Chevrolet Silverado Complaints (2020)
902 consumer complaints on file.
- #11323147May 3, 2020ENGINE, UNKNOWN OR OTHER
WHEN DRIVING VEHICLE (OURS DOES NOT HAVE THE STOP START TECHNOLOGY); HOWEVER WHEN IDLING LOW OR COMING TO A STOP THE VEHICLE WILL JERK THEN DIE. THE MOTOR WILL COMPLETELY SHUT OFF; STALLING, THE ONLY WAY TO RESTART IS TO PUT THE VEHICLE IN NEUTRAL OR PARK AND TURN IGNITION AGAIN. THE MOTOR SHUTS OFF ENTIRELY USER IS UNABLE TO DRIVE; PRESENTS A HUGE SAFETY ISSUE. PUSHING GAS PETAL DOES NOT WORK EVEN IF IT DID HAVE THE STOP START TECHNOLOGY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11323150May 3, 2020ENGINE, UNKNOWN OR OTHER
IT CUT OFF AT A STOP AND AFTER I STOP WITH WITH MY FOOT ON THE BRAKES. I FELL BUMP IN THE REAR OF THE TRUCK, LIKE I BEEN REAR END AND THE REAR SHAKES. SOME THE THE AS WELL. IT CUT OF AFTER I STOP A FEW SECONDS AND START RIGHT BACK UP. IN DRIVE WAY IDLES ABOUT 15 OR LONGER, IT CUTS OFF. I HAVE TO RESTART IT. AND TAKING OFF IN HESITATION AND SOME TIMES MOVEMENT IN THE REAR AND UNDER THE TRUCK. BOTH STATIONARY AND IN MOTION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11321384April 17, 2020SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
TRACTION CONTROL SYSTEM DISENGAGES WITH WHILE VEHICLE IS IN MOTION AND MULTIPLE WARNING LIGHTS ARE ACTIVATED. (TCS, CHECK ENGINE LIGHT, AND "ENGINE OPERATING AT REDUCED POWER" WHILE VEHICLE IS IN MOTION. THIS IS A NEW VEHICLE AND INCIDENT OCCURRED AT LESS THAN 300 MILES. THIS SEEMS TO OCCUR WHILE BRAKING: FIRST WHILE DRIVING IN TRAFFIC (TRAVELING AT <25MPH), THEN WHEN SLOWING ON APPROACH TO HIGHWAY OFF RAMP (TRAVELING AT <45MPH). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11321113April 14, 2020SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
THIS ISSUE HAS HAPPENED MULTIPLE TIMES, IN THE CITY, HIGHWAY, AND DEFINITELY WHILE I WAS IN MOTION. THIS HAS ALMOST CAUSED ME TO REAR END ANOTHER DRIVER. I GET A ABS WARNING AND MY SPEED IS LIMITED TO 62MPH. MY BRAKES ARE HARDER TO PRESS ON AND DOESN'T SLOW DOWN THE TRUCK NORMALLY. I GET A ABS SIGN, TRACTION CONTROL SIGN, AND A CHECK ENGINE SIGN. THE TRUCK IS ALMOST BRAND NEW WITH ONE PREVIOUS OWNER, AND ONLY 15K MILES. THIS ISSUE NEEDS TO BE RESOLVED, THIS IS UNACCEPTABLE. A TRUCK IS A LETHAL MACHINE AND IF I'M NOT ABLE TO STOP THE TRUCK HOW IT SHOULD BE STOPPED, I COULD POSSIBLY HURT OR KILL SOMEONE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11321035April 13, 2020ENGINE
