Chevrolet Silverado Complaints (2014)

1,611 consumer complaints on file.

#10690607February 25, 2015
FUEL/PROPULSION SYSTEM
GAS MILEAGE COMPLAINT . STATED MILEAGE (HWY ) IS 22 MPG , THE FIRST SIX MONTHES OF DRIVING DID ACHIEVE THIS STATED MILEAGE ,OCCASIONALLY AS MUCH AS 23 MPG .AFTER 2 RECALL SERVICE VISITS AND AN OIL CHANGE , THE MILEAGE ABRUPTLY DROPPED TO 18 MPG I COMPLAINED TO CHEV. SERVICE IN COTTAGE GROVE ,OR SEVERAL TIMES OVER THE COURSE OF 4 MONTHES THEY ADVISED ME TO CHANGE FUEL (SERVICE STATIONS ,) PUT A FUEL BOOSTER ADDITIVE IN THE TANK ,CHECK TIRE PRESSURE .THEY ALSO STATED THAT THE FUEL MNFRS. CHANGING THE FUEL BLEND FOR THE WINTER SEASON MAY BE THE CAUSE. NO SERVICE CODES IN THE COMPUTER . NONE OF THE SUGGESTED "FIXES" HAVE CHANGED THE MILEAGE ,STILL AT AROUND 18 MPG . SOMETHING CAUSED THIS SUDDEN DROP IN MPG .I HAVE A COUPLE OF IDEAS , 1. ONE RECALL WAS A COMPUTER SOFTWARE UPGRADE ,WRONG SHIFT PARAMETERS INSTALLED ? 2. AT PRESCRIBED OIL CHANGES ,06/03/14 &12/18/14 , ( TRUCK REQUIRES DEXOS 0-20 OIL ) MAYBE WRONG OIL WAS INSTALLED ? ONE INVOICE SHOWS 5W-30 WAS INSTALLED . HOWEVER DEALERSHIP DENIES INSTALLING WRONG OIL . HOW CAN I HAVE THE OIL ANALYZED TO DETERMINE WHICH IS IN THE TRUCK ? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690321February 24, 2015
VISIBILITY/WIPER
RANDOM WINDSHIELD CRACKING, ITS 15 F HERE COLD YES.... DROVE TRUCK TO GAS STATION, GOT BACK IN TRUCK, USED THE WINDSHIELD WASHER AND WATCHED IN AWE AS THE WINDSHIELD CRACKED FROM WIPER BLADES AREA. HORZ. CRACK AROUND 4 FEET LONG, IMMED. TOOK TO MUNCIE CHEVY DEALER, SAID NOT GM PROBLEM....................... THIS IS A SAFETY ISSUE...................... *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690363February 24, 2015
POWER TRAIN
DRIVING THROUGH THE PARKING LOT WHEN I NOTICED A LOSS OF POWER. I LOOKED DOWN AT THE DASHBOARD AND SAW THE CHECK ENGINE LIGHT WAS ON. AFTER CALLING THE DEALER, I ATTEMPTED TO DRIVE BACK HOME. THE TRUCK WOULDN'T GO PAST SECOND GEAR. I EVEN TRIED PUTTING IT ON MANUAL AND SHIFTING MYSELF. EVEN THOUGH THE LEVER WAS ON M, THE M ITSELF DID NOT LIGHT UP AND THE + - BUTTONS DID NOT WORK. THANKFULLY I MADE IT HOME WITH THE HAZARDS ON. THIS IS THE SECOND TIME DEALING WITH THIS ISSUE. THE DEALER SAID IT WAS THE TRANSMISSION CONTROL MODULE THE FIRST TIME. NOW THEY ARE SAYING IT'S THE SPEED SENSORS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689569February 20, 2015
TIRES, SUSPENSION
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING 30 MPH, THE VEHICLE STARTED TO SHAKE AND RATTLE UNTIL THE TRANSMISSION WAS SHIFTED INTO SIX CYLINDER MODE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVER SIDE TIRE WAS NOT BALANCED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SHORTLY AFTER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689701February 20, 2015
POWER TRAIN
