Chevrolet Malibu Complaints (2004)

1,582 consumer complaints on file.

#10629073August 28, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629184August 28, 2014
STEERING
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. WHILE DRIVING 40 MPH, THE POWER STEERING FAILED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629259August 28, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
IN SUMMER 2013 I ELECTED TO REPLACE BOTH HEADLAMP CASING WITH A NEW HEADLAMP KIT BECAUSE OF INTERNAL DISCOLORATION AND YELLOW LIQUID FLUID SEEPING FROM DAYTIME RUNNING LAMP. APPROXIMATELY 1 WEEK LATER THE NEW DAYTIME RUNNING LAMP CASING MELTED AND BURNT THE NEW BULB. THE BULB WAS REPLACED AT NO COST. AT MY NEXT SERVICE 5-6 MONTHS LATER I INQUIRED ABOUT REPLACING THE DEFECTIVE HEADLAMP CASING BECAUSE THE BULB ON BOTH DAYTIME RUNNING LAMP BURNT THROUGH ITS PLASTIC CASING, AGAIN CAUSING INTERNAL DISCOLORATION OF HEADLAMP KIT. I WAS TOLD WARRANTY EXPIRED. THE DEALERSHIP SENT AN INQUIRE TO GM REGARDING SUCH DEFECT BUT I AM TOLD THERE WAS NO RESPONSE FROM GM AND I HAVE NO RECOURSE. I NO LONGER USE DAYTIME RUNNING LAMP. I PURPOSELY SHUT OFF THE DAYTIME RUNNING LAMPS (WHICH DEFEATS THE PURPOSE) FOR FEAR THE BULB WILL CONTINUE TO MELT THE CASING CAUSING FURTHER DISCOLORATION AND BURN THE BULB. THIS IS NOT HOW THE PRODUCT SHOULD BE MADE; POOR CRAFTSMANSHIP AND POOR WORKMANSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628875August 27, 2014
ELECTRICAL SYSTEM, STEERING
AFTER PURCHASING MY MALIBU I HAVE HAD MULTIPLE INCIDENTS WHERE I WAS UNABLE TO UNLOCK MY DOORS ELECTRICALLY FROM INSIDE/OUTSIDE (AFTER A FIGHT WITH THE DEALER THAT ISSUE WAS FIXED AFTER BEING TOLD I NEEDED TO BRING THE CAR BACK AND FORTH FOR 3 WEEKS), SINCE THEN I HAVE HAD TO REPLACE MY TURN SIGNAL BULBS ONCE A MONTH, MY LEFT TURN SIGNAL SOCKET LOOKS LIKE IT HAS BEEN BURNT AND IS VERY BLACK IN COLOR, STILL CANT GET GM TO ACKNOWLEDGE THAT THERE WERE PROBLEMS WITH THIS ON THESE MALIBU'S EVEN THOUGH THERE ARE SERVICE BULLETINS ON THIS ISSUE. NEXT I HAVE HAD MY DIC SYSTEM SHOW ME MESSAGES SAYING LOCKED AND MY RADIO SHUTS OFF ERRATICALLY AND MY IGNITION WILL SHUT OFF. GM DEALER WILL NOT ACCEPT RESPONSIBILITY, NEXT I HAVE HAD THE MESSAGE ON MY DIC SHOW NO POWER STEERING AND 3 OUT OF THE 4 TIMES I HAVE LOST STEERING ALL TOGETHER AND LUCKILY WAS BACKING OUT OF DRIVEWAY, HAD TO SHUT CAR OFF AND WAIT FOR SYSTEM TO GIVE ME BACK STEERING CONTROL. THE 4TH TIME I VEERED INTO A GUARD RAIL GOING ABOUT 25 MPH AND CRUNCHED MY FRONT PASSENGER QUARTER PANEL WHEN THE PS ASSIST FAILED AND I HAD NO STEERING. AGAIN, SHUT CAR OFF AND HAD TO WAIT FOR SYSTEM TO RESET AND AGAIN HAD STEERING CONTROL. I AM NOW HAVING ISSUES WHERE MY ENTIRE CONSOLE IN THE VEHICLE IS ALWAYS HOT TO THE TOUCH AND MY IGNITION SWITCH INSIDE THE CAR IS EXTREMELY HOT EVEN RIGHT AFTER THE CAR IS STARTED. GM WILL NOT ADDRESS THIS ISSUE EITHER WHEN I HAVE CONTACTED THE DEALER WHERE I BOUGHT THE VEHICLE. I AM NOW HAVING STEERING ISSUES WHERE MY MALIBU WANTS TO GO LEFT WHEN I AM ATTEMPTING TO MAKE A RIGHT TURN AND WHEN MAKING A LEFT TURN IT WANTS TO GO WAY LEFT ALL BY ITSELF. I HAVE MULTIPLE RECALLS ON THIS VEHICLE AND TO NO AVAIL THEY ARE NOT BEING ADDRESSED. I AM WONDERING IF I HAVE TO BE IN A WORSE CRASH AND BE INJURED SEVERELY OR ANOTHER PERSON IN ORDER TO GET ANYONE TO FIX THESE ISSUES OR TAKE THIS CAR BACK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10628349August 26, 2014
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, HE DEPRESSED THE BRAKE PEDAL AND THE VEHICLE WOULD NOT RESPOND. THE CONTACT HAD TO USE THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE CONTACT ALSO STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AND WHEN MAKING A RIGHT OR LEFT TURN THE STEERING WHEEL SEIZED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING); HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628522August 26, 2014
