Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10163079July 21, 2006
UNKNOWN OR OTHER
MY 2002 CHEVY SILVERADO HAS A NO START PROBLEM. THE TRUCK HAS ALWAYS STARTED ON FIRST USE BUT AFTER IT HAS BEEN DRIVEN AND SHUT OFF, MANY TIMES IT DOES NOT RESTART. IT HAS HAPPENED IN ALL TYPES OF WEATHER AND AND EVEN IF ONLY RUNS FOR A SHORT PERIOD. THERE IS NO RHYME OR REASON TO IT. SOMETIMES IT STARTS AND SOMETIMES IT DOESN'T. AFTER THE TRUCK SITS FOR ABOUT 2 HOURS, IT USUALLY STARTS AGAIN. I HAVE TAKEN IT INTO THE CHEVY DEALERAND THE STARTER WAS REPLACED. THIS DID NOT CURE THE PROBLEM. SEVERAL MONTHS AGO THEY REPLACED THE PARKING SWITCH AND CONNECTORS. THE PROBLEM IS STILL OCCURRING AND MORE OFTEN. I HAVE TAKEN IT TO THE DEALER AT LEAST 5 OTHER TIMES AND THEY CANNOT IDENTIFY THE PROBLEM. I CANNOT DRIVE THE TRUCK WITHOUT WORRYING THAT I WILL BE STRANDED EVERYTIME I TURN IT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162789July 18, 2006
SEATS
DRIVERS SEATBACK HAS BROKEN TWICE IN LESS THAN A YEAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162497July 16, 2006
TIRES:TREAD/BELT
RIGHT REAR TIRE TREAD SEPARATED FROM TIRE AT HIGHWAY SPEED (APPROXIMATELY 65 MPH). CREATED SIDE DAMAGE TO MY CHEVROLET. 3500 VAN. TIRE DID NOT BLOW OUT. WAS FLAT NEXT MORNING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161949July 10, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS SYSTEM FAILURE ABS LIGHT ON 77,000 MILES 2002 SILVERADO GM WILL NOT ADMIT IT HAS A MANUFACTURING DEFECT WITH THE ABS SYSTEM - AFTER SEARCHING THE INTERNET I FIND THERE ARE AN ABUNDANT OF ABS FAILURES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161978July 10, 2006
PARKING BRAKE
DT*: THE CONTACT STATED WHILE APPLYING PRESSURE TO THE PARKING BRAKE THE PEDAL DOES NOT FEEL FIRM. THE BRAKES CHIRP CONSTANTLY. THERE IS A NHTSA RECALL, # 05V161000, REGARDING THE PARKING BRAKE. THE VIN WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161825July 7, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED A MANUFACTURER RECALL LETTER # 85068 WAS RECEIVED FOR CORROSION OF THE VEHICLE SPEED SENSORS. THE CORROSION MADE THEM INOPERATIVE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE SENSORS COULD NOT BE REMOVED WITHOUT DAMAGING THE ROTORS. THE REPAIR WAS OFFERED AT COST,*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161492July 5, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED, WHILE PULLING INTO A PARKING SPACE AT 3 MPH, THERE WAS AN UNWARRANTED ABS ACTIVATION HINDERING THE BRAKES FROM STOPPING THE VEHICLE. THE VEHICLE'S BRAKES WERE INSPECTED AND CLEANED BY DEALER'S MECHANIC. THIS INCIDENT RELATES TO GM'S RECALL # 05068 (WHEEL SPEED SENSOR). THE FAILURE OCCURRED 15 SEPARATE TIMES SINCE THE INSPECTION.