Chevrolet Silverado Complaints (2013)

443 consumer complaints on file.

#10638550September 23, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE INDEPENDENTLY ACCELERATED AND THE BRAKE PEDAL HAD TO BE DEPRESSED FIRMLY TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637450September 19, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM
ON THE WAY TO WORK ON MONDAY MORNING, SEPT 1ST, 2014 AS MY HUSBAND APPROACHED A STOP LIGHT HE NOTICED THE VEHICLE AT THE LIGHT BACKUP LIGHTS COME ON. HE THOUGHT THEY MAY HAVE PULLED TOO FAR UP UNDER THE STOP LIGHT AND WERE JUST GOING TO BACK UP A LITTLE BIT SO HE APPLIED HIS BRAKES. THE DRIVER OF THE OTHER VEHICLE PROCEEDED TO PUSH THE GAS AND SLAM IN TO THE FRONT OF MY HUSBAND'S TRUCK THEN DRIVE OFF. MY HUSBAND PROCEEDED TO THE NEARBY PILOT FUEL STOP LOOKED AROUND TO SEE IF THE OTHER VEHICLE WAS THERE THEN CALLED THE POLICE TO FILE A REPORT. AFTER THAT HE WENT ON TO WORK A FEW MILES DOWN THE ROAD. WORKED HIS SHIFT, STOPPED AND PUT A LITTLE GAS IN HIS TRUCK AND DROVE THE 9 MILES HOME. PARKED IN THE DRIVE WENT IN THE HOUSE AND CAME BACK OUT A FEW MINUTES LATER THERE WAS SMOKE THEN FIRE COMING FROM AROUND THE FRONT TIRE OF THE TRUCK. IT SOON BECAME ENGULFED IN FLAMES DESPITE THE EFFORTS OF THE LOCAL FIRE DEPARTMENT. THE TRUCK WAS A TOTAL LOSS. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10626539August 20, 2014
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
ON ACCELERATION FROM A STOP, THE RPM'S RACE WHILE SHIFTING. VEHICLE ACTS AS IF THE TRANSMISSION IS SLIPPING FROM 1-2. EARLY IN THE LIFE OF THE VEHICLE I THOUGHT THIS WAS ONLY SOMETHING THAT HAPPENED THE FIRST TIME SHIFTING AFTER PULLING OUT OF THE GARAGE HOWEVER, AS THE TRUCK GETS MORE MILES ON IT, THE PROBLEM HAPPENS MORE OFTEN AND WHEN TAKING OFF FROM STOPS WHEN HOT. VEHICLE WAS BROUGHT TO DEALER TO DIAGNOSE COMPLAINT AND WAS TOLD THERE WAS A BULLETIN TO ADDRESS THIS PROBLEM BUT SINCE THE TECH COULDN'T VERIFY IT, THEY DIDN'T DO ANYTHING. DEALER SAID I HAVE A GOOD POWERTRAIN WARRANTY SO IF SOMETHING BREAKS LATER I SHOULD BE COVERED. NOT ONLY IS THIS UNPROFESSIONAL AND POOR CUSTOMER SERVICE, THEY LITERALLY DID NOTHING TO ATTEMPT TO DIAGNOSE OR CONFIRM THE PROBLEM. THERE SEEMS TO BE NUMEROUS COMPLAINTS ON THIS SITE RELATED TO RPM RACING COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620782August 7, 2014
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
VEHICLE UNEXPECTEDLY ACCELERATED AT A GRADUAL INCREASE FORM 25 TO 40 MPH ON ITS OWN ACCORD. VEHICLE DID DECELERATE ONCE BRAKES WERE APPLIED. MANUFACTURE NOTIFIED THROUGH THE VISIT TO THE DEALER ,AND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617751July 30, 2014
STEERING