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE STOP IN A PARKING LOT, ANOTHER VEHICLE CRASHED INTO CONTACT VEHICLE AND THE HORN MALFUNCTIONED. AS RESULT, THE CONTACT WAS UNABLE TO ALERT THE OTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. IN ADDITION, THE CONTACT STATED THE BRAKE LIGHTS BECAME INOPERABLE INTERMITTENTLY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURES. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSE OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10628536August 26, 2014
SEATS
I WAS MAKING A RIGHT TURN WHEN SOMETHING UNDER MY SEAT POPPED AND FLUNG ME TO THE PASSENGER'S SIDE. WHEN I GOT TO MY DESTINATION, I LOOKED UNDER THE SEAT TO FIND THE HORIZONTAL METAL BAR ON THE SEAT FRAME SNAPPED AT THE WELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628092August 25, 2014
STEERING
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN WHILE OPERATING THE VEHICLE AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628187August 25, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND MULTIPLE WARNING INDICATORS ILLUMINATED. THE VEHICLE STALLED WHILE DRIVING OVER SPEED BUMPS OR ANY OTHER TERRAIN. THE CONTACT ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION, BUT THE KEY WOULD NOT EJECT. THE KEY WOULD CONTINUOUSLY BECOME STUCK BETWEEN THE OFF POSITION AND AUXILIARY POSITION AND WOULD NOT RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING AND THE MECHANIC STATED THAT THE LOCK ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 79,000. UPDATED 01/12/15*LJ UPDATED 08/28/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627514August 22, 2014
STEERING
HEAVY SNAPPING SOUND (HARD ENOUGH TO BE FELT) UPON TURNING WHEELS IN EITHER DIRECTION. IT HAS BEEN NOTED TO ME THAT THIS IS A "QUIRK" OF THE STEERNG FOR THIS MODEL AND CAN NOT BE REMEDIED. THE CAR WAS BOUGHT USED AND TOLD THAT THE RACK AND PINION STEERING HAD BEEN REPLACED BUT DID NOT REMEDY THE SITUATION AND WAS NOT A SAFETY CONSIDERATION. IN MY OPINION, WHEN SOMETHING MAKES A SNAPPING SOUND AND CAN BE FELT, THIS IS SURELY A SAFETY FACTOR. CAN YOU ADVISE IF THIS IS A SAFETY FACTOR OR NOT? I'M NOT REALLY COMFORTABE DRIVING THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627522August 22, 2014
STEERING, SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE SERVICE SOON WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE POWER STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626950August 21, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE TURN SIGNALS AND FLASHER WORK INTERMITTENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627171August 21, 2014
SEATS
WHILE MAKING A LEFT TURN THE RIGHT SIDE OF MY DRIVER POWER SEAT DROPPED AND ROCKED IN AN UNSTABLE CONDITION. I WAS UNAWARE THE PROBLEM IS A COMMON ONE AND HAVE ATTEMPTED TO HAVE THE WELD REPAIRED TWICE, HOWEVER IT WOULD REQUIRE FOR THE SEAT TO BE TOTALLY REMOVED AND AT GREAT EXPENSE SINCE THE CAR IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626853August 20, 2014
SEATS
THE WELD ON THE SEAT BROKE AND THE SEAT LEANS RIGHT AND BACK, VERY UNCOMFORTABLE AND A REAL SAFETY HAZARD IF YOU ASK ME. THE SEAT DOES NOT MOVE UP AND DOWN CORRECTLY OR FRONT TO BACK EITHER.WE HAD FIXED AT TODD WENZEL IN HUDSONVILLE MI A USED SEAT COST US $472.95 WE FEEL THIS WAS A DEFECTIVE SEAT AND A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626566August 20, 2014
STEERING
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. DURING THE FAILURE, THE POWER STEERING SENSOR AND SERVICE VEHICLE SENSOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 76,531.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625983August 18, 2014