ON A VERY RAINY DAY I WAS DRIVING AROUND THE BLOCK I WENT THROUGH SEVERAL SMALL PUDDLES FROM RUN OFF SO NO MORE THAN TWO-THREE INCHES OF WATER. WITH A LOT OF RAIN AND SPLASHING FROM OTHER VEHICLES. MY TRUCK SPUTTERS AND DIES, NO DEEP WATER, NO OFF-ROADING. I WAS TOLD TODAY THAT THE TRUCK IS WATERLOCKED AND IT ISNT COVERED UNDER WARRANTY. I AM ASTOUNDED AS THIS WAS REGULAR DRIVING, HERE IS MY FACTORY LIFTED UP TRUCK WITH TONS OF CLEARANCE BROKE DOWN IN THE MIDDLE OF THE STREET AND LITTLE CARS PASSING ME BY DRIVING THE SAME ROAD I DID. THIS IS OBVIOUSLY A DESIGN FLAW OR SOMETHING AS I DON'T UNDERSTAND IF THIS TRUCK IS SO FRAGILE HOW COULD I EVER TAKE IT TO A BOAT RAMP. I BOUGHT A TRUCK TO USE AS A TRUCK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11320117April 3, 2020STRUCTURE:BODY
ON THE HOOD OF TRUCK IS A CHROME "6.2L" EMBLEM. ON SUNNY DAYS AND DRIVING WEST THE SUN REFLECTS VERY BRIGHTLY OFF OF THE EMBLEM AND INTO THE DRIVERS EYES. EVEN WITH SUNGLASSES THE REFLECTION IS VERY BRIGHT AND PENETRATING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11319408March 27, 2020ELECTRICAL SYSTEM
THE BACKUP CAMERA BRIGHTNESS IS SO EXCESSIVE IT CREATES A HAZARD BACKING AT NIGHT NOT BEING ABLE TO SEE OUT PASSENGER SIDE MIRROR, NO BRIGHTNESS CONTROL FOR NIGHTTIME
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11319323March 26, 2020SERVICE BRAKES
RECENTLY PURCHASED VEHICLE WITH 1035 ODOMETER MILES. ON 3/6/20, BRAKES FAILED WHILE DRIVING ON A CITY STREET-PEDAL WENT SOFT TO THE FLOOR. WHEN VEHICLE WAS RESTARTED, A C/S CHECK ENGINE LIGHT WAS ILLUMINATED. DROVE DIRECTLY TO CHEVROLET DEALERSHIP FOR SERVICE. DID NOT RECEIVE NOTICE OF RECALL PRIOR TO THE BRAKE FAILURE. REPAIRING DEALERSHIP INDICATED THAT REPAIR WAS PERFORMED UNDER CHEVROLET'S CUSTOMER SATISFACTION PROGRAM. RECEIVED POSTCARD NOTIFICATION OF RECALL FROM PURCHASE DEALERSHIP ON 3/25/20.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11318941March 22, 2020SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
IT HAPPENED AFTER DRIVING ON THE INTERSTATE, WE PULLED INTO A GAS STATION AND WHEN WE GOT BACK ON THE ROAD I FOUND THE LIST OF WARNINGS AND I LOST MOST ALL BRAKING AND POWER STEERING AND HAD A DASH FULL OF LIGHTS TELLING ME ALL SORTS OF WARNINGS. I PULLED OVER ON THE INTERSTATE ON-RAMP AND TURNED IT OFF AND BACK ON AND THE PROBLEM CONTINUED. 'SERVICE PARKING BRAKE' 'TRACTION CONTROL OFF' 'ENGINE POWER IS REDUCED' 'BRAKE SYSTEM FAILURE" 'SERVICE ESC' 'SERVICE TRAILER BRAKE SYSTEM' 'STEERING ASSIST IS REDUCED DRIVE WITH CARE' "SPEED LIMITED TO 43 MPH"
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11318639March 18, 2020ELECTRICAL SYSTEM, ENGINE
TRUCK STARTED MAKING VERY STRANGE NOISE,, CAME HOME LET TRUCK SIT, WENT TO RESTART AND ENGINE LIGHT CAME ON, TRUCK MADE VERY HORRIBLE SOUND, AND STARTED SPITTING OIL OUT OF THE SIDE OF THE BLOCK. HOLE IN BLOCK AND AT LEAST ONE PISTON DESTROYED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11310710February 22, 2020SERVICE BRAKES
