Chevrolet Equinox Complaints (2011)

782 consumer complaints on file.

#10650405October 27, 2014
AIR BAGS
AIR BAG LIGHT CAME ON AND WON'T GO OFF AND WON'T STOP DINGING. NO CRASHES, NO SUDDEN STOPS, 33,000 MILES. THIS SHOULD BE FIXED BY THE DEALERS EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650033October 26, 2014
VISIBILITY/WIPER
WHILE DRIVING ON INTERSTATE,WINDSHIELD STARTED TO FOG SWITCHED HEAT CONTROL TO DEFOG WINDSHIELD AND IT DID NOT SWITCH, AS VISIBILITY WAS REDUCED I WAS NEARLY INVOLVED IN AN ACCIDENT.THE DEFROST SYSTEM STILL DOES NOT WORK. THERE WAS A RECALL FOR THIS SAME PROBLEM ON 2010 MODELS. CONTACTED DEALER AND ESTIMATE WAS AT LEAST $400.00 TO REPLACE A $21.00 PART VEHICLE WARRANTY IS EXPIRED. THIS IS ANOTHER GM SAFETY ISSUE AND THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649046October 21, 2014
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
I WAS TURNING LEFT ON A GREEN LIGHT AT THE CORNER OF ARGYLE AND OAKLEAF SUNTRUST BANK WHEN THE CAR SLIPPED INTO NEUTRAL AND I WAS STUCK IN ONEWAY OPPOSITE TRAFFIC UNTIL I TURNED OFF THE ENGINE AND RESTARTED IT AND THEN WAS A BLE TO GO INTO DRIVE, I WAS ALMOST IN A SERIOUS ACCIDENT WITH SEVERAL CARS. THEN I WAS TRAVELING NORTH ON HWY 295 AND I HAD IT IN CRUISE CONTROL AND I COULD NOT GET IT TO QUIT UNTIL I TURNED OFF THE ENGINE. THE POWER TRAIN WAS SLIPPING AFTER I HAD TAKEN IT TO THE CHEVY DEALER AND THEY SAID IT WAS FIXED BUT LESS THAN A YEAR LATER IT STARTED DOING THE SAME THING AS BEFORE, SLIPPING, MAKING LOUD SCRATCHING NOISES.RUBBING NOISES AND IT SMELLED FUNNY LIKE IT WAS BURNING BUT THERE WAS NO FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644318October 13, 2014
EQUIPMENT:ELECTRICAL, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
FIRST TIME OWNER OF THIS VEHICLE. THE END OF JUNE, 2014 BEGAN NOTICING THAT THE GPS WOULD NOT SAVE DESTINATIONS WHEN TRAVELING, WOULD HAVE TO REENTER ADDRESS ANYTIME THE IGNITION WAS TURNED OFF AND BACK ON. SHORTLY AFTER THIS, THE CLOCK STOPPED WORKING, WHEN THE TIME WAS CORRECTED, IF WOULD RESET AFTER IGNITION WAS TURNED OFF AND BACK ON TO THE INCORRECT TIME. THE BLUETOOTH ALSO BEGAN RANDOMLY DISCONNECTING AND WOULD NOT CONNECT ANYMORE. SEPT. 24TH, THE VEHICLE WAS BROUGHT TO DEALERSHIP WHERE PURCHASED TO SEE WHAT WAS WRONG. OWNER WAS TOLD THE ENTIRE NAVIGATION SYSTEM WOULD HAVE TO BE REPLACED, FOR QUOTED $1300. OWNER NOT SATISFIED, WAS TOLD THAT IT WAS A DEFECT FROM THE MANUFACTURER, AND THAT THERE WAS BAD WIRING. OWNER FEELS THAT GM SHOULD COVER THE DEFECTIVE PART. IF BAD WIRING EXISTS, THIS COULD BE A SAFETY HAZARD. OWNER ALSO FOUND SERVICE BULLETIN PI-0285-D, WHICH WAS CONSISTENT WITH THE PROBLEMS THAT HAD BEEN OCCURRING. DUE TO THE FACT THAT THE OWNER DID NOT PURCHASE AN EXTENDED WARRANTY, GM WILL ONLY COVER A PERCENTAGE OF THE COST TO REPLACE THE DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641160October 3, 2014
