Chevrolet Silverado Complaints (1997)

955 consumer complaints on file.

#10505163March 31, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I REMOVED BED OFF MY TRUCK TO REPLACE FUEL PUMP AND NOTICED SECTIONS OF MY REAR FRAME MISSING OR JUST PAPER THIN DUE TO ROT/CORROSION AND IT IS UNSAFE TO DRIVE. IT'S SAD I'VE OWNED THIS TRUCK FOR 8YEARS AND TAKE VERY GOOD CARE OF IT STILL HAS ALL OF ITS ORIGINAL BODY PANELS IN RUST/ROT FREE AND FLOORS ARE MINT JUST THE FRAME IS JUNK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504888March 28, 2013
SERVICE BRAKES
BRAKE LINE RUSTED INTO ON LEFT REAR WHEEL WAS REPAIRED, EVERY SINCE THIS HAPPENED BRAKE PEDAL IS VERY SPONGY STOPPING POWER IS NOT WHAT IT USED TO BE OR SHOULD BE. I HAVE ALSO REPLACED FRONT CALIPERS,ROTORS,PADS,MASTER CYLINDER,POWERBRAKE BOOSTER,REAR DRUMS, SHOES,CYLINDERS,EMERGENCY BRAKE CABLE .CANNOT GET THE AIR OUT OF BRAKE SYSTEM VERY ANNOYING SITUATION AND DANGEROUS BECAUSE I CANNOT STOP TRUCK VERY QUICKLY DUE TO SPONGY BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477175September 26, 2012
SERVICE BRAKES
BRAKE FLUID LOST DUE TO HOLE IN LINE ONLY HAD EMERGENCY BREAK TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469962August 9, 2012
FUEL SYSTEM, DIESEL, POWER TRAIN
I HAVE OWNED THE VEHICLE 3 WEEKS. ON MONDAY AUGUST 6TH, THE VEHICLE STALLED ON A STREET IN A COMMERCIAL AREA. I WAS ABLE TO COAST TO A PARKING SPACE. THE ENGINE RESTARTED AND I DROVE THE VEHICLE CA. 50 YARDS BEFORE ANOTHER FAILURE, WHEN I COASTED TO A STOP SIGN. THE VEHICLE DID NOT RESTART, AND I WAS TOWED TO MY HOME. ON WEDNESDAY AUGUS 8TH, THE VEHICLE STALLED 3X AT A DISCOUNT STORE PARKING LOT, AND FINALLY STALLED AT WORK ON THE SAME DAY. THE MECHANIC SAID THAT THIS WAS THE PMD ON THE CHEVY 6.5L DIESEL ENGINE, AND WAS A COMMON FAILURE. THIS IS A REAL HAZARD, AS THE VEHICLE DOES NOT ALWAYS RESTART, AND WERE I GOING DOWN THE HIWAY (EXPECIALLY WITH A TRAILER), I WOULD HAVE LOST ACCELLERATION POWER STEERING AND POWER BRAKES. THIS COULD EASILY COST SOMEONE THEIR LIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469321August 6, 2012
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 1997 CHEVROLET 1500 PICKUP. THE CONTACT STATED THAT THE BRAKE LINES WERE RUSTED AND RESULTING IN THE LOSS OF THE REAR BRAKES. THE CONTACT BECAME AWARE OF THE FAILURE WHEN HE NOTICED AN INCREASE IN STOPPING DISTANCE. THE DEALER WAS NOTIFIED WHO REPAIRED THE BRAKES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO PROVIDED A PARTIAL REIMBURSEMENT FOR THE COST OF REPAIRS. THE FAILURE AND CURRENT MILEAGE WAS 59,000. UPDATED 09/05/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463886July 1, 2012
ENGINE, STEERING, SERVICE BRAKES
