Chrysler 300C Complaints (2013)

35 consumer complaints on file.

#11047636November 20, 2017
VEHICLE SPEED CONTROL
ADAPTIVE CRUISE CONTROL WORKS PART OF THE TIME AND WILL NOT WORK PART OF THE TIME. THE FIRST FEW TIMES IT HAPPENED, IT WOULD START WORKING AFTER I TURNED THE ENGINE OFF AND RESTARTED IT. LATELY IT WILL BE OFF FOR SEVERAL DAYS AND THEN WORK A FEW DAYS BEFORE GOING OFF AGAIN. AFTER CHECKING THE INTERNET FOR SOLUTIONS, I FOUND NONE BUT FOUND LITERALLY HUNDREDS OF PEOPLE THAT HAVE THE SAME PROBLEM. I FEEL THIS IS A SAFETY PROBLEM BECAUSE IT CAUSES UNINTENTIONAL SPEEDING. IN ADDITION, THE ADAPTIVE CRUISE CONTROL PREVENTS THE CAR FROM GETTING TOO CLOSE TO THE VEHICLE IN FRONT OF YOU. AFTER GETTING USED TO THIS FEATURE, I FIND MYSELF GETTING TOO CLOSE TO OTHER CARS WHEN THE ADAPTIVE CRUISE CONTROL IS NOT WORKING. THIS IS THE SITUATION WHEN THE VEHICLE IS MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042786November 2, 2017
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL I HAVE RECEIVED 2 NOTICES IN THE MAIL ABOUT 2 RECALLS ON MY CAR. I HAVE NOT RECEIVED ANY OTHER INFORMATION AND IT APPEARS THAT THE ALTERNATOR TO BE REPLACED STILL NO PARTS ARE AVAILABLE ...WITH NO EXPECTED DATE AVAILABLE. THE SAME WITH THE AIRBAGS. I HAVE REGISTERED BOTH RECALLS ON LINE AND AM WAITING FOR MORE INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11036008October 24, 2017
ELECTRICAL SYSTEM
MY WIFE WAS COMING HOME FROM WORK AND SHE SAID THE RADIO TURNED OFF ON ITS OWN AND WOULDN'T GO BACK ON. THEN SHE SAID SHE BEGAN TO SMELL A "BURNING SMELL" OF LIKE PLASTIC OR BRAKES. SHE THEN SAID THAT THE CAR BEGAN TO SMOKE FROM UNDER THE HOOD, LUCKILY MY WIFE WORKS 5 MILES AWAY FROM HOME. I TOLD HER TO IMMEDIATELY TURN THE CAR OFF TO PREVENT ANYTHING ELSE FROM HAPPENING. I COULD STILL SMELL THE BURNING OF WHAT I LATER FOUND OUT WAS THE ALTERNATOR. I WENT ON THE INTERNET TO CHECK FOR RECALLS AND WAS SURPRISED TO FIND OUT THAT THERE WAS BUT ONLY ON THE V6 ENGINE MODELS BUT APPARENTLY WITH THE SAME EXACT ISSUES. I DISCOVERED IN ANOTHER WEBSITE THAT THERE IS MANY COMPLAINTS ON MY SAME CAR MODEL FROM OTHER OWNERS AS WELL. OUR CAR ONLY HAS 49K MILES AND DID NOT COST US CHEAP AT 45,000. CHRYSLER OUT TO BE ASHAMED FOR NOT POSTING THESE SERIOUS ELECTRICAL COMPLAINTS. MY WHOLE FAMILY HAS BEEN CHRYSLER FOR OVER 45 YEARS SINCE THE DAYS OF PLYMOUTH. PERHAPS ITS TIME TO CHANGE. PLEASE DO NOT WAIT TILL SOMEONE ENDS UP GETTING HURT OR EVEN KILLED OVER THIS SERIOUS MATTER THAT CAN MAKE VEHICLE CATCH-ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11030615September 30, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I WAS IN A CAR ACCIDENT IN JULY . MY CAR WAS TOWED TO CHRYSLER IN ALEX VA MY CAR WAS DIAGNOSED CORRECTLY THE CAR STALLED WAS SMOKING STEERING BRAKES AIR BAG ALL WERE ISSUES. DEALER HAD MY CAR 7/29-9/6.MY CAR STEERING WHEEL WAS TIGHT DRIVING I REPORT IT TO THE DEALER VERBALLY BY EMAIL WITH NO RESPONSE. TWO WEEKS AFTER RECEIVING MY CAR BACK IT SAFE BATTERY MODE LIGHT CAME ON AND BROKE DOWN I RECEIVED A JUMP START TWICE TO RESTART MY CAR. I SLOWLY DROVE OF APPLY LITTLE PRESSURE TO THE