Chrysler Concorde Complaints (1996)

161 consumer complaints on file.

#10012096March 19, 2003
ENGINE AND ENGINE COOLING:ENGINE
A NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007880February 20, 2003
STEERING:RACK AND PINION:RACK, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
STEERING RACK REPLACEMENT IN 1996 CHRYSLER CONCORDE IS VERY COSTLY AND PROBLEMATIC. HAD I KNOWN ABOUT SUCH AN INHERENT BAD DESIGN I WOULD NEVER HAVE PURCHASED THIS VEHICLE, LET ALONE ANY CHRYSLER PRODUCT. MY PARTICULAR UNIT HAS FAILED AT THE LOW MILEAGE OF 110,000 AND BECAME DANGEROUSLY CLOSE TO FAILURE! FURTHERMORE, DURING THE REPAIR PROCESS MANY OTHER COMPONENTS HAD TO BE REPLACED DUE TO THE REQUIRED TEAR DOWN TO ACCESS THE FAILED STEERING RACK COMPONENTS. IN ADDITION TO THE STEERING RACK FAILURE, THE FUEL RAIL GASKETS ALSO FAILED IN LEAKAGE AT THE SAME TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008682February 19, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CONSUMER WAS INFORMED FUEL WAS LEAKING FROM THE SEALS FOR THE FUEL RAIL, THE MECHANIC TOLD CONSUMER THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER CONSUMER STATED THE RECALL HAD ALREADY BEEN PERFORMED, THE MECHANIC STATED THE ORIGINAL SEALS WERE STILL ON THE VEHICLE AND HAD NOT BEEN REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005041January 31, 2003
STEERING:RACK AND PINION
ON 10/11/96 I PURCHASED A NEW CHRYSLER CONCORDE FROM A LOCAL AUTHORIZED DEALER HERE IN MONTGOMERY, AL. (VIN [XXX]) ON JAN 2001, I REPORTED TO THE CHRYSLER DEALER ABOUT THE FRONT END SUSPENSION WAS POPPING AND CRACKING WHEN YOU TURNED THE STEERING WHEEL. THE DEALER CLAIMED IT WAS TIE ROD BUSHINGS AND LOWER ARM. I ALSO TOLD THEM THAT THE STEERING WHEEL WAS NOT STRAIGHT ANYMORE WHEN DRIVING ON A STRAIGHT ROAD. THE DEALERSHIP MADE THE REPAIRS. (SOMEWHAT BETTER @$577.00 / MILEAGE WAS 36430) ON 31 JAN 03, I TOOK THIS VEHICLE TO THE AUTOMOTIVE SERVICE CENTER, HERE IN MONTGOMERY, AL. (MILEAGE IS 51758) FOR A FRONT END ALIGNMENT AND TIRE BALANCE. (THE CAR'S STEERING LATELY SEEMED TO HAVE A LOT OF PLAY) ON THIS DATE, AT APPROX 9:30 AM, I RECEIVED A CALL FROM THE MONTGOMERY SERVICE CENTER ([XXX] / SERVICE MANAGER/ PHONE NR. 334-281-2886) INFORMING ME THAT THE "RACK AND PINION " STEERING NEEDED TO BE REPLACED ASAP, AS THIS CONDITION GOOD BE A SAFETY FACTOR IN DRIVING THE CAR. HE SAID THE "WHOLE" RACK AND PINION STEERING ASSEMBLY WAS MOVING WHEN THE STEERING WHEEL WAS BEING TURNED, AN UNSAFE CONDITION. [XXX] ALSO TOLD ME THAT HE HAS SEEN AND REPAIRED SEVERAL CHRYSLER PRODUCT VEHICLES WITH THE SAME PROBLEM. (PREMATURE FAILURE OF THE RACK AND PINION STEERING ASSEMBLY) CHRYSLER IS AWARE OF THIS PROBLEM AS [XXX] SHOWED ME A CHRYSLER "TECHNICAL SERVICE BULLETIN": NR. 19-001-01/GROUP: STEERING/DATED 23 MARCH 2001. THIS ALSO COVERED VEHICLES FROM 1993-2001 CHRYSLER, DODGE, AND EAGLE. IF THIS STEERING PROBLEM AND CONDITION IS UN SAFE, WHY HASN'T CHRYSLER RECALLED THESE VEHICLES FOR THE REPAIRS AT THEIR COST? (APPROX. $2400.00) DOES SOMEONE NEED TO GET KILLED BEFORE ANYTHING IS DONE? YOUR INQUIRY INTO THIS MATTER WOULD BE HIGHLY APPRECIATED. (NAMES AND REPAIR RECEIPTS TO OTHER VEHICLES IN THE MONTGOMERY AREA FOR THE SAME PROBLEM, ARE AVAILABLE) THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004590January 24, 2003
ENGINE AND ENGINE COOLING
UNDER VEHICLE WAS WATER WITH TRANSMISSION FLUIDS, VEHICLE WAS SERVICED BY DEALER TECHNICIAN ENGINE PARTS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021038October 17, 2002
STEERING:RACK AND PINION
WHEN MAKING TURNS IN EITHER DIRECTION THERE IS LOUD NOISE COMING FROM THE FRONT END. DEALER DETERMINED THE RACK AND PINION NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019516September 25, 2002
AIR BAGS:FRONTAL
CONSUMER STATES THAT THE VEHICLE WAS INVOLVED IN A LOW IMPACT AACIDENT OF 5 MPH 0R LESS AND BOTH AIR BAGS DEPLOYED. DEALER NOTIFIED. CONSUMER SUFFERED HEARING LOSS DUE TO THE SOUND EMMITTED FROM THE AIR BAGS WHEN THEY OPENED. CHRYSLER HAS DECLINED ANY RESPONSIBILITY. *JG
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#567092August 12, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE METAL SCREW THAT HOLDS THE AIR FILTER COVER IN PLACE WILL CAUSE THE HOLES TO BECOME STRIPPED, LEAVING THE CUSTOMER UNABLE TO REPLACE THE FILTER, CONSUMER STATES THAT THIS ONLY LEAVES HIM TO HAVE THE WHOLE UNIT REPLACED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566470July 3, 2002