I HAVE A1997 CHEVROLET 6.5T DIESEL, I WAS DRIVING HOME FROM WORK DOING ABOUT 45 MPH CROSSING A STOP LIGHT AND THE TRUCK JUST SHUT OFF FOR NO REASON AND A SEMI WAS BEHIND ME AND ALMOST PLOWED IN TO THE BACK OF MY TRUCK BUT HE WAS ABLE TO GO AROUND AT THE LAST SECOND. I WAS ON THE FREEWAY DOING 70 MPH AND THE TRUCK DID THE SAME THING JUST SHUT OFF FOR NO REASON AND A CAR ALMOST HIT ME BUT WAS ABLE TO STOP IN TIME. ON ALL OCCASIONS I LOST ALL POWER TO EVERYTHING BRAKES,STEERING AND ENGINE POWER. THIS HAS HAPPENED SEVERAL TIMES BEFORE AND AFTER THE TWO ABOVE. FOUND OUT THAT GM HAD PUT OUT AN UNDER THE TABLE RECALL OF THE PMD AND INJECTOR PUMP ON THE 6.5T DIESEL MOTOR 12YR/100,000MILES BUT DID NOT PUBLICLY SAY ANYTHING. THE OTHER THING THAT I JUST CAN'T GET OUT OF MY HEAD IS WHAT IF I HAD MY FAMILY WITH ME GOING CAMPING AND TOWING MY TRAILER WHEN THE INCIDENT HAPPENED GOING DOWN A STEP MOUNTAIN PASS AND THE TRUCK TO SHUT OFF WITH NO POWER TO STOP. I KNOW THAT CAR MAKERS HAVE A % OF ACCIDENTS BEFORE THEY WILL LOOK AT RECALLS AND DEATHS ARE INCLUDED IN THOSE %'S AND FOR GM TO HIDE THE RECALL IS VERY DISHONEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453783April 2, 2012
ENGINE AND ENGINE COOLING
CHEVY ADMITS A PROBLEM, I THINK MINE HAS SUCH IT STALLS FOR NO REASON AFTER A COMPLETE $700 TUNE UP..SHOP SAYS HAS SYMPTOMS, WHY NOT RECALL? THIS IS DANGEROUS. $243 LOW TO REPAIR TO $450.. NICE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425466September 14, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 1997 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE ANTI-LOCK BRAKING SYSTEM ENGAGED WHENEVER HE APPLIED THE BRAKES. AS A RESULT, THE VEHICLE EXPERIENCED INCREASED STOPPING DISTANCES. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420024August 18, 2011
STRUCTURE:FRAME AND MEMBERS
1997 CHEVY K1500 PICKUP, FUEL TANK WAS LEAKING, WENT TO REPLACE FUEL TANK AND FOUND THE FRAME CROSSMEMBER HAD RUSTED SO BAD THAT THE FUEL TANK ALMOST FELL OUT OF THE VEHICLE, (THIS CROSSMEMBER SUPPORTS THE FRONT FUEL TANK STRAP. WHILE LOOKING AROUND FOUND VERY HEAVY RUST AND PIECES OF THE FRAME MISSING. HAD TO FABRICATE NEW CROSSMEMBER TO HOLD NEW TANK. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418422August 10, 2011
VISIBILITY, ELECTRICAL SYSTEM
WINDSHIELD WIPER DEFECT: WINDSHIELD WIPERS FAIL TO OPERATE CORRECTLY, OR AT ALL, DURING ADVERSE WEATHER CONDITIONS. THIS EQUIPMENT FAILURE PUTS A DRIVER AND ALL PASSENGERS AT RISK OF HARM DUE TO INHIBITED VISIBILITY. HAVE HAD TO SUDDENLY CHANGE LANES ON HIGHWAY DURING HEAVY RAIN, PULL OFF, STAND ON EDGE OF DOOR TRIM WITH TRAFFIC DRIVING BY, AND PUSH THE WIPERS MANUALLY UP AND DOWN TO GET THEM WORKING AGAIN. SOMETIMES I WILL HAVE TO OPEN THE HOOD OF THE TRUCK, PUSH THE FUSE TIGHT, PUSH THE WIPERS TO START THEM, AND THEN GO. OUR 1996 CHEVY SUBURBAN WAS RECALLED DUE TO A WINDSHIELD WIPER DEFECT, THEY HAVE WORKED FINE SINCE THE WINDSHIELD WIPER COMPONENT WAS REPLACED.. I HAVE CONTACTED OUR LOCAL CHEVY DEALERSHIP TWICE TO HAVE THE WINDSHIELD WIPER DEFECT REPAIRED ON THE 1997 C1500 TRUCK. SINCE THE PREVIOUS OWNER DID NOT DO IT WHILE IT WAS UNDER WARRANTY, AND THE VIN NUMBER ON THE TRUCK DOES NOT FALL UNDER THE RECALL ( THE SERVICE