Chrysler Concorde Complaints (1999)

333 consumer complaints on file.

#10164488August 4, 2006
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE SEIZED AND QUIT ON OUR 1999 CHRYSLER CONCORD AS I PULLED INTO A LOCAL MACDONALDS. THE VEHICLE WAS TOWED TO OUR MECHANIC AND WE WERE INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THANKFULLY, THIS DID NOT HAPPEN THE DAY BEFORE WHILE I WAS IN 65 MILE AN HOUR TRAFFIC. WE HAD BEEN EXPERIENCING OIL BURNING FOR THE PREVIOUS TWO MONTHS. BUT THE CAR SEEMED TO BE RUNNING FINE. I HAD JUST HAD THE OIL CHANGED 12 DAYS PRIOR TO THIS INCIDENT. BECAUSE OUR MECHANIC IS HAVING TROUBLE LOCATING A USED ENGINE, I BEGAN SEARCHING AND FOUND THAT WE ARE NOT THE ONLY CONSUMERS OF THIS PRODUCT TO HAVE THIS HAPPEN TO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161815July 7, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED THAT THERE WAS BLUE SMOKE COMING OUT FROM THE EXHAUST SYSTEM AND A LOUD TICKING NOISE OF THE PISTONS HITTING THE HEAD OF CAMS. WHILE DRIVING, THE ENGINE EVENTUALLY SEIZED AND FAILED RESULTING IN AN NON-DRIVABLE STATE. WHEN THE MANUFACTURER WAS ALERTED, THEY DETERMINED THERE WAS NO PROBLEM WITH THE 2.7 LITER ENGINE. UPDATED 09/11/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161376July 4, 2006
ENGINE AND ENGINE COOLING:ENGINE
I BOUGHT A 1999 CONCORDE WITH A 2.7L ENGINE AT THE END OF MARCH OF 06. ON APRIL 3, 2006 I GOT AN OIL CHANGE AND OTHER MAINTENANCE, AND THE CAR WAS AT APPROXIMATELY 127K MILES. ALL SEEMED WELL WITH THE CAR. ON 7/2/06, THE DAY BEFORE MY SCHEDULED OIL CHANGE, MY WIFE TOOK MY CAR TO WORK INSTEAD OF HER OWN, AS SHE WAS GOING TO THE GROCERY STORE AFTERWARDS. AT ABOUT 7:07 AM, I GET A CALL FROM MY FRANTIC WIFE, AND SHE EXPLAINED TO ME THAT SHE WAS ON I-96 JUST BEFORE THE EXIT TO I-275 IN MICHIGAN GOING ABOUT 70 MPH AND THE CAR LOST POWER AND DIED WITHOUT WARNING. MY FIRST THOUGHT WAS "ARE YOU OK?" I IMMEDIATELY GOT UP AND WENT TO WHERE SHE WAS. THE CAR WOULD NOT EVEN TURN OVER. I SIMPLY THOUGHT IT WAS THE ALTERNATOR. HOWEVER, I WAS INFURIATED WHEN THE MECHANIC TOLD US THAT THE 2.7L ENGINES IN THE 1998-2001 HAD A DESIGN FLAW, WHEREIN AN UNREASONABLE AMOUNT OF SLUDGE BUILD UP OCCURS, PREVENTING THE OIL FROM CIRCULATING THROUGH THE ENGINE, WHICH WOULD EXPLAIN WHY THERE WAS VERY LITTLE OIL ON MY DIPSTICK. THE MECHANIC COULDN'T GIVE ME A PRICE ON THE COST OF FIXING THE PROBLEM, MAINLY BECAUSE OUT OF ALL OF THE CASES THAT HE'S SEEN WITH THIS SAME ENGINE, THERE HAVE BEEN NO FIXES. I CANNOT BEGIN TO EXPLAIN HOW INCONVENIENT THIS IS FOR ME AND MY FAMILY. BOTH MY WIFE AND I ARE STUDENTS WHO WORK. FROM WHAT I'VE BEEN READING, THE REPAIR/REPLACEMENT OF THE ENGINE CAN COST UP TO $9,000 DOLLARS. AT THIS POINT, THAT'S MORE THAN THE CAR IS WORTH NOW, AND WE SIMPLY DON'T HAVE THE MONEY FOR THIS TYPE OF EXPENSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160302June 20, 2006
