Chevrolet Silverado Complaints (2023)

458 consumer complaints on file.

#11740683May 28, 2026
ENGINE, FUEL/PROPULSION SYSTEM
While driving, the vehicle suddenly displayed “Service ESC” and “Service Traction Control” warnings. Shortly after, the engine stalled and the vehicle became difficult to restart. Vehicle experienced rough running/misfires and loss of power. Diagnostic trouble codes retrieved included P0300, P0106, P3498, P00FF, and U1962. The issue appears intermittent but creates a serious safety concern due to unexpected stalling while driving. Concerned about possible electrical, engine management, or stability control system failure affecting safe operation of the vehicle. No prior warning before incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740033May 26, 2026
LATCHES/LOCKS/LINKAGES
The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving or while parked, the tailgate unintendedly opened on several occasions. The contact related the failure to the tailgate exterior touchpad switch. The dealer and the manufacturer were contacted and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V060000(LATCHES/LOCKS/LINKAGES). The vehicle was not diagnosed or repaired. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740225May 26, 2026
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? Engine seized and vehicle was towed to dealership. It is available for inspection. How was your safety or the safety of others put at risk? Loss of propulstion, described below. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, dealership where originally purchased. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Inspected at dealership by GM/Chevrolet technician. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None prior to failure Detailed description: On 5/21/2026, during normal driving, the engine in my truck lost propulsion due to a major internal failure. This is a 2023 General Motors 6.2L (L87) engine that was inspected at the dealership where it was originally purchased for the previously issued NHTSA "loss of propulsion" recall and passed without any noted issues. This engine only has ~20,000 miles on it. The engine failed in relatively heavy traffic and could have easily resulted in a serious accident due to inability to route my vehicle to a safe area while under power. This all happened without any prior warning, no check engine lights, noises or lamps or symptoms. The dash simply illuminated with a "Press Start" message.The truck was towed to the dealer for evaluation. The dealer called me today (5/26/2026) stating the engine was seized and a new engine would have to be ordered from GM for installation. This event occurred while the vehicle (2023 Silverado ZR2) is still under the original 36 month/36,000 mile warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738130May 15, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2023 Chevrolet Silverado LD Crew. The vehicle was taken for a recall repair due to a the crank shaft bearings failure. The contact stated that awhile after the repair was completed , the engine was ticking. The vehicle was taken to the dealer again, where it was diagnosed with metal shavings in the engine. The dealer stated a new motor may be needed which would be the fourth motor installed. The vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737644May 13, 2026
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? ENGINE How was your safety or the safety of others put at risk? The truck exhibited an abnormal, rough idle, severe shuddering, poor acceleration, unable to maintain speed on highway and in traffic Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, only the dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, check engine light appeared and was cleared by dealer, then reappeared a week later
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737370May 12, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Had a vehicle update for my 2023 Chevrolet Silverado and now my Onstar Module is toast and no longer under warranty bc I have 37,000 miles. Many reports of this happening to 2023 models but no recalls for this. Why should I have to pay $1000.00 for a part that is failing in many vehicles of the same year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736161May 6, 2026
ELECTRICAL SYSTEM, ENGINE
Truck will not release the key consistently upon shutting down the truck. The interlock will not allow it to turn fully off and pull out despite being placed in park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735899May 5, 2026
POWER TRAIN, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE, ELECTRICAL SYSTEM
The contact owns a 2023 Chevrolet Silverado. The contact stated while driving at approximately 40 MPH, the vehicle stalled, the brakes were inoperative, the gear shift was stuck in drive, and all of the doors and windows were locked and inoperative. The check engine warning light was illuminated and the "please restart the engine" message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the fuel pump regulator module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 373200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735645May 4, 2026
UNKNOWN OR OTHER
Onstar Module not working. Stop working in October of 2025 after a software update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735168May 1, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 CHEVROLET SILVERADO 5500. The contact received a notification of GM recall: N232429740 and NHTSA Campaign: 26V056000 (Electrical System); however, parts were not available. The local dealer denied recall repairs due to the size of the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734700April 29, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 4/09/26, while visiting friends near the border in [XXX] from [XXX] and driving on a dry paved road we lost the ability to stop the truck and engage the brake system. To avoid a crash, I drove the truck up onto the sidewalk and closed my eyes. Fortunately we did not crash into stopped cars but the truck does not work and it has body damage to all sides. Now when the key is in forward collision system unavailable, service traction control and service ESC shows on dash. Truck is unsafe and a hazard on the road. A call to GM has been made waiting on a response. Gm case#XXX. Truck is 2023 with 62k miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11732917April 22, 2026
