Chrysler Concorde Complaints (1999)

333 consumer complaints on file.

#10071487April 23, 2004
SEATS:FRONT ASSEMBLY:RECLINER
WHILE VEHICLE WAS PARKED DRIVER HEARD A LOUD NOISE. DRIVER'S SEAT COLLAPSED FORWARD. THIS CAUSED THE DRIVER TO SUSTAIN MAJOR INJURIES, AND WAS TRANSPORTED TO THE HOSPITAL. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT RECLINER BOLTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10067479April 20, 2004
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
PLASTIC TRIM MOLDING, THAT IS BETWEEN THE GLASS AND THE HOOD, IS RATTLING SEVERELY. CONSUMER FEELS THAT THIS MOLDING MAY FLY OFF AT HIGH SPEEDS. ALSO, TRUNK LID SPRINGS FAILED TO KEEP THE TRUNK PROPPED UP SAFELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067525April 20, 2004
LATCHES/LOCKS/LINKAGES:HOOD:LATCH, STRUCTURE:BODY:TRUNK LID
THE PLASTIC TRIM MOLDING, THAT IS BETWEEN THE GLASS AND THE HOOD, IS RATTLING SEVERELY. CONSUMER FEELS THAT THIS MOLDING MAY FLY OFF AT HIGH SPEEDS. ALSO, CONSUMER HAS A PROBLEM WITH THE TRUNK HYDRAULIC LIFTER FAILING TO KEEP THE TRUNK PROPPED UP SAFELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064485April 3, 2004
ENGINE AND ENGINE COOLING
1999 CHRYSLER CONCORD 2.7 LITER ENGINE-HAS HISTORY OF ENGINE FAILURE. MY 1999 CONCORD NOW HAS SMOKE COMING FROM THE EXHAUST PIPE, ROUGH IDLE WHEN COLD, AND ALSO HAS INTERMITTENT OIL PRESSURE LIGHT ILLUMINATION (ALL WITHIN 24 HOURS OF THE CAR BEING SERVICED FOR THE OIL LIGHT PROBLEM). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064249March 31, 2004
ENGINE AND ENGINE COOLING
REFERENCE NUMBER: [XXX] [XXX]. THIS IS A DEFECTIVE PRODUCT LIABILITY ISSUE. I WANT FINANCIAL COMPENSATION FOR THE REPAIR OF MY VEHICLE. DAIMLER .*AK CHRYSLER AND ITS REPRESENTATIVES ARE DIRECTLY RESPONSIBLE FOR THE MECHANICAL FAILURE OF THIS VEHICLE. FAULTY ENGINE DESIGN, AND INCORRECT MAINTENANCE PERFORMED. VIN# [XXX] 1999 CONCORDE 11/04/03 REPAIR ORDER INVOICE#[XXX]: REPLACE CAMSHAFT SENSOR. MILEAGE 83117. 02/02/04 REPAIR ORDER INVOICE#[XXX]: REPLACE CAMSHAFT SENSOR. MILEAGE 88097. 03/22/04 INVOICE# [XXX]: A/C COMPRESSOR SEIZED, REPLACE ENGINE. MILEAGE 91065.ESTIMATED REPAIR COST $7740.00 PLEASE CONTACT ME AS SOON AS POSSIBLE. THANK YOU *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060754March 8, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
