Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10552555November 16, 2013
SERVICE BRAKES
HAD JUST EXITED THE FREEWAY AND CORRODED BRAKE LINE BROKE. LIVED AT THE END OF THE ROAD SO WAS ABLE TO DRIVE SLOW TO AT LEAST GET IT HOME USING THE EMERGENCY BRAKE. EXAMINED ALL BRAKE LINES AND ALL ARE SO CORRODED THEY NEED TO BE REPLACED. WAS LUCKY IT DIDN'T BREAK AWAY WHILE ON THE FREEWAY. CHEVY TRYIN TO KILL THEIR CUSTOMERS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551796November 11, 2013
SERVICE BRAKES
HAD TO GET ON THE BRAKES PRETTY HARD, THE LINE UNDER THE DRIVERS SIDE FLOOR BURST DUE TO RUST AND CORROSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551801November 11, 2013
SERVICE BRAKES
I JUST PURCHASED MY TRUCK IN JUNE FROM A PREVIOUS OWNER IN SOUTH FLORIDA. AS FAR AS I KNOW, THE TRUCK HAS BEEN IN FLORIDA SINCE IT WAS PURCHASED NEW. ON FRIDAY, NOVEMBER 8, 2013, I WAS FORCED TO BRAKE HEAVILY AT AN INTERSECTION. I FELT THE ANTI-LOCK BRAKES ACTIVATE AND THE TRUCK STOPPED. I PROCEEDED TO THE NEXT INTERSECTION AND WAS TRAVELING APPROXIMATELY 50MPH. WHEN I STEPPED ON THE BRAKE PEDAL, THE PEDAL WENT TO THE FLOOR. I IMMEDIATELY DOWN SHIFTED IN AN ATTEMPT TO SLOW DOWN. LUCKILY, THERE WERE NO VEHICLES IN THE RIGHT TURN LANE SO I MADE A VERY DANGEROUS RIGHT TURN NEARLY STRIKING VEHICLES IN ANOTHER LANE. I ATTEMPTED TO BRAKE AGAIN AND ONLY THE PASSENGER SIDE REAR TIRE WOULD LOCK UP. I WAS ABLE TO STOP THE TRUCK WITH THE EMERGENCY BRAKE AND DISTANCE. I THOUGHT THE MASTER CYLINDER WENT OUT BUT UPON FURTHER INSPECTION. A BRAKE LINE HAS SPLIT AND IS EXPELLING BRAKE FLUID. THE LOCATION OF THE HOLE IS WHERE THE BRAKE LINE PASSES DIRECTLY BELOW THE DRIVER'S DOOR BEFORE THE CONNECTION TO THE ANTI LOCK BRAKE SYSTEM. HOW IS THIS NOT A RECALL. I COULD HAVE KILLED MYSELF OR SOMEONE ELSE. I HAVE NEVER SEEN A BRAKE SYSTEM FAILED WHERE THERE IS NO BRAKES AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551576November 8, 2013
SERVICE BRAKES
AFTER DROPPING OFF A BOAT FOR WINTER STORAGE, I WAS LEAVING THE STORAGE LOCATION AND ATTEMPTED TO APPLY BRAKES AND THE PEDAL DROPPED TO THE FLOOR. I HAD TO TAKE A VERY SLOW ROUTE HOME AS THE BRAKE PEDAL CONTINUED TO DROP TO THE FLOOR ANYTIME THE BRAKES WERE APPLIED. IN A COUPLE OF INSTANCES WHEN THE BRAKE PEDAL WAS PRESSED HARD, THE ABS SYSTEM DID ACTIVATE. FINALLY HAD A CHANCE TO PULL THIS VEHICLE INTO MY GARAGE FOR EXAMINATION ON 11/8/13 AND FOUND THE BRAKE LINES UNDER THE DRIVERS' FLOORBOARD AT THE FRAME-RAIL EXTREMELY CORRODED TO THE POINT OF FAILURE OF ONE OF THE FIVE LINES. THE OTHERS ARE MOST CERTAINLY NOT FAR BEHIND. THIS VEHICLE IS MAINLY USED IN THE WINTER MONTHS. I AM GRATEFUL THAT THE PROBLEM SURFACED NOW BEFORE THE SNOWMOBILE SEASON WHEN I AM HAULING A 24 FOOT TRAILER WITH FOUR PASSENGERS AND FOUR SNOWMOBILES ON ROADS THAT ARE NOT IN THE BEST SHAPE TO BEGIN WITH. THIS COULD HAVE BEEN A VERY BAD SITUATION TO SAY THE LEAST! GM NEEDS TO FIX THIS ISSUE BEFORE SOMEONE IS SERIOUSLY INJURED OR WORSE - THESE OBVIOUSLY ARE NOT ISOLATED INCIDENTS. *** PLEASE NOTE THAT THERE HAS YET TO BE A SINGLE WARNING LAMP TO COME ON AFTER APPLYING THE BRAKES AT LEAST TWENTY FIVE TIMES - NO MIL, NO BRAKE, NOTHING! *** I WILL BE TAKING A COMPLETE SERIES OF PICTURES OF THE CONDITION OF THESE LINES BEFORE THE REPAIRS ARE PERFORMED IF THEY ARE NEEDED FOR THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550862November 4, 2013
