Chevrolet Silverado Complaints (2020)

902 consumer complaints on file.

#11384134December 18, 2020
SERVICE BRAKES
DROVE TO WORK NO ISSUES NO LIGHTS AFTER WORK I START THE TRUCK CHECK ENGINE LIGHT IS ON SERVICE EBRAKE LIGHT IS ON AND THE EBRAKE LIGHT IS FLASHING TRUCK WILL NOT MOVE EBRAKE IS STUCK ON AND I DID NOT SET THE BRAKE WHEN I PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383820December 16, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 55 MPH DOWNHILL, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO YOUNG BUICK GMC (325 OVERLAND AVE, BURLEY, ID 83318) TO BE DIAGNOSED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. ## VIN PASSED ## CHEVROLET 2020 SILVERADO ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383399December 14, 2020
SERVICE BRAKES, POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
IN MAY I PURCHASES A 2020 SILVERADO. ON DECEMBER 05TH, 2020. I WAS DRIVING ON THE INTERSTATE HEADING HOME FROM MY SON'S FOOTBALL GAME . THE "SERVICE BRAKE SYSTEM" MESSAGE DISPLAYED ON THE VEHICLE'S DASHBOARD. BRAKING BECAME SLUGGISH AND STIFF. I INITIAL THOUGHT THE BRAKE FLUID HAD HAD LEAKED OUT. THE VEHICLE MAINTAINED POWER TO ALL OTHER SYSTEMS. ONCE HOME I CHECKED THE ENGINE BAY AND BRAKE CALIBERS AND FOUND THEM TO BE INTACT. AT THIS TIME THE VEHICLE HAS 12,400 MILES. AFTER A INITIAL ASSESSMENT, WAS INFORMED THAT IT WAS DETERMINED TO BE A "COMPUTER GLITCH" THAT WAS EFFECTING THE TRANSMISSION AND BRAKE SENSORS. THE BRAKE MODULE WAS REPLACED AND TRANSMISSION "SOFTWARE" WAS UPDATED. THIS WAS COMPLETED ON DECEMBER 09TH, 2020. UPON COMPLETION THE TECHS CONDUCTING A "DRIVE TEST", AT WHICH TIME THE WARNING APPEARED AGAIN. MY VEHICLE REMAINS AT THE SERVICE DEPARTMENT, WHILE THEY "TROUBLESHOOT" THE PROBLEM. DUE TO THE VAGUE RESPONSES BEING PROVIDED BY THE DEALERSHIP SERVICE STAFF AND THE LACK OF AN ESTIMATED TIME LINE FOR THE COMPLETION OF THE REPAIRS. I BELIEVE THERE IS A MUCH LARGER ISSUE THAT THEY DON'T WANT TO REVEAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383220December 13, 2020
STEERING
DROVE TO SAMS CLUB AND RETURNED TO MY TRUCK AN HOUR LATER. TURNED ON THE TRUCK AND I HAD A SERVICE POWER STEERING MESSAGE, DRIVE WITH CARE WARNING AS WELL AS SERVICE ESC. IT WAS REALLY HARD TO TURN THE STEERING WHEEL. I TURNED OFF THE TRUCK AND PULLED OUT THE MANUAL. AFTER 5 MINUTES, I TURNED THE TRUCK ON AND NO CHANGE. I KEPT READING AND ABOUT 15 MINUTES LATER I TURNED ON THE TRUCK AGAIN AND THIS TIME THE STEERING WAS BACK TO NORMAL WITH NO DASH MESSAGES. I DROVE HOME AND SCHEDULED AN APPOINTMENT FOR 12/14/202 WITH MY DEALER, ANCIRA CHEVROLET, SAN ANTONIO, TEXAS. I READ ON THE INTERNET THAT OTHER SILVERADO OWNERS ARE HAVING THE SAME PROBLEM. MY TRUCK ONLY HAD 4,529 MILES WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378629December 9, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
