Chevrolet Sonic Complaints (2013)

217 consumer complaints on file.

#10654978November 14, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE FIRST THING I NOTICED WAS WHEN I TURNED THE CAR ON AND PUT IT IN DRIVE THE RADIO TURNED OFF AND WOULD NOT COME BACK ON. AS I WAS DRIVING I THEN NOTICED THE CARS SIGNAL LIGHTS WERE NOT WORKING EITHER. I HAD TO TURN THE CAR ON AND OFF SEVERAL TIMES BEFORE THE SIGNAL LIGHTS WOULD BEGIN TO WORK AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652264November 3, 2014
UNKNOWN OR OTHER
CPSC:I1480205A. 2013 CHEVY SONIC. CONSUMER STATED THAT HE IS HAVING PROBLEMS WITH THE KEY FOB FOR IS CAR. *LN THE CONSUMER STATED HE HIT THE KEY FOB FAIRLY HARD WHICH CAUSED THE KEY TO TURN, AND THE VEHICLE SHUT OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651871November 1, 2014
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE HIGHWAY AT BETWEEN 55 AND 65 MPH. THE SIDE I WAS ON HAD A LONG, STEADY INCLINE UPWARD. I HAD SET MY CRUISE CONTROL TO ABOUT 63 MPH. AS I WAS GOING UPHILL THE CRUISE CONTROL WAS SUPPLYING FUEL TO GET TO AND MAINTAIN MY SPEED AT 63 MPH. I WAS APPROACHING ANOTHER CAR IN MY LANE AND DECIDED RATHER THAN PASS, I WOULD SLOW DOWN. THEY WERE GOING QUITE A BIT SLOWER THAN ME SO CAME UP UPON THEM QUICKLY. I PRESSED THE BRAKE TO SLOW DOWN BUT THE BRAKE WAS HARD AS A ROCK. IT WOULD NOT BUDGE SO IT DID NOT DISCONNECT THE CRUISE CONTROL AND MY CAR KEPT ACCELERATING. I PANICKED AND TRIED TO USE BOTH FEET ON THE BRAKE. IT STILL WOULD NOT BUDGE. I WAS WITHIN 2 CAR LENGTHS OF THE CAR IN FRONT OF ME WHEN FINALLY THE CAR REACHED THE SPEED I HAD SET THE CRUISE CONTROL FOR AND THE BRAKES FINALLY DEPRESSED. IN HINDSIGHT, I HAD OPTIONS I.E. PUTTING THE CAR IN NEUTRAL, TURNING KEY OFF, TURNING TO AVOID A COLLISION, SHUTTING OFF CRUISE CONTROL, BUT THIS CAR WAS NEW TO ME, AND IN THAT MOMENT I FULLY EXPECTED THE BRAKES TO WORK. ONCE I WAS IN CONTROL, I TRIED TO RECREATE THE PROBLEM WITH NO ONE AROUND, KNOWING MY OPTIONS NOW. IT HAPPENED REPEATEDLY. A SERVICE TECH ALSO HAD IT HAPPEN TO THEM. FIRST ATTEMPT AT REPAIR DID NOT FIX IT. SECOND ATTEMPT DID. IT WAS A BAD CHECK VALVE. APPARENTLY THE CHECK VALVE LET AIR OUT OF A BOOSTER, SO I LOST MY BRAKES? THE CHECK VALVE ALSO LET FLUID FILL THE BOOSTER. THE MASTER CYLINDER AND VACUUM WERE REPLACED AS WELL. LOOKING BACK, THERE WERE SIGNS, BUT NO OBVIOUS ONES. A RANDOM HI-PITCHED NOISE (AIR SQUEAKING OUT THE CHECK VALVE). LOSS OF BRAKE FLUID. DEALER HAD TO FILL IT WHEN I BOUGHT IT AND I ADDED SOME AT 6 MONTHS. THIS WAS A DANGEROUS AND SCARY EXPERIENCE. I QUESTION THE DESIGN TO DIS-ENGAGE CRUISE CONTROL AND THE QUALITY OF THE CHECK VALVES THEMSELVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651872November 1, 2014
STRUCTURE