MANAGER PULLED UP THE RECALL AND CHECKED THE VIN NUMBER OF OUR TRUCK AGAINST THE NUMBERS ON THEIR LIST ON 08/06/2011 AT 12:20 P.M.), THEY WILL NOT REPLACE IT. THIS IS BECAUSE, AS IT IS NOW NOT UNDER WARRANTY, THEY WOULD NOT BE REIMBURSED BY GM, REGARDLESS OF MY REMINDING THEM THAT NOT REPLACING IT REMAINS A SAFETY RISK TO THE OWNER OF THE VEHICLE. THIS HAS BEGAN IN 2001. SINCE OUR SON IS GOING TO GET HIS LICENSE, AND WOULD LIKE TO HAVE THE TRUCK, I WOULD LIKE TO ENSURE HIS VEHICLE IS A SAFE ONE. IF I HAD KNOWN WHERE TO FILE A COMPLAINT REGARDING THIS MATTER, I WOULD HAVE DONE THIS 8 YEARS AGO. THE DEALER TOLD ME THERE WAS NOTHING THEY COULD DO, EXCEPT REPLACE THE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398658May 2, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL* THE CONTACT OWNS A 1997 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE RADIATOR, TRANSMISSION, WATER PUMP AND INTAKE MANIFOLD GASKET WERE REPLACED BECAUSE OF THE DEXCOL ANTI-FREEZE THE DEALER USED IN THE VEHICLE. THE CONTACT WAS TOLD BY THE MANUFACTURER THAT THE ANTI-FREEZE WAS NOT COMPATIBLE WITH THE VEHICLE AND THAT THERE HAD BEEN ISSUES WITH USING THE DEXCOL ANTI-FREEZE WITH THEIR VEHICLES IN THE PAST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 75,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390296March 15, 2011
TIRES, TIRES:SIDEWALL
I PURCHASED FOUR GOODYEAR TIRES @ SEARS IN 2009..EVER SINCE I PURCHASED THESE TIRES MY TRUCK HAS HAD A BOUNCE BETWEEN 35-40 MPH.....I ALSO HAD THE FRONT END ALIGNED ON THE SAME DAY.....I NOTICED THAT THERE ARE BUMPS THAT STICK OUT ON THE SIDEWALLS AND COMPLAINED ABOUT THIS BUT WAS TOLD THAT WAS NORMAL WHEN THE TIRES ARE MANUFACTURED....I HAVE LOOKED AT SOME OTHER TIRES AND DO NOT NOTICE THESE TYPES OF DEFECT ON THESE... I HAVE TAKEN MY VEHICLE BACK AT LEAST FOUR TIMES TO HAVE THE BALANCE CHECKED BUT STILL THE SAME PROBLEM....AND THE PROBLEM IS NOT ADDRESSED...I CANNOT HELP BUT THINK THAT THESE BUMPS ON THE SIDEWALL ARE CAUSING THE BOUNCING...AT THE MOMENT THESE TIRES HAVE ABOUT 8,000 MILES ON THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381930February 6, 2011
FUEL SYSTEM, GASOLINE
THIS TRUCK WAS BOUGHT NEW IN 1997 AND I HAVE OWNED IT AND MAINTAINED IT IN GOOD RUNNING ORDER SINCE THEN. I WAS STOPPED AT A LIGHT WHEN THE TRUCK SUDDENLY STOPPED RUNNING. AFTER HAVING IT TOWED TO MY HOME AND DOING SOME TROUBLE SHOOTING I DETERMINED THE FUEL PUMP WAS NOT WORKING. I REMOVED THE GAS TANK AND AFTER REMOVING THE FUEL PUMP DISCOVERED THE GREY WIRE TO THE PUMP HAD THE INSULATION BURNED OFF FOR APPROXIMATELY ONE AND A HALF INCHES. THIS DAMAGE WAS ON THE INSIDE OF THE GAS TANK. THE PLUG THAT THE WIRE GOES THROUGH WAS CHARRED AND MELTED AWAY. I HAVE TAKEN PICTURES OF THE ASSEMBLY AND DAMAGE AND HAVE NOTIFIED GM OF THE INCIDENT. I AM AMAZED THAT THIS DID NOT RESULT IN AN EXPLOSION OR A FIRE. THE HEAT GENERATED TO MELT THE WIRE AND PLUG IS EXTENSIVE. THE PLUG WAS MELTED TO THE POINT IT EXPOSED IT INTERNAL WIRING. I UNDERSTAND THAT MOST CARS AND TRUCKS HAVE THIS TYPE OF ASSEMBLY INSTALLED. THE ASSEMBLY THAT HOLDS THE FUEL PUMP IS ORIGINAL EQUIPMENT. I WOULD BE MORE THAN WILLING TO SHARE THE PHOTOS OR THE ASSEMBLY FOR FAILURE ANALYSIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379156January 25, 2011
