Chevrolet Equinox Complaints (2007)

685 consumer complaints on file.

#10245590October 15, 2008
AIR BAGS:FRONTAL
THE PASSENGER SIDE AIR BAG LIGHT REPORTS THAT THE AIR BAG IS OFF ON AN INTERMITTENT BASIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235349July 22, 2008
STEERING, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VERY FIRST DAY HE TOOK THE VEHICLE HOME, IT BROKE DOWN. ALL THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND FLICKERED, AND THE VEHICLE WOULD STALL. WHILE DRIVING 25 MPH, THE VEHICLE WOULD COMPLETELY SHUT DOWN AND LOST ALL POWER STEERING AND BRAKING ABILITY. THE COMPUTER WOULD RESET ITSELF AND THEN RESTART. THE FAILURE WOULD OCCUR INTERMITTENTLY. HE TOOK THE VEHICLE TO THE DEALER APPROXIMATELY 14-15 TIMES AND THEY ATTEMPTED TO REPAIR THE FAILURE, BUT IT WAS NEVER REMEDIED. AFTER HE STATED THAT THE VEHICLE WAS A LEMON, THE DEALER STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. HE CONSULTED THE MANUFACTURER AND WAS INFORMED THAT IF THE DEALER COULD NOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 6,025 AND FAILURE MILEAGE WAS APPROXIMATELY 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233648July 9, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT, ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING:ENGINE, TIRES
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. EVER SINCE THE VEHICLE WAS PURCHASED, THE CONTACT HEARD A TICKING SOUND IN THE ENGINE COMPARTMENT. HE STATED THAT THE VEHICLE HAD POOR FUEL MILEAGE. THE CONTACT ALSO HAD TO JUMP FROM THE VEHICLE BECAUSE THE SERPENTINE BELT CAUGHT A WIRE THAT WAS NOT IN A WIRING HARNESS AS IT SHOULD HAVE BEEN. THE CONTACT ALSO EXPERIENCED STABILATRAC FAILURE ON TWO SEPARATE OCCASIONS, WHICH CAUSED THE POWER STEERING TO FAIL. HE HAS BEEN INJURED TWICE BECAUSE THE REAR HATCH DOOR STRUTS FAILED AND STRUCK HIM IN THE HEAD. THE TIRES THAT CAME ON THE VEHICLE WERE SEVERELY WORN AND THE TURN SIGNALS WOULD NOT SHUT OFF. THE TWO FRONT DOORS AND THE REAR HATCH DOOR CRACKS AND MAKES SQUEAKING NOISES. SOME REPAIRS HAVE BEEN MADE; HOWEVER, THE REAR HATCH NEEDS TO BE REPAIRED ALONG WITH THE TICKING SOUND IN THE ENGINE. THE FAILURE MILEAGE WAS 170 AND CURRENT MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10229547May 23, 2008
STEERING, BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
2007 CHEVROLET EQUINOX WITH SEVERAL ISSUES. CONSUMER STATES THAT THE STEERING WHEEL STOPPED WORKING, WON'T TURN OR ALLOW HIM TO BACK UP. STABILITRAK LIGHT COMES ON. HE WAS TOLD HE COULDN'T LEAVE HIS CAR BECAUSE DEALER NEEDED TO CHECK THE WARRANTY. *KB THE CONSUMER HAD THE VEHICLE INSPECTED BY ANOTHER DEALERSHIP AND THEY TOLD HIM THE ALARM SYSTEM THAT WAS ADDED WAS CAUSING THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228670May 22, 2008
AIR BAGS, ELECTRICAL SYSTEM, EQUIPMENT, EQUIPMENT:ELECTRICAL
THE PASSENGER AIR BAG ONLY COMES ON NOW & THEN. MY VEHICLE HAS BEEN TO THE GARAGE NUMEROUS TIMES. I'VE EXPLAINED WHAT HAPPENS. ALSO HAVE ISSUE WITH WIPES WORK, THEN NOT, BLINKERS WORK THEN NOT, BLINKERS DOUBLE CLICK. RADIO GETS REAL LOUD SOMETIMES, BEEPS WHEN DOOR OPEN REAL LOUD. HAVE REPLACED 3 BATTERIES & TWO STARTERS. BUT EVERYTIME IN GARAGE, HEAR "NOTHING WRONG". I DON'T FEEL SAFE DRIVING MY CAR. I'M AFRAID IF I GET IN ACCIDENT MY AIR BAG WONT WORK. ALL THIS STARTED SIX MONTHS AFTER BOUGHT CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220259March 6, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TOO MANY TIMES TO COUNT THE PASSENGER AIR BAG SENSORS HAVE NOT DETECTED VARIOUS PASSENGERS IN THIS 07 EQUINOX. BROUGHT IT TO DEALERSHIP 2 TIMES INCLUDING ONCE WHEN SENSORS WERE REPLACED, HAVE COMPLAINED VIA PHONE NUMEROUS TIMES & TOLD THEY COULDN'T FIX IT. CALLED GM HOTLINE 02/13/08 & OPENED A NEW COMPLAINT CASE BASED ON THIS & 2 OTHER "UNFIXABLE" PROBLEMS. THEY REQUESTED 1 MORE CHANCE & TRUCK WAS BROUGHT IN 02/25/08. 