TRAVELING AT ABOUT 75-80MPH, ON A HIGHWAY, - BRAKES ENGAGED, SLOWING VEHICLE BY ABOUT 15MPH CAUSING THE TRUCK TO JERK AS IF IT MISSED A GEAR. "SERVICE ESC" DIAGLOGUE, TRACTION CONTROL LIGHT, AND CHECK ENGINE LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378663December 9, 2020
POWER TRAIN
IM GETTING A HARD CLUNK SOUND WHEN SHIFTING INTO REVERSE. IT JUST STARTED HAPPENING AND ITS NOT FREQUENT ENOUGH TO TAKE IT IN TO REPLICATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378488December 8, 2020
STEERING
AT SPEEDS ABOVE 58MPH THE STEERING WHEEL VIBRATES TERRIBLY. THE TRUCK HAS BEEN AT THE DEALERSHIP 16 HOURS OUT OF THE LAST 20 DAYS I HAVE OWNED IT. THEY HAVE DONE OVER A DOZEN ALIGNMENTS AND TIRE BALANCES WITHOUT MAKING IT ANY BETTER. I HAVE ASKED FOR TIRE REPLACEMENTS OR OTHER CHANGES TO THINGS THAT WOULD MAKE IT VIBRATE AND THEY SAY NOTHING IS WRONG WITH THE TIRES. SEEMS LIKE THEY ARE STUMPED ON WHAT TO DO OTHER THAN CONTINUING TO BALANCE THE TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378377December 7, 2020
UNKNOWN OR OTHER
MY NEW 2020 CHEVY SILVERADO TRAIL BOSS TRUCK BURNED DOWN IN MY FRONT YARD. I HAD DRIVEN IT THAT MORNING FOR A SHORT DURATION AND IT WAS OPERATING NORMAL. I ARRIVED HOME AROUND 1:30PM, PARKED IT AND AWOKE TO IT FULLY ENGULFED IN FLAMES JUST BEFORE MIDNIGHT. THE TRUCK HAD BEEN PARKED FOR APPROXIMATELY 10 HOURS BEFORE IT IGNITED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11378011December 5, 2020
EXTERIOR LIGHTING
I WAS DRIVING IN A SNOW STORM AND THE HEADLIGHTS PACKED IN VERY THICKLY WITH HEAVY WET SLUSHY SNOW AND NO LIGHT WENT THROUGH AND I COULD NOT SEE THE ROAD. THE HEADLIGHT LENS AND THE SURROUNDING TRIM FORM A V-SHAPED TROUGH AROUND THE LIGHT THAT DOESN'T ALLOW THE SNOW TO SLIDE OFF FROM WIND AND BUMPS. THE SHAPE ACTUALLY ENCOURAGED SNOW TO ACCUMULATE AND COVER THE ENTIRE LENS AND THE LED LIGHTS RUN SO COOL THEY DON'T CAUSE ANY SNOW TO MELT. I HAD TO PULL OFF THE ROAD AND CLEAN THE HEADLIGHTS MANUALLY TWICE DURING A 26 MILE TRIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377565December 2, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHEN ATTEMPTING TO START FROM A STOP AT AN INTERSECTION WHEN THE AUTO START/STOP FUNCTION HAS STOPPED THE ENGINE, THE VEHICLE WILL FREQUENTLY HESITATE TO START, THEN ONCE STARTED EXHIBITS UNUSUAL ENGINE/TRANSMISSION BEHAVIOR. THIS TRUCK IS NOW ON ITS FIFTH CHECK-ENGINE LIGHT SERVICE FOR IDENTICAL FAILURES OF THE AUTO START/STOP FUNCTION. THE GM ONSTAR DIAGNOSTICS REPORTS INDICATE 2 FAILURE MODES, ONE WITH THE ENGINE/TRANSMISSION AND THE OTHER WITH THE LITHIUM-ION BATTERY. I HAVE SEVERAL CONCERNS. 1, I MAY BE STRANDED AT AN INTERSECTION WITH A VEHICLE THAT WILL NOT RESTART AND/OR HAS STALLED IN THE INTERSECTION AND 2, THE LITHIUM-ION BATTERY WILL FAIL CATASTROPHICALLY LEADING TO A VEHICLE FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376297November 25, 2020