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY WIFE PURCHASED A 2011 CHEVY EQUINOX WITH A WINDOW STICKER STATING A FOUR CYLINDER ENGINE. IT HAD 1800 MILES ON THE VEHICLE WHEN PURCHASED. WE TOOK THE VEHICLE IN TO HAVE THE OIL CHANGED AND FOUND IT HAS A SIX CYLINDER ENGINE. HOW IS THIS POSSIBLE AND WHO SHOULD I SPEAK WITH AT GM. I'M VERY CONCERNED BECAUSE OF THE TERRIBLE GAS MILEAGE AND A SIX CYL ENGINE WAS NOT SHOWN ON THE PAPER WORK? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639490September 27, 2014
SEAT BELTS, SERVICE BRAKES, AIR BAGS
WHILE DRIVING THIS BEING WITH A MALFUNCTIONING TCMP I WAS COMING UP ON A LIGHT AT ABOUT 45 MPH AND THE BRAKES FAILED AND UPON IMPACT THE SEAT BELT DID NOT LOCK BUT ACTUALLY LET ME MOVE RIGHT INTO THE STEERING WHEEL THUS CAUSING SERIOUS DAMAGE TO MY STERNUM AND ALSO BREAKING 2 RIBS AND MY HEAD CRACKED MY WINDSHIELD AND THE VEHICLE WAS TOTALED OUT BY THE INSURANCE COMPANY WHO OF COURSE DID NOT PAY ANYTHING NEAR WHAT I DID GO FIGURE. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10633771September 16, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE HESITATED AND SHOOK. THE VEHICLE WAS RESTARTED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE DIAGNOSIS WAS THAT THE INTAKE CAM SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,724.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633426September 15, 2014
ELECTRICAL SYSTEM, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
SEPT.09,2014 WHILE DRIVING WITH MY 11 YEAR GRANDSON THE ENGINE TURNED OFF! WE FEAR FOR OUR LIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631483September 8, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM DISPLAYED INCORRECT INFORMATION. THE MONITORING SYSTEM INDICATED THAT THE REAR PASSENGER SIDE TIRE PRESSURE WAS LOW, BUT THE CONTACT DISCOVERED THAT THE AIR PRESSURE IN THE FRONT PASSENGER SIDE TIRE WAS LOW. THE FAILURE OCCURRED WITH BOTH THE DRIVER AND PASSENGER SIDE TIRES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630469September 3, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE DECELERATED AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT DISCOVERED THAT OIL DISSIPATED RAPIDLY. THE DEALER DIAGNOSED THAT AN OIL CONSUMPTION TEST NEEDED TO BE DONE AND WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629718August 31, 2014
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WHILE DRIVING THE 2011 EQUINOX WILL JERK OR JUMP AS IF BEING HIT FROM BEHIND WHILE ATTEMPTING TO ACCELERATE BETWEEN 2ND AND 3RD GEAR. THE CHECK ENGINE LIGHT WILL NOT TURN OFF. THE STABILITY TRACK LIGHT COMES ON AND OFF PERIODICALLY WHILE IN MOTION. WHEN THE CAR IS BEING TURNED OFF IT SHAKES AS IF THE MOTOR IS GOING TO FALL OUT. I HAVE TO TURN OFF THE AC BEFORE TURNING THE IGNITION SWITCH TO OFF POSITION TO DECREASE SOME OF THE SHAKING, YET IT DOES NOT PREVENT IT. FURTHERMORE WHILE DRIVING AT APPROX.. 30-35MPHS, THE CAR JUMPS TO 5TH GEAR WITHOUT ALLOWING TO ACCELERATE ANY FASTER IN THE MIST OF TRAFFIC.THE 2011 CHEVROLET EQUINOX SHAKES AND MAKES A WINING NOISE WHILE IDLING. IT DOES SO TO THE POINT WHERE THE HOOD IS SHAKING. THE CAR ONLY HAS 54000 MILES ON IT. ALSO I HAVE TO CONSTANTLY ADJUST THE SEATBELT WHILE DRIVING BECAUSE IT CUTS INTO MY NECK WHICH IS VERY UNCOMFORTABLE AND A HUGE DISTRACTION. THIS CAR WILL NOW GO FORWARD IN DRIVE BUT IT WILL NOT REVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617825July 31, 2014