WE HAVE MANY PROBLEMS WITH OUR TRUCK. I DON'T REMEMBER ALL THE DATES SO I AM STARTING WITH THE MOST RECENT AND WILL WORK BACK. ON 7/17/14 I WAS DRIVING DOWN THE HIGHWAY WHEN THE STEERING WHEEL OF MY TRUCK LOCKED UP ON ME AND THE TRUCK WOULD NO LONGER ACCELERATE. I COULD NO LONGER STEER. HAD I NOT BEEN TRYING TO MAKE A LANE CHANGE WHEN IT HAPPENED, I WOULD HAVE BEEN RAN OVER BY 2 SEMIS WHO THEN HAD TO SCRAMBLE TO AVOID HITTING ME. ONE TOOK THE TURN LANE WHILE THE OTHER ALMOST RAN A CAR OFF THE ROAD TO GET AROUND ME. EVERYTHING ELSE ON THE TRUCK WAS STILL WORKING, LIGHTS, AC, RADIO, WINDOWS, EVERYTHING, JUST NOT STEERING. ONE TIME I TURNED ON MY TRUCK AND COULD NOT SWITCH THROUGH THE GEARS SO THAT I COULD DRIVE AND THE DASH HAD NO INFORMATION ON IT (NO COMPASS, TEMP READING, MILEAGE). IT WOULD MOVE THROUGH THE GEARS BUT IT WOULDN'T DRIVE. I HAD TO TURN MY TRUCK ON AND OFF 3 TIMES BEFORE I COULD DRIVE. OUR DRIVER SIDE WINDOW NO LONGER AUTO ROLLS DOWN, OUR BUMPER IS FALLING APART AND WE HAVE NEVER BEEN IN AN ACCIDENT, THE DRIVERS DOOR LEAKS WHEN IT RAINS, AND OUR DOOR LOCKS WILL OCCASIONALLY NOT DISENGAGE SO WHEN WE GO TO SHUT THE DOOR IT JUST BOUNCES OF THE LATCH. THIS HAS CAUSED ONE OF OUR DOORS TO COME OFF THE HINGES AND ALMOST FALL OFF OUR TRUCK. WE HAVE HAD ALL 4 DOOR LOCKS REPLACED AND THEY ARE STILL DOING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609470July 9, 2014
WHEELS, TIRES
I WANT TO FILE A SAFETY COMPLAINT I HAVE A VIBRATION PROBLEM WITH THIS TRUCK AND BELIEVE THE IS A PROBLEM WITH THE GOODYEAR TIRES THE DEALER HAS CHANGED 11 TIRES AND ONE RIM ON MY TRUCK THE WHEN DRIVING AT HIGHWAY SPEEDS THERE IS A STRONG VIBRATION AND THE LONGER YOU DRIVE THE WORSE IT GETS I THINK BECAUSE THE TIRES ARE HEATING AND MAKING THE TIRE WEAK THERE IS ONLY ONE TIRE AVAILABLE IN THE SIZE THAT GM POSTED ON DOOR STICKER GOODYEAR WRANGLER SR-A LT265/60R20E I PURCHASED THIS TRUCK NEW GM SAYS VIBRATION IS NORMAL THE VIBRATION GETS TO THE POINT WHERE IT FEELS LIKE THE WHEEL WANT TO COME OFF THERE IS A LOT OF PEOPLE WITH THE SAME ISSUES ON LINE GM TRUCKS .COM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607316July 1, 2014
STEERING
I DRIVE A 2013 CHEVY SIVERODO 3500HD, DIESEL. I HAVE HAD SEVERAL INCIDENTS. THE FIRST ABOUT A YEAR AGO, TURNING SHARPLY AS I WAS BACKING OUT OF THE DRIVEWAY, THE POWER STEERING SEEMED TO QUIT FUNCTIONING MAKING IT VERY DIFFICULT TO TURN THE WHEEL. THE SECOND TIME WAS SHORTLY AFTER WHILE PULLING INTO A PARKING STALL AT A MARKET. THE SAME THING HAPPENED.IT HAS HAPPENED COUNTLESS TIMES SINCE THEN. I TOOK THE TRUCK INTO THE LOCAL CHEVY DEALER TO HAVE THIS CHECKED OUT, BUT THEY WERE NOT ABLE TO FIND ANYTHING. I TOW A 5TH WHEEL TRAILER MOST OF THE TIME AND AM CONCERNED THAT THE STEERING MAY FREEZE UP AT HIGHER SPEEDS WHILE TRAVELING. IT SEEMS TO OCCUR AT LOWER SPEEDS LIKE THE POWER STEERING PUMP HAS ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606987June 30, 2014