ENGINE AND ENGINE COOLING:ENGINE
I EXPERIENCED COMPLETE ENGINE FAILURE WHILE TRAVELING AT 55 MPH ON ROUTE 295 IN NEW JERSEY. FIRST I HEARD A SPUTTERING SOUND THEN THE CAR LOST POWER. I HAD TO CROSS FROM THE FAST LANE TO THE SHOULDER WHILE LOSING POWER. I JUST MADE IT TO THE SHOULDER WHEN THE CAR STOPPED FOR GOOD. THERE WAS PLENTY OF OIL IN THE CAR AND IN FACT IT HAD JUST BEEN IN THE SHOP FOR ANOTHER COSTLY REPAIR OF $1500 FOR A LEAKY AIR CONDITIONER COMPRESSOR. A BAD SMELL HAD BEEN COMING INTO THE PASSENGER CABIN WHENEVER I TURNED ON THE HEAT OR AIR CONDITIONER. AFTER HAVING THE CAR TOWED I WAS TOLD THAT BY THE MECHANIC THAT THIS CAR WAS NOTORIOUS FOR ENGINE FAILURE AND THAT HE COULD SEE METALLIC MATERIAL IN THE OIL CLEARLY SHOWING THE ENGINE WAS BLOWN. TO REPAIR IT WITH A REBUILT ENGINE IT WOULD COST $5900 PLUS TAX. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159685June 13, 2006
ENGINE AND ENGINE COOLING:ENGINE
I CURRENTLY PURCHASED A 1999 CONCORD WITH THE 2.7 ENGINE AND HAD THE FOR 3 MONTHS . I TOOK IT IN FOR A OIL CHANGE YESTERDAY AND AFTER DRIVING THE CAR BACK TO WORK I LOOKED OUT MY SIDE VIEW MIRROR AND SEEN A HUGE PUFF OF BLUE SMOKE WHEN I TOOK OFF FROM A STOP LIGHT. I TOOK THE THAT NIGHT TO FRIEND WHO IS A MECHANIC AND HE TOLD ME THAT THE ENGINE IS DONE. HE TOLD ME ABOUT THE ENGINE FAILURES ON THESE ENGINES AND SO I WENT ONLINE TO SEE IF HE WAS TELLING ME THE TRUTH AND I WAS VERY SURPRISED OF THE AMOUNT OF COMPLAINTS ON THE ENGINE.. THE PRICE FOR A REBUILT IS ABOUT $3500.00 AND REPLACEMENT ENGINE ABOUT $6500.00 OF WHICH I CANNOT AFFORD AND I STILL OWE $4300.00 ON A PILE OF JUNK THAT I CANNOT DRIVE. IS DAIMLER GOING TO REMEDY THIS PROBLEM AND HELP US OUT WITH THE COST OR ARE THEY SITTING ON THERE THUMBS WAITING FOR THE PROBLEM TO GO AWAY? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157427May 12, 2006
ENGINE AND ENGINE COOLING
MY CAR SHUT OFF WHILE AT A STOP LIGHT. IT STARTED BACK UP, BUT MAKING THIS AWFUL RATTLING NOISE. I HAD A AUTO SHOP TELL ME A FEW THINGS AND I PAID TO GET A FEW REPAIRS THAT COST ME CLOSED TO $1,000. THEN BEFORE I COULD GET A REPAIR DONE TO THE TIMING CHAIN OF MY '99' CONCORDE, IT SHUT DOWN ON ME AS I WAS LEAVING WORK. I HAD TO GET IT TOWED FROM THE MIDDLE OF TRAFFIC, DURING RUSH HOUR AND IT IS NOW IN MY GARAGE WAITING TO BE REPOSSESSED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157120May 9, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED THE SEALS FOR THE HEADLIGHTS CRACKED AND THE HEADLIGHTS ARE ON THE VERGE OF DETACHING. THE DEALERSHIP DETERMINED THE ENTIRE HEADLIGHT ASSEMBLY MUST BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156327April 27, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH THE ENGINE FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE LOCAL DEALERSHIP. THE DEALERSHIP DETERMINED THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155370April 14, 2006