02/26/08 GM REP CALLED & TOLD ME THE DEALERSHIP LOOKED AT IT & INVOLVED GM ENGINEERS & THAT THERE WAS NO FIX & HE NEEDED TO CALL THE FIELD MGR TO AUTHORIZE A RESOLUTION SINCE TRUCK COULD NOT BE RETURNED DUE TO SAFETY LIABILITIES. 02/29/08 STILL NO RETURN CALL TO GM FROM FIELD MANAGER. GM STATES TO STAY IN RENTAL VEHICLE SINCE TRUCK IS A SAFETY LIABILITY & SHOULD NOT BE DRIVEN. 03/05/08 GM REP STATES THAT, ALTHOUGH HE DOES NOT AGREE, THE FIELD MGR STATED THAT WHEN A PASSENGER IS PRESENT THEY NEED TO WATCH FOR THE "AIR BAG OFF" LIGHT TO BE ILLUMINATED & THE PASSENGER NEEDS TO WIGGLE AROUND AND MOVE UNTIL IT GOES OUT. SHE MANDATED THAT WE RETURN THE RENTAL CAR IMMEDIATELY AS GM WOULD NOT PAY FOR IT & WE NEEDED TO RETRIEVE OUR TRUCK SINCE IT WAS WORKING AS DESIGNED. UNBELIEVING THAT THIS WOULD ACTUALLY BE GM'S STANCE ESPECIALLY WHEN THEY HAVE A VOLUNTARY RECALL OUT ON THIS EXACT ISSUE IN THIS VEHICLE (GM RECALL 07174) I ASKED HIM TO CONFIRM THAT HE WAS TELLING ME TO PICK UP THE TRUCK THEY HAD BEEN TELLING ME WAS UNSAFE FOR PASSENGERS KNOWING THAT THERE WOULD BE A NEED FOR PASSENGERS IN THE VEHICLE, HE SAID THAT WASN'T HIS DECISION & THERE WAS NOTHING MORE HE COULD DO. I HAVE NUMEROUS PICTURES OF THE "AIR BAG OFF" LIGHT ILLUMINATED WITH SOMEONE CLEARLY IN THE PASSENGER SEAT, DATED NOTES DOCUMENTING ALL CONTACT WITH GM ON THIS ISSUE & FULL RECORDS OF THE PREVIOUS REPAIR ATTEMPTS SINCE LAST YEAR. IT'S MY BELIEF THAT NOT ONLY IS GM RECALL 07174 MORE WIDESPREAD THAN THEY ARE ADMITTING BUT I ALSO DON'T BELIEVE THEY CAN DEFINITIVELY FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219576February 28, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE BRAKES SQUEAKED EXCESSIVELY WHEN THE PEDAL WAS DEPRESSED. THE DEALER COULD NOT REMEDY THE FAILURE. HE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 10 AND CURRENT MILEAGE WAS 5,284.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218778February 21, 2008
EQUIPMENT
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE DRIVING 90 MPH, THE VEHICLE ACCELERATED TO A HIGH SPEED. THE CONTACT DOWNSHIFTED, WHICH CAUSED THE VEHICLE TO DECREASE TO AN APPROPRIATE SPEED. THE FAILURE RECURRED WHEN HE SHIFTED GEARS; HOWEVER, HE WAS ONCE AGAIN ABLE TO DOWNSHIFT THE VEHICLE AND IT RETURNED TO A NORMAL SPEED. THE DEALER STATED THAT THE FLOORMAT WAS CAUGHT IN THE GROOVE AND CAUSED THE UNINTENDED ACCELERATION. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 2,160.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219434February 20, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
2007 CHEVROLET EQUINOX FAILED TO SLOW DOWN WHEN FOOT WAS LIFTED FROM THE ACCELERATOR. CONSUMER STATES THAT CRUISE CONTROL WAS GETTING ACTIVATED BY BARELY TOUCHING THE BUTTON. HE WOULD LIKE SOMETHING DONE ABOUT THIS PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216438January 29, 2008
AIR BAGS