FUEL SYSTEM, GASOLINE
VEHICLE STALLED AT HIGHWAY SPEED. FOUND DEFECTIVE FUEL PUMP. UPON REMOVAL OF PUMP FROM FUEL TANK, FOUND WIRING ON FUEL PUMP SENDING UNIT BURNT WITH INSULATION MELTED BACK APPROXIMATELY TWO INCHES FROM THE SWITCH. HAD THIS EVENT OCCURRED WITH A TANK CLOSE TO EMPTY IT MAY HAVE RESULTED IN AN EXPLOSION AND FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377172January 19, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 1997 CHEVROLET SILVERADO 1500. THE CONTACT WAS DRIVING 30 MPH WHEN THE CONTACT DROVER OVER BLACK ICE AND SLID OFF THE ROAD. THE CONTACT SIDESWIPED TWO TREES BEFORE CRASHING HEAD ON INTO ANOTHER TREE. THE AIR BAGS DEPLOYED YET THE SEAT BELT DETACHED FROM THE LOCK AND THE ENTIRE UNIT THAT HELD THE SEATBELT IN PLACE WAS FRACTURED. THE CONTACT SUSTAINED SEVERE BURNS AND A BROKEN NOSE AS A RESULT. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE LOT. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 132,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10376870January 16, 2011
SEATS
ON MY 1997 CHEVROLET C1500 TRUCK ,THE PASSENGER FRONT SEAT IS A SLIDER IN WHICH IT WILL SLIDE FORWARD TO ALLOW BACK SEAT ENTRY. MANY TIMES AFTER A SLIDE FORWARD IT DOESN'T RELATCH TO THE AFT LOCKED POSITION PROPERLY. SO DURING BRAKING THE SEAT FLYS FORWARD SENDING PASSENGER INTO DASHBOARD. THIS HAS HAPPENED MANY TIMES AND COULD POSSIBLY INJURE A PASSENGER. BOTH SEAT RAILS ON THAT SEAT HAVE BEEN REPLACED TWICE BY THE DEALER,BUT CONTINUES TO BE A PROBLEM? *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366572November 17, 2010
VISIBILITY:WINDSHIELD, VISIBILITY
VERY SIMILIAR TO GM RECALL NO. 03023, NHTSA CAMPAIGN NUMBER: 03V159000. THE WINDSHIELD WIPERS FAIL TO OPERATE ON RANDOM INTERMITTEN OCCASIONS. THIS FAILURE OCCURS RANDOMLY AND WITHOUT ANY LEADING INDICATORS. THE FAILURE OCCURS IN THE EVENT WHEN FUNCTIONALITY OF THE WIPERS ARE MOST NEEDED AND HENCE IT EFFECTS THE VISIBILITY OF THE DRIVER DURING INCLEMENT WEATHER. THERE SEEMS TO BE A SHORT IN THE IN THE WIPER CIRCUIT MODULE DUE TO CRACK/STRUCTURE FAILURE OF THE PCB (PRINTED CIRCUIT BOARD). THERE HAS BEEN A RECALL ON THIS SAME ISSUE HOWEVER ON THE SAME VEHICLE BUT ONLY KNOWN FAILURE VIN, NOT ALL VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362951October 29, 2010
FUEL SYSTEM, DIESEL, VEHICLE SPEED CONTROL
