Chevrolet Malibu Complaints (2017)

727 consumer complaints on file.

#11365463October 20, 2020
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I WAS DRIVING ABOUT 65 MPH WHEN MY CAR DISPLAYED A WARNING ON THE DASH THAT THE POWER IS REDUCED AND THE TRACTION CONTROL AND ENGINE LIGHT CAME ON SIMULTANEOUSLY. THE SPEED REDUCED TO 20 AND WOULD NOT ACCELERATE. PULLED OFF THE HIGHWAY AND SHUT OFF THE CAR. I RESTARTED IT AFTER A MINUTE AND THE TRACTION LIGHT WENT OFF BUT THE CHECK ENGINE LIGHT REMAINED ON. THE CAR THEN DROVE AT NORMAL SPEED THE REST OF THE WAY HOME. THIS IS TERRIFYING AS I DIDN'T HAVE A SHOULDER TO PULL OFF AND HAD TO PULL IN SOMEONES DRIVEWAY. LUCKILY NOBODY PLOWED INTO ME. I AM NOW AFRAID TO DRIVE MY CAR ANYWHERE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365067October 19, 2020
UNKNOWN OR OTHER
SHIFT TO PARK ERROR MESSAGE. CANT TURN OFF CAR. SHIFTER IS IN PARK BUT SHIFT TO PARK ERROR MESSAGE. NOT SURE IF CAR IS FULLY IN PARK. GOT REPAIRED TWICE BUT CAR DEALERSHIP SAID TEMPORARY FIX, THIS WILL KEEP HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364246October 14, 2020
FUEL/PROPULSION SYSTEM
WHENEVER I FILL THE TAKE FROM E I HAVE TO AT LEAST REFILL AN ADDITIONAL TWO TIMES PER WEEK. THE GAS GOES REALLY FAST AND I CAN'T EVEN GET 13 GALLONS IN MY TANK.I GET ABOUT 21 MPG EVERY TRIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364254October 14, 2020
ENGINE, UNKNOWN OR OTHER
IT TAKES A WHILE FOR THE CAR TO ACCELERATE ON HIGHWAYS OR STREETS. WITH MY FOOT TO THE FLOOR OF THE ACCELERATOR, IT GETS TO 20 MPH IN ABOUT 15-20 SECONDS WHICH PREVENTS ANY PICKUP. ONLY THING THAT HELPS THE PICKUP IS WHEN I USE OCTANE BOOSTER IN THE TANK AND IT'LL DRIVE AS IT SHOULD WITH PICKUP FOR A VERY SHORT PERIOD (5 MILES) OTHERWISE THE ACCELERATION IS EXTREMELY LAGGY WITH NO PICKUP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364308October 14, 2020
UNKNOWN OR OTHER
WHEN I PUT MY CAR IN PARK, IF I TURN OFF MY ENGINE AFTER A FEW SECONDS OF SITTING IN PARK, SOMETIMES MY CAR DOESN'T RECOGNIZE IT'S IN PARK. MY CAR WILL TELL ME TO PUT IT IN PARK BEFORE I'M ABLE TO TURN OFF MY CAR. SOMETIMES I JUST HAVE TO STEP ON MY BREAK AGAIN, AND IT WILL RECOGNIZE IT'S IN PARK. SOMETIMES I HAVE TO TURN MY ENGINE BACK ON AND WAIT A MINUTE OR TWO. SOMETIMES I HAVE TO PUT MY CAR IN DRIVE AGAIN BEFORE PUTTING IT IN PARK, WAITING A COUPLE MINUTES, AND THEN IT FINALLY RECOGNIZES IT'S IN PARK. I HAVE NOT FIGURED OUT WHAT WORKS BEST, EXCEPT FOR JUST WAITING A LITTLE BIT BEFORE TRYING TO TURN OFF MY ENGINE. IF I CAN'T GET MY CAR TO RECOGNIZE IT'S IN PARK, I CAN'T LEAVE MY CAR BECAUSE THE BATTERY WILL NOT TURN OFF UNTIL IT RECOGNIZES IT'S IN PARK. IT CAN BE VERY FRUSTRATING. WHEN I BROUGHT MY CAR IN FOR AN OIL CHANGE AT CHEVY, I MENTIONED THIS PROBLEM TO CHEVY, THINKING MAYBE SOMETHING WAS LOOSE. THEY SAID THEY'VE HEARD ABOUT THIS PROBLEM BEFORE, AND SAID THEY COULD FIX IT. WHEN I CAME BACK FOR MY NEXT OIL CHANGE, I AGAIN NEEDED TO MENTION THIS PROBLEM, BECAUSE THE PROBLEM GOES AWAY FOR A LITTLE BUT COMES BACK. AGAIN, THEY SAID THEY COULD FIX IT, BUT IT STILL HAPPENS. THEY ARE AWARE OF THIS PROBLEM, IT'S HAPPENING TO MULTIPLE CHEVY CUSTOMERS, BUT NO ONE HAS BEEN ABLE TO TELL ME WHAT THE PROBLEM IS OR HOW TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364313October 14, 2020