"CHECK ENGINE" LIGHT TURNED ON WHILE DRIVING ON THE EXPRESSWAY. I PULLED OFF THE EXIT RAMP AND CAME TO A RED LIGHT. WHEN IT TURNED GREEN, I STEPPED ON THE GAS AND THERE WAS LITTLE TO NO POWER. I PULLED INTO THE CLOSEST PARKING LOT AND TURNED THE VEHICLE OFF FOR A FEW MINUTES. TURNED IT ON AGAIN AND THE CHECK ENGINE LIGHT WAS STILL ON. I PUT THE TRUCK IN REVERSE AND THE POWER WAS BACK TO NORMAL. I PUT IT IN DRIVE AND PULLED UP TO THE STOP SIGN WITHOUT INCIDENT. UPON MAKING A RIGHT TURN, I NOTICED THE RPMS WERE UNUSUALLY HIGH AND THE TRANSMISSION WAS NOT SHIFTING HIGHER THAN MAYBE 2ND GEAR. I PULLED INTO THE CLOSEST PARKING LOT AGAIN AND CALLED CHEVROLET TOW SERVICES AND THE DEALER WHO SOLD ME THE TRUCK AS NEW WITH 450 MILES ON THE ODOMETER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682628February 10, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT 85 MPH, THE SHIFT LEVER SHIFTED INDEPENDENTLY FROM HIGH TO LOW GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,685.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680902February 3, 2015
ENGINE
TL*THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS SMOKE COMING FROM THE HOOD AND THERE WAS A CHEMICAL ODOR INSIDE THE VEHICLE. THE CONTACT MENTIONED THAT THE EXHAUST FLUID CONTAINED AMMONIA. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT DIESEL EXHAUST FLUID WAS LEAKING DUE TO A GASKET FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10680422February 1, 2015
SUSPENSION, ELECTRICAL SYSTEM
VEHICLE VIBRATES AT HIGHWAY SPEED. GM ACKNOWLEDGES THAT THIS/THERE IS AN ENGINEERING ISSUE WITH THIS VEHICLE AND THAT THERE IS NO RECOMMENDED FIX. HAVING SAID THAT, THEY ADVISE THE VEHICLE IS PERFORMING "AS DESIGNED." BECAUSE THE VEHICLE IS POORLY DESIGNED AND POORLY ENGINEERED, THEN POOR PERFORMANCE IS EXPECTED. THE DEALERSHIP WILL NOT ATTEMPT REPAIRS, SO I'M STUCK WITH THE VEHICLE S IS. THE PROBLEM IS, AND YOU KNOW THIS, THERE ARE MANY, MANY COMPLAINTS OF THIS ISSUE, AND NEITHER YOU NOR THE MANUFACTURER WILL DO ANYTHING ABOUT IT. WORSE, THEY (CHEVROLET) CONTINUES TO SELL THESE TRUCKS KNOWING THERE ARE PROBLEMS. WORSE YET, THIS INFORMATION IS NOT BEING DISCLOSE TO NEW BUYERS UNDER THE VEIL OF "PERFORMING AS DESIGNED." LASTLY, NOTE THAT SINCE THERE ARE NO ATTEMPTS TO REPAIR THERE MAY NOT BE A TRIGGER FOR THE LEMON LAW FILING ("... AT LEAST THREE ATTEMPTS..). REMEMBER, THE IGNITION SWITCH WAS A NON- ISSUE TO YOU AND GM UNTIL SOMEBODY DIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680094January 30, 2015
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
MY SILVERADO DOESN'T HAVE CHILD DOOR LOCKS, AND EVEN WHEN THE DOORS ARE LOCKED, IF YOU PULL THE HANDLE TWICE IT OPENS THE DOOR. MY TWO YEAR OLD OPENED THE DOOR ON THE HIGHWAY AND SCARED US SO BAD WE NEARLY WRECKED. NOW HIS CAR SEAT IS IN THE MIDDLE BUT THIS IS A VERY UNSAFE DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679302January 27, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE AND THE STEERING WHEEL VIBRATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A VIBRATION IN THE ACTING FUEL MANAGEMENT MODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660660January 22, 2015