ENGINE AND ENGINE COOLING:ENGINE
I'M FILING A COMPLAINT ABOUT MY 1999 CHRYSLER CONCORDE. MY CAR WAS IN THE SHOP FOR OTHER REPAIRS AND WHEN I PICKED THE CAR UP AND DROVE IT HOME AND BEGIN TO GIVE ME PROBLEMS SO I TURNED AROUND TO DRIVE THE CAR BACK TO THE REPAIR SHOP AND IT CUT OFF RIGHT IN THE MIDDLE OF THE INTERSECTION. I HAD IT TOWED TO THE SHOP AND THEY CALLED ME AND SAID THE ENGINE WENT OUT. I COULD NOT UNDERSTAND WHY AND HOW DID THIS HAPPEN CAUSE THIS WAS WITHOUT WARNING AND I ONLY HAD THE CAR FOR A SHORT PERIOD OF TIME AND I KEPT THE MAINTENANCE UP ON IT. THE REPAIR SHOP SAID THAT THIS WOULD BE A HASSLE GOING THRU THE EXTENDED WARRANTY COMPANY CAUSE THEY WOULD NOT WANT TO REPLACE THE ENGINE SO I WANTED A SECOND OPINION, I HAD IT TOWED TO ANOTHER SHOP AND THEY SAID THE SAME THING, THAT THIS WAS A 2.7 ENGINE AND IT'S EXPENSIVE AND IT'S NOT WORTH ANYTHING AND THE WARRANTY COMPANY WILL PROBABLY NOT COVER MUCH OF ANYTHING. I FEEL THAT SINCE THIS ENGINE IS KNOWN TO HAVE ENGINE FAILURE PROBLEMS, SOMETHING SHOULD BE DONE ABOUT THIS CAUSE IT'S NOT SAFE FOR AN ENGINE TO GO OUT WITHOUT ANY FOREWARNING AND IT'S NOT AFFORDABLE AT ALL.. PLEASE ACKNOWLEDGE THIS IMMEDIATELY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154955April 10, 2006
ENGINE AND ENGINE COOLING:ENGINE
WHILE ON MY WAY HOME FROM WORK AT 2 AM, I STARTED TO HEAR A LOUD "CLUNKING" NOISE FROM THE ENGINE COMPARTMENT ON MY 1999 CHRYSLER CONCORDE. I WAS ON THE HIGHWAY, AND THE CAR RAPIDLY DECELERATED TO 25 MPH. I MANAGED TO PULL OFF INTO A REST STOP, BUT DIDN'T EVEN MAKE IT INTO A PARKING SPOT BEFORE THE ENGINE QUIT. I FOUND IT AMAZING, SINCE WE JUST GOT THE CAR BACK AFTER $1600.00 IN REPAIRS FOUR MONTHS AGO. NOW, MY MECHANIC IS TELLING ME THAT CHRYSLER ONLY MADE THESE ENGINES TO LAST FOR UP TO 5 YEARS AT THE MOST, AND HE'S NOT SURPRISED. WELL, I AM. A VEHICLE SHOULD LAST MORE THAN 5 YEARS. NOW THE ONLY OPTION THE MECHANIC TELLS ME I HAVE IS TO PURCHASE A WHOLE NEW ENGINE AND REPLACE THE OLD ONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154714April 6, 2006
ENGINE AND ENGINE COOLING, EQUIPMENT:MECHANICAL
WHILE DRIVING DOWN I-75, MY 1999 CONCORDE BEGAN MAKING NOISE THAT SOUNDED SIMILAR TO AN OBJECT TOUCHING A MOVING FAN. WHEN I GOT TO FIRST EXIT, VEHICLE DIED, AND AT THAT POINT OIL LIGHT FLICKERED. I RESTARTED AND BEFORE I COULD GET ACROSS 1 LANE OF TRAFFIC TO THE SIDE OF THE ROAD I THOUGHT THAT FROM THE SOUND MY WHOLE ENGINE WOULD FALL OUT OF MY VEHICLE. CAR DIED AGAIN,AS I MANAGED TO REACH THE SIDE OF THE ROAD. HAD IT TOWED TO DEALER AND WAS TOLD THAT THE ENGINE HAD "THROWN A ROD", AND NEEDED TO BE REPLACED. I ASKED WHAT WOULD CAUSE IT AND WAS TOLD "EVERYDAY WEAR AND TEAR", IT HAS ONLY 70,000 MILES ON IT. IT WILL COST $5,000.00 TO REPLACE, WHICH I DON'T HAVE!!! I HAVE SPOKEN TO VERY RELIABLE AUTO PARTS DEALER ABOUT