Chrysler Concorde Complaints (1994)

348 consumer complaints on file.

#863774June 19, 2000
SUSPENSION:FRONT, STRUCTURE:FRAME AND MEMBERS
AFTER TAKING CAR INTO DEALER FOR RECALL REPAIRS ON A RUSTED FRAME, AND IMMEDIATELY AFTER GETTING CAR BACK FROM DEALER, HEARD A CLUNKING NOISE. CONSUMER FELT IT MAY BE COMING FROM SUSPENSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9000999June 14, 2000
ENGINE AND ENGINE COOLING
CRUISE LIGHT WILL COME ON FOR A COUPLE OF SECONDS AND THE CAR WILL SEEM TO LURCH OR KICK AND THEN ENGINE WILL STALL, LOOSING STEERING AND BRAKING ABILITY, POSSIBLE COMPUTER OR TORQUE CONVERTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723421May 31, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THE ORIGINAL TRANSMISSION HAS BEEN REPLACED 2 TIMES. WE NOW NEED TO REPLACE IT A THIRD TIME. INCLUDING THE ORIGINAL TRANSMISSION THIS MEANS AN APPROXIMATELY 7 YEAR OLD CAR HAS GONE THROUGH 4 TRANSMISSIONS OR APPROXIMATELY 1 EVERY 18 MONTHS. THIS IS DEFINATELY A DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862314May 22, 2000
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS LENS COVER DISCOLORATION/DETERIORATION CAUSING POOR VISIBILITY AT NIGHT. DEALER NOTIFIED, AND INFORMED CONSUMER THAT REPAIRS WOULD ONLY BE DONE AT CONSUMER'S EXPENSE. *AK THE CONSUMER REPLACED THE SECOND SET OF HEAD LIGHTS FOR THE SAME PROBLEM. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722917May 19, 2000
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
THE TRUNK LID ON THIS VEHICLE WILL SUDDEN DROP ON YOUR HEAD. IT HAS HIT ME SEVERAL TIMES. NO WARNING. IT CAN BE IN THE UP POSITION WHILE I AM UNLOADING MY GROCERIES AND THEN SUDDENLY "BANG!" I GET SOCKED BY THIS TRUNK LID. THE HOOD WILL NOT STAY UP EITHER BUT IT DOESNT SUDDENLY DROP JUST GOES DOWN AND WONT STAY UP. I WARN THE SERVICE TECHNICIANS WHEN THEY CHECK MY OIL TO BE CAREFUL OR THEY COULD GET INJURED. THERE IS NO WAY TO ADJUST THE TRUNK OR THE HOOD. THE DEALER SAYS ITS ABOUT $300.00 TO FIX BOTH. I HAVE NEVER HAD A CAR WHICH THE TRUNK FELL ON ME OR THE HOOD WILL NOT STAY UP. CAN YOU HELP ME WITH THIS PROBLEM I AM AFRAID I WILL BE KNOCKED OUT LATE AT NITE WHILE LOADING AT THE SUPERMARKET AND ITS A SCARY THOUGHT FOR OLDER WOMEN ALONE AT NITE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552232May 12, 2000
SEATS
THE BACK SEAT BRACKETS ON THE DRIVERS SEAT ARE BROKEN. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861600May 8, 2000
POWER TRAIN:AXLE ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE
RIGHT FRONT AXLE BECAME DISLODGED WHILE DRIVING. FRONT RIGHT AXLE WENT INTO TRANSMISSION & SPLIT THE SPLINES. THIS CAUSED VEHICLE TO BE INOPERATIVE. VEHICLE AT MECHANIC. THE INDICATION WAS MOTOR MOUNTS WERE MARGINAL & WERE SAGGING. WERE NOT BROKEN. *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861530May 5, 2000
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
CONSUMER WENT TO OPEN VEHICLE TO REMOVE AN OIL CAP, AND THE HOOD CAME DOWN ON HIM, HITTING HIM IN THE BACK OF HEAD AND BACK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552042May 2, 2000
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
LOWER CONTROL ARM REINFORCEMENT BRACKETS FAILED PRIOR TO RECALL BUT DEALER COULD NOT FIX IT DUE TO LACK OF EQUIPMENT (99V-215). YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860756April 21, 2000
STEERING:RACK AND PINION, STEERING:LINKAGES:TIE ROD ASSEMBLY
EA99031/STEERING SYSTEM RACK AND PINION FAILURE. ALSO, VEHICLE EXPERIENCED PROBLEM WITH OUTER TIE ROD;. DEALER HAS REPLACED THREE OF THEM WITHIN THREE YEARS, ALL AT CONSUMER'S COST. PARTS ARE AVAILABLE FOR INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860505April 18, 2000
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
CONSUMER TOOK CAR TO DEALER FOR RECALL REPAIRS. DEALER REFUSED TO FIX IT BECAUSE COULD NOT GET TIRES OFF. CONSUMER FELT IT WAS GETTING WORSE BECAUSE SOMETHING WAS RATTLING IN FRONT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860338April 14, 2000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
RECALL 98V184000/ FUEL INJCTION SYSTEM. REPAIRS WERE DONE IN MARCH 9, 2000, AND ON MARCH 22, 2000, VEHICLE CAUGHT ON FIRE IN ENGINE HOUSING. CONSUMER BELIEVED RECALL WAS THE ISSUE. VEHICLE WAS TOTALED. CHRYSLER DENIES RESPONSIBILITY. *AK *ML
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#859865April 7, 2000
PARKING BRAKE:CONVENTIONAL, STEERING
PARKING BRAKE HAS FAILED DUE TO DEFECTIVE DESIGN. MANUFACTURER HAS REDESIGNED PARKING BRAKE. STEERING AND TIE ROD ARE RELATED CONCERNS. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859720April 5, 2000
STRUCTURE
CONSUMER HAS BEEN WAITING FOR 8 WEEKS TO GET RECALL 99V215000/ ENGINE CRADLE REPAIRS DONE. DEALER CLAIMED THERE WERE NO PARTS OR TOOLS AVAILABLE TO FIX RECALL DUE TO BRACKETS AND TOOLS BREAKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859753April 5, 2000
STRUCTURE
CONSUMER HAS BEEN WAITING SINCE FEBRUARY 18, 2000 TO GET RECALL # 99V125000/ ENGINE CRADLE FIXED. BUT DEALER DOES NOT HAVE PARTS, AND CANNOT DETERMINE WHEN PARTS WILL COME IN. CONSUMER STATES THAT HE IS DRIVING AN UNSAFE VEHICLE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720920April 3, 2000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
HARTMAN MOTORS HAS ALWAYS BEEN RELUCTANT TO DO RECALL REPAIRS. ON RECALL NUMBER 98V184000, I HAD TO TAKE THE CAR BACK AFTER HAVING THE REPAIRS DONE, BECAUSE OF FUEL FUMES INSIDE THE CAR. HARTMAN MOTORS TRIED TO CHARGE ME FOR FIXING THE LEAKS IN THE FUEL INJECTORS UNTILL I SHOWED THEM THE RECALL PRINTOUT FROM MHTSA WHERE IT STATED THAT THEY HAD TO REPLACE THE 'O' RINGS ALSO. I OFFERED TO CALL NHTSA TO REQUEST CLAIRIFITION ON THIS MATTER. HARTMAN SERVICE TOLD ME THAT IT WASN'T NECESSARY TO CALL AS THEY WOULD REPAIR THE INJECTORS AT NO COST TO ME. WITH THIS LATEST RECALL (# 99V184000), I HAVE MADE TWO APPOINTMENTS TO HAVE THE REPAIRS DONE AND BOTH TIMES HARTMAN HAS CANCELED AFTER I SHOWED UP AT THE APPOINTED TIME. THE FIRST TIME THEY SAID THAT THEY RAN OUT OF THE PARTS NEEDED...THE SECOND TIME THEY SAID THAT THEY HAD THE PART, BUT THE TOOL NEEDED TO INSTALL IT WAS BROKEN. I RECEIVED NO PHONE CALLS PRIOR TO THE APPOINTMENT TIME. I WOULD APPRECIATE SOME HELP IN GETTING HARTMEN MOTORS TO DO THE RIGHT THING FOR ITS SERVICE CUSTOMERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859551March 31, 2000
STEERING:RACK AND PINION
RACK AND PINION STEERING BROKE. WHEN TURNING LEFT OR RIGHT THERE WAS A KNOCKING AND CLUNKING NOISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859385March 29, 2000
STRUCTURE, STEERING:LINKAGES:TIE ROD ASSEMBLY
RECALL 99V215OOO/ ENGINE CRADLE. PARTS NEEDED FOR REPAIRS WERE NOT AVAILABLE. CONSUMER HAS CONTACTED DEALERSHIP EVERY WEEK SINCE THE FIRST CONTACT, TOOK 1 MONTH TO REPAIR. OWNER CURRENTLY HAS A PROBLEM WITH THE FRONT OUTER TIE ROD, WHICH NEEDS TO BE REPLACED FOR THE 3RD TIME. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551456March 20, 2000
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
RECALL REPAIR OF THE LOWER CONTROL ARM BRACKET (99C-215) COULD NOT BE REPAIRED BECAUSE THE DEALERS TOOL TO FIX THIS WAS BROKEN. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858797March 20, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING NOTICED ABS INDICATOR LIGHT CAME ON/OFF. ALSO, BRAKE PEDAL WAS TOO SOFT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FUTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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