ENGINE
2014 CHEVY SILVERADO CONSUMER STATED THE VEHICLE WAS LEAKING OIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676897January 21, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING AT NIGHT IN A RURAL AREA, THE CONTACT STATED THAT THE HEAD LAMPS DID NOT PROVIDE CLEAR VISIBILITY FROM A DISTANCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676691January 20, 2015
SEATS
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE REVERSING, THE DRIVER'S SEAT BECAME UNLATCHED AND MOVED FORWARD INDEPENDENTLY CAUSING THE CONTACT TO BE THROWN AGAINST THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676849January 20, 2015
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
WE PURCHASED THIS 2014 CHEVY SILVERADO CREW CAB IN JANUARY OF 2014 IT WAS DRIVEN BY THE GENERAL MANAGER OF THE LOCAL CHEVY DEALERSHIP IT HAD APPROXIMATELY 3500 MILES ON IT ,THE ISSUES STARTED AS SOON WE GOT IT HOME 1)THE ALARM WENT OFF WHILE SITTING IN OUR DRIVE WAY (NO ONE AROUND IT DAYLIGHT) 2)THE HEAD LIGHTS WENT OUT WHILE DRIVING IT AT NIGHT 3)THE SPEAKER WOULD CRACKLE WHEN YOU OPEN THE DOORS 4)THE DOORS WOULD NOT UNLOCK WHEN VEHICLE WAS PUT IN PARK 5) NOISE FROM THE TRANSMISSION BUT THE DEALERSHIP CALLED IT NORMAL 6)TRANSMISSION WOULD SHIFT WITH A THUD SOMETIMES DEALERSHIP SAID TRANSMISSION HAD TO LEARN OUR DRIVING HABITS 7)HORN WOULD START OFF STRONG THEN DIE TO A MUFFLE 8)FILM ON THE INSIDE OF THE WINDSHIELD AND THE SMELL OF COOLANT INSIDE THE VEHICLE BUT THE DEALERSHIP SAYS IT CAN'T DUPLICATE THE PROBLEM BUT CAN SEE THE FILM ON THE WINDSHIELD 8)4 WHEEL DRIVE WAS MAKING A RUMBLING NOISE THE BEARING HAS TO BE SHIPPED FROM GM BECAUSE THE PART IS NOT AVAILABLE YET 9 )THE HEATED SEATS QUIT HEATING 10) THE DOORS COULD NOT BE UNLOCKED FROM INSIDE THE VEHICLE I HAD TO USE THE REMOTE ENTRY TO GET IN THE PERSON INSIDE THE VEHICLE COULD NOT GET THE DOORS TO UNLOCK 11)THE TURN SIGNALS QUIT WORKING THE SOCKETS HAD TO BE REPLACED 12) I AM SURE I FORGOT SOMETHING BUT THIS IS THE LIST OF ISSUES THAT I COULD REMEMBER . WE HAVE CONTACTED GM DIRECTLY BUT THEY ARE PRETTY MUCH WORTHLESS AT THIS POINT NO ONE HAS DIED YET THAT I KNOW OF AND UNTIL THEN GM WILL NOT TAKE OWNERSHIP OF THESE ISSUES [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676543January 19, 2015
FUEL/PROPULSION SYSTEM, ENGINE AND ENGINE COOLING
I WAS TRAVELING UP AN INCLINE WHEN VEHICLE STARTED JUMPING. ENGINE LIGHT CAME ON, AS WELL AS STABILITY OR SKID CONTROL AND WHEN TURNING ON TURN SIGNAL THE WIPERS CAME ON. DID NOT FEEL SAFE BUT DROVE TO NEAREST DEALERSHIP WITH VEHICLE JUMPING AND MISSING OUT, ABOUT 4 BLOCKS. DIAGNOSES WAS FAULTY FUEL INJECTOR AT 4577 MILES ON VEHICLE. AFTER PICKING UP VEHICLE WHEN REPAIR WAS DONE IT MISSED OUT AGAIN BUT NO ENGINE LIGHT. DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. HOPE THIS ISN'T GOING TO BE ONGOING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676217January 17, 2015