ELECTRICAL SYSTEM
In 2024 there was a recall for the tailgate locking mechanism - We did not receive that recall - but the part went bad causing the battery to drain - and it had to be repaired. We had to pay for the service $500.00 - We I asked the dealership about this recall they said it did not include my vehicle. But it was indeed that part that went bad. I lease the truck - I had every intention of purchasing after the lease - I am over the miles and was told it was out of warranty. I certainly would not complain about paying for it - but there was a recall last year for said part. Could some please reach out to me regarding this - Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733001April 22, 2026
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
The entire infotainment system has gone black. Nothing shows on the screen. This is a safety issue as it does not show blind spot monitoring, heads up display, lane change warnings, allow hands free calling, gps, and much more. None of the safety features are available with a trailer hookup as well. We have taken it to a certified Chevrolet dealer who has said the truck was the 6th one that they have placed an order for in just over a week. The infotainment system is currently on back order which makes operating the vehicle concerning with its proper safety features.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732877April 21, 2026
ELECTRICAL SYSTEM, POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle has experienced repeated electrical and safety system failures since purchase in 2023. Affected systems include forward collision warning, blind spot monitoring, parking sensors, cameras, and infotainment. Failures include complete loss of camera functionality (rear and front), infotainment system shutdowns or resets while driving, loss of audio, and volume malfunctioning (including sudden increases or no response). The vehicle has also generated false safety alerts, including forward collision warnings and blind spot alerts when no hazard was present. These issues have occurred while the vehicle was in operation, creating safety risks due to loss of visibility systems and unreliable warning alerts. In multiple instances, the system would become completely non-functional for extended periods, sometimes lasting days or weeks, before temporarily returning. The problem has been reported to a dealership multiple times and has been inspected and serviced. Repairs have included software updates and component-related work; however, the issues have continued to persist or reoccur. The failures are intermittent but recurring and have not been permanently resolved despite multiple repair attempts. The condition reduces driver confidence and creates unsafe operating conditions due to unreliable safety systems and loss of critical features while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732366April 20, 2026
ENGINE, POWER TRAIN
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving 65–70 MPH, there was an abnormally loud sound coming from the vehicle. Several unknown warning lights were illuminated. The contact attempted to pull over to the shoulder of the road, but the vehicle lost automotive power. Additionally, the engine had seized. The contact stated that while attempting to start the vehicle, the vehicle failed to restart. The vehicle was towed to the dealer; however, the vehicle was not inspected. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated that the gear shifter failed to shift to neutral. The failure had occurred while driving on a busy highway and created an unsafe driving condition. In addition, the contact stated that New York State Troopers assisted with the traffic control. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732424April 20, 2026
ENGINE
At 29k miles, truck was receiving an oil change and general maintenance. Metal flakes were found in the oil and small shaving in the bottom of the drain bucket. Vehicle was sent to a GM dealership to be tested. Engine passed pico test even though metal was present in the oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731334April 15, 2026
ELECTRICAL SYSTEM
Switch fails in shifter assembly that is supposed to sense the vehicle is in park. Does not allow the key to be removed. Dealership explained that complete failure may cause the vehicle to actually get stuck in drive. Very common problem that typically occurs just outside of bumper to bumper warranty. Related to a cheap microswitch but requires $1000 full replacement of the shifter assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731217April 14, 2026
ENGINE
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at 70 MPH, the vehicle hesitated while depressing the accelerator pedal. The vehicle continued to lose power with a huge cloud of white smoke coming from under the hood. There was no warning light illuminated. The contact pulled off to the shoulder of the roadway, and the vehicle shut off unexpectedly. Due to the failure, the vehicle was towed to the dealer and was diagnosed with engine failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731254April 14, 2026
POWER TRAIN
Transmission has jerked/bumped in past and now at approx 85K miles, it supposedly needs a new transmission. I've heard it is a pretty big issue and seems llike relatively low mileage for this to be happening to 2023 year model. I certainly don't drive it hard and rarely tow or haul heavy loads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730790April 13, 2026
POWER TRAIN
One day the trucks transmission started to struggle to find the next gear after taking off from a light. The next morning it did it again and that night did it a third time. The third time it about brought the truck to a stop at 30 mph and made a bang noise, in which a check engine light came on and a message saying speed limited and drive with caution. The truck only has 20,000 miles and already is having transmission issues, which is just unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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