AIR BAGS
MY AIR BAG LIGHT CAME ON AND STAYED ON. I JUST PURCHASE THE VEHICLE LESS THAN 90 DAYS. THEY STATE THE AIR BAG WAS NOT UNDER WARRANTY. HOWEVER, THE TECH STATES THE TSB PART IN THE PASSENGER SIDE IS OUT IN THE AIR BAG. I AM SURE THE DEALER KNEW OF THIS ISSUE WHEN THEY DID THE DIAGNOSTIC BEFORE THE CAR WAS SOLD TO ME. THEY WILL NOT FIX THE VEHICLE @ THEIR AND EXPENSE AND I AM OUT OF $541.00. I FEEL THAT THIS ISSUES NEEDS TO BE ADDRESS AND A RECALL DOWN DUE TO THE COMPLAINTS FOR AIR BAG ON FILE, AND MY MONEY IS REFUNDED BY THE MANUFACTURER . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617370July 29, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610818July 15, 2014
AIR BAGS
THE SERVICE AIRBAGS LIGHT HAS BEEN COMING ON FOR ABOUT 10,000 MILES NOW- IT IS ON AND OFF.. WE FINALLY WAS ABLE TO GET IT TO THE DEALER - DEALER STATES THERE IS A TSB ABOUT IT BUT NO RECALL SO THEY WILL NOT FIX IT. WE HAVE STANDARD WARRANTY AND AN ADDITIONAL EXTENDED WARRANTY AND BOTH SAY AIRBAGS AND WIRING ARE NOT COVERED. MECHANIC AT DEALER STATES THAT ALL OF THEM HAVE THE SAME PROBLEM WITH THE WIRING CONNECTOR AND IT IS A 10 MINUTE FIX, BUT WE WOULD HAVE TO PAY 350.03 TO FIX. I THINK THIS SHOULD BE MADE A RECALL AS EVERYONE'S' SAFETY IS AT RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609182July 9, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. UPDATED 10/02/14*LJ THE CONSUMER STATED THE DEALER ADVISED THE WIRING UNDER THE SEAT FOR THE AIRBAGS MUST BE REPLACED. THE DEALER OFFERED TO PAY HALF FOR THE REPAIRS. THE MILES FOR THE WARRANTY HAD NOT BEEN EXCEEDED BUT IT WAS 3 MONTHS OVER THE EXPIRATION DATE. THE CONSUMER FEELS THE REPAIRS SHOULD BE FULLY COVERED DUE TO THE FAILURE BEING A SAFETY DEFECT. UPDATED 3/9/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606653June 28, 2014
ENGINE, ELECTRICAL SYSTEM:IGNITION:SWITCH
COLUMBIA, SC-AT LEAST TWICE A MONTH MY IGNITION SWITCH WILL NOT TURN TO THE OFF POSITION SO THAT THE KEY CAN BE REMOVED. I HAVE TO TURN IT BACK TO ON (IT'S NOT NECESSARY TO RESTART THE CAR) AND THEN BACK TO OFF IN ORDER TO REMOVE THE KEY. THIS BEGAN HAPPENING WITHIN A MONTH AFTER PURCHASING MY NEW 2011 EQUINOX. I TOOK IT TO THE DEALER APRIL 19, 2011, AND THEY COULD NOT FIND THE PROBLEM--"UNABLE TO DUPLICATE." THE PROBLEM CONTINUES, LAST OCCURRING 6/25/14. ALSO, DURING THAT SAME VISIT, I HAD REPORTED THAT THE A/C SMELLED LIKE MOLD WHEN I FIRST TURNED IT ON. 6/27/14, IT STILL SMELLS LIKE MOLD. AS WITH THE IGNITION, THE DEALER'S SERVICE DEPT. COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. THE LATEST ISSUE STARTED AROUND 21,000 MILES. THE ENGINE, WHICH HAD ALWAYS RUN ROUGH (I ATTRIBUTED THIS TO THE 4-CYLINDER ENGINE) BEGAN SHUTTING DOWN WHEN I SLOWED OR STOPPED FOR TRAFFIC LIGHTS. I CALLED MY DEALER AND WAS ASKED WHERE I PURCHASED MY GAS AND TOLD TO GET SOME INJECTOR CLEANER! I THEN GOOGLED MY PROBLEM AND LEARNED THAT MANY OTHERS WERE EXPERIENCING THE SAME SITUATION WITH THEIR 2011 EQUINOXES. I THEN CALLED ROADSIDE ASSISTANCE FOR A PICKUP AND RODE IN THE