Chevrolet Silverado Complaints (2020)

902 consumer complaints on file.

#11363811October 11, 2020
ELECTRICAL SYSTEM, ENGINE
I HAVE A 2020 SILVERADO 1500 LT TRAIL BOSS WITH JUST OVER 5000 MILES ON IT WITH ONE PREVIOUS RECALL WHICH WAS COMPLETED. ON THIS OCCASION I WAS TRAVELING ON THE HIGHWAY AT ROUGHLY 65MPH WHEN ALERT SOUNDS CAME ON FOLLOWED BY A MESSAGE ON THE CLUSTER SAYING TO SHIFT THE VEHICLE TO NEUTRAL AND PUSH START BUTTON. I DID THAT AND THERE WAS NO RESPONSE. I WAS IN THE FAST LANE AND DID NOT HAVE ENOUGH SPEED TO GET TO SHOULDER SO I PULLED TO CENTER TURN LANE OF HIGHWAY TO STOP. I ATTEMPTED TO START THE VEHICLE SEVERAL TIMES OVER 5-10 MINUTES WITH NO RESPONSE. CLUSTER GAUGES WOULD CYCLE LIKE WHEN VEHICLE IS STARTED, BUT IT DID NOT ENGAGE THE STARTER. I ALSO TRIED TO REMOTE START FROM KEY FOB WITH SAME RESPONSE. THERE WAS TRAFFIC TRAVELING AT HIGH SPEED IN OPPOSING DIRECTION ON EITHER SIDE SO IT WAS UNSAFE TO INSPECT THE VEHICLE. I USED ONSTAR TO GET ROADSIDE ASSISTANCE AND ABOUT 15 MIN LATER POLICE SHOWED UP TO PROVIDE ASSISTANCE. ONSTAR SAID IT WOULD BE CLOSE TO AN HOUR FOR A TOW, BUT POLICE GOT ME ONE ABOUT 15 MINUTES LATER. LUCKILY TEXAS COPS ARE PRETTY COOL SO WE JUST HUNG OUT UNTIL TOW TRUCK ARRIVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363601October 9, 2020
ENGINE
HOLLOW VALVE STEM FAILURE. METAL SHARDS GOT INTO THE OIL & SEIZED UP THE MOTOR. WAS DRIVING 35MPH AT NIGHT ON A BUSY 2 LANE CITY STREET, NO SHOULDER. LESS THAN 1,200 MILES ON THE ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363144October 7, 2020
POWER TRAIN, UNKNOWN OR OTHER
CHEVY SILVERADO 1500 - HAS A FEEL LIKE RUNNING OVER RUMBLE STRIPS AND GOES AWAY. OCCURS AT OR BETWEEN 60 AND 65 MPH. IT ISN'T CONTINUOUS AT ALL. DOESN'T DO IT AT LOWER SPEEDS OR HIGHER SPEEDS THAT I CAN FEEL. TRUCK WAS PURCHASED BRAND NEW IN 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363162October 7, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
VEHICLE HAS SEVERAL ELECTRICAL / COMPUTER PROBLEMS INCLUDING BUT NOT LIMITED TOO. ELECTRIC PARKING BRAKE APPLIES ITSELF AT CERTAIN TIMES. HILL START ASSIST ALSO APPLIES ITSELF AT TIMES BOTH ON LEVEL GROUND. EXCESSIVE PRESSURE NEEDED TO STOP VEHICLE COMING DOWN EXPRESSWAY RAMP WITH DIESEL EXHAUST BRAKE ON AND NO TRAILER ATTACHED. BRAKES SMELL HOT AFTER STOPPING. VEHICLE WAS STOPPED WITH ELECTRIC BRAKE PROBLEM & HILL START ASSIST. BRAKE SMELL WAS AFTER VEHICLE WAS STOPPED FROM DRIVING APPROX. 25 MILES. EXCESSIVE BRAKE PRESSURE WAS NEEDED TO STOP VEHICLE ON GRADE WITH DIESEL EXHAUST BRAKE ON. UNKNOWN REASON FOR THESE PROBLEMS. ELECTRIC PARKING BRAKE SELF APPLIES WHEN GETTING OUT OF VEHICLE AFTER PLACING GEAR SHIFT IN PARK. HILL START COMES ON AT TRAFFIC LIGHT, TRUCK IN GEAR WHEN ACCELERATING FROM STOP. I HAVE CELL PHONE PHOTOS OF THE PARKING BRAKE ACTING UP BUT DO NOT KNOW HOW TO TRANSFER THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363011October 6, 2020
EXTERIOR LIGHTING
WHEN PUTTING THE VEHICLE IN REVERSE WHEN ITS DARK THE BACK UP CAMERA COMES ON THE RADIO SCREEN. WHEN DOING SO THE BRIGHTNESS OF THE SCREEN CAUSES THE INABILITY FOR MY EYES TO ADJUST TIMELY. THIS BRIGHTNESS ALSO CAUSES MY INABILITY TO SAFELY USE MY SIDE MIRRORS BECAUSE OF THIS BLINDING EFFECT. THERE IS NO WAY TO DIM NOR TURN OFF THIS FEATURE. THIS HAS ALWAYS DONE THIS SINCE DELIVERY AND I'VE BEEN TO THE DEALER MULTIPLE TIMES FOR OTHER SOFTWARE UPDATES AND RECALLS. THIS STILL HASN'T BEEN ADDRESSED AND IS A MAJOR SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362658October 4, 2020