UNKNOWN OR OTHER
I JUST SUBMITTED A COMPLAINT ABOUT THIS ISSUE, IT HAS HAPPENED MORE TIMES THAN I CAN COUNT SO I'M SUBMITTING AGAIN. I HAVE TOLD PEOPLE AT CHEVY ABOUT THIS PROBLEM TWICE, WHEN I WENT IN FOR OIL CHANGES/MAINTENANCE. I HAVE ONLY GONE TO CHEVY FOR ANY TYPE OF MAINTENANCE BECAUSE I WANT MY CAR TO BE TAKEN CARE OF BY PEOPLE THAT SHOULD KNOW EVERYTHING ABOUT IT. THAT'S WHY I'M EXTREMELY DISAPPOINTED THAT I HAVE PURCHASED THIS CAR BRAND NEW, TAKEN THE BEST CARE OF IT, ONLY TAKEN IT TO CHEVY EVEN THOUGH IT'S OBVIOUSLY MORE EXPENSIVE, BUT STILL NO ONE HAS HELPED ME WITH THIS PROBLEM OR EXPLAINED WHY IT'S HAPPENING. IT'S BEEN OVER A YEAR SINCE I'VE REPORTED THE PROBLEM, AND NOW I'M WORRIED I MAY HAVE TOO MANY MILES FOR THIS PROBLEM TO BE TAKEN CARE OF. WHEN I PUT MY CAR IN PARK, IT DOESN'T ALWAYS RECOGNIZE IT'S IN PARK. THIS MEANS THAT MY CAR WILL NOT TURN OFF, AND I CAN'T LEAVE MY CAR UNTIL IT RECOGNIZES IT'S IN PARK. I'VE FOUND THAT THIS PROBLEM WILL ALMOST ALWAYS HAPPEN IF I TRY TO TURN OFF MY CAR ENGINE "TOO SOON". I HAVE TO WAIT ABOUT A MINUTE BEFORE I CAN TURN OFF MY ENGINE, OR I RISK MY CAR NOT RECOGNIZING IT'S IN PARK. IF THIS HAPPENS, SOMETIMES I ONLY HAVE TO PRESS ON MY BREAK. OTHER TIMES I HAVE TO TURN THE ENGINE BACK ON, DRIVE, AND WAIT BEFORE TRYING TO TURN MY ENGINE OFF AGAIN. THIS CAN TAKE MULTIPLE TRIES, MULTIPLE MINUTES WORTH OF JUST TRYING TO PARK MY CAR AND TURN IT OFF. I DO COMMUTE ABOUT 70 MILES ROUND TRIP FOR WORK EACH DAY (MONDAY-FRIDAY), SO I USE MY CAR QUITE A BIT, BUT LIKE I MENTIONED I BOUGHT THIS CAR BRAND NEW AND TAKE THE BEST CARE OF IT. I DO NOT CUT ANY CORNERS BECAUSE I DO DRIVE IT A LOT. I HAVE NEVER BEEN IN AN ACCIDENT, HAD A TICKET, I DRIVE VERY SAFELY. THERE IS NO REASON, MY CAR SHOULD HAVE ANY PROBLEMS SIMPLY PARKING AFTER HAVING IT FOR LESS THAN 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363771October 11, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING, UNKNOWN OR OTHER
WHILE DRIVING MY CAR STARTED TO SAY DRIVING ASSISTANCE OFF PLEASE DRIVE WITH CARE THEN IT ACTS LIKE IT'S GOING TO TURN OFF. NOW ITS SYING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363775October 11, 2020
VEHICLE SPEED CONTROL