WRECKER TO THE DEALER, WHERE I WAS GREETED WITH DISDAIN. I TOLD THE SERVICE ADVISOR TO GOOGLE "EQUINOX RECALL" AND READ THE POSTS, AND HE SAID THERE WAS NO RECALL (NOT YET, ANYWAY!) I TOLD HIM I KNEW THAT, BUT HE SHOULD LOOK AT THE MANY COMPLAINTS SIMILAR TO MINE. THE NEXT MORNING HE CALLED TO SAY THAT THEY HAD FOUND A PROBLEM, THE SOLENOID VALVE. HE WAS A LOT FRIENDLIER WHEN I PICKED UP MY VEHICLE, HIS MAIN CONCERN BEING THAT I GAVE THE SERVICE DEPT. A GOOD REVIEW! NO APOLOGY FOR TREATING ME LIKE I WAS CRAZY. I PREDICT THAT THE IGNITION AND ENGINE PROBLEMS WITH THE EQUINOX WILL BE GM'S NEXT RECALLS. MAYBE THEY NEED TO ADVISE THEIR SERVICE ADVISORS TO READ THE ONLINE POSTS REGARDING THEIR VEHICLES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605078June 22, 2014
POWER TRAIN
TRYING TO PASS A TRUCK AT ABOUT 55 MPH I STEPPED ALL THE WAY DOWN ON THE ACCELERATOR, ONLY TO SEE THE RPM'S RACE UP HIGH BUT NO ACCELERATION. I HAVE TAKEN MY VEHICLE IN SIX TIMES TO CORRECT THIS PROBLEM, I HAVE ALSO CONTACTED GM SEVERAL TIMES WITH THIS COMPLAINT, ALL TO NO AVAIL. GM'S ANSWER IS "WE HAVE YOUR COMPLAINT DOCUMENTED". I HAVE NOT BOTHERED DOING ANYTHING SINCE SEPT 10, 2013, THINKING THAT MY PROBLEM MAY BE A FLUKE. THIS PAST WEEK I DROVE MY SON'S 2012 CHEVY EQUINOX (SAME CONFIGURATION - 4 CYL, 6 SPD TRANSMISSION) FROM HIS DUTY STATION, OVER 1,000 MILES TO HOME. I HAVE EXPERIENCED THE SAME PROBLEM WITH HIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598538June 16, 2014
STEERING, SERVICE BRAKES
POWER STEERING CONTROL MODULE BURNED OUT IN CAR AS WELL AS ELECTRIC BRAKE CONTROL MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598401June 15, 2014
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING TO WORK, I NOTICED THAT MY SERVICE STABILITRAK AND ABS LIGHTS CAME ON. DURING THIS TIME, MY VEHICLE LOST POWER AND I BEGAN TO HEAR A SEVERE GRINDING NOISE IN MY LEFT FRONT WHEEL. AFTER GETTING TO WORK, THE VEHICLE SAT OVER NIGHT. WHEN I STARTED IT IN THE MORNING, I NOTICED THAT THE ABOVE MENTIONED LIGHTS HAD COME BACK ON AND THE GRINDING NOISE AND LOSS OF POWER HAD STARTED AGAIN. APPROXIMATELY A WEEK EARLIER, I WENT IN FOR AN OIL CHANGE AND WAS TOLD THAT THERE WAS NO OIL ON THE DIPSTICK. THIS TRUCK IS ONLY 3.5 YRS OLD AND THERE IS NO SIGN OF OIL LEAKING OR BURNING. THERE IS ABSOLUTELY NO REASON THAT THIS VEHICLE SHOULD BE FALLING APART AFTER 3.5 YRS. THE ABS/TRACTION CONTROL ISSUE IS A SEVERE SAFETY ISSUE THAT COULD RESULT IN AN ACCIDENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597996June 12, 2014
AIR BAGS
CHECK AIRBAG WARNING LIGHT CAME ON. CALLED DEALER FOR APT ( TOOK 10 DAYS TO GET APT!). DEALER QUOTED $781 FOR REPAIR. HAVE EXTENDED WARRANTY - AIR BAGS NOT COVERED. IS SPECIAL ORDER PART, HAVE TO LEAVE CAR AT DEALER FOR 1 OR 2 DAYS FOR REPAIR. PROBLEM IS FAULTY CONTROL MODULE UNDER FRONT PASSENGER SEAT, AFFECTING ALL AIR BAGS. AT THE MOMENT, NONE OF THE AIRBAGS ARE OPERATIONAL. DEALER IS DEL GRANDE DEALER GROUP (CHEVY) IN SAN JOSE, CA. HAVE LODGED COMPLAINT WITH THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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