CHEVY IS AWARE OF THIS PROBLEM, BUT THEY DON'T HAVE A WORKING SOLUTION. THEIR RELATED BULLETIN IS PI0826. I PARK MY CAR ON AN INCLINE WITH THE RIGHT SIDE OF THE CAR SLIGHTLY HIGHER THAN THE LEFT BY APPROXIMATELY 10 DEGREES WHEN IT RAINS, WATER COMES IN THROUGH THE LOWER WINDSHIELD AREA, DOWN AN AIR VENT, THROUGH AND AROUND AN AIR FILTER, THROUGH AND AROUND A FAN ASSEMBLY AND DRIPS ONTO THE PASSENGER SIDE FLOOR. 1ST TIME IT HAPPENED, I THOUGH IT WAS ME, LEAVING THE WINDOW AJAR, OR A WATER BOTTLE LEAKING, OR ACCIDENTLY LEAVING DOOR UNLOCKED AND SOMEONE DOING SOMETHING. I DRIVE MAYBE ONCE A WEEK, SO BY THE TIME I FOUND THE PROBLEM, THE CAR SMELLED REALLY BAD. IT WAS A FISHY TYPE SMELL. I HAD CHECKED WINDOWS, THEY WERE UP. I HAD TO UNLOCK, SO IT WAS NO ONE GETTING IN. LUCKILY, THE MAT HAD A PLASTIC BOTTOM AND IT HELD MOST OF THE WATER, BUT THE CARPET BELOW DID GET WET AS WELL. I HADN'T USED THE CAR FOR ABOUT 5 DAYS, AND THE FLOOR MAT WAS STILL SOAKED 3-4 DAYS AFTER THE ACTUAL RAIN. IT TOOK 3 DAYS TO REMOVE THE SMELL FROM THE MAT ALONE. LAUNDRY DETERGENT DIDN'T WORK. I FINALLY GOT IT BETTER WITH WHITE VINEGAR. I HAD TO SPRAY IT AFTER THAT WITH LYSOL AND COLOGNE. SO MUCH FOR THE "NEW CAR SMELL". 2ND TIME IT HAPPENED I KNEW IT WASN'T ANYTHING I DID. LUCKILY, I WENT OUT TO CHECK IT THE DAY AFTER A STORM. IT WAS SOAKED AGAIN, AND AGAIN I HAD TO CLEAN IT AND DRY IT UP. THIS IS WHEN I SEARCHED AND FOUND OUT ABOUT THE BULLETIN. IT WAS APPLIED BY A DEALER, BUT IT DID NOT WORK. 2ND ATTEMPT TO REPAIR WAS TO REPLACE THE LOWER TRIM ON WINDSHIELD. THERE IS LESS WATER, BUT IT'S STILL COMING IN. I SHOULDN'T HAVE TO WORRY HOW I PARK. I AM CONCERNED ABOUT MOLD FROM THE WET FILTER & FLOOR PADDING, PREMATURE RUSTING WHEN THE FLOOR GETS WET AND PREMATURE FAILURE IF THE FAN GETS WET. I HEARD SAME ISSUE ON ANOTHER MODEL HAS A SPECIFIC PART FOR THE FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643177October 7, 2014
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING HOME, THE VEHICLE STARTED TO SMOKE. THE WINDOWS WERE ROLLED DOWN, THE AIR CONDITIONER WAS OFF AND IT IS ABOUT 86 DEGREES OUTSIDE. THIS ISN'T THE FIRST QUIRKY INCIDENT TO HAPPEN IN THIS VEHICLE. I JUST BOUGHT IT ABOUT 7 MONTHS AGO. ALL THE STANDARD MAINTENANCE HAS BEEN DONE TO THIS VEHICLE. NOT SURE WHY IT IS SMOKING. AFTER IT BEING IN OUR CARE FOR 4 MONTHS, THE CHECK ENGINE LIGHT WILL ALSO NOT GO OFF, AND THE REMOTE START DOESN'T WORK ANYMORE. THE DRIVER SIDE DOOR HAS BECOME LOOSE AS WELL. NO ONE HAS BEEN HANGING ON IT, JUST SIMPLY OPENING AND CLOSING THE DOOR. ALSO THE PLASTIC CAP ON THE SHIFT HAS POPPED OFF. I WILL BE GETTING IT CHECKED TOMORROW AND POSSIBLY GETTING RID OF IT SOONER THAN LATER. THIS IS A VERY POOR GM MODEL CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640144September 30, 2014
ELECTRICAL SYSTEM
WHILE DRIVING HOME FROM WORK DOING 55 MPH THE CAR JUST SUDDENLY TURNED ITSELF OFF WITH NO WARNING. THE DASHBOARD WENT BLANK. WAS ABLE TO PULL OVER OFF THE ROAD. THE KEY WAS STILL IN THE ON POSITION. THE CAR RESTARTED WITH NO PROBLEM BUT MY GAS GAUGE SHOWED ONLY 1 BAR AND THE MILES PER TANK SHOWED 40. BEFORE THE INCIDENT I HAD 1/2 A TANK OF GAS. AS I STARTED DRIVING AGAIN THE GAS GAUGE LITTLE BY LITTLE STARTED TO MOVE BACK UP TO WHERE IT WAS. VERY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638739September 24, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WAS ONE INJURY REPORTED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10637087September 17, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT LEAK IN THE TRANSMISSION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEALS AND GASKETS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT INQUIRED IF THE ENGINE NEEDED TO BE REPAIRED AND NEITHER THE AUTHORIZED DEALER NOR THE MANUFACTURER WAS ABLE TO CONFIRM IF THE COMPONENT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627194August 21, 2014