I OWN A 1997 SILVERADO 6.5 DIESEL ENGINE, W/279K MILES, TRUCK WAS RUNNING OK BUT THE LAST FEW MONTHS ENGINE STALLING AND STOP WITHOUT REASON, TOOK IT TO A REPAIR CENTER, DIAGNOSE WITH FUEL INJECTION PUMP FAILURE, DIESEL DEALER EXPLAINED THIS IS A WELL KNOWN DEFECT, FUEL INJECTION PUMP HAS AN ELECTRONIC COMPONENT (PMD) LOCATED ON THE SIDE OF THE PUMP WHEN ENGINE GETS HOT SENT FAILURE SIGNAL TO THE MAIN COMPUTER. CONTACTED GM CUSTOMER SERVICE TO VERIFIED THE ISSUE, ANSWERED THAT YES INDEED THEY AGREED ABOUT THE PROBLEM ALSO SAID THEY HAD 'CAMPAIGN' NOT A RECALL TO FIX THE PROBLEM BUT DIDN'T MAKE ANNOUNCEMENT TO PUBLIC. I ASKED FOR HELP TO FIX THE PROBLEM WAS TOLD THAT I RUN OUT OF OPTIONS THEY ONLY HONOR THIS PROBLEM FOR 10 YEARS OR 120K MILES? I WAS NOT AWARE AND NEVER RECEIVED A LETTER FROM GMC. THIS IS A ACCIDENT WAITING TO HAPPEN WITH TERRIBLE CONSEQUENCES, IF THE ENGINE STOPS OR STALL GOING DOWN THE HILL IN ANY URBAN OR RURAL AREA; PASSING ANOTHER CAR IN A BUSY HIGHWAY AND STALLING OR JUST THE ENGINE QUIT RUNNING. CROSSING A BUSY INTERSECTION WITH KIDS INSIDE AND NO POWER (HORRIBLE ACCIDENT WITH SERIOUS INJURIES AND CASUALTIES!!) I USUALLY AM TOWING A HORSE TRAILER ON BUSY HIGHWAY AND SUDDENLY STALL OR STOPPING IN FRONT OF A SEMI-TRAILER, CROSSING A RAIL ROAD AND STALLING IN THE MIDDLE WITH PEOPLE INSIDE A TRAIN COMING ITS WAY! THESE ARE A FEW CONSEQUENCES THIS FAILURE CAN CREATE, WHILE THIS IS A FACTORY FAILURE AND POOR DESIGN. I HAD REPLACED THE (PMD) AND AFTER SPENDING OVER $2500.00 STILL HAVE THE SAME PROBLEM. AT THE PRESENT TIME I AM NOT DRIVING THE TRUCK MUCH UNTIL I CAN GET THIS RESOLVED FROM YOUR AGENCY TO SEE THE RESULTS OF YOUR INVESTIGATION. IS THIS JUST ANOTHER WAY OF SOAKING THE PUBLIC WITH REPAIR BILLS EVERY SINGLE YEAR. I NOW HAVE HAD THE PMD REPLACED ONE YEAR AFTER THE FIRST INJECTION PUMP SERVICE AND AGAIN ONE MORE YEAR LATER THIS PROBLEM HAS NOW RETURNED AND ANOTHER $2500 IS REQUIRED TO FIX IT YET AGAIN. WHAT ARE YOU GOING TO DO ABOUT IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360104October 12, 2010
VISIBILITY:WINDSHIELD WIPER/WASHER
TL*THE CONTACT OWNS A 1997 CHEVROLET K2500. THE CONTACT STATED THAT HE EXPERIENCED PROBLEMS WITH THE WINDSHIELD WIPERS BECAUSE THEY WOULD FUNCTION PROPERLY ON AN INTERMITTENT BASIS. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. BOTH THE DEALER AND MANUFACTURER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR REPAIR COSTS AS THE VEHICLE WAS NOT INCLUDED IN A RECALL RELATED TO THE WINDSHIELD WIPERS (COULD NOT FIND THE RECALL IN NHTSA DATABASE). THE CURRENT MILEAGE WAS APPROXIMATELY 55,000. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. UPDATED 01/11/2011*LJ UPDATED 03/28/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349336August 14, 2010
SERVICE BRAKES, ELECTRIC
WHEN DRIVING ON COMPLETELY DRY PAVEMENT IN SUMMER WEATHER, I APPLIED BRAKES TO STOP AT A STOP SIGN. THE ABS ENGAGED AND EXTENDED MY STOPPING DISTANCE GREATLY WHERE I PROCEEDED PAST THE STOP SIGN. THIS CONTINUED TO HAPPENED WHEN GOING 5-10 MPH OR LESS UNDER DRY PAVEMENT CONDITIONS. I INQUIRED WITH A MECHANIC WHOM DISENGAGED THE ABS CONNECTION AT THE WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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