SUSPENSION, STEERING, TIRES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES THE RIGHT FRONT STRUT WAS REPLACED, THE RIGHT REAR STRUT WAS LEAKING, ALSO THERE WAS A CLUNKING NOISE COMING FROM THE STEERING, THE DEALER REPLACED THE FRONT SWAY BAR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012863June 28, 2002
STEERING:RACK AND PINION
WHEN MAKING A TURN IN EITHER DIRECTION, VEHICLE WAS VERY HARD TO STEER. DEALER DETERMINED THAT RACK AND PINION NEEDED TO BE REPLACED.*AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012548June 25, 2002
STRUCTURE:BODY
CONSUMER NOTICED THAT INSIDE OF TRUNK WAS WET. CONSUMER LIFTED COVER TO SPARE TIRE, AND COMPARTMENT WAS WET. JACKS AND WRENCH WERE RUSTED. CONSUMER FELT WATER WAS GETTING INTO VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763301June 20, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
I'VE HAD 3 REBUILT TRANSMISSIONS AND AT THIS TIME MY CHRYSLER IS LEAKING TRANSMISSION FLUID. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564287June 7, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THE CONSUMERS VEHICLE CAUGHT FIRE PRIOR TO RECALL NOTICE 98V-184. NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8008587April 25, 2002
SUSPENSION:REAR, ENGINE AND ENGINE COOLING:COOLING SYSTEM, STEERING:HYDRAULIC POWER ASSIST:PUMP
FRONT SWAY BAR BUSHINGS CRACKED AND WAS REPAIRED PREVIOUSLY. *AK REAR SWAY BAR BUSHING CRACKED CAUSING A RATTLE IN REAR SWAY BAR. WATER PUMP WAS LEAKING AND WAS REPLACED. THE STEERING PUMP WAS LEAKING AND WAS REPLACED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564318February 11, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
VEHICLE IS MISFIRING, DEALER WILL NOT REPLACE OR REPAIR THE POWERTRAIN CONTROL MODULE (PCM), EVEN THOUGH THE PCM SHOULD BE COVERED UNDER WARRANTY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756986January 17, 2002
STEERING:RACK AND PINION
STEERING RACK AND PINION BEGAN MAKING LOUD POP AND/OR CREAKING NOISE WHEN TURNING STEERING WHEEL RIGHT OR LEFT WHEN VEHICLE IS COLD (<30 DEGREES F). LATER THE SAME WEEK, AFTER STARTING COLD CAR IN PARKING LOT, PULLED OUT OF PARKING SPACE AND LOST POWER ASSIST IN STEERING - WITH POWER STEERING DRIVE BELT SCREACHING. NARROWLY MISSED COLLISION WITH PARKED CAR. AFTER ENGINE IS WARMED UP 2 OR MORE MINUTES, STEERING SEEMS TO FUNCTION NORMALLY. DEALER EVALUATION SAYS REPLACE RACK AND PINION STEERING GEAR AT COST OF $1868. TSB HAS BEEN ISSUED FOR THIS DEFECT. DEALER INDICATES THAT EARLIER MODEL YEARS (93-95) HAD BUSHING REPLACEMENT KIT FOR ABOUT $15, BUT '96 MODEL REQUIRES REPLACEMENT OF STEERING GEAR AT $1500 PARTS COST. TWO MONTHS AGO HAD LOOSE TIE ROD REPLACED - WHICH MIGHT BE RELATED. I WILL NOT DRIVE CAR WITH THIS CONDITION - FEARING STEERING FAILURE. BUT CANNOT SPEND $1800 TO FIX - NO AFTERMARKET STEERING GEAR IS AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001153December 27, 2001
STEERING:RACK AND PINION
BOTH STEEL LINES ON THE RACK AND PINION STEERING RUPTURED, CAUSING POWER STEERING FLUID TO SPRAY ONTO THE ENGINE, ALSO THERE WAS A LOSS OF STEERING, CONSUMER STATES THAT THE OTHER LINE RUPTURED ONE MONTH LATER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898131October 24, 2001
STEERING:RACK AND PINION
WHILE DRIVING VEHICLE AND TURNING STEERING WHEEL TO CRUISE INTO NEXT LANE WOULD HEAR A LOT OF SCRAPPING NOISES. HAD COME UPON A STOP AND WOULD HEAR A SCRAPPING NOISE FROM FRONT END. HAD TAKEN VEHICLE TO DEALERSHIP, AND MECHANIC REPLACED RACK AND PINION WHICH INDICATED A PROBLEM WITH STEERING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750087August 8, 2001
STEERING:RACK AND PINION
LARGE BOLTS HOLDING RACK AND PINION SHEARED OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747198June 21, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION
CAR INTERMITTENTLY STALLS FOLLOWING INITIAL SHIFT FROM PARK OR DRIVE. VEHICLE LOCKS IN 2ND GEAR (LIMP MODE). POOR SHIFTING, DELAY IN GEAR FROM PARK TO DRIVE. DELAY ENGAGEMENT AT VEHICLE START UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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