STEERING
WHILE OPERATING THIS CAR THE POWER STEERING WILL GO OUT. IN ORDER TO RE-SET THIS YOU MUST PUT THE CAR INTO NEUTRAL, SHUT THE CAR OFF, TURN THE CAR BACK ON AND PUT BACK IN GEAR. IF THIS DOES NOT WORK WE MUST START THE PROCESS OVER. ALL AT THE SAME TIME OF TRYING TO GET THE CAR OFF THE ROAD. GM HAS IGNORED MY REQUEST FOR A REPLACEMENT CAR DUE TO A COUPLE OTHER ISSUES. NO PARTS ARE AVAILABLE FOR THE RECALLS ON MY CAR& GM DOES NOT KNOW WHEN THEY WILL BE AVAILABLE. I HAVE A 3 MONTH OLD BEING TRANSPORTED IN THE VEHICLE. THIS VEHICLE ALSO TRAVELS 65 MILES A DAY ON THE INTERSTATE TO & FROM WORK. GM DOES NOT SEE THE IMPORTANCE OF THE SAFETY ISSUES BEING PRESENTED ON A DAILY BASIS NOT ONLY TO ME & MY FAMILY BUT TO ANYONE TRAVELING AROUND ME ON THE INTERSTATE. I AM TIRED OF GETTING THE RUN AROUND. I HAVE SEVERAL EMAILS THAT SHOW NO RESPONSE TO THE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626042August 18, 2014
POWER TRAIN
FIRST, MY TRANSMISSION SHIFTER CABLE WENT OUT (THANKFULLY IN MY DRIVEWAY WHERE NO ONE WAS HARMED) SO AFTER DOING SOME RESEARCH WE DISCOVERED GM HAD A RECALL FOR THIS PART, THAT SUPPOSEDLY COVERED MY MAKE, MODEL AND YEAR. AFTER CALLING GM WITH MY VIN THEY CLAIMED MY CAR WAS NOT A PART OF THIS RECALL. THIS MAKES VERY LITTLE SENSE TO ME BECAUSE MY CAR HAD THE SAME PROBLEM THE RECALL STATED. THEY REFUSED TO COVER MY CAR. ALL WHILE THEY HAD THIS PART ON A NATIONAL HOLD, MAKING IT NEARLY IMPOSSIBLE TO FIX THEIR MISTAKE. NOW, MY CAR HAS A USED AND POSSIBLY FAULTY PART IN IT BECAUSE THEY STILL WILL NOT COVER IT. WELL NOW ABOUT A MONTH LATER I'M HAVING A HAZARD SWITCH PROBLEM WITH THE SAME CAR. COME TO FIND OUT THEY RECALLED THIS PART ON 2000-2001 MALIBUS, BUT THEY'RE ARE MANY REPORTS OF 2002-2004 MALIBUS WITH THE SAME PROBLEM THAT THEY REFUSE TO COVER. MY POINT HERE IS THAT GM CONTINUALLY MAKES MISTAKES THAT NEED FIXING, BUT PICK AND CHOOSE WHAT THEY WILL BE FIXING. BOTH OF THESE PROBLEMS COULD BE POTENTIALLY DANGEROUS AND COULD EASILY CAUSE AN ACCIDENT. SOMETHING NEEDS TO BE DONE ABOUT THIS SITUATION WITH GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622397August 14, 2014
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN THE VEHICLE OFF, THE GEAR LEVER FAILED TO SHIFT INTO PARK. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN MADE THE CONTACT AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621467August 11, 2014
SERVICE BRAKES, STEERING, EXTERIOR LIGHTING
WE HAVE RECEIVED THREE RECALL NOTICES FOR THE ABOVE MENTIONED PROBLEMS. ALL OF THE NOTICES SAY THAT THE CAR WILL BE FIXED FREE OF CHARGE BY THE DEALER BUT PARTS ARE NOT AVAILABLE AT THE CURRENT TIME. WHEN I GOT THE SECOND NOTICE I CALLED AND TALKED TO A WOMAN AT THE CHEVROLET DIVISION OF GM AND WAS TOLD THE PARTS SHOULD BE AVAILABLE WITHIN TWO WEEKS. A MONTH LATER WE GOT OUR THIRD NOTICE OF A DIFFERENT PROBLEM AND WHEN I CALLED AGAIN I WAS TOLD THAT THEY HAD NOT DETERMINED THE "ROOT" OF THE PROBLEM SO THEY DON'T KNOW WHICH PARTS NEED TO BE REPLACED. ALSO THEY COULD NOT TELL ME WHEN THE SOLUTION WOULD BE FOUND AND THEREFORE WHEN THE PARTS WOULD BE AVAILABLE. IN ADDITION I WOULD THINK AN AMERICAN COMPANY LIKE GM WOULD BE HIRING AMERICANS TO ANSWER THEIR CUSTOMER'S COMPLAINTS. IT WAS PRETTY OBVIOUS THAT THE PERSON I TALKED TO TODAY WAS MOST LIKELY A CALL PERSON FROM INDIA. ANY IDEAS WHEN THESE PROBLEMS WILL BE SOLVED?? WHO SHOULD I COMPLAIN TO NEXT?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618342August 2, 2014
ELECTRICAL SYSTEM:IGNITION
KEY IS STUCK IN THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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