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE ACCELERATED AND CRASHED INTO A POLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK AND BRUISES ON HER BODY. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 22,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10621597August 12, 2014
VISIBILITY/WIPER, ELECTRICAL SYSTEM
I HAVE OWNED A 2013 CHEVY SONIC FOR ABOUT 6 MONTHS NOW. THE OTHER DAY I WENT OUT TO DRIVE, SO I STARTED MY CAR WITH MY KEY FOB. AS I WAS ABOUT TO DRIVE AWAY I REACHED UP WITH MY RIGHT HAND TO TURN ON THE WIPERS. I HIT THE FOB FAIRLY HARD AND IT CAUSED THE KEY TO TURN, WHICH IN TURN SHUT OFF THE CAR. LUCKILY I WAS NOT DRIVING WHEN I WENT TO PUT THE WIPERS ON. EVEN MORE LUCKY WAS THAT I WASN'T DRIVING AND HIT IT HARD ENOUGH TO LOCK THE STEERING. I'VE HEARD THAT THIS WAS AN ISSUE IN OTHER VEHICLES AND IT WAS RESOLVED BY SEPARATING THE KEY AWAY FROM THE FOB SO THAT THE FOB DANGLED INSTEAD OF CREATING A LONG, SOLID KEY THAT COULD CAUSE THE ISSUE WHICH HAPPENED TO ME. YOU WOULD THINK WITH ALL THE IGNITION ISSUES GM HAS HAD, THEY WOULD HAVE COVERED ALL POSSIBLE PROBLEMS, BUT OBVIOUSLY NOT. I FEEL THE ONLY SOLUTION WOULD BE TO SEPARATE THE FOB FROM THE KEY SO THAT IT DOES NOT LOCK AND EXTEND SO MUCH THAT IT BECOMES AN OBSTACLE WHEN USING THE CONTROLS AROUND IT. THE KEY SHOULD BE SEPARATE FROM THE FOB. WHETHER PUT ON THE SAME KEY CHAIN OR NOT, THAT WOULD BE UP TO THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618821August 4, 2014
SERVICE BRAKES
MY BRAKES TREMBLE, WHEN STOPPING.. I HAD THEM CHECK OUT. 07/24.2013.... THE MECHANIC STATED: THE BRAKES ARE NEW. IT MIGHT BE ROTORS. WHAT IS THE PROBLEM? IS THERE A RECALL? IF NOT THERE SHOULD BE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617780July 30, 2014
STRUCTURE:BODY
WE STARTED HEARING A RATTLING COMING FROM THE RIGHT TRUNK AREA TOOK IT TO BE DIAGNOSED AND THIS ISSUE CANNOT BE FIXED TRUNK LID IS RUBBING SIDE OF CAR CHIPPING PAINT IT IS UNABLE TO BE ALIGNED BECAUSE BODY IS BENT MOST OF THE BODY LINES ON THE VEHICLE ARE NOT LINED UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616413July 25, 2014
UNKNOWN OR OTHER
CAR IS SMOKING FROM ENGINE AND EXHAUST AND CREATING EXTREME HEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611397July 17, 2014
SUSPENSION, STRUCTURE
YOU CANT PUT ANYTHING IN THE TRUNK OR HAVE PASSENGERS ON BACK SEAT WITHOUT CAR BOTTOMING OUT. IF YOU EXCEED 300 POUNDS IN TRUNK THE BACK WHEELS GO ALL THE WAY UP IN CAR, RIDE IS TERRIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607727July 2, 2014
AIR BAGS
