Chevrolet Silverado Complaints (2025)

165 consumer complaints on file.

#11731205April 14, 2026
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, UNKNOWN OR OTHER
On April 13, 2026, I experienced two safety-related malfunctions while driving my 2025 Chevrolet Silverado 3500 LTZ on a two-lane highway in light rain. At approximately 6:24:05 PM, the windshield wipers stopped in the upright position for about 2–3 seconds while the vehicle was in motion, causing a temporary loss of forward visibility. At approximately 6:26:56 PM, while traveling around 65 MPH, the forward collision/adaptive cruise system falsely detected a vehicle in my lane when none was present and applied sudden, hard braking without driver input. This caused a noticeable forward pitch of the vehicle. At approximately 6:27:13 PM, the system again indicated a vehicle ahead when there was none. Road conditions were wet, and this unexpected braking created a risk of loss of control or a rear-end collision. The systems involved include the windshield wipers and forward collision/adaptive cruise control. The vehicle is available for inspection upon request. There were no warning lamps prior to these incidents. The only indication was a false vehicle detection displayed on the instrument cluster and heads-up display. These issues have not yet been reproduced by the dealer, as they were just reported to both the dealership and GM. The vehicle has only been inspected by the dealership to date. The truck also has ongoing issues, including frequent audio cutting out (6+ service visits, unresolved) and intermittent failure of the camera system to activate, which has been previously documented and not corrected. Dashcam footage is available for both incidents and can be provided for review. These issues appear intermittent and without warning, making them difficult to anticipate or mitigate during normal driving. The unexpected nature of both the wiper malfunction and unintended braking increases the overall safety risk, especially in adverse weather and highway conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731273April 14, 2026
POWER TRAIN, VEHICLE SPEED CONTROL
While driving on the freeway with my family in the middle of a snowstorm, my 2025 Silverado 1500 with 8,000 miles on it, suddenly dropped gears down to 1st without warning. The check engine light went on and I later found out it was the valve body that caused it. This could have cause serious harm to my family had I not maintained control of the vehicle. The dealership fixed the problem only for it to happen again a month later. The truck is still in the shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729455April 6, 2026
ENGINE
On March 6, 2026 exactly one month ago from today, I was driving my Chevrolet Silverado 1500 ZR2 with a 6.2 liter gas engine to a family vacation. We were traveling through our home state to another state. I was driving and my wife, along wiht two children (age [XXX] and [XXX] ) and my family dog were all riding inside the truck. We were traveling at posted highway speed approximately three hours from our home. There was a whine from the engine compartment that got progressively louder in about 30 seconds. Then the engine began to lose power. We were near a chevrolet dealer so I pulled in the service bay, where the technician swiftly told me to cut off the engine, that my crankshaft was broken and it lead to catastrophic engine failure. The vehicle is available for inspection at the same Chevrolet dealer we visited one month ago. My family's safety was put at risk because we were traveling at highway speed and the vehicle witnessed catastrophic engine failure. Due to catastrophic engine failure, the engine has not been turned on by the dealer since departing the service department. The vehicle was been inspected by the service department at a certified Chevrolet dealer. Interestingly, there were no warning lights or any type of warning other than the severe sound coming from the engine compartment. Prior to engine failure, there were no other symptoms of the problem other than the low pitched whine that progressively got louder over a ~30 second period of time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729153April 4, 2026
POWER TRAIN
Violent shuddering, as if vehicle does not know what gear to be in. unpredictable harsh and delayed gear changes. Many repairs have been made, including transmission replacement, but issue still remains. Newberg Chevrolet dealership that did all previous repairs has denied to schedule an appointment for follow up diagnosis and needed repairs. This shuddering vehicle is unpredictable and unsafe to drive, yet GM has refused to help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728767April 2, 2026
POWER TRAIN, ENGINE
while driving down the freeway at 80 mph, in my 2025 Chevy truck with 6000 mikes , the truck suddenly locked up, almost throwing myself and my daughter into the dash, thank goodness the semi truck behind us was paying attention of we would be dead! I was able to steer it to the shoulder of the road where I unhooked the battery hoping to reset the system to no avail. Waited on the side of the road till the tow truck got there. towed the truck to my local Chevy dealer where they confirmed the engine was blown, I want Chevy to do a buyback on the truck as I have zero confidence in the truck, do not feel safe in it anymore, my daughter swore to never set foot in it again after such a dramatic event. i now have to wait a month for the dealer to install a new motor, at which time they will not give me a loaner truck, very disappointing. 1-Total engine failure. 2-Mine, my daughter, the semi truck driver, and many other surrounding drivers safety and lives were put at risk. 3- Yes the dealer has confirmed it was a totally engine loss. 4-no one else has inspected the vehicle 5- No light, sensors or warnings just a loud bang then our lives flashing before our eyes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728538April 1, 2026
ENGINE
The contact's daughter owned a 2025 Chevrolet Silverado 1500 LD. The contact stated that his son was parked in a parking lot and starting the vehicle when the vehicle caught on fire. The contact stated that his son reported that the fire started under the hood. The contact stated that the fire department was called and extinguished the flames. The vehicle did not have insurance, and the fire department did not investigate the cause of the fire. The contact stated that no report was filed. The contact had the vehicle towed to his residence. The contact had informed the manufacturer of the incident and had filed a complaint. The failure mileage was approximately 7,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11728319March 31, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, STEERING
On 3/30/2026, I was driving down the road & suddenly my dash filled with warning lights about brakes, abs etc. Steering the vehicle became almost impossible because power steering was gone. When I attempted to brake, I also found that I had very little braking. The vehicle has 11,036 miles. Got the vehicle to the dealership - Capital Chevrolet from which it was purchased. It has been diagnosed as a major brake failure. Master Cylinder, booster, reservoir, seals etc. Extremely dangerous situation without any early warning signs, lights or notices.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726460March 23, 2026
ENGINE
I HAD A 2020 CHEVY TRAIL BOSS AND THE PISTON ROD BROKE. CHEVY STATED I NEEDED A NEW MOTOR. AT THE TIME IT WAS 5 WEEKS OR MORE TO GET FIXED. I TRADED IT IN FOR THE SAME STYLE TRUCK BECAUSE I WAS ON VACATION AND NEEDED TO GET HOME. (2025 WITH THE L87 6.2 MOTOR). MY NEW TRUCK HAS 21000 MILES ON IT AND I HAVE BEEN NOTICING A ROUGHER IDLE, OIL USE BETWEEN OIL CHANGES, AND METAL DEBRIE IN THE OIL AND OIL FILTER. I’M AFRAID THIS NEW TRUCK WILL BLOW UP TOO. I LOST MONEY ON THE 2020 TRUCK AND NOW IT LOOKS LIKE THE SAME IS HAPPENING TO MY NEW ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725448March 19, 2026
WHEELS
Purchased brand new 2025 reedman toll chevy Springfield pa. Been on going issues with tires been rebalanced 5 times . Shakes when driving. On highway. Been 3 chevy certified dealers still cannot figure whats going on. GM is not helping with this matter at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725674March 19, 2026
STEERING, ELECTRICAL SYSTEM, ENGINE
I was driving the truck on my way to work in [XXX] , last March 12, 2026, at around 6:50 am. It was raining when I entered the exit ramp to work going west; the truck died, and the steering wheel locked. I tried to start it, but it wouldn't. The dashboard displayed: 'Trailer Park Brake Failed,' 'Power Steering Pump Needs Service,' and 'Axle Repair Error.' I was on the exit ramp for a highway that runs north and south, and I could have been t-boned; it was still dark. The truck was towed to Curry Chevrolet in Scarsdale. They said it was the ECM and ordered the part. They installed the new ECM module last Tuesday, March 17. The service manager called me and said they tested the truck, but it is still showing active codes. A GM advisor called me saying the truck should be ready for pickup this Friday. However, this afternoon, I got a call from the service manager saying there is another issue—the engine wiring harness—and they will order the part; now it will not be ready until next week. GM owes me my life. I do not want to drive the vehicle. The service department people at Curry Chevrolet are very professional, but did I pay and spend a lot of money for a garbage truck? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724040March 13, 2026
UNKNOWN OR OTHER
Significant rust on my truck with 5200 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722775March 8, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
My vehicle frequently loses all cabin sound, including the radio, audible turn signal, and forward/rear collision and lane departure warnings. When this occurs, the cabin is completely silent. The loss of radio audio is an inconvenience, but the loss of safety feature alerts is a clear hazard. My dealership has suggested this may be related to a recent software update; however, there is no apparent correlation between the updates and when the issue occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722742March 7, 2026
FUEL/PROPULSION SYSTEM
I have had my vehicle to a GM dealership three times now due to the check engine light coming on and getting an emission warning. 2/13/26 was the first visit. It was right after I filled up my tank with gas that the check engine light came on when I started driving down the road. I got an appointment at a GM dealership. They put the scanner on it and received the codes. They drove it back to the service garage and I went back to work. I received information from them that they could not fix anything because the check engine light had disappeared and there were no codes available anymore. I picked up my vehicle and a week later 2/20/26 the same thing happened after I got gas. The check engine light came on and an emission warning on my Chevy app. I stopped back into the same dealership. And the same thing happened. Scanner, codes, and then they disappeared. The third time I got gas the same thing happened again with the check engine light and emission system warning. This was on 2/28/2026. I went to a different dealership and the exact same thing happened..... scanner, codes received, schedule an appointment to get it in the following week, started the vehicle and pulled out. The check engine light was still on at that time. And the check engine light disappeared once again as I was driving down the road. Each time this has happened I have been able to use my remote start via my Chevy app along with trying to use my handheld key fob remote start. The dealerships have told me this is normal for this type of check engine light emission warning. When researching this issue there are a lot of people experiencing the same thing. Scratching my head wondering why there's not a recall on this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722622March 6, 2026
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? The engine in my 2025 Chevrolet Silverado 1500 experienced a catastrophic internal failure caused by a failed thrust bearing in the crankshaft assembly. The failure caused the engine to stop operating immediately and without warning. The vehicle and engine are currently at a dealership/service facility and the failed components should be available for inspection upon request. How was your safety or the safety of others put at risk? The engine failed suddenly while the vehicle was being driven through an intersection, causing the vehicle to stall and lose power in active traffic. This left my family stranded in the middle of the roadway with vehicles approaching from multiple directions. Because the engine failure occurred without warning, we were unable to move the vehicle out of the intersection immediately, creating a serious risk of a collision with other vehicles. Has the problem been reproduced or confirmed by a dealer or independent service center? The failure has been inspected and confirmed by the dealership/service center, which determined that the engine experienced a thrust bearing failure leading to catastrophic engine damage and loss of power. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? At this time, the vehicle has been inspected by the dealership/service department. The vehicle remains available for further inspection by the manufacturer or other parties if requested. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lights, messages, or noticeable symptoms prior to the engine failure. The vehicle was operating normally immediately before the incident. The engine shut down suddenly and without any prior indication that a mechanical failure was imminent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722370March 5, 2026
ELECTRICAL SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? GM and dealerships have report extensive failures of the Telematics Control Module (TCM) that connects onstar and provides GPS navigation ability. There is currently no issued recall. Yes, this can be provided for inspection. How was your safety or the safety of others put at risk? Unlike 2024 vehicles, where Android Auto is supported, providing a safe, hands free workaround for the failure of the TCM, on 2025 models, GM deliberately removed support for Android Auto to force OnStar subscription services, even for basic navigation. This greed-based decision, along with undisclosed failures of the TCM and months of back order waiting list to fix, puts drivers at significant safety risk when forced to revert to other navigation solutions. It is guaranteed this decision (putting safe navigation behind a paywall, and the mass failure of this hardware) will result in loss of life due to forcing drivers to revert to legacy and unsafe practices, including being forced to use their phone in a non-handsfree method. They also removed basic lane keeping warnings and steering, traditionally free with the vehicle and now only available with a full onstar subscription. This liability is exclusively due to the push towards subscription models at the impact of public safety. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, dealership confirmed this failure and the extent of the failures across 2025 vehicles. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? All indications were normal except no data connectivity and GPS signal was also lost. As an officer in the military, I can't standby and let this deliberate impact to public safety continu
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721949March 4, 2026
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2025 Chevrolet Silverado 1500. The contact stated that the infotainment screen failed to turn off. The contact became aware that the Bluetooth had failed to remain connected. The vehicle was taken to the dealer, who diagnosed that the infotainment center had failed and needed to be replaced. The infotainment center was replaced. After having the repair completed, the contact became aware that the check engine warning light was illuminated, and the message “Engine Power Reduced” was displayed. The vehicle was returned to the dealer, who diagnosed that the engine had failed due to thrust bearing failures. The contact was informed that the engine needed to be replaced. The engine was replaced. The vehicle was only owned for 3 months when the engine completely failed and needed to be replaced. The manufacturer was informed of the failure and opened a case for the failure. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721966March 4, 2026
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
engine failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721689March 3, 2026
ELECTRICAL SYSTEM, POWER TRAIN
when entering traffic vehicle wheels locked up and engine stopped, when restarted vehicle was in limp or reduced power mode, check engine light is on, message on screen and in app identifies transmission and electrical problem. anti slip was engaged automatically upon restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721193February 28, 2026
ENGINE
I was driving my 2025 Chevy Silverado RST L87 (6.2) with 37,836 miles on the highway and suddenly my engine lost power and my dash said “Needs to restart”. My truck went into neutral and I was able to coast off of the highway. After coming to a complete stop, I tried to restart with no success. I had the vehicle towed to the dealership where they found metal shavings in the engine and told me I’m going to need a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720313February 24, 2026
ELECTRICAL SYSTEM, ENGINE
Driving 30 mph down a city street when heard a pop and vehicle completely lost power at speed. Engine turned off and I coasted to a stop, which was unfortunately at an intersection and due to traffic could not get over safely. All accessories were still on however I could not restart the vehicle or put the vehicle into neutral, which left me stranded in the middle of a busy intersection. Hazards were working intermittently, at best. Had to call local PD to provide traffic control while we disconnected the battery and reconnected it while standing in an intersection. After I was able to get the vehicle restarted it had a check engine light and the OnStar app showed Transmission, Ignition, and Engine Electrical warnings. Had the vehicle towed to the dealership, where they have had it for 7 days and cannot diagnose an issue and are trying to return the vehicle to me unfixed. They stated they typically would not even try to diagnose it for this long, however I have a case open with the GM executive team.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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