II BOUGHT A 1999 CHRYSLER CONCORDE IN LATE OCTOBER OF 2003. IT HAD LOW MILES (35,000) AND THE DEALERSHIP (A CHEVY DEALERSHIP) GAVE ME A 90 DAY OR 3,000 MILE WARRANTY. I AM FAITHFUL ABOUT TAKING CARE OF MY CARE SO IMAGINE MY SURPRISE WHEN THE ENGINE LIGHT CAME ON AND AS I WAS DRIVING IT TO THE CHRYSLER DEALERSHIP, IT DIED. I HAD IT TOWED THERE AND THEY CALLED ME THE NEXT DAY AND TOLD ME THAT THE TIMING CHAIN HAD GONE OUT AND THAT I WOULD NEED TO HAVE IT REPLACED. I GAVE THEM THE GO-AHEAD. BUT WITHIN HOURS, THEY CALLED ME BACK AND ASKED IF I HAD EVER CHANGED THE OIL IN MY CAR? I TOLD THEM THAT I HAD WITHIN THE LAST 1,000 MILES. I HAD JUST PURCHASED THE CAR, AND IT HAD COME WITH A 120 POINT INSPECTION (INCLUDING AN OIL CHANGE). THE CHRYSLER DEALERSHIP SAID IT WAS THE WORST CASE OF SLUDGE HE HAD EVER SEEN IN HIS 17 YEARS OF WORKING AS A MECHANIC! I WAS STUNNED. I HAD JUST PURCHASED THIS CAR! HE TOLD ME I SHOULD HAVE IT RETURNED TO THE CHEVY DEALERSHIP WHERE I PURCHASED IT, AND DEMAND THAT THEY REPAIR IT. WELL TWO DAYS LATER, I HAVE MY CAR TOWED DOWN THE ROAD TO THE CHEVY DEALER AND I CALL THEM TO TELL THEM THE BAD NEWS. THEY INFORM ME THAT THEY CAN FIX IT AT THE COST OF $7300 FOR A NEW ENGINE, $6300 FOR A REBUILT ONE OR $5700 FOR A USED ONE OF 30,000 MILES! I FINANCED THE CAR AT A 9% INTEREST RATE ON $7,000. IF I PAY FOR A NEW ENGINE, I WOULD BE PAYING FOR THIS CAR 2 1/2 TIMES OVER! I TOLD THEM THAT IT WAS UNACCEPTABLE. THEY THEN TOLD ME THE NAME OF THE LOCAL CHRYSLER REPRESENTATIVE HERE IN THE GREATER CINCINNATI AREA. I HAVE A PHONE CALL IN TO MR. GREG PRITZ BUT I HAVE YET TO HEAR BACK FROM HIM. DO YOU OFFER ADVICE OR SUGGESTIONS. DURELL - BUTCH - HAMM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061251March 3, 2004
STRUCTURE
WHILE DRIVING AT 50 MPH THE TRIM PLASTIC WHICH COVERS THE WINDSHIELD WIPERS FELL OFF. DEALER REPLACED THE PART AT CONSUMER'S EXPENSE OF $152.00.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057599February 26, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 55 MPH THE VEHICLE STALLED. THE CONSUMER MANAGED TO PULL OVER AND HAD THE VEHICLE TOWED. THE CAUSE HAS NOT BEEN DETERMINED. *NM *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058806February 24, 2004
ENGINE AND ENGINE COOLING:ENGINE
WE PURCHASED A 1999 CONCORDE THAT HAD 39000 MILES ON IT IN 2001. WE HAVE PUT 21000 MILES ON IT SINCE THEN WITHOUT A PROBLEM...UNTIL LAST WEEK. I WAS DRIVING MY 5 YEAR OLD SON TO SCHOOL AND THE CAR DIED ON ME AT A STOP LIGHT. I PUT IT IN NEUTRAL AND STARTED IT AGAIN AND WAS ABLE TO MAKE IT TO HIS SCHOOL, 1 1/2 MILES AWAY. AFTER DROPPING HIM OFF I GOT IT TO THE END OF THE DRIVEWAY AND IT DIED AGAIN. AFTER IT COOLED DOWN IT STARTED OK AND I WAS ABLE TO DRIVE IT HOME, 6 MILES AWAY. AT 4 MILES IT STALLED ON ME AGAIN. WHEN I GOT WITHIN 1/2 MILE OF HOME IT STARTED CHUGGING ON ME AND WHEN I TURNED THE CORNER ON MY STREET IT DIED AGAIN. I GOT IT STARTED ONE MORE TIME AND COASTED INTO MY DRIVEWAY. WE COULD NOT GET IT TO START AGAIN UNTIL IT HAD COOLED DOWN FOR 2 