POWER TRAIN
WHEN THE VEHICLE'S TRANSMISSION WAS PLACED IN PARK, IT WOULD ROLL ON ITS OWN EVEN WITH THE PARKING BRAKE FIRMLY APPLIED (OUR DRIVEWAY IS RATHER STEEP), AS THOUGH THE TRANSMISSION WAS IN NEUTRAL. WE TRIED SEVERAL TIMES OVER THE NEXT COUPLE OF DAYS TO RE-ENGAGE THE TRANSMISSION TO WORK PROPERLY, HOWEVER; NOTHING CHANGED. WE REPORTED IT IMMEDIATELY TO THE DEALER THE FOLLOWING MONDAY, BUT, THEIR MECHANIC COULD FIND NOTHING WRONG WITH THE VEHICLE UPON INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606022June 25, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE PARKING WARNING LIGHT ILLUMINATED AND THERE WAS A SUDDEN INCREASE IN ENGINE RPMS. THE CONTACT MENTIONED THAT WHEN THE FAILURE OCCURED THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 12,758 AND THE CURRENT MILEAGE WAS 19,433.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598445June 16, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH A DRUNK DRIVER CRASHED INTO THE CONTACTS VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE PASSENGER SUSTAINED A BROKEN FOOT AND WAS TAKEN TO THE HOSPITAL. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10596418June 5, 2014
ENGINE
I HAVE A CONCERN ABOUT THE 5.3 LITER ENGINE IN MY 2013 CHEVY SILVERADO. I AM ENCOUNTERING PISTON SLAP FOR UP TO 5 MINUTES WHEN STARTING VEHICLE. I HAVE CONTACTED GM MULTIPLE TIMES, AND I HAVE HAD THE PISTON SLAP NOISE DOCUMENTED AT ROY ROBINSON CHEVROLET IN MARYSVILLE WA. I AM ATTEMPTING TO GET MY DEFECTIVE ENGINE REPLACED UNDER WARRANTY, BUT GM DOES NOT SEEM TO CARE. I AM CONCERNED ONE OF THE PISTONS COULD FAIL, CAUSING ENGINE FAILURE, PUTTING MYSELF OR A FAMILY MEMBER IN A FATAL SITUATION. I BELIEVE THIS ISSUE IS IMPORTANT TO HAVE DOCUMENTED. ANY ASSISTANCE WOULD BE APPRECIATED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592086May 17, 2014
STEERING
THE PROBLEM I HAVE BEEN HAVING HAS BEEN GOING ON FOR ALMOST A YEAR. THE STEERING WHEEL SEEMS TO HAVE A "DEAD SPOT" IN IT WHEN THE STEERING WHEEL IS TURNED 3/4 TURN TO 1 COMPLETE TURN. YOU CAN FEEL THE SLACK IN THE STEERING BOX WHEN MAKING A TURN(LEFT OR RIGHT)THE STEERING WHEEL WILL HAVE UP TO 2 1/2 INCHES OF "FREE PLAY" WHEN TURNING(THERE IS NO "FREE PLAY" WHEN DRIVING STRAIGHT) IT HAS BEEN DOING THIS SINCE THE DAY I BOUGHT THE PICKUP NEW OFF OF THE LOT. I HAVE HAD IT LOOKED AT SINCE THEN AND BEEN TOLD BY GM MECHANICS THAT IT IS THE STEERING GEAR. IF YOU TIGHTEN UP THE STEERING GEAR IT WILL TAKE THE "FREE PLAY" OUT, BUT THE STEERING WILL BE MORE SENSITIVE WHEN DRIVING DOWN THE ROAD. SO TIGHTENING UP THE STEERING GEAR SOLVES ONE PROBLEM BUT CAUSES PROBLEMS ELSEWHERE??? ACCORDING TO THE FEDERAL MOTOR CARRIER SAFETY