Chevrolet Equinox Complaints (2022)

186 consumer complaints on file.

#11662575May 22, 2025
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I recently paid 2100 for my engine to be repaired because it was burning too much gas now. It never had a check engine light on now it won’t go off. My car smells like gas and stalls a lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660699May 13, 2025
FUEL/PROPULSION SYSTEM
Keep having fuel pump issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656303April 23, 2025
FUEL/PROPULSION SYSTEM
At a stop sign while waiting for passing traffic, the car shuddered and the engined died. Attempts to restart the car failed. The car had roughly 1/4 tank of gas. Towed to a mechanic who put 2 gallons of gas in it and started the engine. Two days leading up to this, with the instrument panel on the screen that shows estimated distance remaining and fuel economy, I observed the fuel economy number changing wildly as I drove, going up to 99 mpg every time I let off the gas and coasted to a stop. Seems to be an electronic component for fuel has failed. When the car had died, the engine light came on. It was off after adding more fuel and restarting the car. NHTSA website says there are 0 outstanding recall repairs for this VIN. So if the faulty fuel pump was replaced under NHTSA Campaign 23V013000, it has failed again. NHTSA website does not show any date/location of said prior recall repairs, so I have doubts whether it was ever actually repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653781April 9, 2025
FUEL/PROPULSION SYSTEM
Vehicle engine ceased operation suddenly at highway speed on busy interstate highway making it very difficult for operator to safely get vehicle to shoulder of interstate and creating a dangerous situation for vehicle occupants and everyone involved in transporting occupants and removing the vehicle from interstate shoulder dealer service repairing vehicle indicated problem was fuel control module failure and occurs often in many late model Chevrolet vehicles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653184April 7, 2025
POWER TRAIN
Winter of 2023/early 2024- during very cold period, I was on the freeway where it is 70 mph, and received a warning of a power train underboost- car said low power mode. It was caused by water accumulating and freezing. According to the Cheverolet bulletin, it was a known issue and I had the car serviced with the wrap put on it required. This was a scary event because I was on the highway and could not go the speed limit and had to exit. Fast forward to this past winter: early 2025- very cold period. Again had a low power mode when I was accelerating to get on the freeway from the ramp, suddenly could not get to speed and was passed on the on-ramp- exceedingly scary and unsafe, had to drive with hazards on and exit next exit. It was an overboost error that caused it. Again, water froze in the valve. new fix is to put a "bra" on the lower part of the grill when it is below freezing and take it off when it is not freezing out. Ridiculous fix with 20 clips and it is a true safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651320March 28, 2025
UNKNOWN OR OTHER
I had purchased a brand new 2022 chevy equinox from a local dealer in July 2022. Since then, my car had to be towed twice for the infamous shift to park issue. Both times, I was left without a car for over a week. When the shift to park issue happens, the car cannot be turned off. Both times this issue happened, the dealership had to unplug the battery because they could not get the car to shut off. Both times, the dealerships refused to fix the problem despite the car being under warranty. This most recently happened on [XXX]. The car was towed to the Courtesy Chevy Dealership in San Diego. There were two service representatives looking at the car when I dropped it off. They both could not figure how to get the car to turn off, so they proceeded to remove the battery. After a long wait of many days (despite the dealership promising to have an answer in 2 days), they told me they could not find anything wrong with the car. I was told since they could not replicate the issue, they could not do anything about it. This is a big problem for a few reasons: 1.) This shift to park issue is very well known for GM models. There were even multiple service bulletins instructing GM dealerships on how to fix the issue. I brought this up with the service team and the representative noted that this fix was probably what the car needed, but could not be done because the problem was not replicated in the dealership. 2.) The shift to park issue cannot be manually replicated. The service team is aware of this, but kept using this excuse. The two service representatives saw the issue themselves when the car was towed to their location. 3.) The service team said they could not run any diagnostics on the check engine light because the battery was d
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649626March 20, 2025
AIR BAGS, POWER TRAIN, WHEELS
I was put in a rental by enterprise from a rear-end. I was involved while my car was in the shop fixing the trunk. This rental had broken window glass under the passenger seat, and the car started sounding weird when turning and driving. On a morning, that same week dropping off my ex now at her job that same week, on my way back the suv started making the sounds more profound or louder (metal grinding on metal) and immediately after the whole front of the SUV hit the floor making me lose control on the highway 408 and hit the wall while spinning out of control until it stopped in the middle of the highway. I was escorted to a near gas station by one of the cops that came out of the traffic that was on hold. They moved the car to the side and escorted us. From there, my ex's mom checked carfax for the VIN number, which came out to having 4 previous accidents of the same front area. I reported it to the enterprise agent that called me asking about the car being towed, and I explicitly told them I'm not ok and you guys failed to put me in a safe vehicle. From there they charged my insurance for all the damages and never assumed responsibility!