HOURS. WE TOOK IT TO A MECHANIC, NOT A CHRYSLER DEALER, WHO BELIEVED IT WAS THE CAM SENSOR. BECAUSE HE FELT IT WAS A POSSIBLE WARRANTY ITEM HE SUGGESTED WE TAKE IT TO A DEALER. WE DID, AND THEY SAID THERE WAS NO WARRANTY SO WE HAD OUR MECHANIC REPLACE THE SENSOR. THE DAY AFTER THAT WHEN WE WOULD STOP AT A SIGNAL THE OIL LIGHT WOULD FLASH ON AND OFF. THERE WAS OIL IN IT SINCE THE MECHANIC HAD ALSO JUST CHANGED THE OIL WHEN HE HAD IT. WE TOOK IT BACK TO THE MECHANIC. HE FELT THERE WAS SOMETHING WRONG WITH THE ENGINE, BUT HE COULD NOT IDENTIFY IT. HE AGAIN SUGGESTED WE TAKE BACK TO THE DEALER SINCE IT ONLY HAD 60000 MILES ON IT AND BELIEVED IT SHOULD NOT HAVE THIS KIND OF A PROBLEM. WE RECEIVED A CALL FROM THE DEALER TODAY. THEY INFORMED US THE CAR NEEDS A NEW ENGINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056653February 6, 2004
ENGINE AND ENGINE COOLING:ENGINE
PREMATURE ENGINE FAILURE OF THE 2.7 LITER ENGINE FOUND IN THE CHRYSLER CONCORDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056567February 5, 2004
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER
DRIVING DOWN INTERSTATE 265 AT 55 MPH, ENGINE JUST QUIT, CAUSING A POTENTIALLY DEADLY SITUATION. WHEN THE ENGINE QUIT, IT LOST POWER STEERING AND BRAKES. CAR ONLY HAS 70,000 MILES. AIR CONDITIONING QUIT WORKING IN MAY OF 2003. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057465February 3, 2004
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATED THAT VEHICLE WOULD NOT START. HE TOOK VEHICLE TO DEALER, AND WAS TOLD THAT ENGINE MALFUNCTIONED. IT WOULD COST CONSUMER $8000.00 TO GET IT REPAIRED. CONSUMER INSISTED THAT THE MOTOR SHOULD NOT HAVE FAILED AT 96000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056185January 30, 2004
EXTERIOR LIGHTING:HEADLIGHTS
SUBJ AUTO 1999 CHRYSLER CONCORDE PLASTIC HEADLIGHT LENS ON BOTH SIDES HAVE DEGRADED ARE BECOMING OPAQUE, THEREBY REDUCING THE EFFECTIVENESS OF THE LIGHTS AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055724January 23, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING BETWEEN 35-45 MPH, THE VEHICLE STALLED WITHOUT WARNING. WHEN THIS OCCURRED, THE VEHICLE LOST ALL POWER. PLEASE PROVIDE ANY ADDITIONAL DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055755January 23, 2004
SERVICE BRAKES, HYDRAULIC
THE BRAKE PEDAL LOCKED UP WHEN THE BRAKES WERE APPLIED, WHICH CAUSED EXTENDED STOPPING DISTANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056094January 15, 2004
UNKNOWN OR OTHER
CONSUMER INQUIRED AS TO WHETHER A RECALL PART COULD HAVE CAUSED OTHER MALFUNCTIONS. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071010January 15, 2004
ENGINE AND ENGINE COOLING