I WAS IN AN AUTOMOBILE ACCIDENT 1/17/08, STOPPED TO MAKE A LEFT HAND TURN AND WAS STRUCK FROM BEHIND, PUSHED INTO THE OPPOSING LANE AND THEN STRUCK IN THE FRONT BY A SMALL BUS. MY VEHICLE WAS A TOTAL LOSS. NO AIRBAGS DEPLOYED. I AM CONCERNED THAT WITH THE AMOUNT OF IMPACT FROM THE REAR RIGHT AND FRONTAL COLLISIONS, THAT THE AIRBAGS DID NOT DEPLOY. *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10214833January 14, 2008
STEERING, SUSPENSION
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH, THE CONTACT EXPERIENCED DIFFICULTY STEERING. HE RETURNED THE VEHICLE TO THE DEALER AT APPROXIMATELY 1,500 MILES, AND THEY REPLACED A REAR TIRE FOR A THUMPING ISSUE THAT WAS HEARD WHILE DRIVING AT LOW SPEEDS. AFTER THE VISIT TO THE DEALER, THE LOW SPEED DRIVING IMPROVED; HOWEVER, THE HIGHWAY SPEED DRIVING DID NOT. THE CONTACT RETURNED TO THE DEALER THE FOLLOWING DAY BECAUSE THE THUMPING NOISE RECURRED WHILE DRIVING AT LOW SPEEDS. THE HIGHWAY SPEED FAILURE CONTINUED, BUT IMPROVED ONLY SLIGHTLY. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 5,000 AND FAILURE MILEAGE WAS 36. UPDATED 02-14-08. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212914December 27, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE AIRBAG OFF LIGHT WOULD ILLUMINATE WITH AN AVERAGE SIZED ADULT SEATED IN THE FRONT PASSENGER SEAT. THE DEALER STATED THAT THE SENSORS WERE WORKING CORRECTLY. THERE IS A RECALL FOR THE AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE (NHTSA CAMPAIGN ID # 07V344000) HOWEVER, THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED. THE CONTACT FELT THAT HIS VEHICLE SHOULD BE INCLUDED AS PART OF THE RECALL. THE FAILURE MILEAGE WAS 6,000 AND CURRENT MILEAGE WAS 7,100. UPDATED02-14-08 *BF UPDATED 02/14/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211760December 12, 2007
POWER TRAIN:DRIVELINE
AFTER DRIVING FOR HOURS AT SPEEDS UP TO 70 MPH (CT TO GA) THE (DRIVE LINE?) HUM BECOMES A VIBRATION ON SMOOTH ASPHALT ROAD SURFACES. THE VIBRATION GOES AWAY BELOW 65MPH OR WHEN I START UP COLD AGAIN THE NEXT DAY. ON DASH TIRE PRESSURES START AT 34 PSI COLD AND ARE AT 40 PSI WHEN THE VIBRATION COMES IN. THE ORIGINAL BRIDGESTONE TIRES WERE REPLACED AND THE VIBRATION IS STILL THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208912November 14, 2007
STEERING, AIR BAGS, FUEL SYSTEM, OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAD 2 CHEVY EQUINOX 2007 MODEL, LOADED. FIRST VEHICLE REPURCHASED DUE TO MULTIPLE EPISODES OF STABILITRAK FAILURE, TURN SIGNALS QUIT WORKING, RADIO PROBLEMS, PASSENGER SYSTEM AIRBAG NOT WORKING, AND FINALLY FAILURE OF MAIN AIRBAG SYSTEM. GIVEN EXACT TWIN OF FIRST CAR, AS THOUGHT THAT CAR WAS JUST A LEMON. 2ND EQUINOX HAD 2 EPISODES OF STABILITRAK FAILURE, AND A NEW STEERING COLUMN PLACED, AND THEN HAD TOTAL SYSTEM FAILURE OF THE STEERING, BRAKES, GAS, STABILITRAK, AND AIRBAG SYSTEM WHILE DRIVING THE VEHICLE. I HAD ABSOLUTELY NO CONTROL OVER ANY OF THESE SYSTEMS! YOU COULD TURN MY STEERING WHEEL 360 DEGREES, AND THE WHEELS NEVER MOVED, THE BRAKES DIDN'T WORK, THE GAS DIDN'T WORK, AND ALL ALARMS WERE GOING OFF THAT THE SYSTEMS, INCLUDING THE AIRBAGS WERE NOT WORKING. LUCKILY, NO ONE WAS INJURED AS I HAD JUST BEGUN MAKING A TURN INTO ROADWAY AND ALL VEHICLES COMING AT ME BOTH WAYS WERE ABLE TO SWERVE, AND THE CAR WAS GOING SLOW ENOUGH AND OVER A SLIGHT INCLINE THAT IT ROLLED TO A STOP JUST BEFORE HITTING A STEEL LIGHT POST. THIS CAR WAS ALSO REPURCHASED. SOMETHING IS VERY WRONG IN THE ENGINEERING OF THIS VEHICLE AND I AM CONCERNED FOR ALL THE OTHER PEOPLE OWNING/DRIVING THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208942November 14, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
