, THE CAR BEGAN TO SHAKE AND OVERHEAT. AFTER ANOTHER MINUTE, THE CAR LOST ALL POWER AND BECAME MORE DIFFICULT TO CONTROL. WE STOPPED AT THE CLOSEST AREA TO PULL OFF. CHRYSLER ROADSIDE ASSISTANCE HAD US WAIT FOR TWO HOURS BEFORE NOTIFYING US THAT OUR CAR WAS LOCATED 100FT SHY OF BEING ABLE TO BE TOWED. WE MANAGED TO FUDGE THE CAR ANOTHER 100FT, AND REACHED A SIDE STREET WHERE WE NEEDED TO WAIT ANOTHER TWO HOURS TO BE TOWED. THIS WAS MAY 11TH. THE VERDICT FROM THE LOCAL DEALER IS THAT THE ENTIRE BOTTOM END FELL OFF AFTER JUST OVER ONE YEAR OF TYPICAL USE (LESS THAN 17000 MILES), AND THE ENGINE MUST BE REBUILT (CRANKSHAFT, ENGINE BLOCK, EVERYTHING). WE STILL HAVE NOT RECEIVED AN ESTIMATED TIME OF COMPLETION, AND ONLY ESTIMATES OF WHEN THE ENGINE WILL BE IN (OVER A MONTH LATER) DETACHMENT OR PARTIAL DETACHMENT OF THESE COMPONENTS IS EXTRAORDINARILY DANGEROUS, PARTICULARLY AT THE SPEED THAT WE WERE MOVING, AND WE WERE VERY FORTUNATE NOT TO BE INJURED, OR BE IN AN ACCIDENT. WE WERE EVEN LUCKY TO GET OFF OF THE BRIDGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594029May 26, 2014
STRUCTURE:BODY
VEHICLE HAD SLIGHT DAMAGE FROM CONCRETE WHEEL STOP IN PARKING LOT. THIS REVEALED PRIOR DAMAGE .CAR WAS SOLD AS NEW. 4 WEEKS PRIOR. DURING INSPECTION FENDER TO BUMPER BOLTS FOUND MISSING. OTHER SCREWS NOT TIGHTENED AND MISINSTALLED. I REFUSED TO DRIVE IN THIS CONDITION. VEHICLE BACK AT DEALER FOR MONTHS NO REPAIR REPLACEMENT OF SCREWS EVER OFFERED. TOLD BY DEALERSHIP OWNER IT'S OK DRIVE IT THEY DON'T NEED ALL THOSE SCREWS TO HOLD IT TOGETHER. CHRYSLER NOTIFIED MANY TIMES DOES NOTHING BUT. SAY SORRY FOR YOUR TROUBLE. THEY HAVE THE MONEY AND THE CAR. I HAVE NOTHING. THIS CAR IS A BAD ACCIDENT WAITING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593596May 23, 2014
STEERING, SUSPENSION
TL* THE CONTACT OWNS 2013 DODGE DART. THE CONTACT STATED WHILE MAKING A RIGHT TURN OVER A BUMP THERE WAS A LOUD THUD SOUND AND THE VEHICLE WOULD JERK AND VEER TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE SPRING KIT, ADAPTER, STRUT MOUNT, INSULATOR AND THE STRUT. THE STEERING WHEEL CONTINUED TO PULSATE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592886May 20, 2014
WHEELS, TIRES
THE FIRST INCIDENT OCCURRED AFTER A COMMUTE HOME FROM WORK. MY WIFE NOTICED A BULGE IN THE KUHMO TIRE ON HER DRIVER'S SIDE REAR. THE DEALERSHIP REPLACED THE TIRE AT NO COST. THIS HAPPENED AT ROUGHLY 2000 MILES. THE SECOND INCIDENT OCCURRED ON THE COMMUTE HOME FROM WORK AS WELL. THIS TIME THE PASSENGER SIDE FRONT TIRE EXPLODED AT 55 MPH SENDING MY WIFE INTO A PANIC STATE AS SHE ATTEMPTED TO SLOW THE VEHICLE SAFELY. THIS OCCURRED AT ROUGHLY 4400 MILES. THE DEALERSHIP HAD TO REPLACE THE RIM AND TIRE AS THE EXPLOSION RUINED BOTH. THE THIRD INCIDENT OCCURRED TODAY AS SHE GOT OUT OF HER CAR AT WORK SHE NOTICED THE MOST RECENTLY REPLACED TIRE HAD A HUGE BULGE IN THE SIDE WALL AGAIN. SO I TOOK THE CAR TO THE DEALERSHIP WHO INFORMED ME THERE WAS NOTHING MORE THEY COULD DO. KUHMO AND CHRYSLER HAVE REFUSED TO SOLVE THIS ISSUE AND WE WERE FORCED TO SPEND $700.00 ON NEW TIRES SO WE COULD MAKE A FAMILY TRIP THIS MEMORIAL DAY. WE PLAN TO SEEK LEGAL ADVICE ON THIS ISSUE AND FEEL THAT NEITHER CHRYSLER OR KUHMO TAKE SAFETY SERIOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592211May 18, 2014
