Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11265731October 2, 2019
POWER TRAIN
A 2017 CHEVY SILVERADO WITH A 5.3L AT 80000 MILES THE WATER PUMP WENT BAD I HAD A 2006 SAME TRUCK AND IT WAS 200000+ .MILES BEFORE I HAD TO DEAL WITH THIS ISSUE. I DON'T KNOW IF I'M THE ONLY ONE THAT HAD THE WATER PUMP ISSUE SO SOON OR IF THIS IS A COMMON PROBLEM WITH THIS TRUCK THAT NEEDS TO BE LOOKED INTO, ALSO EXCESSIVE NOISES FROM THE TRANSMITION WHEN UP OR DOWN SHIFTING AT LOW SPEEDS AND IS LIKE IF STRUGGLED TO DOWN SHIFT WHEN YOU NEED IT LIKE WHEN YOU NEED TO PASS A CAR IN FRONT OF YOU MOST TIMES YOU HAVE TO GIVE IT EXCESSIVE THROTLE AND ONLY THEN IT DOWNSHIFTS IN A VIOLENT MANNER, AGAIN DO NOT KNOW IF THIS IS SOMETHING THAT IS ONLY HAPPENING TO ME OR IF THERE IS SOMEONE ELSE OUT THERE WITH THE SAME TRUCK HAVING SIMILAR ISSUES, THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265315October 1, 2019
AIR BAGS, POWER TRAIN
PASSENGER AIR BAG OFF LIGHT INOPERABLE. CHECK 4 WHEEL DRIVE WARNING COMES ON INTERMITTENTLY. DEALER CHARGED $138.00 BUT COULD NOT FIND ANY PROBLEMS. THIS OCCURS WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258797September 29, 2019
SERVICE BRAKES
POWER BRAKE FAILURE PEDAL IS DIFFICULT TO PUSH TAKES LONGER TO STOP VEHICLE BRAKE PEDAL SEEMS HIGHER HAVE TO BREAK WITH 2 FEET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258305September 26, 2019
POWER TRAIN
TRUCK DOWN AND UPSHIFTS HARD. WHEN SLOWING DOWN FOR A CAR IN FRONT OF ME, WHEN I GET BACK ON THE GAS, THE TRUCK HAS NO POWER LIKE IT CAN'T FIGURE OUT WHAT GEAR TO BE IN. MAKES A LOUD CLUNKING NOISE WITH LIGHT ACCELERATION FROM 1ST TO 2ND GEAR. THERE IS MAJOR HESITATION WHEN TRYING TO DOWN SHIFT NO MATTER WHAT GEAR I'M IN. PROBLEM NEEDS TO BE FIXED BEFORE SOMEONE GETS INJURED. BEEN TO CHEVY 3 TIMES FOR THE SAME PROBLEM AND ALL THEY TELL ME IS THE TRANSMISSION WILL LEARN HOW YOU DRIVE. THEY ALSO TOLD ME THERE IS NO NEW UPDATE FOR THE TRANSMISSION MODULE SO I'M SCREWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257763September 24, 2019
SERVICE BRAKES
GOING FROM 40 TO 5MPH BREAKS FEEL LIKE IS LOCKING FOR COUPLE OF SECOND AND BACK TO NORMAL,ANY SPEED BEFORE STOPS TRUCK HAS A LITTLE HESITATION BEFORE BREAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256466September 18, 2019
POWER TRAIN
THE 8-SPEED AUTOMATIC TRANSMISSION EXHIBITS NUMEROUS ISSUES. 1) WHEN SLOWING DOWN TO UNDER 10 MPH, AS IF YOU WERE YIELDING TO TRAFFIC AND THEN PRESSING THE THROTTLE TO ACCELERATE THE VEHICLE, TWO ISSUES CAN OCCUR. FIRST, THE VEHICLE'S TRANSMISSION CAN HESITATE BETWEEN GEARS, PROVIDING NO POWER TO THE WHEELS. SECOND, WHEN VEHICLE DOES SHIFT INTO A GEAR, THE VEHICLE CAN LURCH FORWARD UNEXPECTEDLY AS IF YOU WERE HIT FROM BEHIND. THERE IS SOMETIMES AN AUDIBLE "CLANK" WHEN THIS ISSUE OCCURS. THIS ISSUE CAN PREVENT A DRIVER FROM SUCCESSFULLY ENTERING TRAFFIC DUE TO LOSS OF INSTANT POWER TO THE WHEELS. 2) DURING LOW-SPEED ACCELERATION, THE VEHICLE CAN HESITATE BETWEEN THE FIRST THREE GEARS, PROVIDING NO POWER TO THE WHEELS. IT HAS A SIMILAR FEEL TO A TRANSMISSION THAT WAS SLIPPING. THIS CAN CAUSE A DRIVER TO OVER-CORRECT THE DEFICIENCY IN POWER TO THE WHEELS BY APPLYING EXCESSIVE THROTTLE AND CAUSE AN ACCIDENT. 3) WHEN PROCEEDING SLOWLY IN STOP AND GO TRAFFIC, THE VEHICLE CAN SHIFT UP OR DOWN SUDDENLY, CAUSING THE VEHICLE TO LURCH FORWARD UNEXPECTEDLY. THERE IS SOMETIMES AN AUDIBLE "CLANK" WHEN THIS ISSUE OCCURS. THIS CAN CAUSE THE VEHICLE TO STRIKE THE REAR OF ANOTHER VEHICLE, IN TIGHT TRAFFIC, IF THE DRIVER ISN'T PREPARED TO APPLY THE BRAKE WHEN THE EVENT OCCURS. 4) WHEN DRIVING NORMALLY, THE TRANSMISSION MAY HESITATE TO DOWNSHIFT WHEN THE ACCELERATOR IS APPLIED AS WOULD BE NECESSARY WHEN TRYING TO PASS A VEHICLE. THIS DOES NOT APPEAR TO BE GEAR DEPENDENT. THE LOSS OF INSTANT POWER CAN PREVENT THE DRIVER FROM SUCCESSFULLY OVERTAKING ANOTHER VEHICLE IN THE EVENT THEY NEED TO CONDUCT A PASSING MANEUVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255687September 16, 2019
STRUCTURE:BODY
BRAKES DID NOT KICK IN WHEN I TRIED TO AVOID HITTING A CAR THAT SLAMMED THEIR BRAKES ON IN FRONT OF ME. THIS CAUSED AN ACCIDENT, IN WHICH I HAD $8000 + DOLLARS IN FRONT END DAMAGE THAT MY INSURANCE CARRIER PROVIDED. I HAD TO PAY $1000 IN DEDUCTIBLES ALONG WTIH $500 IN RENTALS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11255372September 13, 2019
SERVICE BRAKES
MANUFACTURER RECALL NUMBERN192268490 NHTSA RECALL NUMBER19V645 ON AUGUST 14, 2014, I WAS DRIVING THE 2017 CHEVY SILVERADO 4X4 WORK TRUCK ON A RURAL STATE ROUTE IN HOLMES COUNTY, OHIO. I HAD PULLED OFF ON THE SIDE OF THE ROAD TO PICK UP MY TRAFFIC COUNTING EQUIPMENT. ONCE I WAS FINISHED, I PULLED INTO A DRIVEWAY TO TURN AROUND. I BEGAN TO BACK OUT OF THE DRIVE WHEN THE BRAKE PEDAL WENT ROCK HARD, I LOST ALL PEDAL AND HAD NO BRAKES. I HIT THE GUARDRAIL THAT WAS DIRECTLY BEHIND ME WHEN I COULDN'T STOP. NO DAMAGE TO THE GUARDRAIL, BUT PLENTY OF DAMAGE TO MY TRUCK. OBVIOUSLY, I DIDN'T THINK THIS WAS RIGHT SO THE VERY NEXT DAY I TOOK THE TRUCK TO PROGRESSIVE CHEVROLET. AFTER TECHS HAD A CHANCE TO LOOK OVER THE VEHICLE, THEY SAID THE VACUUM PUMP WAS DEFECTIVE AND IT WAS REPLACED AT NO COST TO ME. THAT'S ALL WELL AND GOOD, BUT HAD THE VACUUM PUMP NOT FAILED, I WOULD NOT HAVE HIT THE GUARDRAIL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11254843September 11, 2019
SERVICE BRAKES
I WAS PARKING MY TRAVEL TRAILER ON A CAMP SITE AND READJUSTING. I PULLED AHEAD DOWN A SLIGHT INCLINE AND THE BRAKE PEDAL WENT TO THE FLOOR IN THE TRUCK. I PUSHED THE PEDAL AS HARD AS I COULD AND STOPPED JUST BEFORE HITTING ANOTHER CAMPER. PUT THE TRUCK IN PARK AND TRIED THE BRAKES AGAIN AND THE PEDAL PRESSURE WAS BACK. I WAS THEN ABLE TO FINISH ADJUSTING AND IT DID NOT HAVE THE BRAKE ISSUE AGAIN. IT WAS VERY SCARY WITH KIDS AROUND ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254187September 9, 2019
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
FUEL INJECTOR OR FUEL PUMP DOES NOT WORK PROPERLY. ON TWO (2) DIFFERENT OCCASIONS, MONTHS APART, MY ENGINE HAS LOST POWER AND THE VEHICLE STALLED. BOTH TIMES AT LOW SPEEDS 10 - 15 MPH AND LOW RPMS. THIS HAS NEARLY CAUSED ME TO CRASH INTO ONE VEHICLE AND FOR ANOTHER TO ALMOST HIT ME FROM BEHIND AS MY CAR DIED WHILE MAKING A RIGHT HAND TURN OFF A BUSY ROAD. I HAVE HAD THE VEHICLE TOWED IN TWICE, BUT THE DEALERSHIP AND GM BOTH SAY UNLESS THEY CAN DUPLICATE THE ISSUE THEY WILL NOT FIX OR REPLACE ANYTHING. THIS VEHICLE IS UNSAFE AND NEEDS TO BE RECALLED/REVIEWED. ON TOP OF THIS, THEY HAD TO REPLACE THE VACUUM PUMP FOR THE BRAKES AND DO A SOFTWARE PATCH UPDATE BECAUSE THE BACKUP CAMERA WAS DANGEROUSLY BRIGHT, ESPECIALLY AT NIGHT. THE CAMERA ISSUE TOOK 2 VISITS TO 2 DIFFERENT DEALERSHIPS TO GET RESOLVED. GM IS PLAYING THE NUMBERS GAME OF HOPING FOR A FINE INSTEAD OF PAYING TO REPLACE ANY PARTS. ESPECIALLY SINCE THEY ARE DEALING WITH A PR BATTLE ABOUT MAKING CARS OUTSIDE OF THE USA. THEY TOOK THE BAILOUT MONEY AND SCREWED AMERICANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252225August 29, 2019
AIR BAGS, STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC)
TAKATA RECALL TOTAL LOSS NON REPAIRABLE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11251872August 27, 2019
SERVICE BRAKES
I WAS IN AN ACCIDENT ON THURSDAY, AUGUST 22 WHERE I SLAMMED INTO THE BACK OF ANOTHER VEHICLE ON THE ROAD. I HAD AT LEAST 40 FEET TO STOP AND I LITERALLY STOOD ON TEH BRAKES AND TRUCK BARELY SLOWED DOWN AND BEFORE COLLIDING WITH THE OTHER VEHICLE. I RECEIVED A LETTER FROM GM A FEW MONTHS AGO SAYING THE BRAKE ASSIST PUMP MAY BE FAULTY AND THAT I COULD GET IT REPLACED EVEN THOUGH IF IT WERE TO FAIL THE TRUCK WOULD STILL BRAKE WITHIN "STANDARD". I DIDNT THINK ANYTHING OF IT SINCE IT WASN'T DESCRIBED AS AN EMERGENCY AND I THOUGHT I WOULD HAVE TI TAKEN CARE OF THE NEXT TIME I TOOK THE TRUCK IN FOR SERVICE. MY WIFE HAD COMMENTED ON MY BRAKES FEELING SPONGY. AFTER THE WRECK I WAS SO DISTURBED BY HOW POORLY THE TRUCK RESPONDED TO FORCIBLY DEPRESSING THE BRAKES PEDAL THAT I STARTED RESEARCHING AND I FOUND WHERE NHTSA WAS INVESTIGATING THIS VERY ISSUE IN THE 2014-16 SILVERADOS AND I FEEL STRONGLY THAT MY ISSUE SHOULD BE INCLUDED IN THIS INVESTIGATION. THE TRUCK SHOULD HAVE STOPPED AND I THINK A RECALL SHOULD BE ISSUED. THE BRAKES DO NO OPERATE WITHIN "STANDARD" WHEN THE BRAKE ASSIST PUMP STOPS WORKING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11246375August 26, 2019