A REPLACEMENT ENGINE. HE TOLD ME THAT THE ENGINE HAS A REPUTATION FOR BEING THE WORST YOU COULD HAVE, AND THAT HE WOULD NOT PUT ANOTHER 2.7 LITER ENGINE BACK IN THE CAR. (DIDN'T MAKE ME FEEL ANY BETTER!!) NOW I FIND THIS WEBSITE AND I READ 64 COMPLAINTS WITH THE SAME ISSUE. IS THERE A PLACE OR PHONE NUMBER TO SOMEONE WHO CAN HELP WITH THIS PROBLEM. AS IT STANDS NOW, I HAVE A CAR THAT I CAN'T DRIVE, BUT STILL HAVE TO PAY $7,000 ON, AND NO PROSPECTS OF BEING ABLE TO AFFORD ALTERNATE TRANSPORTATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154254March 31, 2006
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR MALFUNCTION. 1999 CHRYSLER CONCORDE ACCELERATOR STUCK, UNABLE TO ENGAGE THE BRAKING SYSTEM SO TURNED CAR OFF. LOST STEERING, BRAKING CONTROL AND HIT A BARRICADE, TOTALING VEHICLE AND CAUSING CONCUSSION AND HEAD TO TOE BRUISING. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10154016March 29, 2006
ENGINE AND ENGINE COOLING:ENGINE
(1) HEARD PERSISTENT KNOCKING/PINGING SOUND THAT WAS GROWING LOUDER (2) TOOK TO MECHANIC WHO DIAGNOSED IMMINENT ENGINE FAILURE - CRACKED ROD (3) REPLACED ENGINE, FOUND CRACKED ROD AND ENGINE LOADED DOWN WITH SLUDGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152727March 14, 2006
ENGINE AND ENGINE COOLING:ENGINE
HAVE HAD TROUBLE WITH THE 2.7 LITER ENGINE IN MY 99 CONCORDE, SLUDGING, EXCESSIVE OIL CONSUMPTION, COOLANT LOSS AND PREMATURE ENGINE FAILURE. DESPITE REGULAR OIL CHANGES THE ENGINE WOULD SLUDGE UP AND CAUSE TAPPING NOISES. HAD THE PROBLEM DEALT WITH ONCE IN 2003 AT AREA DEALERSHIP UNDER THE EXTENDED WARRANTY, AT THAT TIME THE DEALER TRIED TO CHARGE ME FOR THE REPAIRS STATING IT WAS LACK OF MAINTENANCE THAT CAUSED THE PROBLEM. EVENTUALLY THEY ASSUMED RESPONSIBILITY AND REPAIRED THE VEHICLE. SINCE THEN I HAVE CHANGED OIL REGULARLY AS I HAD BEFORE AND THE PROBLEM OF OIL CONSUMPTION PERSISTED. I JUST ADDED OIL AND COOLANT AS NEEDED BETWEEN REGULAR CHANGES AT THE RATE OF APPROXIMATELY 2 QUARTS OIL PER MONTH AND 1 GALLON OF COOLANT PER MONTH. WHILE DRIVING HOME FROM WORK THE ENGINE VERY ABRUPTLY STARTED TO CLACK SO I PULLED OVER AND HAD IT TOWED TO MY REGULAR REPAIR FACILITY, WHERE I WAS INFORMED THE ENGINE WAS NO LONGER USABLE DUE TO OIL SLUDGING AND LACK OF OIL CIRCULATION. CONTACTED CHRYSLER CORP. THEY INSTRUCTED ME TO TAKE IT TO THE DEALER THAT ORIGINALLY REPAIRED IT AND THEY WOULD MAKE A DETERMINATION AFTER THE DEALER INSPECTED IT . THIS IS THE SAME DEALER THAT TRIED TO BLAME ME FOR THE ORIGINAL PROBLEM. HAVE RESEARCHED THIS PROBLEM AND HAVE DISCOVERED THIS TO BE A RAMPANT PROBLEM WITH THIS ENGINE AND THAT CHRYSLER DENIES ANY RESPONSIBILITY. THERE ARE NUMEROUS WEB SITES DETAILING THE PROBLEMS CONSUMERS ARE HAVING WITH THIS ENGINE AND THEIR STYMIED EFFORTS TO HAVE CHRYSLER DEAL WITH THEM FAIRLY. WHEN I CALLED NHTSA THEY STATED THEY HAD NO COMPLAINTS, I HOPE THIS ONE WILL