SERVICE BRAKES
RUSTED OUT BRAKE LINES CAUSED A LEAK LEADING TO ABS PROBLEMS AND INCREASED STOPPING DISTANCE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10550691November 3, 2013
STRUCTURE:BODY
MY REAR BUMPER ON MY CHEVY 1500 4X4 SILVERADO TRUCK IS ROTTING OFF THE TRUCK, YES ROTTING NEVER IN MY LIFE I SEEN POOR QUALITY IN PARTS GM IS USING, REAR BUMPERS ARE SUPPOSE TO PROTECT YOU FROM A CRASH THIS BUMPER IS ROTTING OFF MY TRUCK THIS IS A SAFETY HAZARD AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550386October 31, 2013
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, HE NOTICED THE BRAKE LINES WERE CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,233. UPDATED 12/24/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550274October 30, 2013
SERVICE BRAKES
I WAS TRAVELING AT 30 TO 35 MILES PER HOUR AND A SCHOOL BUS STOPPED TO DROP KIDS RED LIGHTS FLASHING. I APPLIED BRAKE PRESSURE ONLY TO HAVE THE BRAKE PEDAL GO ALL THE WAY TO THE FLOOR BOARD. LUCKY TIMING I WAS FIRST IN LINE AND RAN INTO GRASS ON THE SIDE OF THE ROAD BEFORE ANY CHILDREN HAD DISEMBARKED. INVESTIGATION REVEALED THAT THE BRAKE LINES HAD CORRODED AND CAUSED A FLUID LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550041October 29, 2013
SERVICE BRAKES
DRIVING THROUGH HEAVY TRAFFIC ON AN INTERSTATE HIGHWAY DOING APPROX 45 MPH TRAFFIC WAS STARTING AND STOPPING FREQUENTLY WHEN THE TRAFFIC CAME TO A SUDDEN STOP I PUT ON MY BRAKES AND THE PEDAL WENT TO THE FLOOR WTH NO WARNING WHAT SO EVER AND I STRUCK THE REAR OF ONE VEHICLE , AND THAT DRIVER HAD INJURIES WHICH I DO NOT KNOW THE FULL EXTENT OF. AFTER MY VEHICLE WAS TOWED TO THE BODY SHOP WHICH I HAD $3,252 OF DAMAGE THE VEHICLE IS REPAIRED HOWEVER IN THE PROCESS OF THIS THEY NOTICED I STILL DO NOT HAVE BRAKES AND AFTER THE MECHANIC INVESTIGATED IT IT WAS NOTICED A BRAKE LINE CORRODED THROUGH CAUSING MY BRAKE FAILURE AND ALL MY BRAKE LINES NEED TO BE REPLACED AT A COST OF A MINIMUM OF $1600.00 BUT PROBABLY CLOSERT TO $2000.00 I HAVE OWNED THIS TRUCK FROM NEW AND FIND IT HARD TO FATHOM THAT GM DOES NOTHING FOR SAFETY WITH AN ISSUE AS THIS. THIS VEHICLE HAS 128,000 MILES ON IT AND BEEN MAINTAINED WITH CARE AND HARDLY DRIVEN IN WINTER MONTHS SINCE I HAVE HAD OTHER VEHICLES FOR MY WORK FOR THE LAST 9 YEARS SO ROAD SALTS MAY EFFECT IT BUT THIS VEHICLE DID NOT SEE DAILY USE FOR YEARS. THIS ISSUE SHOULD HAVE BEEN DEALT WITH A LONG TIME AGO. I QUESS IT WILL TAKE INCIDENTS LIKE MINE FOR SOMETHING TO BE DONE, I AM JUST THANKFUL NO ONE WAS KILLED, WHICH EVERYONE SHOULD KNOW WITH NO BRAKES SOME ONE IS BOUND TO IF THIS DOES NOT GET RESOLVED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10549524October 25, 2013
SERVICE BRAKES
TOTAL BRAKE FAILURE- RUPTURED BRAKE LINE UNDER DRIVER DOOR SIDE. FORTUNATELY THIS HAPPENED WHEN I WAS BACKING OUT OF MY DRIVEWAY AND I WAS ABLE TO STOP MY TRUCK USING THE EMERGENCY BRAKE.THE WEEK BEFORE I HAD MY ABS SENSORS ON THE FRONT WHEELS REPLACED BECAUSE THE TRUCK WOULD SOMETIMES NOT STOP AT A SLOW SPEED. I AM HAPPY THAT THIS DID NOT HAPPEN WHILE I WAS TOWING MY TRAILER. RUPTURE OF THIS LINE CAUSED A TOTAL BRAKE FAILURE WITH NO WARNING UNTIL AFTER THE INCIDENT( WHEN ALL THE FLUID WAS GONE}. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548464October 18, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET C/K 3500. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, HE DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE CONTINUED TRAVELING INTO THE INTERSECTION UNTIL THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE FRONT BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED FOUR ADDITIONAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548259October 17, 2013
SERVICE BRAKES
NOTICED BRAKE FLUID WAS LOW. COULD NOT FIND ANY LEAKS, WHILE BACKING TRUCK UP, I APPLIED MY BRAKES AND THE BRAKE PEDAL WENT CLEAR TO THE FLOOR. I USED MY EMERGENCY BRAKE TO STOP MY TRUCK. I IMMEDIATELY LOOKED UNDERNEATH THE TRUCK AND BRAKE FLUID WAS DRIPPING FROM THE REAR AXLE. I INVESTIGATED THE BRAKE LINES AND FOUND THEM TO BE COMPLETELY RUSTED AND CORRODED. I WAS JUST LUCKY THAT THIS DID NOT HAPPEN ON THE HIGHWAY AS IT WOULD HAVE BEEN A CERTAIN COLLISION CAUSING INJURIES OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548101October 16, 2013
SERVICE BRAKES
LEFT REAR STEEL BRAKE LINE BLEW OUT. UPON INSPECTION, BRAKE LINE WAS FOUND RUSTED WITH A 1/16 INCH HOLE ON THE 3/16 INCH TUBING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546908October 6, 2013
SERVICE BRAKES
TRIED TO MAKE A SLIGHTLY ABRUPT STOP AT 50 MPH,FELT A LITTLE ABS PULSE THEN PEDAL BEGAN TO SINK TO THE FLOOR. PUMPED PEDAL, I THEN GOT A LITTLE BRAKE PRESSURE AND SLOWED A LITTLE. TURNED TOWARDS THE SHOULDER AND USED EMERGENCY BRAKE TO SLOW TRUCK DOWN TO A LONG EVENTUAL STOP. THEN TOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546605October 3, 2013
ENGINE
4 OF THE EXHAUST MANIFOLD BOLTS ARE BROKE. I NOW SMELL EXHAUST FUMES IN THE PASSENGER COMPARTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546697October 3, 2013
ENGINE, STEERING
THE TRUCK WAS HOOKED TO A 25' GOOSENECK TRAILER LOADED WITH HAY. THE ENGINE WAS THE DURAMAX DIESEL WITH ALLISON TRANSMISSION. THE INTENT WAS TO HAUL HAY FROM EASTERN WASHINGTON TO WESTERN WASHINGTON. THE POWER STEERING PUMP BROKE A SHAFT INSIDE THE PUMP MAKING THE POWER STEERING UNUSABLE. AS IT TURNS OUT THE POWER STEERING PUMP ALSO SERVES AS THE POWER BRAKE ASSIST. AT A SPEED OF ABOUT 3 MPH, IT WAS ALL I COULD DO TO BRAKE THE TRUCK BUT WAS UNABLE TO TURN THE WHEELS. IT WAS VERY FORTUNATE THAT THIS HAPPENED IN THE FARMERS FIELD AND NOT ON THE HIGHWAY. IF I HAD BEEN DRIVING ON THE HIGHWAY WHEN THE PUMP QUIT WORKING, THE TRUCK WOULD HAVE GONE OFF OF THE ROADWAY, MOST LIKELY OVER A STEEP CLIFF BECAUSE I WOULD HAVE BEEN UNABLE TO STEER THE TRUCK OR STOP IT DUE TO THE SINGLE PUMP FAILURE. ADDITIONALLY, THE LOAD OF HAY WOULD HAVE CAUSED THE TRUCK TO PICK UP SPEED IF IT WAS GOING DOWN HILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546242September 30, 2013
SERVICE BRAKES
BRAKES FAILED AS I WAS COMING TO A STOP SIGN. NO CROSS TRAFFIC AT TIME SO NO COLLISION OCCURRED. HAD VEHICLE TOWED TO REPAIR FACILITY. ALL BRAKE LINES HAD TO BE REPLACED. TOTAL BILL $750. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545672September 27, 2013
SERVICE BRAKES
BROUGHT MY TRUCK IN FOR AN OIL CHANGE, THEY COME IN TO TELL ME, HEY, YOUR BRAKE LINE BLEW. I WENT DOWN TO CHECK IT OUT, THE LINES ARE PRETTY SEVERELY RUSTED, AND SURE ENOUGH BRAKE FLUID WAS LEAKING OUT ONE OF THEM. BRAKES GO TOTALLY TO THE FLOOR, ABSOLUTE MINIMAL BRAKE PEDAL PRESSURE. GOES RIGHT TO FLOOR EVERY TIME. IT DOESN'T COUNTERACT THE LOSS OF PRESSURE BY ALLOWING THE BACK BRAKE PRESSURE TO STILL WORK (THE FRONT LINE WAS THE LEAKER) LIKE GM SAYS THEY SHOULD. NO BRAKING AT ALL. HAD TO DRIVE IT HOME WITH E BRAKE, AND REPLACE ALL CORRODED BRAKE LINES. I'VE HEARD OF LOTS OF OTHERS HAVING THE SAME ISSUE, GM BRAKE LINES AREN'T UP TO PAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545280September 25, 2013
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
HI THIS IS THE SECOND SET OF THE FUEL INJECTOR ON THIS DIESEL ENGINE,I TALK TO THE DIFFERENT MECHANIC ON DEALERS AN PRIVET SHOPS AND ASK WHAT IS THIS PROBLEM AND SAY IS BECAUSE THE FUEL,THE USED,HOW YOU DRIVE,ETC BUT NO BODY SAY WHAT IS THE REASON, MY PROBLEM IS THIS INJECTOR SET IS NOT LIKE REPLACE LIKE A SET THE SPARK PLUGS ON GAS ENGINE IS MUCH MONEY $5600, AND I NOT THE ONLY PERSON, I CHECK ONLINE MANY TRUCKS OF THIS GET THIS PROBLEMS, PLEASE HELP AS, THE COMPANY MAKE THIS TRUCK WHIT THIS PROBLEMS AND PEOPLE LIKE ME USED FOR WORK AND IS NOT FEAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544939September 23, 2013
SERVICE BRAKES
WHEN I APPLIED PRESSURE TO THE BRAKE PEDAL, AS I BACKED UP IN MY DRIVEWAY, THE PEDAL WENT TO THE FLOORBOARDS. I STOPPED THE VEHICLE AND LOOKING UNDER THE TRUCK SAW A PUDDLE OF BRAKE FLUID. A CLOSER VISUAL INSPECTION REVEALED A LEAK IN THE BRAKE LINE FEEDING THE REAR WHEELS (NEXT TO THE FUEL TANK). I INSPECTED THE REMAINING LINES AND ALL APPEAR SERIOUSLY DETERIORATED. I WILL NEED TO HAVE ALL THE BRAKE LINES REPLACED. I FEEL FORTUNATE THAT I HAD NOT LEFT THE DRIVEWAY WHEN THIS BRAKE SYSTEM FAILURE OCCURRED. AND, JUST AS A SIDE NOTE, THE FRAME OF THE TRUCK, PARTICULARLY THE CROSS PIECES HOLDING THE SPARE TIRE AND BRACKET FOR THE SHOCK ABSORBER, HAVE RUSTED TO SUCH AN EXTENT THAT IT WILL HAVE TO REINFORCED/REPLACED. CORROSION THIS SEVERE COULD BE EXPECTED OF THE SHEET METAL, BUT NOT THE FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado