Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11436817October 14, 2021
ENGINE
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while starting the vehicle there was a tapping and ticking sound coming from the vehicle. The vehicle was taken to the dealer and diagnosed that the camshaft was damaged and needed replacement. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact related the failure to TSB: 15-06-01-002H. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435739October 6, 2021
FUEL/PROPULSION SYSTEM, ENGINE
i keep getting the fuel injector codes and check engine light coming on in my truck. it does not say i am part of the recall but what gm describes in the recall happens to my atleast twice a week. my truck starts not being as usual and the check engine light comes on then i get the tested and now am getting the fuel injector codes at auto zone. i have to get them reset atleast once sometimes twice a week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435442October 4, 2021
FUEL/PROPULSION SYSTEM
Driver complains of fuel smell. Upon inspection found leak from fuel pump outlet port. Replaced fuel pump to correct.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435129October 1, 2021
STEERING
WHILE ATTEMPTING TO TURN LEFT AT AN INTERSECTION, THE POWER STEERING LOCKED UP AFTER ABOUT 2 INCHES OF TURN ON THE WHEEL. I WAS FORCED TO ABRUPTLY BRAKE. TRIED AGAIN, STILL WOULDN'T TURN. THIRD TRY, IT RELEASED. THIS COULD HAVE RESULTED IN A SERIOUS ACCIDENT, AS I WAS ANGLED ACROSS THE ON-COMING LANE AND STOPPED. IF I HAD NOT BRAKED, I WOULD HAVE WENT HEAD ON INTO A LIGHT POLE. I LISTED MY COMPLAINT ON CARPROBLEMS.COM, AND THERE WERE DOZENS OF COMPLAINTS ON THIS SAME STEERING ISSUE ASSOCIATED WITH THE 2017 CHEVY SILVERADO, SOME RESULTING IN ACCIDENTS WITH INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434551September 27, 2021
SERVICE BRAKES
Trailer brakes quit working, message displays service trailer brake system. Dealer did a diagnostic with scanner and could get no response. They say probably broken wire somewhere in system. Vehicle is still like new, low mileage. Dangerous having no trailer brakes could cause accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434209September 24, 2021
STEERING
warning on dash SERVIVE POWER STEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434022September 23, 2021
STEERING
The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at 15 mph, the power steering had failed while making a turn and the steering wheel would not turn. The contact crashed into a light pole. The contact hit his head on the seatbelt anchor ring. No medical attention was received. A police report was filed. The vehicle was towed to the dealer but the dealer could not replicate the failure after a test drive. The vehicle was not repaired. The contact stated that the failure occurred on two separate occasions. The manufacturer was made aware of the failure and informed the contact there was no recall for the vehicle's year and model. The failure mileage was approximately 60,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11432742September 13, 2021
SERVICE BRAKES
I had driven to work. While backing into a parking space at idle speed the brake pedal would not depress. It was hard as a rock. I nearly hit the building but was slowly backing up slightly up hill so my truck stopped on its own. I never had an issue with the brakes before this. later in the same morning I drove my truck to the local dealership a few miles up the road and had no braking issues while driving there. Rather terrifying suddenly having no brakes!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432409September 10, 2021
POWER TRAIN
In the last few weeks there have been five instances of the vehicle downshifting multiple gears at approximately 60 MPH with a hard shift. The vehicle was in 2wd mode during all events. This occurred twice on wet roads and resulted in a momentary loss of control which I was able to recover when the rear wheels suddenly slowed and skidded. The vehicle was taken to Brenegen Chevrolet in Onalaska, WI today. The dealer was unable to replicate the issue and charged me for diagnostic time. Vehicle mileage is 53k
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432202September 8, 2021
FUEL/PROPULSION SYSTEM
Drive complains of fuel smell. Upon inspection found fuel pump outlet port cracked. Replaced fuel pump to correct.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431280August 31, 2021
AIR BAGS
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an unknown speed, the airbag warning light illuminated intermittently. The vehicle was taken to the dealer where it was diagnosed however, the contact was unsure of the part that needed to be repaired. The vehicle was repaired however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed with the same failure. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431098August 30, 2021
EQUIPMENT
The contact owns a 2017 Chevrolet Silverado 2500. The contact received notification of NHTSA campaign number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428981August 13, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My vehicles trailer breaking system keeps activating cause the brakes to activate. Additionally, it is activating my stabilitrak system and turns the vehicle off and on. These issues coralate with recall #19V761000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428548August 10, 2021
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The system that failed is the speedometer display and radio display while driving. This can be dangerous as I do not know the speed I am driving. This can also be dangerous as the display includes the screen for the backup camera that turns off without notice while backing up. The problem has happened many times in the 2017 Chevrolet Silverado owned by the company I work for. I own a 2015 Chevrolet Silverado and the issue occurs in it, as well. I notified the GM dealership where both vehicles were purchased and they said the screen could be replaced but would be very expensive. No warning lamps or messages occurred. The screen jumps around a lot and occurs at various times (morning, afternoon, warm or cold weather, etc.).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427970August 6, 2021
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
My engine went out while I was driving in the highway. The engine started ticking and I was instantly limited to 30mph with cars going highway speeds around me. No symptoms or warnings prior to that. Dealer said it was faulty lifters required for the AFM module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427868August 5, 2021
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 70 mph at night, the display screen started switching screens independently. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the screen display malfunction as a phantom touch and informed the contact that the display screen needed to be replaced. The contact stated that the vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427682August 4, 2021
ELECTRICAL SYSTEM
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving 55 mph, the air conditioner was blowing hot air throughout the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where the air compressor was replaced. The local dealer was not contacted. The manufacturer was contacted who referred the contact to the NHTSA. The failure mileage was 41,645.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427731August 4, 2021
SERVICE BRAKES
Brakes are hard to push and stutter at low speeds. I need to push hard on pedal to initiate the brake system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427221July 30, 2021
ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER
I purchased a certified pre-owned 2017 Chevy Silverado on February 1st of this year, and over the last 4 months have put only 5,000 miles on it. On June 20th, on my way back from a 10-hour trip, where I was towing a trailer with a car on it, my trailer brakes suddenly stopped functioning (about 4 hours from home). Not only did the trailer brakes stop functioning, but a warning message popped up on the dashboard "service trailer brake system". But this warning message didn't pop up just one time, it kept coming again and again and again and again and again, relentlessly chiming and distracting me from driving, it covered my speedometer readout, it prevented me from receiving or making voice commands, prevented me from hearing phone calls, and prevented me from listening to music. The service warning chime also prevented the turn signal chime from functioning. So for a full 4 hours, I was constantly reminded with a service trailer brake system chime, was unable to hear my turn signal chime, was unable to listen to music or make a phone call, and was unable to see the digital readout of my speed. The vehicle had been rendered completely undrivable, and I absolutely will not hesitate to say that the vehicle was not safe to drive in that condition. Especially if you consider that I was towing 5,000 lbs with no working trailer brakes. GM's defective wire harness endangered my life. Consumer stated wire harness has not been replaced and manufacture refused to honor CPO warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426439July 26, 2021
ELECTRICAL SYSTEM
Reverse lights and camera are out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado