Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10235888July 26, 2008
SERVICE BRAKES, HYDRAULIC
BRAKE LINE FAILURE ON MY 2002 CHEVROLET SILVERADO 2500HD. I WAS VERY FORTUNATE THAT THE LINE BROKE AT HOME WHILE I WAS PARKING MY TRAILER. APPARENTLY THERE IS A MAJOR PROBLEM WITH THE STEEL LINES RUSTING OUT PREMATURELY. IF YOU GO ON THE WEB AND LOOK UP BRAKE LINE FAILURE FOR THIS YEAR VEHICLE, YOU WILL FIND MANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235479July 23, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ELECTRIC WINDOWS FAIL TO GO UP OR DOWN IN INCLEMENT WEATHER/MAY GET JAMMED IN ANY POSITION/IF OPEN WHILE DRIVING, MAY FAIL TO CLOSE, RESULTING IN DANGEROUS SITUATION FOR DRIVER IF IN HEAVY TRAFFIC,ETC./WINDOW APPARATUS REPLACED TWICE ON DRIVER SIDE AND ONCE ON PASSENGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235272July 22, 2008
STEERING:RACK AND PINION
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO EXTENDED CAB. WHILE DRIVING BETWEEN 5-10 MPH, THE CONTACT HAS A DIFFICULT TIME MAKING RIGHT TURNS. THE MECHANIC STATED THAT THE STEERING RACK AND PINION FAILED. THE CURRENT AND FAILURE MILEAGES WERE 80,394. UPDATED 09/10/08 *BF UPDATED 09/15/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235211July 21, 2008
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, PARKING BRAKE
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE PARKING BRAKE MALFUNCTIONED WHILE THE VEHICLE WAS PARKED. THE BRAKE WOULD NOT ACTIVATE WHEN SHIFTED INTO NEUTRAL AND THE VEHICLE DRIFTED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER AND HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE IS 75,000. UPDATED 09/15/08 *BF THE CONSUMER STATED HE HEARD A SCRAPPING NOISE COMING FROM THE REAR OF THE VEHICLE. HE WAS INFORMED THE DIFFERENTIAL NEEDED TO BE SERVICED. NO ONE INFORMED THE CONSUMER THERE WAS A PROBLEM WITH THE PARKING BRAKE. UPDATED 09/24/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233385July 7, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), EQUIPMENT, EQUIPMENT:MECHANICAL, EQUIPMENT:OTHER:LABELS
THE ENGINE KEEP CRASHING DOWN, THE INDICATOR SAY LOW ENGINE PRESSURE, CHECK ENGINE PRESSURE, THEN THE HOLE TRUCK WILL SHUT DOWN IN THE MIDDLE OF PRODUCING. THIS HAPPEN THREE TIME ALREADY. IM ON THE HIGHWAY DRIVING 80MIL AND THE TRUCK WILL SHUT DOWN, CANT MOVE THE WHEEL, CANT CHANGE LINES, CANT RESTART THE TRUCK OR ANYTHING. THIS HAS ALMOST COAST ME LIFE THREE TIME. WHAT KIND OF SAFETY SHUT DOWN IS THAT. I THINK IT IS VERY UNSAFE AND NEEDS TO CHANGE OR FIX. I SPENT OVER 2,500.00 ON MY TRUCK THINKING THE PROBLEM IS FIX, BUT IT KEEP RECURRING. THE CHEVY ENGINEERS GUYS JUST SAY THAT THE PROB CANT BE FIX AND MY BEST BET IS TO GET A NEW TRUCK, OR ENGINE. I DON'T HAVE MONEY FOR THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230577June 11, 2008
SERVICE BRAKES, HYDRAULIC
BRAKE LINES FROM THE MASTER CYLINDER TO THE ABS CONTROL UNIT AND FROM THE ABS CONTROL UNIT TO THE FRONT WHEEL BRAKES ARE RUSTED THROUGH. THIS OCCURRED ON JUNE 9, 2008. THE VEHICLE IS ONLY SIX YEARS OLD AND THE BRAKE LINE SHOULD NOT RUST THROUGH THAT QUICKLY. THIS IS A DANGEROUS CONDITION AS ALL OF THE BRAKE FLUID IS PUMPED OUT OF THE MASTER CYLINDER AND YOU THEN LOSE ALL BRAKING ON THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230729June 11, 2008
ENGINE AND ENGINE COOLING
WE OWN A 2002 CHEVROLET SILVERADO LS 2500 HD WITH ALLISON TRANS. & VORTEC 8100 8.1 LITER V8 ENGINE. THE CHECK-ENGINE LIGHT WAS COMING ON, THE ENGINE RAN ROUGH, AND SOMETIMES STALLED COMPLETELY, USUALLY AFTER STARTING UP FROM A STOP. OUR DEALER REPLACED THE CRANK SENSOR AND WE HAVE HAD NO PROBLEMS SINCE. HOWEVER, WE RECENTLY HEARD (AND FOUND INFORMATION ON YOUR WEBSITE) THAT 29 OF 2001 CHEVY OR GMC MODELS HAD A RECALL FOR CRANK SENSORS (NHTSA #EA06016). IS AN INVESTIGATION UNDER WAY FOR THE 2002 MODELS? WHO DO WE NEED TO CONTACT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229516June 2, 2008
