Chevrolet Silverado Complaints (2021)

989 consumer complaints on file.

#11442209December 1, 2021
ENGINE
Lifters in the engine failed causing the truck to sputter and shake going down the highway. Barely could hold it in the road. Truck wanted to stall out while driving. Truck was fixed and made it 30 miles before the same thing happened again. Chevrolet has dropped the ball and needs to be held accountable for this problem before someone gets hurt or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441525November 23, 2021
AIR BAGS
Service safety restraint system with airbag light comes on then goes away this happens when going into a turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441209November 21, 2021
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Driving down the road and out of know where engine starting knocking and lagging, idled rough. Drove to dealer lifter failure was what was diagnosed. 10000 miles on the truck driven easy, no towing or anything. Dealer also informed me 3 other silverados were there for the same problem! Ridiculous!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441163November 20, 2021
SERVICE BRAKES
Non stopbbreak noise. No matter what you do, what is or isn't added, how clean they are, they constantly squeak and loud! Dealers won't help. Tell you to get on the brakes hard. That helps for a few minutes! Over 50k fix the brakes!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441109November 19, 2021
AIR BAGS
Safety restraint t system failure - airbag lights on and airbags advised will not deploy if in accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440724November 16, 2021
STEERING, ENGINE
Electric steering control and driver assist malfunctioning along with engine misfire Been to the dealership 3x they have reproduced the issue unable to repair Chevy also notified apparently many other vehicle of my same type have this issue Happens daily till vehicle has run for a bit Unsafe till then Started at about 13 k miles still ongoing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439741November 8, 2021
ENGINE
My vehicle lost power to accelerate on an on ramp just before a bridge over the Wisconsin River and I was not able to merge into traffic. I was nearly put into the guardrail just before the bridge and I had to wait for the semis and other vehicles to pass and give me an opening. I drove straight to the closest GM dealership under reduced power. I was accelerating and would have been able to easily merge until suddenly my engine seemed to stall/lose power significantly. This caused me to slow down and not be able to get over as there were two semi trucks in the northbound lane of highway 39 in Kronenwetter WI. I have now found out that the power failure is due to something that is, according to my rough calculations happening very frequently to my model of truck for the years 2019, 2020 and 2021. I am curious to know how many trucks per year? One dealership told me they do about 2 trucks per week in Wausau and a dealership in Green Bay WI told me 3 per week. Rough math tells me that spanning 4500 certified GM service centers equals over 400000 vehicles per year. When does this become a safety recall if not a general recall to protect consumers? GM knows about this problem however they continue to put in the same faulty lifters in the vehicles and only fix/ put in upgraded lifters when they break. How can a car manufacturer put vehicles on the road and sell them knowing there is a potential no only to break but in instances like mine or others I can't even envision, cause an accident or worse?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439585November 6, 2021
SERVICE BRAKES
I purchased my vehicle on 10/11/21 new with 4716 miles on it and on 10/27/21 a “service brake assist system “ came on along with the check engine light. I drove directly to Long Chevrolet and GMC of Athens, Tennessee. They scanned the codes and determine that the master break cylinder and associated system needs to be replaced. They kept the vehicle stating that the brake system could fail. It is now 11/6/21 and they have no estimated timeline on being able to get parts to repair my vehicle. I now have to make a payment on a vehicle I can not drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439527November 5, 2021
ENGINE
Approx every 1,500 miles engine will crank for ~25 seconds and not start. This creates two safety problems 1) Defective part in engine could cause metal shavings in engine or some other form of part failure resulting in seized engine along with fire or accident. 2) Vehicle has start stop feature. Failure of vehicle to start at an intersection could result in a traffic accident. Vehicle was serviced at Chevrolet dealer where they stated vehicle could not be repaired without demonstration of the problem. Dealer did not inform me about, inspect or make repairs for two service bulletins that I found on the internet for the issue. One service bulletin is for a defective engine part. The camshaft target wheel could be bent and contacting the timing chain. The other dealer service bulletin is for a software update to correct a similar starting issue. For review, I uploaded the dealer service report along with both dealer service bulletins. I'd really like NHTSA to look into why GM is not informing vehicle owners about the software issue or the known defective engine part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438535October 28, 2021
ENGINE
Too whom it May concern Our 2021 Chevrolet Silverado 1500 had check engine light come on 7/5/21 called Chevy Service department was told Bring vehicle in if Light flashes, Light went off Service department said if it happens again to bring it in . It happened again 10/12/21 took vehicle in to service was told it was something too do with lift & Technician reset something & Did our first Oil change as this was a New Truck bought in 01/13/21 from them . Well 10/25/21 My Wife & I were Driving when we heard a loud banging noise coming from Truck we Also lost Power & Truck was shaking Bad . Called Dealership asap was told bring in Now . Service department said Engine was basically shot that engine lifters went bad & Probably had a bent pushrod. So Basically a catastrophically engine failure on a Brand New 2021 Chevrolet Truck with 7000 miles . Had this Happened on the highway @ highway speeds with sudden lost of Power This could lead too an accident & possibly a loss of Life . The Sad part is this has been a ongoing issue with the 5.3 & 6.2 engines since 2018 & Chevrolet is aware of it. They have No Fix and are installing the same defective Parts back only too have same issues again & again. Spoke with Corprate & They have No answers or cares my Wife said she would never drive Truck again especially since admission from a Chevrolet service Tech said it will happen again. This has been Long enough Chevrolet must recall these Vehicles & Apparently its All GM engines 5.3 & 6.2 whats it gonna take someone being Seriously hurt or Killed!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437581October 20, 2021
ENGINE, UNKNOWN OR OTHER
Turned on my 2021 Chevy Silverado in my driveway and esc service notification popped up and check engine light popped up as well and then a loud clicking sound came from under the hood which turns out to be a bad lifter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436857October 14, 2021
SERVICE BRAKES