WE WERE DRIVING DOWN THE ROAD IN OHIO WHEN A F-150COME OUT OF ANOTHER ROAD AND T BONED ME THEY HAD O CUT ME OUT OF THE CAR MY NECK WAS INJURED AND MY BACK STILL HURTS AND I HAVE BAD HEADACHES NOW THE AIR BAGS DID NOT DEPLOY BUT GM SAYS I WAS NOT HIT HARD ENOUGH BUT I HAD SEVERAL AIRBAGS IN THE CAR AND NONE OF THEM DEPLOYED AND CAR WAS A TOTAL LOSS .I THINK IT IS PRETTY SAD WHEN U BUY A VEHICLE FOR SAFETY THEN YOU CRASH AND THE COMPANY HAS NO CARE ABOUT YOU THEY JUST CARE ABOUT TRYING TO SAY THAT NOTHING WAS FAULTY ON THERE PART BUT AS WE ALL KNOW THEY HAVE HAD SEVERAL RECALLS ON THESE CARS SINCE FOR FAULTY AIRBAGS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10606270June 26, 2014
AIR BAGS, WHEELS
I JUST NOTICED THERE WAS AN AIRBAG RECALL ON MY VEHICLE, I DID NOT GET NOTICE OF THIS RECALL. I WAS IN A RECENT ACCIDENT AND EVERYONE SEEM SHOCKED THAT MY AIRBAGS DID NOT DEPLOY DUE TO THE DAMAGES TO MY CAR. ADDITIONALLY, I AM HAVING TO ADD AIR TO MY TIRES WEEKLY AS SOON AS I ADD AIR THEN I GET ANOTHER WARNING THAT MY TIRES NEED MORE AIR. THE SENSOR DID NOT RESPOND AS MY ONSTAR SERVICES DID NOT GET IT TO RESPOND AS THE SERVICE IS SET UP TO DO. I HAVE CHANGED CLIMATE FROM A COLD(PA) TO A WARMER (GA) AND STILL HAVE THE SAME PROBLEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10598836June 17, 2014
ENGINE, ELECTRICAL SYSTEM
THIS HAS HAPPENED MORE THAN ONCE SINCE I BOUGHT THE CAR IN OCTOBER 2013, BUT IT IS HAPPENING DAILY NOW. I PUT THE KEY IN THE IGNITION AND IT WILL NOT TURN AT ALL. IT IS STUCK. I TAKE THE KEY OUT AND PUT IT BACK IN AND TRY TO TURN WITH NO LUCK. TODAY IT TOOK 15 TIMES OF TRYING TO TURN THE KEY AND TAKING IT OUT AND PUTTING IT BACK IN BEFORE IT WOULD START. I HAVE EVEN VIDEOED MYSELF TRYING TO START MY CAR SO I CAN SHOW THE DEALERSHIP. I AM SUPPOSED TO TAKE IT IN TOMORROW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598257June 14, 2014
ENGINE
AFTER HASELWOOD CHEVROLET BUICK GMC DEALERSHIP FIXED THE TRANSMISSION SEALS I NOTICED THAT THE ENGINE IS IDLING ROUGH WHEN AT A STOP LIGHT I NOTICE THIS EVERY ONCE IN A WHILE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596812June 7, 2014
ENGINE AND ENGINE COOLING
THE AIR CONDITIONER MAKES A HORRIBLE SQUEALING NOISE. IT DOES THIS LIKE CLOCKWORK EVERY 30 SECONDS WHILE RUNNING THE AC ON 2 OR ABOVE. IT IS SO LOUD EVEN WITH THE RADIO ON YOU HEAR IT GOING DOWN THE ROAD. IT STARTED RIGHT AFTER I HIT 2000 MILES ON THE CAR AND ABOUT A MONTH AFTER BUYING IT. IT CONTINUES TO DO IT A YEAR LATER AND I HAVE TAKEN IT TO THE DEALER 8 TIMES, THE SAY IT IS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594446May 27, 2014
ENGINE
WHEN IN PARK, THE ENGINE IDLES VERY ROUGHLY. AS A RESULT OF THE ROUGH IDLE, THE FUEL ECONOMY IS NOT AS GOOD AS IT IS SUPPOSED TO BE. TWICE, THE CAR HAS STOPPED RUNNING WHEN AT A STOP SIGN/TRAFFIC LIGHT. WHEN I REPORTED TO MY DEALER, THE DEALER INFORMED ME THERE WAS A TSB ON THE ISSUE AND THE SOLUTION WAS TO RUN TIER 1 GASOLINE IN THE VEHICLE. THE DEALER INDICATED THAT GM DOES NOT HAVE A "FIX" FOR THE PROBLEM. THE CAR HAS THE 1.8 L GASOLINE ENGINE WITH SIX SPEED AUTOMATIC TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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