Chevrolet Silverado Complaints (2002)
1,642 consumer complaints on file.
- #10535401August 14, 2013SERVICE BRAKES
WENT TO PUT ON BRAKES AND NOTHING FOUND THAT THEY HAVE RUSTED THROUGH AND NOT FROM RUBBING OR CLAMPS. WAS ABLE TO KEEP FROM HITTING ANOTHER CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10534776August 11, 2013ELECTRICAL SYSTEM
THE VEHICLE WILL NOT START DUE TO A PROBLEM WITH SECURITY SYSTEM OR PASS LOCK.I SOMETIMES HAVE TO WAIT UP TO 2 HOURS BEFORE THE VEHICLE WILL START. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10534417August 9, 2013VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
I HAD JUST DRIVEN 15 MILES TO ON THE EXPRESSWAY, I STOPPED AT A STORE FOR A COUPLE OF MINUTES. WHEN I WENT BACK TO THE TRUCK, I DIDN'T SEE THE FLUID UNDER IT, BUT GOT IN AND STARTED THE TRUCK. AT THAT TIME I WAS ACCELERATING SLOWLY TO PULL OUT OF A PARKING SPOT. ABOUT THAT TIME A PEDESTRIAN STEPPED OFF THE CURB IN FRONT OF ME. I HIT THE BREAK AND IT WENT TO THE FLOOR! I MISSED THE PEDESTRIAN AND COASTED TO THE END OF THE PARKING LOT WHERE I TRIED TO APPLY THE EMERGENCY BREAK, THAT ALSO FAILED! A CONCRETE CURB ALLOWED ME TO STOP THE VEHICLE WITHOUT INCIDENT. I HAD THE VEHICLE TOWED TO 2 GARAGES BEFORE I COULD FIND ONE TO REPAIR IT AT A COST OF JUST UNDER $900.00. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10533473August 4, 2013SERVICE BRAKES
THE TRUCK IS PRIMARILY USED FOR TOWING TRAILERS. ONCE IN 2012 WHEN TOWING A 10K LBS TRAVEL TRAILER A REAR BRAKE LINE THAT APPEARED SOLID DEVELOPED A HOLE AND RELEASED ANY HYDRAULIC PRESSURE. THE TRUCK WAS SAFELY STOPPED AND REPAIRED. AUGUST OF 2013 WHILE TOWING PWCS ON A TRAILER ANOTHER LINE THAT APPEARED TO BE SOLID BRAKE LINE DEVELOPED A HOLE AND LEAKED OUT THE BREAK FLUID. TRUCK WAS SAFELY STOPPED AND IS AWAITING REPAIRS. THE TRUCK APPEARS TO HAVE AN ABNORMAL AMOUNT OF RUST ON THE BRAKE LINES BRAKE COMPONENTS FRAME AND SUSPENSION COMPONENTS FOR THE AGE OF TRUCK. FRONT AND REAR BRAKES WERE REPLACED 3 TIMES DUE TO RUST ALSO. BODY OF THE TRUCK HAS NO RUST OR DAMAGE TO IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10533136August 1, 2013SERVICE BRAKES, STRUCTURE, WHEELS
WAS HOOKING UP TRAILER AND STARTED TO MOVE TOUCHED THE BRAKE AND PEDAL WENT TO FLOOR. LEFT REAR BRAKE LINE RUSTED COMPLETELY INTO . ALL BRAKE LINES VERY RUSTY. BECAUSE OF RUST I HAVE REPLACED ALL 4 ROTORS,ALL 4 CALIPERS ALL 4 SHOCKS, ALWAYS PARKED IN GARAGE.THE TRUCK FRAME IS TOTAL RUST. THE RIMS HAD TO BE PAINTED BECAUSE OF RUST THE SPARE IS SOLID RUST. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10532240July 28, 2013SERVICE BRAKES
WHILE DRIVING TO WORK EARLY ONE MORNING. A SAAB WENT THROUGH A STOP SIGNED AND I HAD TO SLAM ON MY BRAKES. THE PEDAL WENT TO THE FLOOR, NO BRAKES. ALL BRAKE LINES BLEW.. COST ME OVER $600.00 TO HAVE THEM REPLACED. FAULTY BRAKE LINES ON TRUCK, I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED IF I DIDN'T SWERVE AROUND SAAB ! THESE SHOULD BE RECALLED AND FIXED... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10531924July 26, 2013SERVICE BRAKES