I PURCHASED MY 2017 MALIBU FROM JUD KUHN IN SC, IT HAD 40,000 MILES WHEN PURCHASED. WEEK 2 I WAS AT A STOP LIGHT HIT THE GAS TO TAKE OFF THE VEHICLE WOULDN'T MOVE SO I HIT THE GAS A LITTLE HARDER STILL NOTHING THEN SUDDENLY IT JERKED AND TOOK OFF FAST. I THOUGHT MAYBE MY FOOT WASNT ON THE HAS RIGHT. THE NEXT DAY I GOT IN THE CAR TO BACK OUT MY DRIVE WAY AND IT DID IT AGAIN THE SAME EXACT WAY. THE SAME DAY THE ENGINE LIGHT CAME ON AND ONSTAR SENT ME A EMAIL ABOUT A EMISSION ISSUE. I CALLED THE CAR DEALER TOLD THEM ABOUT THE ACCELERATION ISSUE AND THE ENGINE LIGHT. NO ONE CALLED ME BACK AND THE ENGINE LIGHT WENT OUT . A FEW DAYS LATER THE LIGHT RETURNED AND I CALLED AGAIN. THIS TIME THEY SERVICED IT STATING THE CAR NEEDED A COMPUTER UPDATE AND CHARGED ME 100 DOLLARS AND STATED THEY COULDNT FIND THE PROBLEM WITH ACCELERATION AND THE UPDATE MAY HAVE FIXED IT. SUNDAY OCT 11TH I WENT TO LEAVE ME HOUSE AGAIN AND THE CAR WOULDN'T MOVE THE SAME THING HAPPENED HIT THE GAS WOULDN'MTOVE THEN TOOK OFF. I GOT OUT OF THE DRIVE WAY ONTO THE ROAD AND IT DID IT AGAIN. AT THIS POINT I'M SCEPTICAL ABOUT THE DEALER AS WELL AS THE VEHICLE AND I HAVE CHILDREN AND AM AFRAID THAT ONE DAY I WILL PULL OUT INFRONT OF ONCOMING TRAFFIC AND MAY BE HIT BECAUSE OF THE ACCELERATION ISSUES. I'M CALLING THE DEALER AGAIN TODAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363796October 11, 2020
STEERING
BOUGHT THIS CAR NEW FOR MY DAUGHTER TO DRIVE BACK AND FORTH TO COLLEGE, I WANTED A SAFE CAR FOR HER, BUT THIS CAR IS ANYTHING BUT SAFE. STARTED HAVING ISSUES WITH GETTING RANDOM STEERING ASSIST WARNING LIGHTS, THEN TPMS LIGHTS, THEN IT SHUT DOWN IN THE MIDDLE OF AN INTERSECTION AND IT HAD TO BE TOWED. THE DEALERSHIP HAS BEEN UNABLE TO FIND ANYTHING WRONG WITH THE CAR AND NOW ITS OUT OF WARRANTY AND IS COSTING US HUNDREDS OF DOLLARS IN SERVICE FEES. BATTERY HAS BEEN REPLACED AND ITS STILL HAVING ISSUES. LATELY SHE HAS BEEN COMPLAINING THAT THE CAR SUDDENLY DRIFTS AT HIGHWAY SPEEDS AND SHE HAS TO MAKE CORRECTIONS THAT JERK HER ALL OVER THE ROAD. IT DOES THIS AT RANDOM, NOT EVERY DRIVE, MAYBE EVERY OTHER, IT FEELS LIKE AN ELECTRICAL ISSUE AND NOT A MECHANICAL ISSUE. SHE HAS ALMOST CRASHED TWICE, WAS PULLED OVER THIS PAST WEEKEND COMING HOME FOR ANOTHER DEALERSHIP VISIT BECAUSE AN OFFICER NOTICED THE WEAVING AND CORRECTIONS AND ASSUMED SHE WAS DRUNK. AGAIN, THE DEALERSHIP CANNOT FIND ANYTHING WRONG. I HAVE EXPLAINED THE ISSUE, BROUGHT IN A TECHNICAL BULLETIN THAT EXPLAINS THE EXACT ISSUE, STILL NO RESOLUTION, THEY STILL SAY THEY CANNOT FIND ANYTHING AND SEND ME HOME WITH ANOTHER BILL. THIS CAR IS NOT SAFE TO DRIVE, AND ONCE WINTER HITS AND THE ROADS BECOME SLICK, THIS ISSUE WILL LIKELY RESULT IN AN ACCIDENT. I HAVE REFUSED TO LET HER DRIVE IT TO COLLEGE AT THIS POINT AND THE CAR IS SITTING IN MY DRIVEWAY. THE DEALERSHIP IS USELESS EVEN AFTER SHOWING THEM HUNDREDS OF INTERNET COMPLAINTS. WHY IS GM IGNORING THIS ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363420October 8, 2020
SERVICE BRAKES
