Chevrolet Equinox Complaints (2013)

751 consumer complaints on file.

#11611175August 27, 2024
ENGINE AND ENGINE COOLING, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2013 Chevrolet Equinox. The contact stated that the vehicle was consuming an excessive amount of engine oil. The engine and TPMS warning lights were illuminated. The contact stated the failure was related to Special Coverage Adjustment: N192291100. The vehicle was taken to the local dealer, where an oil consumption test was completed. The mechanic informed the contact that the vehicle had failed the oil consumption test. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,374.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611239August 27, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2013 Chevrolet Equinox. The contact stated that the vehicle was experiencing excessive oil consumption. Additionally, the contact stated while at a complete stop and depressing the brake pedal, the vehicle started lunging forward. The contact stated that the vehicle was overheating while driving. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the thermostat was replaced; however, the failure persisted. The check engine warning light was illuminated. The mechanic replaced the VVT solenoids; however, the failure increased significantly. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle made an abnormal tractor-like sound. The check engine warning light was illuminated. The vehicle was towed to the dealer to be diagnosed; however, the vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605206July 29, 2024
ENGINE
I’ve only had my car 2 years. In August 2023. I had my oil changed. In September 2024, I had no oil at all!! No warning on the dash whatsoever!!! It still keeps happening. I’m tired of getting oil changes paying between $50-60 dollars for oil changes. Buying oil a month after an oil change. I wonder did the dealership know this before they sold it to me and I’m still making payments!!! Beyond sick of it!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598005July 1, 2024
ENGINE
The contact owns a 2013 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle jerked abnormally, and the engine seized. The vehicle was towed to the residence and then the vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the timing chain had failed. The vehicle was towed to another independent mechanic for a second opinion, where it was confirmed that the timing chain had fractured, and the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592896June 6, 2024
ENGINE
The contact owns a 2013 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed and attempting to stop at a stop light, the vehicle unexpectedly stalled. The contact was able to place the vehicle in neutral and pulled over to the side of the road. The contact stated that several unknown warning lights were flashing after the failure. The vehicle was towed to an independent mechanic who diagnosed that the timing chain had fractured and went into the engine. The vehicle was not repaired. The manufacturer was informed of the failure; however, no assistance was provided. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590018May 21, 2024
UNKNOWN OR OTHER, ENGINE
The car was completely empty of oil even though it wasn’t time for an oil change and there were no leaks or holes. It end up destroying the motor on the vehicle as well. The oil light came on and then the car stop work while driving on the highway. The car was towed to AAmco Transmission and Total Car Care 15282 Veterans Memorial Pkwy Wentzville, MO 63385. 636-223-5113. That’s where the car was assessed at and we found out at that time what the issues was. I then found out this exact issue was on recall for another vin numbers. I call the manufacturer to make them aware of what had taken place with this particular vehicle and was told it wasn’t part of the recall. I then asked even though I have proof that it is the same issues. I was just given a claim number for the call and nothing else happened. So if this happened to our car and thankfully my husband was driving and not my daughter that day it could have been a different situation and she would have not knew how to get it off to the side of the highway while waiting for a tow truck. There was no warning until that day because we were keeping up with our car maintenance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587746May 8, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Engine Problems Due to Excessive Oil Consumption, Rattling, and Failure. Then There Is The Electrical Issues Which Would Drive Anyone Insane causing certain functions not to work. The constant dimming of the screen it self.Im very upset cause im a single mom of a college student, I can’t afford these kind of issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584045April 19, 2024
ELECTRICAL SYSTEM, ENGINE
Using to much oil engine making noise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582753April 13, 2024
ELECTRICAL SYSTEM, ENGINE
Engine failure after complete service inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582147April 10, 2024
ENGINE, ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579761March 27, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2013 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. After a visual inspection of the engine compartment, the contact observed that the vehicle was extremely low on engine oil before an oil change was due. The vehicle was taken to an independent mechanic, who diagnosed a failure with the O2 sensor. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to Special Coverage Adjustment: N192291100. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578610March 21, 2024
ENGINE
The gaskets in the rear of the motor went bad and it blew out while driving down the highway. My mechanic said it is due to a defect in the vacume system. I replaced the motor for about $7300. A few weeks later, my mechanic wanted to check it out again. He said he had 4 equinox vehicles come in with the motors blown in the exact same manner. He researched the cause and had to drill something, or it would have happened again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578527March 20, 2024
ENGINE
The contact's daughter owns a 2013 Chevrolet Equinox. The contact stated that while driving 10 MPH, she observed a loud ticking noise from the engine compartment and the vehicle stalled. The vehicle was not able to restart. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised that he should contact NHTSA to add the vehicle to a recall list. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575019March 2, 2024
ELECTRICAL SYSTEM, ENGINE
My car engine blew do to an over oil consumption. There appears to have been a recall but I was never notified. My car is at a dealership and the cost is 11k for new engine do I have any recourse? Timing chain replaced june 2023 by libertyville chevrolet. Libertyville il No one mentioned this engine recall to me then either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574903March 1, 2024
ENGINE
The exhaust manifold cracked and failed. The failed part was not retained by the Chevrolet dealer repair shop. A safety issue arose as exhaust gases entered the passenger compartment via the vehicle's air circulation system. The failure of the exhaust manifold was confirmed by the dealer and replaced at considerable cost (i.e., $2200). No other parties inspected the failed part. There was a check engine light illuminated on the dashboard. The dealer retrieved a P0411 diagnostic trouble code and believed that it was related to the exhaust manifold leak. The exhaust manifold leak first appeared on November 1, 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569813February 4, 2024
ENGINE
My cars engine started throwing a cam shaft position code. This happened even after a mechanic fixed the part 3 times. The engine failed completely at 87,500 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569538February 2, 2024
ELECTRICAL SYSTEM
The infotainment screen goes blank. I can hear the radio but nothing is on the screen so I can not use any buttons. This also affects the backup camera, being able to see that area to check to make sure nothing is behind the vehicle. The dealership can not duplicate the issue as this happens randomly, mainly when there is a lot of rain/wetness. I have been dealing with this for exactly 10 years now, January 2014-2024. I have all service papers from taking it in and not once did they offer to check other areas to see if something else could be causing this issue. I took it again, after contacting Chevrolet, for the umpteenth time, and paid for diagnostics. The dealership now says it supposedly is the atenna, that water is getting in and causing the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568001January 26, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The contact owns a 2013 Chevrolet Equinox. The contact stated while driving 55 MPH, the alternator warning light illuminated. Additionally, the Service stabili-trak soon message was displayed, and the vehicle lost motive power. The vehicle was towed to a dealer where it was diagnosed and determined that the PCV needed to be replaced due to oil leaking into the crankshaft rear main seal. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567662January 24, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Excess oil consumption resulting in having to get oil changed monthly. Oil can be full one day and empty the next without any warning. I have read it is a defected piston however the special circumstances gm was granted rather than a recall has expired according to gm customer service. I was never sent anything in this exception either
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563148January 2, 2024
ELECTRICAL SYSTEM, ENGINE
Got a diagnostic done and the engine is needing a timing jump and lower bearing that causing noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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