BRAKE PEDAL WENT TO THE FLOOR. WHEN I GOT HOME I SAW BRAKE FLUID LEAKING OUT OF STEEL LINE. WHEN I TOOK TO GET REPAIRED THEY PUT TRUCK ON LIFT AND I SAW THAT STEEL BRAKE LINES WERE CORRODED AND HOLES OPENED UP IN LINES.THIS WAS A COSTLY REPAIR AND THIS SHOULD NOT HAVE HAPPENED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10526433July 23, 2013SERVICE BRAKES
I STARTED MY TRUCK IN ORDER TO PUT IT AWAY IN THE GARAGE, AND THE BRAKE PEDAL WENT TO THE FLOOR. UPON INVESTIGATION, I FOUND A POOL OF BRAKE FLUID BELOW THE TRUCK. I ALSO SAW THAT ALL OF THE BRAKE LINES WERE EXTREMELY CORRODED AND NEEDED TO BE REPLACED. I WENT TO MY LOCAL DEALERSHIP TO INQUIRE ABOUT REPAIR COSTS, AND WAS TOLD THAT REPAIRS WOULD BE OVER $1,000.00. I HAVE NEVER SEEN CORROSION LIKE THIS IN ANY VEHICLE THAT WAS LESS THAT 25 YEARS OLD. I HAVE RESTORED MANY VINTAGE CARS, AND HAVE NEVER HAD TO REPLACE A STEEL BRAKE LINE DUE TO CORROSION. I HAD MY TWO YOUNG GRANDSONS AND MY WIFE IN THIS TRUCK WITH ME LESS THAN A WEEK AGO, AND IF THIS BRAKE FAILURE HAD OCCURRED WHILE WE WERE TRAVELING ON THE INTERSTATE HIGHWAY, IT IS LIKELY THAT WE ALL WOULD HAVE BEEN KILLED. THESE VEHICLES ARE TICKING TIME BOMBS, AND MUST BE TAKEN OFF OF THE ROADS. I HAVE GARAGED THIS TRUCK SINCE I PURCHASED IT AS A NEW VEHICLE, AND IT HAS BEEN SERVICED AT OUR LOCAL CHEVROLET DEALERSHIP PER THE MANUFACTURER'S SCHEDULE. THE CORROSION ISSUE IS NOT DUE TO NEGLECT, BUT RATHER TO THE USE OF SUBSTANDARD MATERIAL. THIS IS AN URGENT ISSUE THAT MUST BE ADDRESSED AND RECTIFIED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10526183July 22, 2013SERVICE BRAKES
ABS SENSORS FAULTY NO BRAKES,NEXT BRAKE PROBLEM ON 5-31-2011 BRAKE LINE ROTTED NO BRAKES,NEXT BRAKE PROBLEM 6-24-13 NO BRAKES AGAIN ABS SENSORS BROKE AGAIN,NEXT BRAKE PROBLEM,7-20-2013 ALL BRAKE LINES ROTTED NEED TO BE REPLACED NO BRAKES AGAIN COST TO ME SO FAR ALMOST $2800.00. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10525962July 21, 2013SERVICE BRAKES
WHILE TOWING MY BOAT I WAS APPROACHING A STOP SIGN WHILE PRESSING MY BRAKE PEDAL IT WENT COMPLETELY TO THE FLOOR. I WAS BARELY ABLE TO GET OUT OF THE WAY OF THE OTHER STOPPED CARS AT THE STOP SIGN I HAD JUST ENOUGH PRESSURE TO STOP IN THE ONCOMING TRAFFIC LANE JUST PAST THE CARS IN MY LANE WHICH I WAS LUCKY ENOUGH TO AVOID HITTING. THANKFULLY ALSO THERE WAS NO CARS COMING IN THE OTHER DIRECTION. I THEN PULLED OVER AND GOT OUT OF MY TRUCK AND NOTICED BRAKE FLUID LEAKING FROM UNDER MY TRUCK UNDER THE DRIVERS SIDE DOOR ENTRANCE. I THEN LOOKED UNDER AND NOTICED THE RUSTED LINES THE FLUID WAS COMING FROM AS IT WAS DRIPPING OUT. THIS COULD OF BEEN A DISASTER BECAUSE IF I HAD MADE IT TO THE INTERSTATE AND GOT ON THE HIGHWAY TO HEAD HOME I SURELY WOULD OF NOT BEEN AS LUCKY. SO FAR MY TOWING COST ME 298.00 TO GET MY TRUCK HOME AND TO MY MECHANIC WHERE IT SITS IN THEIR LOT UNTIL MONDAY MORNING. LUCKILY MY FISHING PARTNER WAS NOT FAR BEHIND ME AND SAW ME PULLED OVER AND THEN PULLED OVER TO SEE WHAT WAS WRONG. HE HAS A TRUCK AND TOWED MY BOAT ALL THE WAY HOME FOR ME WHICH WAS 60 MILES. THIS WAS BY FAR THE SCARIEST EVENT I EVER HAVE HAD IN MY TRUCK WHILE TOWING BUT DO REALIZE THAT IT COULD OF BEEN MUCH WORST. AFTER READING ALL THE COUNTLESS ISSUES THAT MOST HAVE HAD WITH THIS I CANNOT IMAGINE WHY GM HAS NOT STEPPED UP TO FIX THE PROBLEM THROUGH A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10525490July 17, 2013SERVICE BRAKES