ELECTRICAL SYSTEM
DURING RAINING OR HIGH HUMIDITY CONDITIONS MY LEFT TURN SIGNAL ALERTS ME THAT IT DOESN'T WORK. ALSO I HAVE HAD THE CRUISE CONTROL SWITCH FIXED MULTIPLE TIMES AND IT STILL INTERMITTENTLY DOES NOT TURN ON. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592214May 18, 2014
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
WENT TO START MY CAR AND THE CLUTCH PEDAL WENT STRAIGHT TO THE FLOOR ALMOST LIKE IT HAD NO FLUID IN THE MASTER CYLINDER AFTER I STARTED THE CAR I HAD TO SIT THERE AND PUMP IT TO FIND FEELING BEFORE I FELT COMFORTABLE DRIVING IT. THIS WAS STRANGE AS I PARK INSIDE A CLIMATE CONTROLLED GARAGE AND THERE IS NOT ANY FLUID LEAKING ON THE GROUND. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587942May 12, 2014
POWER TRAIN
WENT TO START MY CAR IN THE MORNING PUSHED THE CLUTCH TO THE FLOOR AND IT DID NOT RETURN, JUST STAYED DEPRESSED AGAINST THE FLOORBOARD. TOOK IT TO THE DEALERSHIP AND THEY SAID EVERYTHING IS FUNCTIONING AS DESIGNED. WELL ITS NOT! I CALLED CHRYSLER CUSTOMER SERVICE AND THEY TOLD ME THE CLUTCH IS ONLY UNDER WARRANTY FOR 12000 MILES. MY PREVIOUS 3 CARS HAVE BEEN MANUAL TRANSMISSIONS AND ALL WENT WELL OVER 100000K WITHOUT ANY CLUTCH ISSUES. MY CAR NOW DOES THIS REGULARLY AT LEAST ONCE EVERY OTHER DAY. I AM EXTREMELY DISAPPOINTED IN DODGE AND THOUGHT THEY WERE "FOCUSING ON QUALITY". THE LACK OF CONCERN BY DODGE REGARDING THIS SAFETY ISSUE IS DOWNRIGHT DISGUSTING. AFTER SPEAKING WITH THE CUSTOMER SERVICE REP SHE STATED SHE WOULD CONTACT THE DEALERSHIP AND CALL ME TOMORROW. NO CALL, NO E-MAIL. THEN THEY HAVE THE NERVE TO SEND ME A SURVEY ON HOW WAS MY ISSUE RESOLVED. IT WASN'T THAT'S WHY YOU GOT ALL 1'S. WHY DON'T YOU ACTUALLY STAND BY YOUR PRODUCT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587395May 9, 2014
TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2013 DODGE DART EQUIPPED WITH KUHMO SOLUS KH25 TIRES, SIZE 225/45/R17. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE EXHIBITED BUBBLES ON THE SIDE WALL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE FRONT PASSENGER SIDE TIRE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE TIRE WAS REPLACED. THE APPROXIMATE FAILURE AND MILEAGE OF THE TIRE AND VEHICLE WAS 17,000. KMJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587346May 8, 2014
AIR BAGS
THE SERVICE AIRBAG LIGHT IN MY VEHICLE GOES ON AND OFF SEVERAL TIMES THROUGHOUT EACH MONTH. I HAVE BROUGHT IT INTO THE DEALER & THEY TRIED TELLING ME IT WAS BECAUSE I PROBABLY HAVE MY PURSE ON THE PASSENGER SEAT. I DO NOT KEEP MY PURSE ON THE PASSENGER SEAT. SERVICE AIRBAG LIGHT COMES ON NO MATTER IF THERE IS A PASSENGER OR NOT. DEALER COULD NOT FIND A FIX FOR PROBLEM. WHO KNOWS IF MY AIRBAGS WILL EVEN WORK IF I HAPPEN TO GET INTO A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587055May 7, 2014
POWER TRAIN
I WENT OUT IN THE MORNING TO START THE CAR AND IT WOULD NOT GO INTO REVERSE. THE GEAR STICK FELT STUCK AND I HAD TO HAVE MY HUSBAND COME OUT AND PUT THE CAR INTO NEUTRAL AND ROLL THE CAR BACK SO WE COULD START IT IN FIRST. THIS HAPPENED AGAIN ONE MONTH LATER, ONLY THE CAR WOULD NOT EVEN GO INTO FIRST GEAR. WE HAD IT TOWED TO DEALER AND WERE TOLD WE HAD TO PAY FOR A NEW CLUTCH-IT WAS BURNED OUT. BURNED OUT AT 18,000 MILES. WE PAID FOR A NEW CLUTCH, AND NOW 4MTHS LATER, THE CAR IS DOING THE SAME THING. PROBLEM GOING INTO REVERSE. DEALER CAN FIND NOTHING WRONG WITH IT-I AM SCARED THE CLUTCH WILL BURN OUT AGAIN-NEVER KNOW WHEN THIS CAR WILL LEAVE ME STRANDED. WORST EXPERIENCE EVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584376April 23, 2014
POWER TRAIN
I WAS AT WORK(4-14-2013) GETTING READY TO GO HOME AND STARTED THE CAR PUT IT IN GEAR CAR STARTED TO JERK ENGINE LIGHT CAME ON. I WENT TO DEALERSHIP IT WAS CLOSED. I CALLED MADE AN APPOINTMENT FOR TUESDAY 22 APRIL , 4-15-2013 ) LIGHT WENT OFF. APRIL 18 2013 LIGHT CAME BACK ON TOOK IT TO DEALERSHIP THEY KEPT IT OVER NIGHT. THEY SAID THERE WERE SOME COMPUTER UP DATES. I PICKED MY CAR UP 4-19-2013. ON 4-22-2013 LIGHT CAME BACK ON DROVE BACK TO DEALER SHIP, I ASK TO SEE THE UPDATES. SERVICE DEPARTMENT SAID CHRYSLER DOESN'T ALLOW THEM TO GIVE US THE CODES FOR THE UPDATES , THEY DID. I HAVE OWNED MY CAR SEVEN WEEKS. PAID 17000.00 + FOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583883April 21, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DID NOT COME TO A COMPLETE STOP WHEN THE BRAKES WERE DEPRESSED. THE CONTACT HAD TO SHIFT INTO A LOWER GEAR, APPLIED THE BRAKES AND THEN THE EMERGENCY BRAKE. THE CONTACT CONSTANTLY HEARD A SCREECHING NOISE UPON APPLYING THE ACCELERATOR PEDAL TO INCREASE THE RPMS ON A FREQUENT BASIS WHILE DRIVING THE VEHICLE AT ANY SPEED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584053April 21, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING MY 2013 DODGE DART ON INTERSTATE WHEN I HEARD A LOUD SOUND AND THOUGHT MY VEHICLE HAD BEEN SHOT BY A GUN. I PULLED OVER TO THE SHOULDER AND REALIZED THE SOUND I HAD HEARD WAS MY SUNROOF EXPLODING. I CALLED CHRYSLER AND THEY WILL NOT ACCEPT RESPONSIBILITY FOR THE DEFECTIVE GLASS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583300April 17, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 3,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579260April 11, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT WHILE STATIONARY, SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE AND "TRANSMISSION GETTING HOT" DISPLAYED ON THE INSTRUMENTAL PANEL. THE VEHICLE THEN STALLED. THE FUMES FROM THE SMOKE ALSO CAUSED THE CONTACT TO HAVE HEADACHES. THE CONTACT TOOK HIS VEHICLE TO THE DEALER WHO, ALONG WITH THE MANUFACTURER, STATED THAT THIS WAS A NORMAL OCCURRENCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS 1500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577520April 4, 2014
TIRES, ELECTRICAL SYSTEM
THE CAR STARTED VIBRATING AND SHAKING UNCONTROLLABLY AND THEN BEGAN TO SMOKE. I HAD TO STOP IT IN THE MIDDLE OF THE ROAD AND GET IT TOWED. SINCE WE'VE PURCHASED THE CAR ABOUT 8 MONTHS AGO, WE'VE BEEN IN THE DEALERSHIP MONTHLY FOR ONE ISSUE OR ANOTHER (ELECTRICAL, PIECES FALLING APART, TIRE ISSUES, SPLASH GUARD ISSUES, ETC). IT IS A HORRIBLE CAR. NO ONE CARES WHEN YOU CONTACT CUSTOMER SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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