PURCHASED VEHICLE 2/20/20 LEFT BROKEN VEHICLE AT DEALER SAME DAY. DROVE APPROX 40 MILES NO ISSUES. THEN CHECK ENGINE LIGHT AND SERVICE BRAKE ASSIST MESSAGE APPEARED IN DRIVERS MESSAGE WINDOW, GOING APPROX 50MPH. RETURNED TO DEALER THEY RESET FAULT AND CLAIMED FAULT OR ISSUES WAS CAUSED BY SOFTWARE LOADING. REPORTED TRUCK AS GOOD. DEPARTED AND DROVE 2.5 MILES PARKED AT STORE THEN BACKED OUT OF PARKING SPOT AND FAULT AND SAME MESSAGE APPEARED AGAIN WHILE BACKING AT 2 MPH. RETURNED TO DEALER THEY HAVE TRUCK IN THEIR POSSESSION. GAVE ME NEW TRUCK TO DRIVE HOME. AFTER RETURNING HOME SEARCHED FOR ISSUE AND FOUND THIS HAS BEEN A 3 MODEL YEAR ISSUE. CHEVROLET NEEDS TO BE HELD RESPONSIBLE AND NOT BE ALLOWING TO SELL PRODUCTS WITH THE BRAKING SAFETY DEFECTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11310447February 20, 2020SERVICE BRAKES, POWER TRAIN
PUT TRUCK INTO PARK AND SHUT OFF, STARTED TO GET OUT BUT TRUCK WAS STARTING TO ROLL, TRIED TO STOP IT, PUSHED ON BRAKES, NO EFFECT, KEPT ROLLING AND GAINED MOMENTUM TILL IT HIT OUR CABIN AND STOPPED. LENGTH WAS 200FT APPX OF ROLL. MESSAGE CENTER SAID " PRESS BRAKE TO START " WHICH I WAS DOING AS IT GAINED SPEED. ALSO DURING ROLL THERE WAS A RATCHETING SOUND ALL THE WAY DURING THE 200FT ROLL WHICH IN DESCRIBING IT TO DEALER I WAS TOLD PARKING PAWL MAY NOT HAVE ENGAGED PROPERLY CAUSING THAT SOUND. I WAS ABLE TO START VEHICLE AFTER IT HIT CABIN SO I COULD ROLL IT BACK AWAY FROM CABIN. STARTED TRUCK AFTER ACCIDENT, NO WARNING LIGHTS ON, BRAKES WORKED. IN RURAL AZ, ON OUR PROPERTY WHEN THIS HAPPENED. TAKING TO DEALER TOMORROW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11309941February 18, 2020SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING SERVICE ESC MESSAGE AND SYSTEM BRAKE FAILURE MESSAGE ILLUMINATED ON CENTER CLUSTER DISPLAY, ATTEMPTED TO APPLY THE THE BRAKES AND PEDAL WENT TO THE FLOOR ALMOST ROLLED INTO A BUSY TO LANE ROAD IN THE CITY. RECEIVED AN ONSTAR MESSAGE IMMEDIATELY AS WELL, PUT TRUCK INTO PARK AND SHUT IT OFF AND REMOVED THE KEY AND OPENED THE DRIVER DOOR, THEN RESTARTED TRUCK PREVIOUS MESSAGES WERE GONE BUT CHECK ENGINE LIGHT WAS ON. TWO DAYS LATER AT THE DEALERSHIP THE CHECK ENGINE LIGHT WAS OFF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11309493February 16, 2020ELECTRICAL SYSTEM
LIGHTS ON INSTRUMENTS PANEL ON AND OFF,, GAS GAUGE NOT WORKING. MILES LEFT GOES UP AND DOWN WHEN TRUCK IS SITTING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11308877February 12, 2020SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I WAS DRIVING DOWN THE ROAD, GAVE IT GAS TO GO AROUND A VEHICLE AND IT FELT LIKE THE VEHICLE SHUT DOWN. ESC CAUTION, CHECK ENGINE LIGHT, AND BRAKE WARNING/CAUTION ALL ILLUMINATED. VEHICLE BEGAN TO SLOW DOWN DRASTICALLY AND IF I HADN'T GOTTEN OFF THE ROAD QUICKLY I WOULD HAVE BEEN HIT. IF I HAD BEEN TURNING INTO TRAFFIC FROM A STOP AND THAT HAPPENED I WOULD HAVE BEEN HIT. PULLED THE VEHICLE OVER, TURNED IT COMPLETELY OFF, REMOVED THE KEY, RESTARTED THE VEHICLE AND EVERYTHING WENT AWAY