AIR BAGS, SERVICE BRAKES
FOLLOWING A VEHICLE WITH 4-5 CAR LENGTHS BETWEEN, THE VEHICLE IN FRONT OF US DID A PANIC STOP IN HEAVY TRAFFIC. WHEN TRYING TO STOP OUR NEW TRUCK AL IT DID WAS SKID WITHOUT ANY NOTICEABLE ABS ACTIONS. WE WERE TRAVELING APPROXIMATELY 65MPH AT THE TIME OF THE PANIC STOP. TRUCK ONLY HAD 4000 MILES ON IT AT THE TIME OF THE ACCIDENT. ROADS WERE DRY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11375293November 18, 2020
ENGINE, POWER TRAIN
REPETITIVE FAULTS OF THE AUTO START/STOP SYSTEM. I HAVE NOTIFICATIONS ON THREE SEPARATE OCCASIONS WHILE DRIVING THE VEHICLE FROM THE ONSTART DIAGNOSTICS SERVICE OF TWO IDENTICAL FAULTS. ONE, A DEFECT WITH THE ENGINE & TRANSMISSION SYSTEM AND ONE A DEFECT WITH THE LITHIUM-ION BATTERY. TO DATE THERE HAS NOT BEEN AN EFFECTIVE REPAIR. THE LATEST ATTEMPT, REPLACING THE LITHIUM-ION BATTERY, SOMEHOW HAS FORCED THE SYSTEM TO NO LONGER FUNCTION UNDER ANY CONDITION. DRIVING CONDITIONS VARIED EACH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374057November 10, 2020
ENGINE
WHILLE SITTING AT A RED LIGHT, THE AUTOMATIC ENGINE STOP FEATURE ACTIVATED AND STOPPED THE ENGINE. WHEN I RELEASED THE BRAKE AND STEPPED ON THE GAS PEDDLE THE ENGINE DID NOT RESTART. THE VEHICLE HAD TO BE TOWED IN FOR REPAIR. THE DEALER MADE REPAIRS IN A SOMEWHAT TIMELY FASHION EXCEPT THAT THE PART HAD TO BE ORDERED FROM THE FACTORY AS NONE WERE AVAILABLE. WOULD HAVE THOUGHT A STARTER DESIGNED TO START AND STOP NUMEROUS TIMES A DAY WOULD HAVE LASTED JUST A WHILE LONGER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373477November 6, 2020
UNKNOWN OR OTHER
THE 2019-2021 SILVERADO'S HAVE A MAJOR SAFETY ISSUE WITH THEIR REARVIEW CAMERAS AT NIGHT TIME. THE INFOTAINMENT SCREEN ON THESE VEHICLES DIMS APPROPRIATELY AT NIGHTTIME TO ENSURE SAFE VIEWING OUTSIDE OF THE VEHICLE, HOWEVER AT NIGHTTIME WITH THE INFOTAINMENT SCREEN DIMMED, WHEN SHIFTING INTO REVERSE THE SCREEN GOES TO FULL BRIGHTNESS AND MAKES VISIBILITY OUTSIDE OF THE VEHICLE ALMOST IMPOSSIBLE ON PARTIALLY LIT AREAS. THIS CAUSES SAFETY ISSUES AS YOU ARE NOT ABLE TO MAKE USE OF YOUR MIRRORS TO SEE OBSTRUCTIONS OR OBSTACLES. THIS IS FURTHER MAGNIFIED AS THE QUALITY OF THE REAR VIEW CAMERA AT NIGHT IS VERY POOR, SO THE POOR CAMERA QUALITY COUPLED WITH THE INABILITY TO EVEN USE THE VEHICLES MIRRORS TO SEE OUTSIDE CAUSES SAFETY ISSUES. MANY OTHERS HAVE COMPLAINED AND DOCUMENTED THIS SAME ISSUE AND HAVE RAISED CONCERNS WITH GM AND DEALERSHIPS TO NO AVAIL. THIS SHOULD BE AS SIMPLE AS A SOFTWARE UPDATE TO MAINTAIN SCREEN BRIGHTNESS WHEN SHIFTING INTO REVERSE DURING NIGHTTIME OR DARK CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372671November 2, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