I WAS DRIVING MY 99 CONCORDE ON A CURVY ROAD WHEN ENGINE STARTED KNOCKING AND DIED. I HAD ONLY MANUAL STEERING AND NO BRAKES. IT TOOK ALL OF MY STRENGTH TO KEEP IT FROM GOING OFF A CURVE. I CALLED THE TOW SERVICE AND HAD IT TOWED TO A GARAGE. THEY SAID A ROD BEARING HAD GONE OUT OF THE ENGINE. AFTER NUMEROUS CALLS TO CHRYSLER AND THE DISTRICT MNGR. HE HAD IT TOWED TO THE DEALERSHIP WHERE I BOUGHT IT. TO REBUILD MY ENGINE (WITH THEIR DISCOUNT) WAS $6300.00. ANOTHER REBUILT ENGINE WAS $7300.00 A NEW ENGINE WAS $8300.00. I HAVE RECORDS THIS CAR WAS BABIED AND REGULARLY SERVICED. CHYSLER HAS DENIED THEIR PROBLEM WITH HUNDREDS/THOUSANDS OF THE 2.7 L ENGINES SAYING THE SLUDGE BUILD UP IN THE ENGINE CAUSES THE BLOW UP. THEY BLAME THE OWNERS FOR POOR MAINTENANCE. SO NOW I HAVE A LAWN ORNAMENT IN MY DRIVEWAY. I REFUSE TO PAY THIS. I CAN BUY ANOTHER USED WHOLE CAR FOR THAT. I'VE BEEN A CHYSLER MAN FOR YEARS AS WAS MY FATHER. I HAVE 3 NOW. WHEN THEY ARE GONE. THAT'S IT. BELIEVE ME I WILL RESEARCH MY NEXT AUTO I PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071191January 15, 2004
POWER TRAIN
I TOOK THE VEHICLE TO MY DEALER IN RICHMOND,VA.TO HAVE THE TRANSMISSION FLUID CHANGED.THREE HUNDRED MILES LATER THE TRANSMISSION LOCKED UP.ACCORDING TO THE PRESENT DEALER THE TRANSMISSION IS TOTALED AND MUST BE REPLACED AT $2700.00.I CONTACTED THE CHRYSLER CORP.AND THEY REFUSE TO ACKNOWLEDGE A PROBLEM AND WILL NOT PARTICIPATE IN REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070523January 15, 2004
ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
I HAD A A/C DIAGNOSTICS TEST AT MAXWELL(CHRYSLER/PLYMOUTH) 6905 I.H. 35 SOUTH AUSTIN, TEXAS 78715 ON APRIL 5, 2003. SERVICE ADVISOR: 9 DOUG SHAW TOLD ME I NEEDED FAN BELTS(TWO AT $165), RT COOLING FAN MOTOR SOON($236.00 FOR COOLING FAN MOTOR, AND OTHER ENGINE COOLING FAN MOTOR REPLACED BUT IF COOLING FAN MOTOR ONLY AT $322.14), EVAPORATIVE COIL(AT COST $1035.00), EVAC&RECHARGE-ADD DYE($145.00 COST) FOR TESTING. I HAD SOMEONE ELSE PUT ON THE RT COOLING FAN MOTOR AND PUT FILL IT UP WITH FREON. IT IS STILL NOT WORKING PROPERLY. SOMETIMES IT WILL COME ON AND BLOW COLD AIR SOMETIMES IT WON'T. BUT IT WILL NOT COME ON RIGHT AWAY. DRIVER'S DOOR RADIO DOOR SPEAKER HAS A BUZZ.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068789January 15, 2004
ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER, POWER TRAIN, EQUIPMENT:ELECTRICAL
AIR CONDITIONING CONTINUALLY GOES OUT. AS CAR HAS EXPIRED WARRANTY, CHRYSLER SAYS THEY HAVE NO OBLIGATION TO REPAIR. I DISAGREE. I BELIEVE THAT CHRYSLER, AND IN MY PARTICULAR SITUATION, HAS A FAULTY A/C SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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