ADMINISTRATION(FMCSA) SECTION 393.209 STEERING WHEEL SYSTEMS. THAT(DEPENDING ON THE SIZE OF STEERING WHEEL) THE STEERING WHEEL LASH SHALL NOT EXCEED 14 DEGREES ANGULAR ROTATION FOR MANUAL STEERING OR 30 DEGREES ANGULAR ROTATION FOR POWER STEERING SYSTEMS AT ANY GIVEN POSITION OF THE STEERING WHEEL. WITH RULES AND REGULATIONS LIKE THAT ON COMMERCIAL VEHICLES, HOW IS MY PERSONAL VEHICLE CONSIDERED "SAFE" WITH 2 1/2 INCHES OF "FREE PLAY" IN THE STEERING WHEEL??? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592142May 17, 2014
STRUCTURE:BODY
SINCE I PURCHASED THIS TRUCK IN 12/2013, THE RUBBER DOOR GASKETS DEVELOP A VERY STRONG CHEMICAL SMELL WHEN TRUCK SITS IN THE SUN, OR WHEN WEATHER IS WARM, WHICH IS MOST OF THE TIME HERE IN FLORIDA. IT SMELLS BAD ENOUGH TO CAUSE NAUSEA, WHICH IS A DISTRACTION WHEN DRIVING THE VEHICLE. I WOULD LIKE TO KNOW IF THERE IS A REMEDY TO THIS PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587178May 8, 2014
STEERING
TRAVELING AT 55 MPH STEERING LOCKED UP AND WAS UNABLE TO STEER THE VEHICLE. 15 MINUTES LATER DID THE SAME THING AT 45 MPH DURING BUSY TRAFFIC AND AGAIN APPROXIMATELY 10 MINUTES LATER AT 45 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585737April 30, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE UNEXPECTEDLY ACCELERATED. THE VEHICLE FAILED TO DECELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO A MAIL BOX AND TWO UTILITY POLES. A POLICE REPORT WAS FILED OF THE INCIDENT AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR FURTHER INVESTIGATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 10,100. THE VIN WAS UNAVAILABLE. UPDATED 10/08/14*CN THE CONSUMER CHECKED THERE WAS A FIRE, BUT DID NOT ELABORATE ANY FURTHER. UPDATED 10/21/14
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#10584318April 22, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED. EXACT REPAIR INFORMATION WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 26,632.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576953April 2, 2014
STEERING
I DRIVE A 2013 CHEVY SILVERADO 3500HD, DIESEL. I HAVE HAD TWO INCIDENTS. THE FIRST ABOUT A MONTH OR TWO AGO, TURNING SHARPLY AS I WAS BACKING OUT OF THE DRIVEWAY, THE POWER STEERING SEEMED TO QUIT FUNCTIONING MAKING IT VERY DIFFICULT TO TURN THE WHEEL. THE SECOND TIME WAS LAST WEEK WHILE PULLING INTO A PARKING STALL AT A MARKET. THE SAME THING HAPPENED. I TOOK THE TRUCK INTO THE LOCAL CHEVY DEALER TODAY TO HAVE THIS CHECKED OUT, BUT THEY WERE NOT ABLE TO FIND ANYTHING. I TOW A 5TH WHEEL TRAILER ABOUT ONCE A MONTH AND AM CONCERNED THAT THE STEERING MAY FREEZE UP AT HIGHER SPEEDS WHILE TRAVELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576242April 1, 2014
STEERING, SERVICE BRAKES, ELECTRICAL SYSTEM