1ST OCCURRENCE, 9840 MILES- SLOWING TO STOP SIGN, ABOUT 10MPH, TRUCK JUMPED VIOLENTLY, FELT LIKE I WAS REAR-ENDED. SERVICE PARKING BRAKE, SERVICE ESC, TRACTION CONTROL OFF MESSAGES AND CEL ON. STUCK IN GEAR. RESTARTED TRUCK, RESUMED NORMAL OPERATION BUT CEL REMAINED. 2ND OCCURRENCE, 9865 MILES - 65MPH ON HIGHWAY GOING AROUND CURVE, TRUCK JUMPED VIOLENTLY CAUSING REAR END TO BREAK FREE SLIGHTLY, THOUGH I KEPT CONTROL. TRANSMISSION NOW SEVERAL GEARS LOWER AND STUCK THERE, TURNING 2400 RPM AT 65MPH. SAME THREE WARNING MESSAGES AND CEL. TRIED MANUAL TRANSMISSION MODE, BUT IT DISPLAYED NO GEAR INDICATION, AND THE +/- BUTTONS DID NOTHING. PULLED OFF HIGHWAY, RESTARTED, ALL MESSAGES WENT AWAY, CEL REMAINED. TRUCK RESUMED NORMAL OPERATION. 3RD OCCURRENCE, 9905 MILES (ON THE WAY TO THE DEALER) - I WAS STOPPED AT TRAFFIC LIGHT, FIRST IN A STRING OF CARS. LIGHT TURNED GREEN, I STARTED TO ACCELERATE, JUST INTO THE INTERSECTION, TRUCK JUMPED VIOLENTLY, SAME WARNING MESSAGES, STILL HAD THE CEL FROM THE LAST TIME. TRUCK WAS NOW STUCK IN A HIGHER GEAR, COULD BARELY GET THROUGH INTERSECTION. VEHICLE BEHIND ME NARROWLY MISSED REAR-ENDING ME, AND OTHERS WERE BLOWING HORNS AS I LIMPED TO THE FAR SIDE OF INTERSECTION. THIS IS A MASSIVE SAFETY CONCERN. IF ANY OF THE ABOVE SCENARIOS HAD OCCURRED ON SNOWY/ICY ROADS, I COULD HAVE INJURED OR KILLED SOMEONE, INCLUDING MYSELF AND/OR MY [XXX] YEAR-OLD. DEALER REPLACED TCM, BUT IS STILL NOTING "LOSS OF COMMUNICATION" CODES BEING GENERATED. A CHEVY ENGINEER HAS REQUESTED THEM TO INVESTIGATE THE WIRE HARNESS FOR DAMAGE IN A PARTICULAR LOCATION, SUGGESTING CHEVY KNOWS OF A MANUFACTURING ISSUE. IF THAT'S SO, AND CHEVY HASN'T ISSUED A RECALL - OR EVEN A TSB - THEN THIS POSES A STRONG CASE FOR NEGLIGENCE ON THEIR PART. ARE THEY WAITING FOR SOMEONE TO GET INJURED OR DIE BEFORE ACTING ON THIS? I'VE NOW BEEN WITHOUT THE TRUCK FOR 10 DAYS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366768October 27, 2020
STEERING
10/26/20 WHILE TRAVELING ON THE FREEWAY FOR THE LAST FEW DAYS, I NOTICED THAT THE STEERING FELT LOOSE. I TOOK THE TRUCK TO LES SCHWAB TO HAVE THE TIRES CHECKED AS A PRECAUTION. ON 10/27/20 I INADVERTENTLY RAN OVER SEVERAL POTHOLES ON THE FREEWAY AND THE FORCE OF THE PASSENGER SIDE TIRE HITTING THE POTHOLE FORCED THE STEERING WHEEL OUT OF MY HAND. I HAVE OWED THIS VEHICLE JUST UNDER TWO WEEKS, WHICH WAS BOUGHT NEW AND CURRENTLY HAS 630 MILES ON THE ODOMETER. WHILE RESEARCHING, I CAME ACROSS ANOTHER POST WITH SIMILAR STEERING ISSUES. NOT SURE IF THIS IS ISOLATED; HOWEVER THE DEALER WILL BE NOTIFIED IN THE MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366110October 23, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THREE DAYS AFTER PURCHASING MY 2020 CHEVY 2500 SILVERADO, ON SEPTEMBER 28TH, 2020 AROUND 1253 I TRIED TO START MY TRUCK