OUR CAR BEGAN SHOWING AN ERROR MESSAGE "SHIFT TO PARK" WHEN THE SHIFTER WAS CORRECTLY IN THE ''PARK' POSITION AND YOU ATTEMPT TO TURN OF THE IGINITION. ESSENTIALLY THE CAR IS NOT RECOGNIZING THAT IT IS IN 'PARK' AND AS SUCH WOULD NOT TURN OFF OR LOCK CORRECTLY. THIS WOULD HAPPEN REPEATEDLY WHENEVER WE ATTEMPTED TO PARK THE CAR. THE DEALER TOLD US THAT THIS IS A FREQUENT PROBLEM AND (IF NOT CORRECTED) WOULD EVENTUALLY LEAD TO NOT BEING ABLE TO TURN OFF THE IGNITION AS THE SENSOR IS TELLING THE CAR THAT IT IS NOT PARKED. I THINK THIS IS A VERY DANGEROUS PROBLEM, AND OBVIOUSLY WELL KNOWN BY THE MANUFACTURER. THIS NEEDS TO BE CORRECTED SO NO ONE IS INJURED IN A ROLL-AWAY TYPE ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363140October 7, 2020
ELECTRICAL SYSTEM
SHIFT TO PARK MESSAGE IS DISPLAYED AFTER THE VEHICLE IS PARKED. THIS IS THE SECOND TIME THAT I HAVE EXPERIENCED THIS PROBLEM WITH THIS VEHICLE (2017 MALIBU). THE FIRST TIME AT 30,000+ MILES, AND NOW AGAIN AT 74,000+ MILES. FORTUNATELY, THE 1ST WAS COVERED BY WARRANTY. THIS TIME WILL BE OUT OF POCKET EXPENSES (FOR THE SAME ISSUE), AND THE DEALERSHIP WANTS TO CHARGE AN "UNNECESSARY" DIAGNOSTIC TESTING FEE. CONDUCTING RESEARCH REVEALS THAT MANY PEOPLE ARE EXPERIENCING THIS EXACT PROBLEM WITH THIS MANUFACTURER AND/OR VEHICLE. CAN WE PLEASE GET A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362907October 5, 2020
SUSPENSION
REAR CONTROL ARM BUSHINGS HAVE WORN OUT AFTER ONLY 40,000 MILES CAUSING A POPPING NOISE IN THE REAR SUSPENSION. I WAS TOLD THIS WOULD NEED REPLACED EVERY 30,000 TO 40,000 MILES TO PREVENT DAMAGE TO THE CONTROL ARM. POPPING COULD BE HEARD THE MOST WHEN FIRST TAKING OFF IN EITHER REVERSE OR DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362654October 4, 2020
ELECTRICAL SYSTEM
MY SUNROOF IS STUCK OPEN AND MY SEATS POWER GOES OUT INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362692October 4, 2020
UNKNOWN OR OTHER
MY TRUNK WAS FLOODED FOR NO REASON. PLUS WHEN I SHIFT TO PARK IT SAYS SHIFT TO PARK WHEN I ALREADY HAVE. MY SISTER JUST GAVE ME THIS CAR WITH ONLY 14,000 MILES AND TWO PROBLEMS. THE TRUNK MAT IS GETTING WHITE MOLD. THIS CAR SAT FOR 6 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362091September 30, 2020
VEHICLE SPEED CONTROL, STEERING
RECENTLY I HAVE A MESSAGE APPEAR ON MY DISPLAY SCREEN. WHILE SITTING AT A RED LIGHT OF COURSE THE CAR SHUTS OFF BUT WHEN THE TRAFFIC LIGHT TURNS GREEN AND THE CAR STARTS BACK, I GET THE MESSAGE STEERING ASSIST REDUCED. I'VE BEEN SEEING THIS MESSAGE FOR A FEW WEEKS NOW. THIS MORNING ON MY WAY TO WORK, ONCE AGAIN THE MESSAGE APPEARS AND THIS TIME MY DOORS UNLOCKED & LOCKED, THE VEHICLE REDUCED SPEED AND I DROVE IT AT THAT SPEED UNTIL I WAS ABLE TO MERGE OFF THE HIGHWAY. I PULLED INTO A PARKING LOT AND TURNED THE CAR OFF. I WAITED A FEW MINUTES AND RESTARTED THE CAR. I WAS ABLE TO MAKE IT TO WORK BUT CONSTANTLY PUT THE CAR IN NEUTRAL OR PARK WHEN I GOT TO A RED TRAFFIC LIGHT. THIS REALLY SCARED ME WHILE DRIVING IN HEAVY TRAFFIC. SEVERAL CARS HAD TO GO AROUND ME DUE TO REDUCED SPEED. I SEE SEVERAL PEOPLE WITH THE SAME COMPLAINT. GOT TO BE A RECALL. I HAVE AN APPOINTMENT WITH A CHEVY DEALERSHIP ON TOMORROW AND HOPEFULLY I'LL GET SOME ANSWERS. PRAYING WHATEVER THE PROBLEM IS UNDER WARRANTY. I NEED ANSWERS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360187September 21, 2020