I WAS TRAVELING AT 55 MILES PER HOUR ON A 2 LANE HIGHWAY. VEHICLE BECAME UNRESPONSIVE TO STEERING AND BRAKES WERE NOT WORKING CORRECTLY. PEDDLE HAD TO BE PUSHED ALL THE WAY TO THE FLOOR. GOT VEHICLE SLOWED DOWN AND TURNED OFF. ONCE RESTARTING STEERING WAS VERY TIGHT BUT FUNCTIONAL. SIMILAR INCIDENT IN 2013 RESULTED IN AN ACCIDENT. SEVERAL MORE STEERING ISSUES SINCE DECEMBER OF 2013. HAS BEEN TAKEN IN FOR SERVICE AND NOTHING HAS EVER BEEN FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576260April 1, 2014
SEAT BELTS, AIR BAGS, STRUCTURE:BODY
ON TUESDAY MARCH 18, 2014 I WAS DRIVING A 2013 CHEVY SILVERADO AND REAR ENDED A CHEVY TAHAO AT APPROXIMATELY 20 MPH WITHOUT HITTING MY BRAKES. CONDITIONS AT THE TIME WERE CLEAR AND DRY ALTHOUGH VERY WINDY. I WAS THE ONLY PASSENGER IN MY TRUCK. I WAS WEARING MY SEATBELT. I HIT THE STEERING WHEEL WITH MY CHEST. THE ONSTAR SYSTEM CALLED TO SAY THEY COULD SEE I WAS IN AN ACCIDENT AND HELP WAS ON THE WAY. I EXCHANGED INFO WITH THE OTHER DRIVER AND RETURNED TO MY VEHICLE. THE SEATBELT WAS IN THE EXTENDED POSITION AND WOULD NOT EXTEND FURTHER OR RETRACT. ON THE DISPLAY PANEL IT HAD AN 'AIRBAG DEPLOYED' ICON AND MESSAGE 'SERVICE AIRBAG'. MY INSURANCE COMPANY GAVE ME A AUTO REPAIR SHOP TO GO TO FOR AN ESTIMATE, HOWEVER, THE SHOP TOLD ME THEY WOULD NOT TOUCH THE VEHICLE UNTIL A GM REPRESENTATIVE INVESTIGATED THE SYSTEM FIRST AS THEY FELT THE SEATBELT SHOULD HAVE PREVENTED ME FROM HITTING THE STEERING WHEEL. I CALLED GM AND SPOKE WITH WALTER IN CUSTOMER SERVICE. HE ARRANGED TO HAVE A 'THIRD PARTY' INVESTIGATOR COME AND DO A INTERROGATION OF THE SYSTEM AND ARRANGED FOR A LOANER VEHICLE. RAYTHEON REPRESENTATIVE 'JEFF" CALLED ME SUNDAY MARCH 20 AND STATED HE WAS TO INTERROGATE THE SYSTEM AND WOULD CONTACT ME FROM THE AIRPORT WHEN HE GOT TO TOWN ON WEDNESDAY MARCH 23. ON WEDNESDAY MARCH 23 I CALLED JEFF TO SEE IF HE WAS IN TOWN AND HE STATED HE WAS AT THE AIRPORT 'LEAVING' TOWN, HE HAD DONE HIS INVESTIGATION AND DETERMINED EVERYTHING WORKED LIKE IT SHOULD. I ASKED HIM IF I WAS SUPPOSED TO HIT THE STEERING WHEEL AND HE STATED HE DID NOT AGREE OR DISAGREE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10569362March 14, 2014
VISIBILITY/WIPER
MY WIPER BLADE WAS DAMAGED FROM ICE AND ROAD SPRAY DURING A STORM. I TRIED TO BUY A REPLACEMENT. FOUND WIPER USES AN ODD VEHICLE SPECIFIC MOUNT. WIPER BLADE SEEMS TO BE ONLY AVAILABLE FROM CHEVY. NOT EVEN A DELCO BLADE IS AVAILABLE. THERE IS NO REASON TO USE A NEW STYLE MOUNT, THE BASIC ARM AND BLADE ARE THE SAME AS ALWAYS. NOT HAVING THE ABILITY TO QUICKLY REPLACE A DAMAGED BLADE DURING BAD WEATHER CREATES A REAL SAFETY ISSUE ESPECIALLY NIGHTS AND WEEKENDS WHEN CHEVY DEALERS ARE CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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