Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11452916February 18, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Since the purchase of the truck the vehicle does emergency breaking at different times from what seems to be faults sensor input. #1 on freeway onramp specialty circular 2 lane, if on the inside lane the truck will alarm and drop the throttle out. This also happens some time at the 3/4 point of the on ramp when cars on the freeway are perpendicular in front of the vehicle. # 2 the same alarm and throttle dropout happen on the freeway randomly and on two lane roads when vehicle are approaching on a 2 line road. I don’t know if break lights are activated, but I have had people honk at me for the deceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452116February 15, 2022
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the trailer brake warning light illuminated. Additionally, the battery was drained. The dealer was made aware of the failure however, the contact had not yet received a callback. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452121February 15, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
I have a 2017 Chevrolet Silverado I purchased new in 2017 from Woodruff SC Chevrolet and have had several major issues including a complete transmission replace, towed in twined, Now the latest the check engine light is on again also “service trailer break” causing the truck not to start without being jumper off, Will shut down with out notice I have replaced the battery and had alternator checked, Googled problem abs was informed to report to NHTSA asap I’m told it’s a defected wiring harness that has been brought to your attention,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451915February 14, 2022
STEERING
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that after coming to a complete stop at a red traffic light and attempting to turn the steering wheel in either direction, the steering wheel would forcefully jerk to the opposite direction and the dashboard instrument panel would blink off and the message “Stabilizer" was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified. The failure mileage was 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451692February 12, 2022
POWER TRAIN
Transmission problem even after taking it to dealer, keeps making a hard noise in low gears supposedly dealer change oil but have same issue and acceleration problem too
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451487February 11, 2022
UNKNOWN OR OTHER
AC CONDENSER FAILED AT 51000 MILES DUE TO POOR WELD! "THIS IS A WELL KNOWN ISSUE FOR GM 2015-2017 MODELS". THERE HAS BEEN A SPECIAL COVERAGE ADJUSTMENT #17336-04 ISSUED BY GM FOR ESCALADE,SUBURBAN,TAHOE AND YUKON MODELS BUT NOT FOR TRUCKS. THIS REPAIR SHOULD BE COVERED BY GM. THE LEAKING OF THESE REFRIGERANTS IS TOXIC TO PEOPLE AND THE ENVIRONMENT AND HIGHLY FLAMMABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451511February 11, 2022
ENGINE
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle would shake violently at times while driving at various speeds. The contact would pull over and restart the vehicle several times before the vehicle resumed normal functionality. The contact stated that the vehicle would be started and re-started intermittently. The contact took the vehicle to the dealer who diagnosed that 4 fuel injectors had failed as well as the fuel pump. The fuel pump was replaced but not the fuel injectors. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450084February 3, 2022
POWER TRAIN
Warning light to secure vehicle against rolling with hand brake will not go away. Car is completely driveable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450098February 3, 2022
SEAT BELTS
Was involved in a T-bone intersection accident. The upper seatbelt tensioner on the passenger side of the my vehicle did not engage and and caused my passenger to strike the dash resulting in a badly broken arm (pins and plates to repair). The vehicle was a total loss was last located at the USAA lot in Yorktown Virginia. This information was relayed to the insurance company not sure what steps they have taken. There were no warning lights or know issues with the belt prior to the accident.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11450228February 3, 2022
POWER TRAIN
Got out onto road tried to get truck up speed limit 55 and transmission just gave out leaving me coasting to a stop. Chevybhas tons of complaints on these trucks and only pay out of pocket solution
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449919February 2, 2022
SERVICE BRAKES
While backing up in a parking lot my brakes became very hard to press Not wanting to stop my truck Finally got the truck stopped put it in drive and it happened again I put the truck in park Turned off my truck held down the brake Pedal While starting my truck and Is the break pedal released going back to normal, THIS IS A SERIOUS PROBLEM CHEVROLET NEED TO ADDRESS THE PROBLEM BEFORE YOU GET SOMEONE KILLED, I even had my steering gear fail with no warning or indication of a problem about six months ago and almost crashed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449806February 1, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at various speeds and depressing the brake pedal, the pedal went to the floorboard. The contact stated that the “service brake assist” warning message was displayed. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) however, the VIN was not included. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449818February 1, 2022
ELECTRICAL SYSTEM