EXCEPT THE CHECK ENGINE LIGHT. HEADED TO THE DEALERSHIP AND AGAIN I GAVE IT SOME GAS AND IT DID IT AGAIN. PULLED OVER, TURNED OFF/ON AND SAME RESULTS, EVERYTHING CLEARED BUT CHECK ENGINE LIGHT. IF THIS WERE TO HAPPEN ON THE INTERSTATE THIS COULD CAUSE A MAJOR INCIDENT. I WAS ON A CITY STREET ON BOTH OCCASIONS. I HAD TO NURSE THE GAS PEDAL RETURNING TO THE DEALERSHIP WHICH WAS ABOUT 7 MILES FROM THE INITIAL INCIDENT. THE VEHICLE IS A 2020 CHEVY SILVERADO 1500 WITH THE 2.7L TURBO ENGINE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11308342February 10, 2020SERVICE BRAKES
BRAKE SYSTEM FAILURE LIGHT, STEERING ASSIST REDUCED DRIVE NO FASTER THAN 62 MPH SERVICE TRAILER BRAKE, SERVICE ESC. BRAKES WENT TO THE FLOOR AND DID NOT WANT TO STOP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11307866February 8, 2020UNKNOWN OR OTHER
BACKUP CAMERA FUZZY MORE AT NIGHT GM SAYS ITS THE THE LOW COST CAMERA BUT ITS A SAFETY ISSUE ITS TERRIBLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11307608February 6, 2020SERVICE BRAKES
AFTER PARKING FOR ABOUT 20 MINUTES, STARTED THE TRUCK AND THE ABS BRAKE LIGHT CAME ON. A WARNING ON THE SCREEN SAID SOMETHING TO THE AFFECT...BRAKE ABOVE 62 MILES FAILURE. ENGINE LIGHT CAME ON. I STARTED DRIVING AND NOTICED NO BRAKE PRESSURE. PRESSED BRAKE HARD, ALL THE WAY, THEN TRUCK STARTED TO SLOW DOWN. LUCKILY THERE WAS NOTHING IN FRONT OF ME OR I WOULD HAVE HIT IT. I CHECKED FOR BREAK FLUID LEAK UNDER THE TRUCK, NO LEAKS. I OPENED THE HOOD, NO LEAKS NOTED. I TURNED OFF THE TRUCK. WAITED A MINUTE AND STARTED IT AGAIN. SAME THING...NO BREAKS. BREAK WARNING LIGHTS CAME ON AGAIN. I FINALLY CALLED A TOW TRUCK FOR REPAIR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11307341February 5, 2020SERVICE BRAKES
I WAS DRIVING DOWN THE INTERSTATE WHEN TRAFFIC BEGAN TO BUILD UP. AS I TRIED TO SLOW DOWN I NOTICED AN EXTENDED DELAY IN STOPPING. NO WARNING LIGHTS CAME ON AT THIS POINT AND I CONTINUED TO DRIVE. I THEN EXITED THE INTERSTATE AND STOPPED AT A LOCAL GROCERY STORE. I STARTED MY VEHICLE BACK UP AND BEGAN DRIVING TO SCHOOL. I WAS DRIVING AROUND 40 MPH AND IT WAS THEN THAT MY VEHICLE ALARM WENT OFF AND SCREEN ADVISED THAT MY BRAKES HAD FAILED. I COULD NOT STOP MY VEHICLE AND HAD NO BRAKES. I THEN PUSHED THE PEDAL ALL THE WAY TO THE FLOOR BOARD. MY TRUCK SLOWED ENOUGH FOR ME TO GET IT INTO MY SCHOOL'S PARKING LOT. I THEN ENGAGED THE EMERGENCY PARKING BREAK AND NOTIFIED ROADSIDE ASSISTANCE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11301177January 22, 2020SERVICE BRAKES
2020 SILVERADO 1500 DURAMAX 3.0 1200 MILES AND CHECK ENGINE LIGHT WITH CODES. I WAS 300 MILES FROM HOME SO GLAD IT MADE IT. TAKE TO DEALER AND THEY TELL ME I CANT DRIVE IT BECAUSE OF A FAILED MASTER CYLINDER ISSUE. PART IS ON UNKNOWN BACKORDER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0