*AK UPDATED 7/18/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160739June 26, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I OWN A 2002 CHEVROLET SILVERADO 2WD. WHEN APPLYING THE BRAKES AND COMING TO A STOP, THERE IS A PULSATION. IT FEELS AS IF THE ABS IS TAKING OVER AND RELEASING, AND THEN REAPPLYING THE BRAKING ACTION, RAPIDLY, AS I COME TO A STOP. I SPOKE TO A GM REPRESENTATIVE ABOUT A RECALL THAT HAS BEEN ISSUED REGARDING THIS PROBLEM. THE GM RECALL NUMBER IS 05068. THE REPRESENTATIVE TOLD ME THAT MY VIN NUMBER WAS INCLUDED IN THE RECALL, BUT BECAUSE I DON'T LIVE IN A "SALT BELT" STATE, MY VEHICLE IS NOT BEING RECALLED (I LIVE IN FLORIDA). APPARENTLY, IT IS THE ROAD SALT THAT IS USED DURING THE WINTER MONTHS THAT CORRODES THE ABS WHEEL SENSORS AND LEADS TO THIS PROBLEM. AND, ALTHOUGH I DO NOT LIVE IN A STATE THAT USES ROAD SALT, I DO USE MY VEHICLE TO TOW AND LAUNCH A BOAT IN THE SALT WATER. I BELIEVE THAT BECAUSE OF THIS USE, MY VEHICLE SHOULD BE INCLUDED IN THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160789June 26, 2006
PARKING BRAKE
THE PARKING BRAKE HAS FAILED ON MY 2002 CHEVROLET SILVERADO, AS HAS BEEN DESCRIBED IN THE GM RECALL NUMBER 05042. THE FRICTION LININGS HAVE WORN AND CUT INTO THE DRUM, MAKING THE PARKING BRAKE INEFFECTIVE. A GM REPRESENTATIVE TOLD ME MY VEHICLE WAS NOT RECALLED, AND THE ONLY VEHICLES RECALLED WERE VEHICLES THAT HAVE A MANUAL TRANSMISSION. MINE HAS AN AUTOMATIC TRANSMISSION. I BELIEVE MY VEHICLE SHOULD BE INCLUDED IN THE RECALL, DUE TO THE FACT THAT I HAVE TO PARK ON STEEP BOAT RAMPS WHILE LAUNCHING MY BOAT, AND HAVE TO DEPEND ON THE PARKING BRAKE TO HELP HOLD THE VEHICLE FROM ROLLING INTO THE WATER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159963June 15, 2006
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
NO PREVIOUS ISSUES LEADING UP TO HOOD LATCH FAILURE - ROUTINE USE OF HOOD LATCH MECHANISM. HOOD LATCH FAILED DURING TRAVEL AT HIGHWAY SPEEDS. VERY FORTUNATE TO EXIT HIGHWAY AFTER SEEING HOOD RISING. THE FOUR WELD SEAMS HOLDING LATCH BODY TO TRUCK FRAME FAILED. WELD SEAMS REMAINED ON TRUCK FRAMEWORK WHILE HOOD LATCH BODY SHOWED MATERIAL FAILURE. POINTS OF HOOD LATCH CONNECTION AFTER FAILURE -> LATCH HOOK CONNECTED UNDER HOOD; THE HOOD LATCH CABLE CONNECTED. FAILED HOOD LATCH REMAINS AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159834June 14, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, VISIBILITY:WINDSHIELD WIPER/WASHER, VISIBILITY:REAR WINDOW WIPER/WASHER:SWITCH/WIRING
DT*: THE CONTACT STATED THE WINDSHIELD WIPERS INTERMITTENTLY WORKED. THE VEHICLE WAS INSPECTED BY THE DEALER WHO DETERMINED THE WINDSHIELD WIPER/WASHER CIRCUIT BOARD MODULE WAS DEFECTIVE AND NEEDED REPLACED. AFTER THE REPLACEMENT, THE WINDSHIELD WIPER/WASHER PROBLEM CONTINUED. THE VEHICLE WAS RETURNED TO THE DEALER WHO REPLACED THE WIPER WASHER SWITCH, MOTOR, AND THE MODULE WHICH CORRECTED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160497June 12, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
2002 SILVERADO K1500 BRAKE PEDAL FAILED TO STOP THE VEHICLE. *TS ***NAR*** THE CONSUMER WAS TOLD ALL OF THE BRAKE LINES BETWEEN THE MASTER CYLINDER AND ELECTRO HYDRAULIC CONTROL UNIT WERE RUSTED AND SOME WERE LEAKING FLUID. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160512June 7, 2006