ENGINE
THE TRUCK IS NEW WITH 700 MILES. SEPTEMBER 26TH 2020 I CAME TO A STOP AT A LIGHT.AS I TOOK OFF THE TRUCK STARTED TO JERK AND THE CHECK ENGINE LIGHT CAME ON. I IMMEDIATELY DROVE IT HOME. AS I WAS DRIVING HOME WHILE IN MOTION THE TRUCK WOULD JERK WHEN IT WAS CHANGING GEARS. I RECEIVED A TEXT FROM GM THAT SAID TO HAVE THE ENGINE OR TRANSMISSION SERVICED WITHIN 7 DAYS. I DID NOT DRIVE IT UNTIL I WAS ABLE TO TAKE IT TO CHEVY. SEPTEMBER 28TH 2020 ON THE WAY THERE THE VEHICLE DID THE SAME THING. ON SEPTEMBER 30TH 2020 THE CHEVY TECHNICIAN SAID THE TRUCK WAS READY HE SAID THE PROBLEM WAS A TRANSMISSION CONTROL MODULE THAT WAS NOT PLACED CORRECTLY. I PICKED THE TRUCK UP OCTOBER 1ST 2020 AND DROVE IT STRAIGHT HOME JUST FINE. OCTOBER 2ND IN THE MORNING DRIVING TO WORK THE TRUCK STARTED TO JERK AGAIN AND THE CHECK ENGINE LIGHT CAME ON AND I RECEIVED ANOTHER TEXT FROM GM SAYING TO HAVE THE ENGINE OR TRANSMISSION SERVICED WITHIN 7 DAYS. ON THE WAY TO CHEVY I HAD TO STOP AT A LIGHT WHEN THE LIGHT CHANGED GREEN THE TRUCK DID NOT WANT TO TAKE OFF AND STARTED TO ROLL BACK AND I ALMOST HIT A VEHICLE. I PUT THE TRUCK IN PARK TURNED IT OFF RESTARTED IT THEN SAFELY DROVE IT TO CHEVY. TODAY IS OCTOBER 4TH AND I HAVEN'T HEARD ANYTHING FROM CHEVY I DID NOT BELIEVE THAT A TRANSMISSION CONTROL MODULE WOULD BE PLACED INCORRECTLY FROM THE FACTORY I BELIEVE THIS TRUCK HAS SOME KIND OF DEFECT AND IS UNSAFE TO DRIVE UNTIL CHEVY FIGURES OUT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362314October 1, 2020
SERVICE BRAKES, ENGINE, STEERING
AFTER OWNING THE BRAND NEW TRUCK FOR LESS THAN 24 HOURS (APPROXIMATELY 170 MILES ON THE ODOMETER OF THE VEHICLE), I WAS DRIVING IN A STRAIGHT LINE ON A 2 LANE HIGHWAY AT APPROX. 50-55MPH. MY FOOT WAS LIGHTLY ON THE ACCELERATOR, MAINTAINING SPEED, AS I HAD JUST PASSED THROUGH A TRAFFIC CIRCLE ABOUT A MILE PRIOR, AND WAS IN A SMALL LINE OF "TRAFFIC" TRAVELLING ON THE ROAD. THE REAR WHEELS BEGAN TO LIGHTLY SHAKE (IT FELT SIMILAR TO DRIVING ON RUMBLE STRIPS) FOR APPROXIMATELY 3-5 SECONDS, THEN SEVERAL WARNING LIGHTS ON THE DASH LIT UP AND THE TRUCK VIOLENTLY "JERKED" THEN PULLED AND DRIFTED ONTO THE RIGHT SIDE OF THE ROAD, ONTO THE SHOULDER. THE TRUCK THEN SPUTTERED AND STALLED. I DID NOT ATTEMPT TO RESTART OR MOVE THE VEHICLE, INSTEAD WORKED WITH THE DEALERSHIP TO OBTAIN A TOW TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361587September 28, 2020
STEERING
AFTER PARKING FOR ABOUT AN HOUR STARTED THE TRUCK AND GOT WARNINGS FOR SERVICE ESC AND SERVICE POWER STEERING, DRIVE WITH CAUTION. TURNED ENGINE OFF AND ON A FEW TIMES, NO CHANGE. CALLED ONSTAR, THEY SAID THEY COULD SEND ROADSIDE ASSISTANCE, I CHOSE NOT TO GET THE SERVICE AS WE WERE IN THE MIDDLE OF NOWHERE DOWN A SINGLE TRACK DIRT ROAD. DROVE HOME WITH NO POWER STEERING, TRACTION WARNING LIGHT ON THE WHOLE WAY. TURNED ENGINE OFF THEN ON AGAIN AND THE ISSUE WAS RESOLVED. IT LOOKS LIKE THERE HAVE BEEN SERVICE BULLETINS/RECALLS FOR SIMILAR ISSUES BUT NOTHING ACTIVE ON MY TRUCK WITH 2100 MILES. SOFTWARE/SENSOR PROBLEMS LIKE THIS CAN LEAD TO VERY DANGEROUS SITUATIONS. THANKS FOR THE WORK YOU DO AT NHTSA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360910September 24, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BACK OVER PREVENTION CAMERA FAILED TO FUNCTION AS DESIGNED. THE VEHICLE WAS TAKEN TO ANDERSON CHEVROLET (31201 AUTO CENTER DR, LAKE ELSINORE, CA 92530), AND THE CONTACT WAS INFORMED THAT THE INFOTAINMENT SYSTEM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NEW AND THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RUNNING BOARD AND THAT THE VEHICLE REMAINED AT THE DEALER. THE CONTACT STATED THAT THE DEALER DECLINED TO EXCHANGE THE VEHICLE FOR ANOTHER VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359976September 19, 2020
ENGINE
NEW VEHICLE ON DEALER LOT. ENGINE (DIESEL) WOULD NOT START REMOTELY AND ENGINE LIGHT CAME ON WHEN THE ENGINE WAS STARTED MANUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355567September 17, 2020
SERVICE BRAKES
WHEN FOOT BRAKE AND EMERGENCY BRAKE IS RELEASED AND TRUCK IS PUT IN D POSITION, LOUD POP IS HEARD AND TRUCK LUNGES FORWARD ALL AT ONCE WITH NO EXCELERATION. CHEV DEALERS IN AREA WON'T SEE VEHICLE FOR OVER 2 WEEKS EVEN WITH SAFETY RECALL OUT. TRIP CANCELLED. NEVER BUY A CHEV!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354130September 10, 2020
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 60 MPH HAULING A LOAD, THE VEHICLE STARTED PULLING TO LEFT. THE CONTACT TURNED THE STEERING WHEEL SIDEWAYS TO STRAIGHTEN THE VEHICLE. THE VEHICLE SHIFTED SIDEWAYS WHENEVER THERE WAS A BUMP IN THE ROADWAY. THE CONTACT DROVE THE VEHICLE HOME AT A REDUCED SPEED. THE CONTACT STATED THAT THE FRONT WAS ALSO RUBBING AGAINST THE AXLE. THE VEHICLE WAS TAKEN TO FELDMAN CHEVROLET OF LIVONIA (32570 PLYMOUTH RD, LIVONIA, MI 48150, (734) 367-4664) AND DIAGNOSED WITH A BENT SUBFRAME. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY OR A RECALL. THE CONTACT WAS INFORMED THAT THE CAMBER NIPPLES FRACTURED CAUSING THE SUBFRAME TO BEND. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT AN INTERNAL INVESTIGATION WOULD BE CONDUCTED AND HE WOULD BE GIVEN A CALLBACK. THE FAILURE MILEAGE WAS 9,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353746September 8, 2020
UNKNOWN OR OTHER
THE REAR WINDOW SPONTANEOUSLY SHATTERED L. NOTHING HIT THE THE WINDOW AND THERE WAS NO EVIDENCE THAT AN OBJECT HIT THE WINDOW. THE BOTTOM CORNERS BROKE FIRST. THE TRUCK WAS PARKED AND OFF IN A PARKING LOT. THERE IS SEALANT ON ONE END OF THE WINDOW THAT APPEARS TO HAVE COME OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352124August 30, 2020
STRUCTURE:BODY
THE CAB IS LEAKING RAIN WATER IN THE BACK DRIVER SIDE CORNER OF THE CAB! I JUST NOTICED IT WHILE WE WERE DRIVING IN THE RAIN. IT LOOKS LIKE IT HAS OCCURRED TWICE BEFORE BECAUSE OF STAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351536August 27, 2020
SERVICE BRAKES, POWER TRAIN
2020 SILVERADO 1500 CUSTOM CREW CAB 4.6L, V6. PURCHASED TRUCK ONAUGUST 10, 2020. TOOK IT TO DEALER ON AUGUST 17, 2020 BECAUSE OF JERKING FORWARD AT LOW SPEED (20-25 MPH) AND REAR BRAKES MAKING A DEEP RUBBING SOUND. OF COURSE, TECHNICIAN SAID THERE WERE NO PROBLEMS (BECAUSE HE COULD NOT DUPLICATE) THE JERKING MOTION. AFTER PICKING UP MY TRUCK, I NOTICED THAT THEY DID NOT EVEN ADDRESS THE BRAKE ISSUE, NOR DID THE SERVICE ADVISOR NOTE IT ON THE FORM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351153August 25, 2020
ELECTRICAL SYSTEM
INOPERABLE INFOTAINMENT SYSTEM / BACKUP CAMERA / RADIO / ONSTAR. UPON STARTING VEHICLE, SCREEN STAYS BLACK AND NONE OF THE AFOREMENTIONED SYSTEMS WILL OPERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349997August 18, 2020
ENGINE
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE KEY CEASED IN THE IGNITION AND THE VEHICLE WOULD NOT START. SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED INCLUDING THE CHECK ENGINE WARNING LIGHT. THE CONTACT STATED THAT SEVERAL UNKNOWN DEALERS WERE CONTACTED BY PHONE. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC WAS ABLE TO GET THE VEHICLE STARTED HOWEVER, THE CHECK ENGINE WARNING LIGHT WAS AGAIN ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TAKEN FIVE TIMES TO SEVERAL UNKNOWN DEALERS WITH THE PURGE VALVE BEING REPLACED THREE TIMES. THE VEHICLE WAS TAKEN TO JIM BROWNE CHEVROLET BUICK GMC OF DADE CITY (10741 U S 301, DADE CITY, FL 33525, (352) 567-1222) AND REMAINED AT THE DEALER WHILE THE MECHANICS ATTEMPTED TO DUPLICATE THE FAILURE BY DRIVING THE VEHICLE OVER SEVERAL DAYS AND SEVERAL MILES. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER AND PROVIDED A CASE NUMBER. THE CONTACT WAS ALSO PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 13,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348927August 12, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
I WENT IN THE STORE THIS AFTERNOON, WHEN I RETURNED TO MY TRUCK AND STARTED IT UP I HAD A SERVICE POWER STEERING DRIVE WITH CARE WARNING AS WELL AS SERVICE ESC. I SHUT THE TRUCK OFF, WAITED A FEW MINUTES AND RESTARTED THE TRUCK, THE WARNING WAS STILL THERE SO I CALLED THE DEALER AND THEY SENT OUT A SERVICE TECH AND SERVICE MGR, THEY COULDN'T FIGURE IT OUT AND HAD IT TOWED TO BACK TO THE DEALER THE TRUCK ONLY HAS 1400 MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348513August 10, 2020
SERVICE BRAKES, STEERING
WAS ON VACATION AND WENT TO EAT SUPPER APPROXIMATELY AN HOUR LATER RETURNED TO VEHICLE CRANKED UP TRUCK AND WENT TO LEAVE (IN REVERSE) WHEN I CUT THE WHEEL THE TRUCK HAD NO POWER STEERING AND SO I PRESSED THE BRAKE AND IT WAS BARELY WORKING, LUCKILY I WASN'T GOING TO FAST AND WAS ABLE TO STOP BEFORE HITTING THE VEHICLE BEHIND ME. CHECK ESC LIGHT CAME ON. HAD TO DISCONNECT THE BATTERY TO RESET THE COMPUTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343608August 6, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
THE FOLLOWING ALL TAKES PLACE WHILE DRIVING THE VEHICLE ON THE INTERSTATE AND CITY, AT HIGHER RATES OF SPEED AND WHEN TRAVELING AT A SLOWER SPEED - WHICH IS AN EXTREME DANGER - EVERY DASH WARNING LIGHT CAME ON AND WARNING MESSAGES FLASH (BRAKES, STEERING, TRAILER, FUEL, ETC) ROLL FROM MESSAGE TO MESSAGE, BRAKES GET SOFT AND HARD TO STOP, TRUCK TRIED TO STALL AND SLOWED DOWN LIKE IT WAS LOSING POWER (THIS HAPPENED WHILE ROLLING AT 45 MPH), AC STOPPED WORKING (FAN WORKING BUT COLD AIR STOPS), TRUCK LUNGED FORWARD WHILE ENGAGING THE BRAKES TO SLOW DOWN AT A RED LIGHT, STEERING DEFINITELY STIFFER DUE TO LACK OF POWER ASSIST. THESE SAME MESSAGES AND WARNING LIGHTS WILL ALSO CONTINUE TO FLASH WHEN THE TRUCK IS PARKED. THIS ISSUE STARTED AT 3300 MILES ON JULY 8TH, THEN IT HAPPENED AGAIN JULY 24TH, THEN AGAIN AUG 4TH/5TH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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