PROMPT A FURTHER INVESTIGATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152293March 9, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THE ENGINE WAS KNOCKING. THE KNOCKING STARTED INTERMITTENTLY AND HAS BECOME PROGRESSIVELY WORSE. THE DEALER DETERMINED THE ENGINE NEEDED TO BE REPLACED DUE TO SLUDGE BUILDUP. NO REPAIRS HAVE BEEN MADE TO THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151612March 2, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THE ENGINE STARTED MAKING A TAPPING NOISE WHILE IDLING. THE VEHICLE WAS TOWED TO A DEALERSHIP. THE DEALERSHIP DETERMINED THE ENGINE SEIZED AND NEEDED TO BE REPLACED, HOWEVER NO REPAIRS WERE MADE. THE VEHICLE HAS BEEN MAINTAINED INCLUDING OIL CHANGES ON A REGULAR BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151669March 2, 2006
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE BEGAN RESPONDING TO ACCELERATION VERY SLOWLY. VEHICLE SEIZED ON THE ROAD IN NOVEMBER "05". DEALERSHIP OFFERED TO REPLACE ENGINE FOR APPR. $2,000- $4,000. I DID NOT ACCEPT THE OFFER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150942February 22, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING AT SPEEDS ABOVE 45 MPH, THE CHECK ENGINE LIGHT ILLUMINATED. THE RPM'S THEN WENT TO ZERO AND THE VEHICLE STALLED. THIS HAS OCCURRED 5 TIMES IN THE PAST YEAR. THE VEHICLE WAS PULLED OVER AND STARTED AFTER WAITING AT LEAST 2 HOURS. THE COMPUTER DOES NOT STORE ANY CODES AND THE DEALERSHIP IS UNABLE TO DETERMINE A PROBLEM. THE FUEL FILTER AND BATTERY HAVE BEEN REPLACED, BUT THIS HAS NOT CORRECTED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150226February 14, 2006
ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED A 1999 CHRYSLER CONCORDE AND AFTER GETTING ON THE HIGHWAY WITH THE CAR TO TAKE IT TO MY LOCAL DODGE/CHRYSLER AUTOSHOP (NOT EVEN 3 MINUTES), THE CAR FAILED AND STALLED ON A MAJOR HIGHWAY. I WAS ABLE TO PULL THE CAR ONTO THE SIDE AND AFTER CALLING SEVERAL PEOPLE AND WAITING FOR OVER AN HOUR, I WAS TOLD THAT THE ENGINE WAS PROBABLY LOCKED AND HAD IT TOWED TO A CHRYSLER AUTOSHOP IN THE VICINITY OF WHERE I STALLED. I WASN'T EVEN ABLE TO MAKE IT TO THE NEXT EXIT ON THE HIGHWAY ONCE I MERGED ON THE HIGHWAY , APPROXIMATELY 1 MILE FROM WHERE I PURCHASED IT, THE CAR STALLED, NO WARNING JUST STOPPED WITH 18 WHEELERS AND EVERYTHING BEHIND ME AND ALMOST CRASHING INTO ME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149306February 2, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING AT 30MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER, RESTARTED, AND THEN DRIVEN HOME. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND IT WAS DETERMINED THE OIL DID NOT DISTRIBUTE PROPERLY IN THE ENGINE CAUSING A PISTON ROD BEARING TO BURN. THE VEHICLE NEEDS A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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