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2002 SILVERADO BATTERY FAILED. *TS THE POSITIVE TERMINAL BECAME DISCONNECTED FROM THE BATTERY MAKING IT UNSTABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159078June 6, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE WILL CUT-OFF WHILE DRIVING WITHOUT WARNING AT BOTH HIGH AND LOW SPEEDS. IMMEDIATE ENGINE RESTART MAY OR MAY NOT BE POSSIBLE. PROBLEM HAS OCCURRED FOR APPROXIMATELY ONE YEAR W/O PERMANENT FAILURE AND W/O USEFUL DIAGNOSTIC CODES. FREQUENCY OF FAILURE HAS INCREASED TO 2-3 TIMES PER WEEK. SEVERAL ACCIDENTS HAVE BEEN NARROWLY AVOIDED WHILE IN HEAVY, HIGH-SPEED TRAFFIC. NO DISCERNIBLE FAILURE PATTERN HAS BEEN IDENTIFIED, TO DATE. ENGINE CUT-OFF CAN OCCUR AT ANY TIME. THIS VEHICLE IS A SILVERADO 2500HD TRUCK W/8100 VORTEC ENGINE AND ALLISON AUTOMATIC TRANSMISSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159129June 6, 2006
AIR BAGS:FRONTAL
WHILE RUNNING AN ERRAND AT LUNCH AN 18 YR. OLD BOY CAME ACROSS 2 LANES OF TRAFFIC TO DO A U-TURN RIGHT IN FRONT OF ME. I WAS TRAVELING AT APPROX. 45-50 MILES AN HOUR WITH A GREEN LIGHT WHEN I HIT HIS SMALLER TRUCK HEAD ON. THE AIR BAGS DID NOT DEPLOY IN MY SILVERADO. THIS IS THE 2ND GM VEHICLE THAT I HAVE OWNED AND BEEN IN DURING A SERIOUS CRASH WHERE THE AIRBAGS DID NOT DEPLOY. SOMETHING NEEDS TO BE DONE ABOUT THIS! *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10158442May 27, 2006
PARKING BRAKE
THERE IS A RECALL FOR THE PARKING BRAKE ON 2002 CHEVY SILVERADO PICKUPS WITH MANUAL TRANSMISSIONS STARTING APR 20, 2005. HOWEVER, I DO NOT KNOW OF A SINGLE 2002 SILVERADO PICKUP OR 2001 SUBURBAN WHERE THE PARKING BRAKE HOLDS. I HAVE BEEN TOLD THAT IF YOU DON'T USE THE PARKING BRAKE IT GETS OUT OF ADJUSTMENT (RUMOR). I DON'T USE MINE WITH MY AUTOMATIC TRANSMISSION. MINE HAS NEVER HELD SINCE I PURCHASED THE VEHICLE. TUESDAY, MAY 23, 2006, I TOOK MY PICKUP TO THE DEALERSHIP TO HAVE IT INSPECTED FOR A NEW INSPECTION STICKER. IT FAILED BECAUSE OF THE PARKING BRAKE. YET, THIS SAME DEALERSHIP HAS INSPECTED MY PICKUP FOR EVERY OTHER INSPECTION STICKER AND THIS IS THE FIRST TIME THEY FAILED IT EVEN THOUGH IT HAS NEVER HELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158205May 24, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I DRIVE A 2002 CHEVROLET SILVERADO Z71. IN NOVEMBER 2004 THE ABS BRAKE SYSTEM WOULD ACTIVATE EVERY TIME I WOULD PRESS THE BRAKE AT SPEEDS LESS THAN 10 MPH. I TOOK IT TO THE GM SERVICE AND THEY HAD TO REPLACE THE ENTIRE HUB ASSEMBLY BECAUSE THE SENSORS WERE CORRODED. A RECALL WAS ISSUED ON THE SENSOR PROBLEM. RECENTLY I HAVE AN ABS LIGHT THAT COMES ON EVERYTIME I START MOVING. OCCASIONALLY THE BRAKE LIGHT ALSO COMES ON. I TOOK IT IN TO GM SERVICE AND WAS TOLD THAT THE ABS PUMP ASSY AND MODULE WERE BOTH BROKEN AND REPAIR COSTS WOULD BE ABOUT $2000. I WAS TOLD THAT THE BRAKES WORKED FINE, I JUST WOULDN'T HAVE THE ABS FEATURE. HOWEVER I BELIEVE THE ABS SYSTEM IS AN IMPORTANT SAFETY FEATURE ON A VEHICLE, ESPECIALLY IN AREAS THAT EXPERIENCE INCLEMENT WEATHER. IN ADDITION, THE SERVICE REPRESENTATIVE TOLD ME THAT THE ABS LIGHT IS TRIGGERING THE OCCASIONAL BRAKE LIGHT. THE FALSE POSITIVE IS DANGEROUS BECAUSE IT CAN CAUSE COMPLACENCY WHERE DRIVERS WOULD IGNORE A REAL BRAKE FAILURE. I UNDERSTAND THAT