POWER TRAIN
I BACKED MY TRUCK OUT OF THE GARAGE AND PARKED IN THE DRIVEWAY. I PUT IN PARK AND HAD MY KEYS IN MY HAND. I WENT TO WALK BACK INSIDE THE HOUSE WHEN I TURNED AROUND AND SAW MY TRUCK ROLLING DOWN THE DRIVEWAY. I STOPPED IT AND PULLED BACK UP IN THE DRIVEWAY AND PUT IN PARK AGAIN JUST FOR IT ROLL BACK DOWN THE DRIVEWAY. AFTER I COUPLE TIMES OF REPEATING THIS THE TRANSMISSION FINALLY ENGAGED INTO PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673007January 16, 2015
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
I WAS GOING NORTH WHEN A VEHICLE SUDDENLY STOPPED IN FRONT OF ME. I BRAKED AS QUICKLY AS POSSIBLE, THE 2014 CHEVY SILVERADO THAT I WAS DRIVING ONLY SLOWLY CAME TO A STOP. UNFORTUNATELY, I REARENDED ANOTHER VEHICLE. THANKFULLY I HAD NOT GOTTEN UP TO THE SPEED LIMIT (30MPH) AND WAS ONLY GOING 20MPH. MY TRUCK WOULD NOT BRAKE QUICKLY. NO SCREECHING TIRES, NO BLACK MARKS ON THE ROAD. THE STOP WAS SO SLOW THAT I HAD TIME TO TURN THE STEERING WHEEL AND ONLY DAMAGE PART OF MY FRONT END. THE GRILL, BUMPER, AND HOOD WERE SMASHED IN. NO AIRBAGS CAME OUT OF THE TRUCK, AND MY ONSTAR SERVICE SENSOR DID NOT GO OFF. AFTER COLLIDING WITH THE VEHICLE MY 2014 CHEVY SHUT OFF BY ITSELF. I HAD THE BRAKE STILL DEPRESSED & PUT THE TRUCK INTO PARK. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10672998January 16, 2015
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
I WAS GOING NORTH WHEN A VEHICLE SUDDENLY STOPPED IN FRONT OF ME. I BRAKED AS QUICKLY AS POSSIBLE, THE 2014 CHEVY SILVERADO THAT I WAS DRIVING ONLY SLOWLY CAME TO A STOP. UNFORTUNATELY, I REARENDED ANOTHER VEHICLE. THANKFULLY I HAD NOT GOTTEN UP TO THE SPEED LIMIT (30MPH) AND WAS ONLY GOING 20MPH. MY TRUCK WOULD NOT BRAKE QUICKLY. NO SCREECHING TIRES, NO BLACK MARKS ON THE ROAD. THE STOP WAS SO SLOW THAT I HAD TIME TO TURN THE STEERING WHEEL AND ONLY DAMAGE PART OF MY FRONT END. THE GRILL, BUMPER, AND HOOD WERE SMASHED IN. NO AIRBAGS CAME OUT OF THE TRUCK, AND MY ONSTAR SERVICE SENSOR DID NOT GO OFF. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10673070January 16, 2015
ELECTRICAL SYSTEM, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE ELECTRICAL COMPONENTS INTERMITTENTLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672478January 14, 2015
ELECTRICAL SYSTEM, WHEELS, TIRES
THE DRIVERS SIDE FRONT TIRE ALERTED IT WAS LOW ON AIR. STOPPED AND CHECKED AIR PRESSURE BUT IT WAS OK. I RETURNED HOME AND THE NEXT MORNING THE DRIVERS SIDE REAR TIRE WAS FLAT. SWAPPED THE TIRE WITH THE SPARE AND TOOK IT TO THE DEALER. THE AIR PRESSURE DISPLAY ON THE TRUCK IS REVERSED. THE INDICATOR FOR THE FRONT TIRE IS SHOWING THE REAR TIRE. THE REAR TIRE IS SHOWING THE PRESSURE FOR THE FRONT TIRE. THEY ARE FIXING IT NOW, NOT SURE OF THE TROUBLE YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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