AND IT WOULDN'T START. THE TRUCK TURNED OVER BUT SEEMED LIKE IT WASN'T GETTING FUEL. I THEN RECEIVED A DIAGNOSTIC ALERT. AFTER CHANGING THE RELAY THE TRUCK RAN FINE. I THEN SCHEDULED TO TAKE IT IN TO THE DEALER ON OCTOBER 5,2020 TO HAVE A DIAGNOSTIC DONE ON THE TRUCK AND THEY FOUND NOTHING. THE VERY NEXT DAY IT DID THE SAME THING ON OCTOBER 6TH, 2020. I THEN SCHEDULED TO HAVE IT TAKEN IN AGAIN AND FOUND OUT THAT THE FUEL CONTROL MODULE ON SEVERAL OTHER GM VEHICLES WHERE FAULTY ON NEW VEHICLES. I HAD TO CANCEL MY SECOND APPOINTMENT DUE TO THE DEALER WOULDN'T PROVIDE ME WITH A LOANER CAR WHILE THEY WORKED ON MY TRUCK. THIS VEHICLE IS UNDER WARRANTY. THEN AGAIN ON THE OCTOBER 20TH, 2020 THE VEHICLE WOULD NOT START. AFTER CHANGING OUT THE RELAY SWITCH IT SEEMED TO RESET THE SYSTEM AND STARTS AND RUNS FINE AND THE CHECK ENGINE LIGHT GOES OFF. I WORK IN EMERGENCY SERVICES AND NEED MY TRUCK TO RUN WHEN I TURN THE KEY OVER. THERE'S NO COMMON FACTOR LEADING TO THIS LACK OF TURNING OVER. AND MY DEALER IS NOT WORKING WITH ME TO COME TO A SOLUTION TO THIS PROBLEM. THIS HAS HAPPENED ON 3 OCCASIONS AT RANDOM TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365843October 22, 2020
AIR BAGS, ELECTRICAL SYSTEM
RADIO AND DASHBOARD ELECTRONICS SHUTOFF COMPLETELY WHILE DRIVING AND THEN WILL COME BACK ON A MINUTE LATER! LOOSES ALL CONNECTIONS TO PHONE, MAPS, BLUETOOTH ETC...., THEN OUT OF THE BLUE TODAY THE AIRBAG LIGHT AND SERVICE SAFETY RESTRAINT SYSTEM WARNING CAME ON! THIS IS SO DANGEROUS AND IS GOING TO CAUSE ME TO HAVE A WRECK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365199October 19, 2020
ELECTRICAL SYSTEM
BACKUP CAMERA IS COMPLETELY WASHED OUT AT NIGHT AND DURING THE DAY IS FUZZY AND OUT OF FOCUS. DEALER SAYS THIS IS NORMAL. ITS A SAFETY ITS A SAFETY HAZARD TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363932October 12, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
THE TRUCK HAS ~3000 MILES. WHILE DRIVING THE TRUCK AT HIGHWAY SPEED (65 MPH), A WARNING CAME ON THE DASH "ENGINE POWER REDUCED", FOLLOWED BY A CHECK ENGINE LIGHT, AND THEN THERE WAS NO RESPONSE FROM THE THROTTLE/GAS PEDAL. THE ENGINE WAS STILL RUNNING, BUT NO POWER WAS AVAILABLE WHEN PUSHING ON THE GAS PEDAL. LUCKILY, I WAS ABLE TO PULL OFF OF THE HIGHWAY; HOWEVER, IF THIS WOULD HAVE HAPPENED CROSSING TRAFFIC OR ON A BUSY HIGHWAY, THE RESULTS COULD HAVE BEEN FATAL. I WAS SURPRISED AND SHOCKED TO SEE A NEW TRUCK PROVIDE ZERO POWER FROM THE GAS PEDAL. THIS IS A SIGNIFICANT RISK TO CONSUMERS, DRIVERS, AND OTHER CARS ON THE HIGHWAY. WHEN I PUT THE TRUCK ON A CODE READER, I RECEIVED THE CODE P26C0. THE LOCAL DEALERSHIP STATED THAT I AM NOT THE ONLY ONE EXPERIENCING THESE ISSUES WITH THE 3.0 DURAMAX DIESEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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