While driving the vehicle I turned the rear window defrosted on. The rear window started smoking after 5 minutes of turning on rear defroster and filled the vehicle cabin with smoke. I immediately turned the rear defroster off and pulled off the side of the road and opened all the doors to air it out. I then went back in and turned the defroster back on to verify the rear window defroster was the issue. It instantly started smoking again and was scalding to the touch of the bottom right of the sliding window. I turned defroster off and waited about 20 minutes where I felt that it had cooled. After some research I found the TSB provided by GM. TSB # N192265660. I contacted GM customer service and they said there is nothing they can do and it will need to be fixed out of pocket. This is unacceptable as this may cause the window to blow out on passengers, or can cause a smoke inhalation issues. I had everything I could do the get the vehicle pulled over because I could not see. The truck is only has 56,000 miles on it.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11449164January 27, 2022
POWER TRAIN
On 1/20/2022, my son & I were traveling I-80 east to NV. At approximately 130 miles, we noticed the engine was sputtering occasionally along the flat road. It got worse on a climb, but engine runs smoothly. It seems fine on a downhill, but on a flat road & on a climb the problem continues & was getting worse. We checked the spark plug connections to make sure they are tight & secured. After a brief refuel stop in Elko, NV, we proceeded to travel again and at approximately 4:30 am 5 miles from Elko, NV, the engine went to high revolution, oil pressure to the max, check engine light came on, and the speed suddenly reduced to 30mph, transmission will not shift/or could not go any faster. Things became scary as semi truck was barreling behind us at high rate of speed and we almost got rear-ended on an icy road. We exited immediately to the next exit (Exit 314) and parked at a Sinclair gas station and called for a tow. The truck was towed to Riverton Elko Chevy dealer. Further investigation revealed metal shavings at the bottom of the pan which means the truck requires new transmission. Initially we were told that the repair cost would be $2.8K to change the shift control solenoid, then $4K for solenoid & valve body, then $8.5 for new transmission. The truck only had 67K miles, just 5K above the warranty expiration. It was serviced early last year (45K) from the local dealership. Prior to that, I took the truck to the same dealership for brake problem/recall and after that, for another problem with speed hesitation, loud thud under the truck when moving, and sputtering. We currently have the truck at a local mechanic in Elko, NV for an upgraded transmission replacement. We chose to not use the Chevy Dealer as their quoted repairs did not seem ethical at the time. The Chevy Dealer was helpful after giving poor service and they did tow the truck to the local mechanic without charge to us. As per the mechanic this is a very common problem on this model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448574January 24, 2022
SERVICE BRAKES
I was at a drive through lane yesterday. My truck became hard to slow down and stop. I had to push the brake pedal very hard to stop to avoid crashing the car in front of me. I had to do the same on way home approaching stop signs and traffic lights. When turning to and park at our driveway, it was hard to make stop and park also. I heard some noise from power braking system and felt the truck shaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448597January 24, 2022
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that occasionally while driving or while stopped, the vehicle failed to move. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447459January 14, 2022
ENGINE
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an unknown speed, he depressed the accelerator pedal however, the vehicle failed to respond with an abnormal noise. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer and was informed no failure was detected. The contact stated two weeks later, he experienced the failure for a second time and the check engine warning light illuminated. The contact took the vehicle back to the local dealer and was informed no failure was detected. The contact took the vehicle to a second local dealer; Hamden Chevrolet (200 Skiff St, Hamden, CT 06517, (203) 687-4751) where it was diagnosed with needing the lifters, valves, manifolds, gaskets, seals, and pushrods to be replaced. The vehicle was repaired however, the contact experienced the failure for the third time. The contact took the vehicle to the first local dealer, where it was still under diagnostic testing. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447019January 11, 2022
SERVICE BRAKES
At low speeds in like parking lots the brake pedal can not be push to stop the truck. There is a recall for this problem N192268490 but my vin # is not in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447041January 11, 2022
EQUIPMENT
The contact owns a 2017 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445672December 30, 2021
POWER TRAIN
In the midst of rush hour traffic without any indication in a major interstate, 2017 Chevrolet Silverado 1500 LT lost power as the engine reeved up and then check engine light came on. Once vehicle was carefully moved from interstate with citizens to the service road, engine running but would go into gears (D, R, L) without any movement. Transmission issues (p0700, p0796, etc... from OBD II). Vehicle has had routine maintenance on all oils as scheduled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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