STRUCTURE
DASHBOARD STARTING TO PEEL, VEHICLE IS HAS ALWAYS BEEN GARAGE KEPT, NOT DRIVEN TO WORK AND LEFT OUT IN SUN ALL DAY ON REGULAR BASIS. PEELS LIKE IT HAS A THIN MEMBRANE ON THE OUTSIDE AND IT IS MOLTING. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10229235May 29, 2008
STEERING
THE INTERMEDIATE STEERING SHAFT WENT BAD ON IT I HAD A MECHANIC LOOK OVER THE TRUCKS FRONT END THINKING THE BALL JOINTS WERE BAD. THAT WASN'T THE CASE HIS DAD HAS AN 04 SILVERADO THAT HAD THE SAME PROBLEM. I CALLED MY LOCAL CHEVROLET GARAGE IN INDIANA AND THEY ACTED LIKE THEY NEVER HEARD OF IT. SO I CALLED THE LOCAL GMC DEALERSHIP AND ITS GETTING FIXED NEXT WEEK. SENSE ITS A 2002 THERE IS NO WARRANTY SO ITS GOING TO COST AROUND 200 DOLLARS. IT MAKES A CLUNKING NOISE IN THE FRONT END AND THE STEERING WHEEL FEELS LOOSE. IT ALSO MAKES A WEIRD GRINDING NOISE SO I HOPE THIS FIXES MY PROBLEM!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227980May 16, 2008
ENGINE AND ENGINE COOLING
CRANKSHAFT POSITION SENSOR IS OPERATING INTERMITTENTLY CAUSING VEHICLE STALLING DURING NORMAL DRIVING. THIS FAILURE IS SO FAR RANDOM AND MAY OR MAY NOT OCCUR EACH TIME THE VEHICLE IS DRIVEN. NO SES LIGHT ACCOMPANIES THIS FAILURE. SO FAR ENGINE WILL RESTART AFTER 10-15 SECONDS WITH KEY OFF. THIS FAILURE SEEMS SIMILAR TO NHTSA CAMPAIGN # 07V521000 ADDRESSING THE SAME ISSUE ON THE PREVIOUS MODEL YEAR OF THIS VEHICLE. THIS FAILURE HAS BEEN ONGOING FOR THE PAST SEVERAL MONTHS AND SEEMS TO BE OCCURRING MORE FREQUENTLY LATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228047May 16, 2008
SERVICE BRAKES, HYDRAULIC
I HAVE A 2002 CHEVY SILVERADO THAT WAS PART OF A RECALL FOR ANTI-LOCK BRAKES ENGAGING AT LOW SPEEDS (4-10MPH). I TOOK MY TRUCK TO A DEALERSHIP TO HAVE THE RECALL SERVICE PERFORMED IN 2006. NOW, IN 2008, AS I WAS DRIVING THROUGH TOWN, MY ANTI-LOCK BRAKES KICKED IN AND I ALMOST WRECKED INTO THE CAR IN FRONT OF ME. IT NOW HAPPENS ON A REGULAR BASIS EVERYTIME I TRY TO BRAKE AT LOW SPEEDS. I CALLED CHEVY TECHNICAL SUPPORT AND THEY WERE OF NO HELP WHATSOEVER. THEY COULD NOT OFFER A GOOD EXPLANATION AS TO WHY THEY WOULD NOT FIX MY PROBLEM, EVEN THOUGH THEY ACKNOWLEDGE IT IS A PROBLEM AND A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228048May 16, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING 7 MPH, THE ANTI-LOCK BRAKES ACTIVATED WITHOUT WARNING. THE CONTACT STATED THAT HE HAD RELEASE THE BRAKES THEN DEPRESSED THEM AGAIN TO STOP THE VEHICLE. THERE WAS A RECALL REPAIR MADE FOR THE SERVICE BRAKES, HYDRAULIC: ANTILOCK (NHTSA CAMPAIGN ID # 05V379000) IN JANUARY OF 2006. THE CONTACT FELT THAT REMEDY FOR THE RECALL WAS NOT SUFFICIENT. AS OF MAY 16, 2008, THE DEALER HAD NOT INSPECTED OR REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227453May 12, 2008
VEHICLE SPEED CONTROL
I HAVE HAD THE SAME PROBLEM TWICE SINCE I HAVE OWNED THIS VEHICLE. I REPORTED THE FIRST INCIDENT ABOUT 3 YEARS AGO. I NEVER RECEIVED A REPLY FROM YOU OR GM. ON APRIL 30 08 I HAD THE SAME PROBLEM AGAIN. I WAS ABOUT TO PULL INTO THE CARPORT AND WHEN I PUT MY TRUCK IN DRIVE IT SUDDENLY SHOT FORWARD INTO A TRAVEL TRAILER AND DRIVING IT INTO THE WALL. BOTH THE TRAILER AND THE CARPORT WERE DAMAGED THERE WAS NO VISIBLE DAMAGE TO THE TRUCK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10226390May 1, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING ON A CITY STREET AT 35 MPH, TRANSMISSION FAILED (SUN SHELL GEAR IN A4L60E GM TRANSMISSION). LOST ALL DRIVE AND WAS BUMPED FROM REAR, DENTED BUMPER ONLY. TOWED TO A REPAIR SHOP. COMPLETE TRANSMISSION REPLACED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10224866April 18, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK) IN MARCH OF 2008. HE TOOK THE VEHICLE TO THE DEALER TO BE REPAIRED, BUT THE PART WAS UNAVAILABLE. AT THAT TIME, THE BRAKES WERE CLEANED AND INSPECTED AND THE CONTACT WAS INFORMED THAT THE PART WOULD BE IN SOON. AS OF APRIL 18, 2007, THE PART IS STILL UNAVAILABLE. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL WHILE DRIVING AT AN UNKNOWN SPEED, THE ANTILOCK BRAKES ACTIVATED. THE VEHICLE IS CURRENTLY PARKED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223724April 8, 2008
STEERING:COLUMN
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING VARIOUS SPEEDS, THE STEERING COLUMN MAKES A CLUNKING NOISE WHENEVER A BUMP IS STRUCK OR DRIVING OVER ROUGH TERRAIN. THE VEHICLE WAS TAKEN TO THE DEALER TWICE TO HAVE THE STEERING SHAFT SERVICED. THE CURRENT MILEAGE WAS 69,400 AND FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223047April 1, 2008
ENGINE AND ENGINE COOLING
WHILE DRIVING UNDER NORMAL HIGHWAY CONDITIONS, THE ENGINE HAS STALLED THREE TIMES IN TWO WEEKS. THIS CAUSES A LOSS OF POWER STEERING AND POWER BRAKES. AT THIS POINT I HAVE BEEN ABLE TO SAFELY PULL OFF OF THE ROAD, AS IT HAS NOT OCCURRED DURING CONGESTED TRAFFIC. WHILE SEARCHING THE DATABASE I FOUND SIMILAR FAILURES OF 2001 8.1L ENGINES THAT WERE RECALLED TO REPLACE THE CRANKSHAFT POSITION SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223083April 1, 2008
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
2002 CHEVROLET SILVERADO EQUIPPED WITH DURAMAX DIESEL ENGINE, FUEL INJECTOR BODIES CRACKED FILLING ENGINE CRANK CASE WITH DIESEL FUEL. I FOUND THE CONDITION BEFORE ANY DAMAGE COULD OCCUR. IF THIS CONDITION WAS NOT CAUGHT LIKE I DID, THE FUEL IN THE OIL WOULD OVER FLOW FROM THE ENGINE CRANK CASE AND SPRAY UNDER THE VEHICLE POTENTIALLY CAUSING A FIRE. VEHICLE WAS TAKEN TO CHEVROLET DEALERSHIP WHERE THE FUEL INJECTORS ARE BEING REPLACED BY A SPECIAL CAMPAIGN. DEALER WAS RELUCTANT TO REPLACE FUEL INJECTORS DUE TO NOT MEETING ALL CONDITIONS MANDATED BY GM. GM HAS EXTENDED WARRANTY FOR THIS PROBLEM TO 7 YEARS OR 200K MILES, BUT HAS NOT DONE A RECALL. THESE FUEL INJECTORS HAVE AN EXTREMELY HIGH FAILURE RATE AND MANY LEAK FUEL INTO THE CRANK CASE WHICH COULD BE A POTENTIAL FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222979March 31, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
PULLING INTO A PARKING SPOT AT A SLOW RATE OF SPEED, THE ANTILOCK BRAKES KICKED IN AND I COULD NOT STOP. I ENDED-UP HITTING THE CAR IN FRONT OF ME CAUSING 1,100 IN DAMAGE TO HER CAR. THIS ISSUE WAS SUPPOSED TO BE FIXED IN A RECALL IN OCT 2005. THE FIX WAS A BANDAID TO THE REAL PROBLEM. THE ABS SYSTEM IS IN THESE TRUCKS ARE FAULTY. I WAS TOLD THE BEST THING TO DO IS TAKE THE FUSE OUT OF THE TRUCK FOR THE ABS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10222724March 30, 2008
TIRES, TIRES:TREAD/BELT
MY TIRE TREAD CAME COMPLETELY OFF AS I WAS GOING 70MPH ON FLORIDA TURNPIKE YESTERDAY, ALMOST CAUSING AN ACCIDENT, AND RIPPED MY WHOLE PLASTIC DUST PROTECTOR, (NOT SURE OF PROPER NAME) OFF. TIRES ARE FIRESTONE STEELEX AT LT 245/75/R16 WHICH HAD 40,000MILES, BUT SHOWED VERY LITTLE WEAR. AAA CAME AND GOT ME ON THE ROAD AGAIN, BUT WAS REALLY A FRIGHTENING EXPERIENCE. ANY OTHER COMPLAINTS ON THESE TIRES? THESE WERE THE ORIGINAL TIRES ON MY CHEVY SILVERADO WHICH I BOUGHT NEW, AND HAVE MAINTAINED FAITHFULLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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