My fiance started the truck. Drove about 2 miles from my mothers house, the check engine light came on. The traction control light came on and then she informed me that it felt like all braking power was lost. Truck is being towed to dealership. Could have killed or badly injured someone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436378October 12, 2021
WHEELS
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at 50 MPH, the brake pedal was depressed as he began to approach traffic on the highway. As the contact began to steer the vehicle to the left, the entire front driver side wheel assembly detached from the vehicle without warning. Once the vehicle hit the ground, the driver and passenger-side air bags deployed and the contact hit the vehicle in front of him as he lost control of the vehicle. The contact was able to steer the vehicle off the highway and onto the left shoulder, the side curtain airbags then deployed as the vehicle came to a complete stop. Due to the failure, the brake line broke and spewed brake fluid throughout the engine and onto the road which resulted in an engine fire. The authorities were called to the scene and were able to extinguish the fire. A police report was filed. The contact did not seek medical attention at the scene but did treat himself for a scrape to the head once he returned home. The vehicle was towed to his home where it remained in his possession. The dealer was notified of the failure and he sent them pictures of the damaged vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 1,100.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11436295October 11, 2021
STEERING, POWER TRAIN
Driving the vehicle on October 10, 2021, with my fiancee and her mother in the vehicle. Upon exiting expressway I-75 a noise in the front end could be heard. It was a pinging/clinking noise that didn't change in frequency under braking nor under speed changes. It stayed at the same frequency of occurrence regardless of speed but wasn't present at vehicle stop or idle. It seems only to happen when vehicle is in motion. The noise became louder at lower speeds of driving. Vehicle was taken to a GM dealership on October 11, 2021, for repair. The dealer indicated that they could not repair the vehicle as GM issued a work instruction (PIP5653) stating no repair or resolution is available. GM indicates there is no problem to the vehicle however something is wrong with the front end axle and if it breaks then there is risk of accident as the wheel could lock up causing loss of control and/or loss of steering. Upon reading document PIP5653 I learned that all GM full size pick-up trucks and SUVs from model year 2019 to 2021 are effected. This is a huge population at risk for possible loss of control and/or loss of steering to be supported by simple GM comment. There must be a fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435923October 7, 2021
ENGINE
Engine began to shudder, vibrate and lose power on the highway. Multiple codes were eliminated - check engine, service park brake, service ESC, service emissions system. Loss of motive power is a safety issue. Vehicle currently at the dealer for service. I have been notified it is a lifter issue and major engine repair required. GM Authority and other online forums identify this as a known major field issue and continuing to grow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434746September 28, 2021
ENGINE, POWER TRAIN
while stopped,engine running,in gear,foot on brake the truck lurched forward approx 2-3 feet. when i tried to pull forward the engine was revving a much higher rpm's. moved down road approx. 1-2 miles, tried to turn around to return to a dealer near by and truck would not go into reverse...on-star reported to get engine/transmission service soon. reported to dealer, they checked the (code)? truck continued to run well....till it happened again....now it has happened a third time dealer has ordered parts to try to correct. dealer is trying, but no one seems to know what to do...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434428September 26, 2021
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
Was driving my 3500 (an 8000# truck capable of towing 20k#) and suddenly the vehicle lost power and steering, forcing me to the shoulder of a curvy mountain road, going downhill. Truck then started blinking lights and telling me to restart. upon restart, the truck would not engage the transmission. Truck was in drive but the motor was just rev'ing. I turned truck off and then back on and it seemed to return to normal. Am not comfortable driving truck at this time. GM has been notified of the issue, and, has not diagnosed an issue, as of this writing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432515September 10, 2021
SERVICE BRAKES
the trailer brake serve light is on amd the parking brake will not come off, the truck is undrivable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432140September 8, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER
On July 27, I encountered a failure of the rear vision display system on a 2021 Chevrolet Silverado. In short, the system used to display the rearview image went blank, and remained blank, the moment I first shifted the vehicle into reverse. Hence, no rearview image was visible while I was in the process of backing up the vehicle. I believe this may be a noncompliance with FMVSS 111 or a closely related safety defect (I worked in Safety Engineering at General Motors and Ford for a combined total of more than 30 years). I made a video to document this failure, and I uploaded it to YouTube. It is available at the following URL: https://youtu.be/zhBZwteAcBg This vehicle was provided to me as a loaner vehicle while my personal vehicle was being repaired by Quality Chevrolet in Escondido, California. Shortly after leaving the dealership, I pulled over to the side of the road and paired my cell phone with the vehicle. It took several attempts to successfully accomplish this. I then made a hands-free call and then proceeded to drive home. Within a couple miles, I decided to make a U-turn. Given the size of this vehicle, completing this U-turn required backing up. The moment I placed the transmission in reverse, the center display went blank and consequently no rearview image was displayed. Even after I shifted the transmission back to Drive, the center screen (which is also used to display other things like the radio station, time, temperature, etc.) continued to remain blank. However, the audio continued to function (noted at 1 minute and 15 seconds into the video). I decided to make a video to document the condition prior to turning off the ignition as my experience has been that such malfunctions are likely associated with software errors that can be difficult to track down and replicate. I drove this loaner vehicle several other times before returning it to the dealer. On each occasion, the rearview image displayed when the vehicle was put in Reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431805September 5, 2021
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
Driving along a highway at 65mph and a lifter dropped or rocker arm failed catastrophically. Loud audible pops and bangs without warning no "warning lamps" lights or notifications at all. Towed it to dealership under their recommendation as opposed to driving it there. Also there's a clicking metallic jingle jangle in the driver side from unless 4wheel auto is engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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