VEHICLE SPEED CONTROL
WHILE DRIVING ON HIGHWAY CHECK ENGINE LIGHT CAME ON AND ENGINE POWER REDUXE LIGHT CAME ON DASH. VEHICLE DECELERATED RAPIDLY ON MAJOR HIGHWAY WAS ALMOST REAR ENDED BY SEMI TRACTOR TRIAILER. WAS ABLE TO TURN CAR OFF AND IT WENT AWAY. BUT HAS RETURNED NEXT DAY. I CONTACTED GM 09/21/20 AMD THEY STATED THEY WERE AWARE OF ONGOING ISSUES AND I COULD BRING IT IN TO GET LOOKED AT BUT WOULD HAVE TO PAY A DIAGNOSTIC FEE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360250September 21, 2020
UNKNOWN OR OTHER
SOMETIMES WHEN I PARK, EVEN THOUGH VEHICLE IS CLEARLY IN PARK, I RECEIVE A MESSAGE ON THE DASH THAT I NEED TO "SHIFT TO PARK". THIS IS A KNOWN PROBLEM WITH MANY GM VEHICLES AND IF YOU LEAVE THE CAR LIKE THIS, IT WILL DRAIN YOUR BATTERY. I HAVE TO REPEATEDLY SHIFT OUT OF PARK AND BACK IN TO GET THE MESSAGE TO GO AWAY. I DON'T KNOW WHAT I WILL DO WHEN THIS STOPS WORKING. THE DATE OF "WHEN DID THIS HAPPEN?" IS THE MOST RECENT, BUT IT HAS HAPPENED SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355127September 15, 2020
POWER TRAIN
WHEN SHIFTING TO PARK IT IS NOT RECOGNIZED AND WILL NOTIFY VIA DISPLAY IN PANEL. THIS OCCURS 75% OF THE TIME AT THIS POINT-STARTED 2 WEEKS AGO. CONCERNING AS I LIVE ON A HILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355226September 15, 2020
STRUCTURE:BODY
I ALWAYS NOTICE A SMELL AND FOGGY WINDOWS AFTER RAINY DAYS ON MY STATIONARY VEHICLE BUT THOUGH LITTLE OF IT WE JUST GOT HIT BY HURRICANE LAURA WITH NO DAMAGE TO VEHICLE BUT LIGHT SCRATCHING AS I WAS GOING TO TAKE MY FAMILY OUT OF TOWN WHILE POWER RESTORATION EFFORTS STARTED I OPENED MY TRUCK (AS I RARELY USE IT)TO FIND MY SPARE TIRE COMPARTMENT COMPLETELY COVERED IN WATER AND MOLD GROWING IN THE INTERIOR I CALLED MY INSURANCE ABOUT IT BUT IT IS NOT COVERD UN INSURANCE AND WAS TOLD TO LOOK FOR RECALLS AS THIS VEHICLE HAS MANY ISSUES WITH THIS PROBLEM A PRESSURE TEST REVEALED WATER IS COMING IN FROM NO ALL COMPONENTS OF SPARE TIRE ARE RUSTED OR HAVE MOLD GROWING ON THEM AND ALL TRUCK INTERIOR IS FULL OF MOLD GROWTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354969September 14, 2020
POWER TRAIN
CAR STOPPED WHILE DRIVING ON A HIGHWAY WITH A MESSAGE ON DASH SAYING 'ENGINE POWER IS REDUCED.' THE DEALERSHIP FIRST SAID IT WAS THE ACCELERATOR PEDAL, THEN SAID IT WAS THE ENGINE CONTROL UNIT. THEY SAID THAT THEY DON'T KNOW WHAT CAUSES THIS TO HAPPEN, BUT IT JUST NEEDS REPROGRAMMED AND A SOFTWARE UPDATE. AN UPDATE THAT ONLY A GM FACILITY CAN DO. ALSO SPECIFICALLY ASKED IF THIS WAS WEAR AND TEAR, TOLD NO, THEY DON'T KNOW WHY THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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