STEERING
TRUCK MAKES A CLICKING SOUND WHEN TURNING AT VERY SLOW SPEEDS OR WHEN STOPPED AND TURNING THE WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245769August 22, 2019
SERVICE BRAKES
AT LOW ENGINE RPM THE BRAKE FORCE BECOMES EXTREMELY EXCESSIVE. WHILE BACKING DOWN A LONG BOAT RAMP LAST WEEK THIS OCCURRED AND MY WIFE COULD NOT PRESS HARD ENOUGH TO STOP THE VEHICLE RESULTING IN A COLLISION TO AVOID THE VEHICLE GOING INTO THE WATER. I CONTACTED CHEVROLET AND WAS TOLD THERE WAS NO RECALL ON THIS VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11245148August 20, 2019
STEERING, SUSPENSION, UNKNOWN OR OTHER
I BOUGHT MY 2017 CHEVROLET SILVERADO ON OCTOBER 2017. NOT EVEN ONE MONTH AFTER PURCHASED I HAD TO BRING BACK THE VEHICLE DUE TO LOUD CLUNKING NOISES AND JERKING. I HAD TO BRING THE TRUCK IN AT LEAST 3-4 TIMES A YEAR DUE TO THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244500August 16, 2019
POWER TRAIN
2017 1500 SILVERADO, JERKS, SURGES, DURING ACCELERATION. NOW AND THEN I GET A LOUD THUD IN THE REAR LIKE I GOT REAR-ENDED. WHEN COMING TO A STOP FROM 2ND TO 1ST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242229August 7, 2019
FUEL/PROPULSION SYSTEM
MY 2017 SIVERADO WITH LESS THAN 50,000 MILES IS AT THE DEALERSHIP, DUE TO A DEFECTIVE FUEL INJECTOR ON THE #7 CYLINDER. I AM BEING TOLD IT IS NOT UNDER WARRANTY, AND THAT I WILL HAVE TO BARE THE COST OF THE REPAIR. I DO NOT FEEL THAT ON A TWO YEAR OLD VEHICLE, THAT THE FUEL INJECTOR SHOULD FAIL, NOR SHOULD I BARE THE COST OF REPLACEMENT. I AM NOT ASKING FOR A RESOLUTION, I JUST WANT OTHER TO BE AWARE OF THE DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242091August 6, 2019
POWER TRAIN
DRIVING FROM CONNECTICUT TO SOUTH CAROLINA MY TRUCK DEVELOPED A BAD VIBRATION BETWEEN 45MPH TO 70MPH. THE DEALER SAYS THAT THE TRANSMISSION NEEDS TO BE FLUSHED. THIS VEHICLE HAS 34K FOR MILES. THEY CLAIM THAT NO DAMAGE IS BEING DONE TO THE TRANSMISSION. THIS I BELIEVE IS A SAFETY ISSUE AND SHOULD BE RECALLED. THE VEHICLE IS STILL AT THE DEALERSHIP AND MY FAMILY AND I ARE STRANDED WHILE THEY CLAIM THAT GM NEEDS READING BEFORE THEY CAN FLUSH THE TRANSMISSION FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241182August 1, 2019
POWER TRAIN
TRANSMISSION HAS STOPPED WORKING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240478July 29, 2019
AIR BAGS, SEAT BELTS, SEATS
SERVICE AIR BAG LIGHT COMES ON AND STAYS ON. CODE INDICATES PASS SEAT SIDE AIR BAG, HIGH RESISTANCE IN CONNECT X322, RECOMMEND NEW SEAT BACK AND SEAT BOTTOM HARNESS FOR PASSENGER FRONT SEAT SIDE AIR BAG CIRCUITS. WHY ISN'T THIS A SAFETY RECALL?????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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