BRAKES THE SAFE BATTERY MODE LIGHT LIGHT CAME ON BRAKE ABS LIGHT EMERGENCY BRAKE LIGHT ENGINE LIGHT OTHER WARNING LIGHTS I HAD TO CONTROLL THE STEERING WILL TRYING TO APPLY BRAKES TO DRIVE WITH WAS DIFFICULT WHILE THE DASH IS BLANKING ORANGE AND ON AND OFF. I STOP THE CAR HAD IT TOWED TO CHRYSLER DEALERSHIP TO LEARN WHEN CALLING A 1800 NUMBER MY CAR WAS ON A RECALL LIST FOR ALTERNATOR. I CONTACT CHRYSLER CUSTOMER CARE TO RESOLVE THE RECALL TOLD THERE IS NO RESOLUTION FOR THIS RECALL. I INFORMED OF MY FEARS OF SAFETY AND ASKED FOR A SOLUTION TO AT LEAST RECEIVED A LOANER CAR UNTIL THE RECALL SOLUTION IN 2018 WOULD TAKE PLACE FOR REPAIRS. I WAS YELLED AT HUNG UP ON FOR ASKING FOR A REPLACEMENT RESOLUTION AND TOLD TO HAD THE SAME RECALL PART PLACE IN MY CAR AND PAY FOR IT AND SUBMIT THE RECEIPT TO CHRYSLER FOR REFUND. I INFORMED CHRYSLER I DON'T FEEL SAFE AND FEARFUL OF DOING THIS DUE TO MY EXPERIENCE AND NO SAFE WAY TO ENSURE THAT THIS WOULD NOT CAUSE A FIRE ANOTHER LOSS OF POWER AND CAUSES A ACCIDENT. I WAS TOLD BY CHRYSLER CUSTOMER CARE EACH TIME I CALLED THAT MY ONLY OPTION IS TO REPLACE THE ALTERNATOR WITH ANOTHER ALTERNATOR THAT IS ON RECALL OR WAIT UNTIL CHRYSLER MAKE THE RECALL SOLUTION WHICH THE NEW PART WILL BE AVAILABLE IN 2018 I WOULD HAVE TO LET THE CAR SIT UNRESOLVED AND NOT REPAIRED. I FEEL FORCED INTO THIS OPTION BY CHRYSLER AND THE DEALERSHIP AUTO SERVICE MANGER MIKE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11024848September 21, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. WHILE DRIVING 30-35 MPH, THE SEAT BELT INDEPENDENTLY UNLATCHED. THE CONTACT WAS UNABLE TO RE-LATCH THE SEAT BELT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,867.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024850September 21, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT THE VEHICLE WAS NOT OPERABLE WHEN SHIFTED INTO THE START POSITION. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS FOR OVER A YEAR. THE VEHICLE WAS TAKEN TO INDIAN TRAIL CHRYSLER JEEP DODGE (5501 W HWY, MONROE, NC) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SAME DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL JANUARY OR FEBRUARY OF 2018. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 18,644. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 11/15/17 *BF CONSUMER STATED PROBLEM STARTED AFTER AN OIL CHANGE ON 9/15/2016. THE CAR WOULD NOT CRANK ALOT. UPDATED 7/19/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021725September 6, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE DUE TO A NATIONAL BACK ORDER AND PROVIDE CASE NUMBER 32353856. THE CONTACT HAD NOT EXPERIENCED A FAILURE. TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021120September 1, 2017
ELECTRICAL SYSTEM, POWER TRAIN, SUSPENSION