BRAKE LINE RUPTURED WHILE PULLING AN RV. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524999July 15, 2013SERVICE BRAKES
MY GIRLFRIEND WAS DRIVING MY TRUCK WENT TO PULL IN TO A PARKING SPOT WHEN SHE HIT THE BRAKES ABS KICKED IN AND WOULD NOT STOP THE TRUCK CAUSING HER TO HIT A PARKED CAR WITH A GOOD AMOUNT OF DAMAGE TO THE OTHER CAR THE BRAKES HAVE NEVER GIVING ME PROBLEMS AND NOW ITS GOT NO BRAKES 2002 CHEVY SILVERADO. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524715July 14, 2013SERVICE BRAKES
ON RESTARTING THE VEHICLE MOMENTS AFTER HAVING DRIVEN IT WITHOUT ISSUE, THE BRAKE PEDAL FELT SPONGY, AND WITH MORE PRESSURE, SUNK TO THE FLOOR. FLUID WAS FOUND TO BE RUNNING OFF OF THE TRUCK FRAME UNDER THE DRIVERS DOOR. NO WARNING LIGHT CAME ON AT THE TIME. LATER, APPARENTLY WHEN THE FLUID HAD DRAINED DOWN ENOUGH, THE BRAKE WARNING LIGHT CAME ON. ON INSPECTION, ALL OF THE BRAKE LINES WERE FOUND TO BE VERY BADLY DECAYED JUST FORWARD OF THE ABS UNIT, WITH ONE HAVING FAILED. THIS IS NOT AN OFF-ROAD TRUCK. IT HAS HAD CONSERVATIVE ROAD USE. FORTUNATELY, I WAS NOT TOWING MY 8000 POUND TRAILER AT THE TIME. I RECENTLY SOLD A 1972 CHEVROLET WHICH HAD NEVER REQUIRED ANY BRAKE LINE REPLACEMENTS. WHY ARE THESE RELATIVELY NEW TRUCKS BRAKES ALL FAILING? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524472July 11, 2013SERVICE BRAKES
2002 CHEVY SILVERADO 4X4 EXT CAB TRUCK WAS RECALLED IN 2005 FOR ANTI LOCK BRAKE ACTIVATION AT LOW SPEEDS THE DEALER CLEANED PUT ON ANTI CORROSIVE MATERIAL ON SENSOR (AFTER TRUCK WAS IN A ACCIDENT I GOT THE NOTICE IN THE MAIL 3 DAYS LATER) NOW 7/11/2013 ITS HAPPENING AGAIN, THEY WILL NOT FIX IT AGAIN ONLY ONCE, COST FOR NEW HUB AND SENSOR I ABOUT $700 PER SIDE $1,400 TOTAL TO FIX PROBLEM, THIS IS A SAFETY ISSUE GM, CHEVY SHOULD FIX NOT PUT A BAND AID ON THE FIX. ALSO THE CHEVY DEALER SAID TO ME ITS A LIFETIME WARRANTY ON PARTS AND LABOR WOW THAT'S GREAT AT MY EXPENSE. WHY DIDN'T THEY PUT THE LIFETIME WARRANTY WHEN ITS NEW, NOW I HAVE TO PAY TWICE SOME DEAL. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10523605July 8, 2013TIRES
I HAVE HAD 2 OF THEM FAIL ON MY WORK TRUCK. BOTH HAD VERY LOW MILES. TIRES COMPLETELY BLEW OUT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10523032July 3, 2013SERVICE BRAKES, FUEL SYSTEM, GASOLINE
LOST MOST OF MY BRAKING AS A RESULT OF HEAVY RUST ON BRAKE LINES AND OTHER BRAKE PARTS. MECHANIC SAID THIS WAS WAY MORE RUST THAN THERE SHOULD OF BEEN IN THESE AREAS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10522940July 2, 2013SERVICE BRAKES, FUEL SYSTEM, GASOLINE
