Chrysler Concorde Complaints (1996)

161 consumer complaints on file.

#747015June 19, 2001
STEERING:RACK AND PINION
BUSHINGS ON RACK AND PINION NOT PRESENT (TWO EACH). REPAIRED 3 TIMES. DEALER SAID IT WAS NORMAL. COST TO REPLACE $6 BUSHINGS THIS TIME - $1200+, BECAUSE CHRYSLER NO LONGER SELLS JUST THE BUSHINGS - MUST BUY THE WHOLE RACK AND PINION. LOTS OF PLAY IN THE WHEEL AND HAS RUINED THE TIE RODS AND INNER BUSHINGS THREE TIMES. NO RECALLS? EVERY DEALER HAS THE RACK AND PINION GEAR ASSEMBLY IN STOCK ( 3 TO 6 UNITS)!!! SOMETHING IS WRONG. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888119May 14, 2001
STEERING:RACK AND PINION, STEERING:HYDRAULIC POWER ASSIST:PUMP, STEERING:LINKAGES:TIE ROD ASSEMBLY, STEERING:LINKAGES
RACK AND PINION BUSHINGS ARE WORN OUT AND TIE RODS ARE GONE . DEALER HAS INSPECTED, AND WILL REPAIR VEHICLE AT OWNER'S EXPENSE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560700April 9, 2001
STEERING:LINKAGES:TIE ROD ASSEMBLY
THE COMPLETE STEERING MECHANISM AND ROD HAD TO BE REPLACED, THE ROD NEEDED REPLACEMENT A SECOND TIME. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742986March 24, 2001
STEERING:RACK AND PINION
THESE ONGOING PROBLEMS THAT NEVER SEEM TO BE CORRECTED. NO SAFETY DEFECT MENTIONED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742658March 19, 2001
STEERING:RACK AND PINION, STEERING:LINKAGES:TIE ROD ASSEMBLY
WE PURCHASED THIS CAR NEW. IT HAS ALWAYS HAD ALIGNMENT PROBLEMS WHICH WERE REPORTED TO THE DEALERSHIP. WE FINALLY DECIDED TO LIVE WITH THE PROBLEM BECAUSE WE GOT TIRED OF NO SERVICE. IN OCT OF 2000 WE HAD BOTH INNER TIE ROD ENDS AND THE LEFT OUTER TIE ROD END REPLACED. THE RACK ASSEMBLY WAS NEVER ADDRESSED IN THIS REPAIR. AS STATED EARLIER WE HAVE COMPLAINED ABOUT THE STEERING. I HAVE SEEN MANY COMPLAINTS ON YOUR WEB SITE FOR THE SAME PROBLEMS. WILL PEOPLE HAVE TO BE INJURED BEFORE CHRYSLER ACCEPTS RESPONSIBILITY FOR THEIR POOR DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559953February 28, 2001
STEERING:RACK AND PINION:RACK, STEERING:LINKAGES:ROD:RELAY:CONNECTING
THE POWER STEERING RACK FAILED AND THE STEERING ROD BROKE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741160February 19, 2001
UNKNOWN OR OTHER
TRANSMISSION HAS LEFT US STRANDED ON THREE OCCASIONS...TWICE ON A BUSY FREEWAY. CAR LOCKED UP THROWING OCCUPANTS FORWARD IN A VIOLENT FASHION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740599February 7, 2001
SEATS:FRONT ASSEMBLY:RECLINER
THE BACK OF MY SEAT SEEMED TO MOVE UP AND DOWN SO I TOOK IT OUT AND WHERE THE METAL BRACKET WHICH IS A ONE PIECE METAL FRAME FROM ON THE BACK OF THE SEAT BROKE ON THE RIGHT SIDE OF THE DRIVERS SEAT. HAD BOTH BRACKET BROKE THE BACK OF THE SEAT WOULD HAVE FALLEN INTO THE BACK SEAT OF THE CAR WITH THE DRIVER WHICH COULD HAVE CAUSED AN ACCIDENT. I CALLED CHRYSLER AND THEY SAID THERE WASN'T ANY RECALLS ON IT . I HAVE NEVER HAD ANY SEAT IN ANY CAR I'VE EVER OWNED DO THAT! IT'S A POWER SEAT AND I SHUDDER TO THINK WHAT KIND OF MONEY THEY WILL WANT TO FIX IT. I THINK THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION FOR THE SAFETY OF ME AND ANYONE IN THE CAR WITH ME. I TOOK PICTURES OF THE BROKEN BRACKET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740463February 5, 2001
SUSPENSION:FRONT
MAJOR PULL TO RIGHT. 2ND ALIGNMENT PROBLEM IN 10K MILES. DEALER REPORTS WORN TIE ROD END. OTHER COMPLAINTS TO SAME PROBLEM AND TSB'S. DEALER REFUSES TO REPLACE AT N/C. 2ND TIRE NEEDS TO BE REPLACES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739319January 13, 2001