PURCHASE THIS VEHICLE 11 MONTHS AGO AND 6 MONTHS INTO THE CAR THE FRONT SUSPENSION STARTED TO SHAKE REAL BAD, THEN A FEW MOTHS PAST THAT, THE TORQUE CONVERTER WENT OUT AND WAS REPLACED. KNOW THE ELECTRICAL SYSTEM WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015206August 14, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. WHILE THE VEHICLE WAS STATIONARY, IT WOULD NOT START WHEN PROMPTED. THE VEHICLE WAS TOWED TO STEW HANSEN OF DES MOINES, IOWA WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND CAUSED THE BATTERY TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 102,101.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013346August 7, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT OBSERVED SMOKE FROM THE HOOD OF THE VEHICLE. THE CONTACT CALLED FIELDS CHRYSLER (LOCATED ON 750 TOWNE CENTER BLVD, SANFORD, FL 32771), BUT NO APPOINTMENT WAS SCHEDULED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD HAVE SOMEONE CONTACT HER TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11012992August 5, 2017
UNKNOWN OR OTHER
THE FRONT DASH IS A LEATHER STITCHED DASH THAT HAS STARTED TO IMPEACH ON THE FORWARD VISION THROUGH THE FRONT WINDSHIELD. IT IS ON THE FARTHEST FORWARD PART OF THE CAR AND STARTING TO SLOWLY GO UP FARTHER WITH TIME. THIS HAS HAPPENED OVER TIME WHILE TURNING DRIVING AND ALL ROAD CONDITIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012158August 1, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND LOST POWER WITHOUT WARNING. THE CONTACT HAD TO CLIMB OUT OF THE FRONT PASSENGER SIDE WINDOW TO EXIT THE VEHICLE DUE TO THE LOSS OF POWER PREVENTING THE DOORS FROM UNLOCKING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO PALMER DODGE (LOCATED AT 11460 ALPHARETTA HWY ROSWELL, GA 37706 (770) 410-1111) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS DRAINED AND THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011803July 31, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. WHILE DRIVING 20 MPH, THE VEHICLE LOST POWER AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. IN ADDITION, THERE WAS AN ABNORMAL ODOR COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO WEAVER BROTHERS MOTORS (LOCATED AT 2035 S WHEELER ST, JASPER, TX 75951) WHERE IT WAS DIAGNOSED THAT THE BATTERY AND ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. UPDATED 09/06/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010324July 24, 2017
UNKNOWN OR OTHER
I JUST WANT YOU ALL KNOW THAT MY 2013 CHRYSLER 300 "ALTERNATOR" WAS BURNED IN THE SIDE STREET. WHY IS MY VEHICLE IS NOT COVERED MY THE ALTERNATOR RECALL THIS VERY DANGEROUS THAT CAN CAUSE A DEADLY ACCIDENT TO MY FAMILY. PLEASE TAKE A LOOK AT THIS PART RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994576June 13, 2017
ELECTRICAL SYSTEM
I OWN A 2013 CHRYSLER 300 C WITH THE 5.7 HEMI. I WAS PULLING OUT MY CAR OF THE GARAGE TO PARK IT IN FRONT OF MY HOUSE, WHEN I WAS PULLING IT OUT IT BEGAN TO MAKE HUMMING NOISES UNDER THE HOOD AND THE DASH WARNING LIGHTS BEGAN TO FLASH ABS,BATTERY SAVER ECT.I LOOKED UNDER THE HOOD AND THE ALTERNATOR WAS SMOKING, I RAN IN THE GARAGE AND GOT A BUCKET OF WATER AND POURED IT ON THE SMOKING ALTERNATOR. I TOOK IT TO THE SHOP AND THEY SAID THE ALTERNATOR SHORTED OUT AND DAMAGED THE BATTERY. I THINK CHRYSLER SHOULD RECALL ALL OF THESE ALTERNATORS IN THERE CARS, 300,CHALLENGER,CHARGERS,JEEPS..ECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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