I HAD JUST GOTTEN MY FUEL PUMP REPLACED AT A LOCAL GARAGE, WAS DRIVING IT HOME AND FOUND THE BRAKE PEDAL GOING ALMOST ALL THE WAY TO THE FLOORBOARDS. I PULLED OVER AT THE FIRST SAFE PLACE, FOUND A FLUID JUST GUSHING OUT AROUND GAS TANK AREA ON THE DRIVERS SIDE. IT HAD JUST RAINED FOR THE LAST FEW DAYS, SO I THOUGHT IT WAS JUST WATER. I DROVE A LITTLE FURTHER, THEN DECIDED TO DRIVE IT BACK TO THE GARAGE, ONLY ABOUT A MILE AWAY, AFTER SMELLING BRAKE FLUID AND VERIFYING THE MY RESERVOIR WAS SERIOUSLY LOW. MORE DRIPPING ON THE DRIVERS SIDE, THIS TIME I'M SICK TO CONFIRM IT IS BRAKE FLUID. TOOK IT BACK TO THE GARAGE, HE SAID HE'D LOOK AT IT TOMORROW, BUT I SAID I'D DRIVE IT HOME ALL OF 2 MILES DOWN THE STREET. GOT HOME NO ISSUES, CAUSE I USED THE E-BRAKE, AND FOUND THE RESERVOIR NEARLY DRAINED. NOTHING AROUND THE WHEELS; THIS WAS THE ONLY LEAK. NOW I'M THINKING THE BRAKE LINES MUST HAVE BEEN SERIOUSLY RUSTED (AGAIN!) AND GOTTEN DISTURBED WHEN THEY REPLACED THE FUEL PUMP. I HAD THIS HAPPEN SHORTLY AFTER I BOUGHT THE VEHICLE USED, ABOUT FIVE YEARS AGO. I PAID GOOD MONEY BACK THEN TO HAVE THE 'STAINLESS STEEL' BRAKE LINES TO THE ABS HEAD REPLACED BACK THEN. WHY ARE THEY RUSTED THROUGH AGAIN!?!?! HAD NO IDEA THEY RAN UP BY THE TOP OF THE TANK, BUT HEY, WHY NOT? I'M CERTAIN THE LINE HAVE RUSTED OUT AGAIN - WHY?!?!? THEY ARE SUPPOSED TO BE STAINLESS STEEL; SINCE WHEN DOES STAINLESS EVER RUST? I HAUL A 12,000LB FIFTH WHEEL; THANK GOD I WASN'T HAULING AT THE TIME THIS HAPPENED (AGAIN!) AND KILLED MYSELF AND MY ENTIRE FAMILY IN AN AUTO CRASH. JUST SICK OF IT; TAKE CARE OF YOUR BAD ENGINEERING CHEVY! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10522758July 1, 2013ENGINE
FRONT MANIFOLD BOLT HAS BROKEN ON DRIVER SIDE CAUSING A LEAK, RESEARCH HAS SHOWN THAT THIS IS A BIG PROBLEM WITH GM PICKUPS MADE DURING THESE YEARS. IT IS A VERY COSTLY REPAIR AND THERE ARE LITERALLY THOUSANDS OF OTHER GM OWNERS WITH THE SAME PROBLEM. THERE SHOULD BE A RECALL ON THIS DEFECTIVE PART. IT IS A DANGEROUS PROBLEM, LEAKING CARBON MONOXIDE THRU THE AND INTO THE DRIVER AND PASSENGER AREA. THERE SHOULD BE A RECALL BY GM TO FIX THIS PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10522456June 30, 2013SERVICE BRAKES
BRAKE LINE FAILURE. COMING TO STOP LIGHT, BRAKES WENT OUT CAUSING ME TO RUN THE LIGHT ALMOST CAUSING MAJOR ACCIDENT. THIS HAPPENED IN FEB 2013. HAD BRAKE LINE REPAIRED. IN JUNE 2013 SAME THING HAPPENED AGAIN / DIFFERENT BRAKE LINE. NEED TO REPLACE ALL BRAKE LINES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521842June 26, 2013SERVICE BRAKES
REPEAT OCCURRENCE ON 6/22/2013. FIRST OCCURRENCE WAS IN APPROXIMATELY AUGUST OF 2010. BRAKE LINES SEVERELY RUSTED. HAVE KEPT UNDER WATCH, HOWEVER THE RATE OF RUST SEEMS TO INCREASE. WITH THIS LAST INCIDENT, ALL BRAKE LINES WILL HAVE TO BE REPLACED, COSTING WELL OVER $1000. VERIFIED WITH 3 LOCALS GARAGES THAT THIS IS A WELL DOCUMENTED PROBLEM FOR THIS YEAR AND AROUND THIS YEAR OF CHEVROLET TRUCKS. THEY HAVE ALL HAD TO DO REPAIR DUE TO VERY POOR QUALITY MATERIALS USED FOR THE BRAKE LINES. THIS TRUCK IS PRIMARILY USED TO PULL A HORSE TRAILER. I FEEL WE WERE FORTUNATE THAT THE ISSUE DID NOT OCCUR WHILE TOWING. GM SHOULD FEEL VERY LUCK. IF THERE WOULD HAVE BEEN AN ACCIDENT WHILE TOWING THE HORSE TRAILER, GM WOULD HAVE HAD A MAJOR LAWSUIT ON THEIR HANDS. AS IT IS, TIME FOR THEM TO DO THE RIGHT THING AND INITIATE THE RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0