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11648342March 14, 2025
ENGINE
The contact owns a 2022 Chevrolet Equinox. The contact stated that while depressing the accelerator pedal, the vehicle hesitated with a loud revving sound coming from the vehicle. The contact stated that the check engine warning light was illuminated. The contact received an alert from OnStar that the vehicle was not performing to full capacity due to a failure with the throttle control system. The vehicle was taken to a dealer where a diagnostic test was performed and showed that there was a misfire in cylinder #1 due to oil intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact attempted to reach the manufacturer but was not offered any assistance. The failure mileage was 77,720.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644466February 24, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Chevrolet Equinox. The contact stated that the vehicle failed to immediately start, with the check engine warning light remaining illuminated, and the vehicle was hesitating while attempting to accelerate. The vehicle was taken to the local dealer who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 23V013000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641350February 7, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Chevrolet Equinox. The contact stated that while his wife was driving 80 MPH over three lanes of traffic, the vehicle lost motive power. The driver was able to pull over safely before the vehicle stalled. The vehicle failed to restart. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic who determined the fuel pump module needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 48,472.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641271February 7, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Chevrolet Equinox. The contact stated that the check engine warning light was illuminated. The vehicle was taken to AutoZone who diagnosed the vehicle and retrieved DTC: P1005 (Software error in fuel pump driver control module). The contact found NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline) and related the failure to the recall. The dealer was contacted and confirmed that the VIN was not included in the recall. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact back to the dealer. The failure mileage was approximately 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638918January 27, 2025
AIR BAGS
Equinox Vehicle hit by full size pickup truck, driver to driver impact, with both vehicles estimated to be traveling at or near 40 mph each. The air bags did NOT deploy in the Equinox. Notation of the airbag failure was noted by on scene police, firefighters and paramedics. No other related work, alterations or repairs had previously occurred to this vehicle. No other indications or warning lights occurred or displayed prior to the accident. Vehicle is currently in possession of tow company or auto repair shop.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11638538January 25, 2025
ENGINE
Turbo began failing at 75k miles. For no apparent reason. Dealership is telling customers it occurs for whatever reason between 60k and 150k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636260January 16, 2025
ELECTRICAL SYSTEM
THE VAN HAS A ELECTRICAL ISSUE . ALL THE VAN DOORS UNLOCK AND LOCK.. WHEN I AM DRIVING THE VAN THE LOCKS UNLOCK AND LOCK 5 TIMES IN 2 BLOCKS. WHEN THE VAN IS PARKED AND ENGINE IS OFF AND NO KEY IN THE IGNITION THE LOCKS STILL UNLOCK AND LOCK. I TOOK IT TO MY CHEVY DEALER 3 DAYS AGO TO HAVE THE ELECTRICAL ISSUE DIAGNOSED AND FIXED. MY VAN IS STILL SITTING AT MY CHEVY DEALERSHIP FOR 3 DAYS TODAY JANUARY 16TH 2025 MY VEHICLES STILL HAS NOT BEEN DIAGNOSED YET TO EVEN FIX THE ELECTRICAL DOORS LOCKING SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635816January 14, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Chevrolet Equinox. The contact stated that while his daughter was driving approximately 35 MPH, the vehicle lost motive power and stalled. The contact stated that his daughter was not aware of any warning lights being illuminated during the failure. The contact stated that his daughter had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629143December 6, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
While driving, warning "Service Restraint System" popped up on the speedometer display, followed by "Auto stop" something, then "Reduced Engine Power", and symbols lit up including the Service Engine and traction control symbols. I pulled over, saw what I thought was steam emanating from the passenger side of the hood. I popped the hood intending to investigate and saw flames. 3 firemen and 2 mechanics told me based on my description, the engine was on fire before I even pulled off the road.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11628003November 29, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Ever so often my check engine will pop on and everything will go haywire. The park assist will cut on and off periodically as well as the automatic high beams and also the infotainment system will connect to my phone and randomly make phone calls at any time. I'm usually alerted of this malfunction when I start the vehicle. Also, the auto stop/start will be active but will continue running when brake is applied. And the final issue is one of the majors, my automatic remote start only works periodically. I'll use this feature from my window which is about 55 ft from my car and the lights will come on but when I get to my car it's not running and everything is off. There is definitely an electrical issue in the vehicle. I have only had the vehicle 3 months and the issue persist more and more frequently. I have informed the dealership and they seem to can't find any issues which is beyond me but they just keep getting worse. I need some sort of help on this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622165October 27, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY
We have had this issue for going on two years. When we bought the car, we immediately started having problems. When we were driving the car, it would start popping in the steering column. We then started having rattles within the body, that are still going, to this day. We have had 4 radios put in due to electrical, still having the same Issues with it, TO THIS DAY. There is some kind of leak inside the body that is causing water to get into the doorframe and slosh around. Chevrolet is not wanting to take accountability and lemon this car, as we’ve had it in the shop right at 10 times for the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620409October 17, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Chevrolet Equinox. The contact stated when the vehicle was started, the vehicle did not start as intended. The vehicle was towed to the dealer where it was diagnosed with a failed fuel module. The vehicle was towed to the independent mechanic where it was diagnosed with a failed fuel module. The contact was informed that the fuel module needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were in back order and that it would take four months to receive the parts. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619116October 10, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
Flat tire alert gone off 7 times, cameras have stopped working 5 times, climate control stopped working 4 times, nav system sd card shorted out, lane departure operating erratically 2 times tire alert, cameras and lane departure warning are safety features Car was in shop 5 times for 72 days and Chevy says they cannot replicate issue I have all documentation from the service visits.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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