STEERING:RACK AND PINION
POWER STEERING BECAME QUITE DIFFICULT AT TIMES ... HARD TURNING WITHOUT POWER ASSIST ...DEALER WILL REPLACE RACK AND PINION GEAR ASSEMBLY WITH NEW RACK AND PINION GEAR ASSEMBLY ON JANAURY 15, 2001 AT A COST TO ME OF $1,156 PLUS TAX ... THIS CAR IS NOT DRIVEN HARD BY ME OR MY WIFE (SENIOR CITIZENS) ... THIS APPEARS TO ME TO BE A DEFECT IN DESIGN OR MANUFACTURING FOR THE GEAR ASSEMBLY TO FAIL AFTER ONLY 57,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739201January 11, 2001
STEERING:HYDRAULIC POWER ASSIST:PUMP, STEERING:LINKAGES:TIE ROD ASSEMBLY
SINCE WE BOUGHT THIS VEHICLE WE HAVE HAD PROBLEMS WITH THE STEERING. I AM ON THE FOURTH POWER STEERING PUMP. THE INNER TIE ROD END WHERE ABOUT TO FALL OUT ALL OF A SUDDEN WHEN MY WIFE WAS DRIVING WHICH COULD HAVE CAUSED A BAD ACCIDENT. THE STEERING STARTED HANGING UP HERE LATELY AND THE SHOP FOUND THE RACK AND PINION BAD. NOW YOU CAN'T TELL ME THAT THERE IS NOT A PROBLEM WITH THE FRONT END ON THIS CAR! LAST WEEK THE DIPSTICK BROKE OFF IN THE TUB. THIS IS THE SECOND TIME THIS HAPPENS. THE FIRST TIME THE CAR WAS STILL UNDER WARRANT AND THEY REPLACED IT . THESE ITEMS SHOULD NOT BE GOING OUT ON A CAR NO OLDER THAN THIS CAR IS. I REPORTED THIS TO CHRYSLER AND THEY DON'T SEEM TO CARE OR STAND BEHIND THEIR PRODUCT. YOUR HELP WOULD BE GREATLY APPRECIATED. I AM HAVING TO SPEND A LOT OF MONEY AND AM INCONVIENCED. THIS IS NOT FAIR TO THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738988January 8, 2001
STEERING:RACK AND PINION
AFTER TURNING INTO A SIDE STREET, I STOPPED WHEN I HEARD A LOUD POP. I TRIED TO BACK UP, ONLY TO DISCOVER I HAD NO STEERING. AFTER HAVING THE CAR TOWED TO A SHOP, I LEARNED THAT THE BOLTS HAD SHEARED OFF OF THE RACK. FORTUNATELY, I WASN'T MOVING WHEN THIS HAPPENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738991January 8, 2001
STEERING:RACK AND PINION
I TURNED INTO A SIDE STREET TO TURN AROUND WHEN I HEARD A LOUD POP. WHEN I TRIED TO BACK UP, I DISCOVERD I HAD NO STEERING. AFTER I HAD THE CAR TOWED INTO A SHOP, I LEARNED THAT THE BOLTS HAD SHEARED OFF OF THE RACK. FORTUNATELY, I WASN'T MOVING WHEN THIS HAPPENED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876811December 20, 2000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VEHICLE HAS A HAIRLINE CRACK IN FUEL RAIL, THERE IS RECALL 98V184000 FOR THIS PROBLEM. BUT, THIS VEHICLE IS NOT PART OF RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876510December 14, 2000
STEERING:RACK AND PINION
WHEN DRIVING VEHICLE WOULD DRIFT AND BECOME HARD TO MANAGE, THIS WAS DUE TO BAD RACK AND PINION STEERING. THE DEALR HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737631December 11, 2000
STEERING:RACK AND PINION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736403November 16, 2000
STEERING:LINKAGES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556629October 31, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS FAILED WHILE THE GEAR SHIFT WAS MOVED FROM REVERSE TO DRIVE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873595October 23, 2000
SUSPENSION:FRONT:WHEEL BEARING, STEERING
PE99031; BUSHING THAT HOLDS TRACK ASSEMBLY HAS FAILED ,ALMOST FEELS THAT POWER STEERING GOES TO MAUNAL STEERING. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873454October 20, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN DEPRESSING BRAKE PEDAL PEDAL WENT TO THE FLOORBOARD WITHOUT ANY INDICATION. FAILURE OCCURED IN PARKING LOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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