ON MY 2007 CHEVORLET EQUINOX, CRUISE CONTROL SHOULD BE ENDED WHEN STEPPING LIGHTLY ON THE BRAKE PEDAL. MINE DOES NOT, IT IS NECESSARY TO PRESS VERY HARD TO CANCEL THE CRUISE CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206562October 22, 2007
TIRES:TREAD/BELT
VEHICLE PURCHASED ON SEPTEMBER 1, 2007 (2007 CHEVROLET EQUINOX LT). ON TWO(2) SEPARATE OCCASIONS, THE LATEST BEING TODAY, THE VEHICLE HYDROPLANED ON WET ROADWAY. TODAY THE VEHICLE HYDROPLANED THREE (3) TIMES AND ON ONE OCCURRANCE I ALMOST LOST CONTROL. THESE TIRES ARE DANGEROUS!!!!! THE CORRECT TIRE SIZE IS 235/60R17. UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204885September 25, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING:HYDRAULIC POWER ASSIST SYSTEM
2007 CHEVY EQUINOX WITH TRANSMISSION FAILURE. CUSTOMER STATES THE VEHICLE STARTED BUCKING WHEN IT WAS SHIFTING GEARS. SHE STATED THAT THE DEALER SAID IT WAS THE POWER STEERING. SHE STATED THE ENGINE AND STABILITRAK LIGHTS ILLUMINATED. *KB NOT LONG AFTER THE CONSUMER PICKED THE VEHICLE UP FROM THE DEALER, THE VEHICLE REPEATED THE SAME NOISE AND THE VEHICLE WOULD NOT MOVE FORWARD WHILE IN DRIVE. THE CONSUMER HAD TO DRIVE IN REVERSE TO GET THE VEHICLE TO A SAFE PLACE *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203960September 24, 2007
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
MY TRIP ODOMETER KEEPS RESETTING ON ITS OWN, WHEN YOUR GOING DOWN THE ROAD. ALSO MY CAR SOUNDS LIKE IT IS TAKING OFF WHEN STARTED THE FIRST TIME DURING THE DAY. I WAS TOLD IT WILL WARM UP AND GO AWAY. BUT IT SOUNDS LIKE THE EXHAUST IS FALLING OFF OR SOMETHING. I THINK THERE IS A PROBLEM WITH THE COMPUTER SINCE IT HAS BEEN. AND THE PASSENGER SEAT AIR BAG DOES NOT ALWAYS COME ON. RESET SEVERAL TIMES, BUT KEEPS DOING THE SAME THING WITH THE TRIP ODOMETER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196309July 13, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, STRUCTURE
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE AIR BAG OFF INDICATOR LIGHT FAILS TO ILLUMINATE WHEN A PASSENGER IS SEATED. THE DEALER STATED THAT THE VEHICLE DOES NOT OPERATE DUE TO BONE STRUCTURE. THE CURRENT MILEAGE IS 6,500 AND FAILURE MILEAGE WAS 6,300. THE CONSUMER STATED AFTER 2 ATTEMPTS TO HAVE THE VEHICLE REPAIRED SHE IS CONCERNED THIS IS A MAJOR MALFUNCTION AND LIFE THREATENING DEFECT AND WANTS TO REIMBURSED FOR THE VEHICLE PURCHASE TO REPURCHASE A DIFFERENT VEHICLE. THE DEALER STATED TRACTION CONTROL LIGHT COMES ON AND THE CUPHOLDER IN CONSOLE IS BROKEN. UPDATED 09/05/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193522June 16, 2007
STEERING:ELECTRIC POWER ASSIST SYSTEM
POWER STEERING FAILURE. IMMEDIATELY AFTER START UP POWER STEERING DID NOT OPERATE. DASHBOARD WARNING READ SERVICE STABILITRACK. DROVE HOME APPROXIMATELY 8 MILES WITHOUT POWER ASSIST. AFTER RESTARTING THE VEHICLE AT HOME POWER STEERING APPEARED TO BE NORMAL, BUT SERVICE STABILITRACK WARNING WAS STILL LIT. A QUICK LOOK ON THE INTERNET SHOWED MULTIPLE INSTANCES OF THIS PROBLEM IN CHEVROLET MALIBU WITH SIMILAR POWER STEERING. CAR WILL BE BROUGHT TO DEALER NEXT WEEK. THIS IS A SAFETY ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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