IT'S IMPOSSIBLE FOR AUTOMOBILE COMPONENTS TO LAST INDEFINITELY. HOWEVER, IT'S OBVIOUS THAT GENERAL MOTORS TRUCKS HAVE EFFICIENT BRAKE SYSTEMS, ESPECIALLY CONCERNING THE ABS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158107May 23, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE DRIVING AT ANY SPEED AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE HAS AN EXTENDED STOPPING DISTANCE. DURING PANIC BRAKING, THE PEDAL GOES TO THE FLOOR AND FAILS TO STOP THE VEHICLE. IT WAS DRIVEN TO THE DEALER WHO DETERMINED THIS WAS THE DESIGN OF THE VEHICLE. *AK UPDATED 7/31/2006 - THE VEHICLE ABS HAS BEEN REPAIRED TWICE, ONCE UNDER RECALL. THE PEDAL BECOMES SPONGY AT TIME AND CAN BE PRESSED WITH LITTLE EFFORT. THE BRAKES WERE TURNED AT 2900 MILES THEN HAD TO BE REPLACED AT 300 MILES. NOW AT 19000 MILES THE REAR BRAKE ROTORS NEED TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157847May 19, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI LOCK BRAKES ACTIVATE AT LOW SPEEDS ON DRY ROADS AND INCREASE STOPPING DISTANCES. THIS ISSUE IS ADDRESSED BY RECALL 05068A AND 05V379000. MY VIN IS LISTED HOWEVER THE CHEVROLET DEALER THAT I WENT TO ADVISED THAT IT IS NOT COVERED UNDER THE RECALL. I AM CONCERNED THAT AN ACCIDENT WILL RESULT FROM THIS DEFECT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157481May 13, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I REQUEST THAT YOUR AGENCY INVESTIGATE AN IRRESPONSIBLE AND INTENTIONAL ACTION ON THE PART OF THE GENERAL MOTORS CORPORATION (GM) TO PURPOSELY INSTALL AN INFERIOR/DEFECTIVE SUN SHELL SPLINE IN THE TRANSMISSION OF COUNTLESS TRUCKS AND SUVS. WHEN SUBSTANTIATED, I REQUEST THAT YOUR AGENCY TAKE ACTION TO FORCE GM TO TAKE RESPONSIBILITY FOR THIS ACTION, CONDUCT A RECALL CAMPAIGN, AND REIMBURSE CONSUMERS THAT HAVE ALREADY HAD TO PAY FOR THESE EXPENSIVE REPAIRS OUT OF THEIR POCKETS. I OWN A 2002, 1500 SILVERADO, Z-71 TRUCK VIN [XXX]5 WITH 52,600 MILES. ON MAY 3, 2006 THE TRANSMISSION FAILED WITH REVERSE, 2ND AND 4TH GEARS NOT FUNCTIONING. UPON INTERNAL INSPECTION AT THE LOCAL AAMOCO TRANSMISSION REPAIR SHOP IT WAS DETERMINED THAT THE FAILURE WAS CAUSED BY AN INFERIOR/DEFECTIVE SUN SHELL SPLINE. THE TRANSMISSION EXPERT AT THE SHOP STATED THAT THIS WAS A COMMON PROBLEM IN GM TRUCKS AND THAT IT WAS KNOWN BY GM AND AS A RESULT A NEW STRONGER SUN SHELL SPLINE HAD BEEN INSTALLED, AFTER SUPPLIES OF THE INFERIOR/DEFECTIVE PARTS WERE EXHAUSTED. I DID FURTHER RESEARCH ON THE WEB AND WAS ABLE TO CONFIRM THE TRANSMISSION SHOPS STATEMENTS WITH MANY COMPLAINTS FOUND BY GM TRUCK OWNERS FOR THE SAME PREMATURE AND EXPENSIVE TRANSMISSION FAILURES. IT IS VERY OBVIOUS FROM THE EXPERIENCES OF OTHER GM TRUCK OWNERS THAT GM DOES NOT INTEND TO STAND BEHIND THEIR PRODUCTS THAT ARE OUT OF WARRANTY DUE AN INFERIOR/DEFECTIVE PART THAT APPEARS TO HAVE BEEN KNOWINGLY INSTALLED. THE COST FOR REBUILDING MY TRANSMISSION WAS $2951.75, WHICH I HAVE HAD TO PAY FOR OUT OF POCKET. YOUR ATTENTION THIS MATER IS GREATLY APPRECIATED. *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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