Chevrolet Equinox Complaints (2015)

680 consumer complaints on file.

#11205452May 3, 2019
VISIBILITY/WIPER
CAR WAS PARKED, STARTED MOTOR, IT WAS RAINING, STARTED WIPERS, COULD HEAR THE WIPER MOTOR WORKING, WIPERS FAILED TO WORK, HAD TO TAKE IT TO A DEALER, COST TO REPAIR $283, SEEMS LIKE THIS IS STARTING TO BE REPORTED MORE, SHOULD BE RECALLED AS MENTIONED IN OTHER COMPLAINTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205472May 3, 2019
VISIBILITY/WIPER
THE WINDSHEILD MOTOR BROKE WHILE USING WIPERS. IT WAS REPAIRED USING A GMC PART AND THE WIPER MOTOR BROKE AGAIN. REPAIRED WERE THE BALL JOINTS IN THE WIPER MODULE I WAS DRIVING ON A INTERSTATE AT THE SPEED OF 70MPH WHEN THE WIPER MOTOR QUIT WORKING. I HAD TO PULL TO THE SIDE OF THE ROAD AND WAIT FOR THE RAID TO STOP. THE RAIN WAS HEAVY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203918April 26, 2019
ENGINE, POWER TRAIN
PURCHASED MY EQUINOX A YEAR AGO JUNE 2019. THE CAR WAS DOING FINE UP UNTIL ABOUT THE 2ND MONTH MARK I HAD IT. THE CAR BEGAN TO HAVE A VERY ROUGH AND JERKY STOP. I BROUGHT IT TO THE DEALER AND THEY FOUND NOTHING WRONG. I GOT A OIL CHANGE AT LEAST EVERY MONTH DUE TO MY JOB AND HAVING TO DRIVE FREQUENTLY. IN MARCH I NOTICED MY CAR WAS IDLING ROUGH BUT DROVE OK. WHILE LEAVING WORK I WAS STOPPED AT A RED LIGHT MY CAR STALLED AND THE ENGINE COMPLETELY TURNED OFF IN THE MIDDLE OF TRAFFIC. I TURNED IT OFF AND RESTARTED IT. COUPLE DAYS LATER IT DID IT TWICE AS I WAS BACKING OUT INTO TRAFFIC. I TOOK IT TO THE DEALERSHIP AND MY CAR WAS COMPLETELY EMPTY OF OIL EVEN THOUGH I HAD JUST GOTTEN AN OIL CHANGE. I NOW HAVE TO DO OIL CONSUMPTION TEST EVERY 2K MILES. MY CAR STILL SHIFTS ROUGH AT ACCELERATION AND DURING DOWNSHIFTING. I HAD TO HAVE MY CAMSHAFT SOLENOID SENSOR REPLACED AS WELL. MY CAR HAS 55K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203732April 25, 2019
VISIBILITY/WIPER
DRIVING ABOUT 40MPH IN HEAVY RAIN WITH WIPERS ON. IT THEN SOUNDED LIKE I HIT SOMETHING IN THE ROAD. I THEN LOOK TO NOTICE MY WIPERS WAS NO LONGER WORKING. I AM FINDING THIS IS HAPPENING WITH MANY 2015 CHEVY EQUINOX. WHY THE CUSTOMER HAVE TO PAY TO HAVE IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203586April 24, 2019
VISIBILITY/WIPER
I WAS TRAVELLING ON THE HIGHWAY AT 60 MPH IN HEAVY RAIN WHEN MY WINDSHIELD WIPERS SUDDENLY SHUT DOWN AND WOULD NO LONGER WORK. I WAS ABLE TO SAFELY SLOW DOWN AND STOP, BUT THIS COULD HAVE ENDED MUCH DIFFERENTLY AS I WAS UNABLE TO SEE ANYTHING! THIS APPEARS TO BE THE SAME PROBLEM AS MANY HAVE REPORTED WITH THE BEARINGS ON THE WIPER TRANSMISSION CORRODING AND COMING APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202933April 22, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE DRIVING 60 MPH IN THE RAIN, THE CONTACT ATTEMPTED TO ADJUST THE WIPER SPEEDS. AFTER DOING SO, THE WINDSHIELD WIPERS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO WALKER CHEVROLET (3940 CAROTHERS PKWY, FRANKLIN, TN 37067, (615) 538-5184) WHERE IT WAS DIAGNOSED THAT NEW WINDSHIELD WIPERS NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 80,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202536April 19, 2019
VISIBILITY/WIPER
MY WIFE AND DAUGHTER WERE DRIVING 70 MPH ON I-75 EXPRESSWAY ON THURSDAY EVENING (18APR19) DURING THE EVENING RUSH HOUR. IS WAS RAINING VERY HARD. THE VEHICLE WIPERS WERE SET ON HIGH-SPEED AND ALL OF A SUDDEN THE WIPERS TRAVELED PAST THEIR NORMAL RANGE. THE WIPER SYSTEM FAILED IN THE EXTENDED TRAVEL POSITION. THE VEHICLE WAS IN THE LEFT MOST LANE OF THE EXPRESSWAY, SO MY WIFE DECIDED TO PULLED OVER TO THE LEFT SIDE OF THE ROAD. SHE HAD VERY LIMITED VISIBILITY BECAUSE OF THE HEAVY RAIN. SHE EVENTUALLY DECIDED TO EXIT THE EXPRESSWAY, WHICH REQUIRED HER TO CROSS (4) LANES OF HEAVY TRAFFIC BEFORE GETTING TO THE EXPRESSWAY EXIT. SHE PARKED THE VEHICLE IN THE CLOSEST PARKING LOT AND CALLED TO BE PICKED UP. MY WIFE AND DAUGHTER WERE REALLY LUCKY. LOSING ONE'S WIPERS DURING A THUNDERSTORM, WHILE DRIVING ON AN EXPRESSWAY, IS A REALLY DANGEROUS SITUATION TO BE IN. THANK GOODNESS NOTHING REALLY BAD HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197075April 18, 2019
ENGINE, UNKNOWN OR OTHER
ON 4-14-29 MY CAR STALLED WHILE DRIVING MULTIPLE TIMES. I HAD IT TAKEN IN TO A GM DEALERSHIP ON 4-15-19 AND THEY STATED THAT THERE WAS AN ENGINE OIL CONSUMPTION ISSUE THRU THE PISTON RINGS THAT HAS CAUSED EXTENSIVE DAMAGE. THERE PROPOSAL WAS EITHER A $3500 FIX OR A NEW ENGINE FOR $7000. I CALLED GM MYSELF (COMPAINT REFERENCE #[XXX]) AND THEY STATED THAT IS A KNOWN PROBLEM AND CURRENTLY UNDER INVESTIGATION BUT THAT MY VIN NUMBER WAS NOT INCLUDED ON THE RECALL LIST TO HAVE IT FIXED. THEY INFORMED ME TO SAVE RECIEPTS UPON PAYMENT FOR ANY REPAIRS I HAD DONE INCASE LATER IN THE FUTURE THERE WAS A RECALL. I WAS ADVISED TO DISCUSS MY ISSUE WITH THE CUSTOMER EXPERIECE MANAGER AT THE DEALERSHIP FOR SOME RESOLUTION. UPON DISCUSSION WITH THEM THEY STATED THERE IS NOTHING THEY CAN DO AT THIS TIME AS THEY CAN ONLY FIX "KNOWN" ISSUE WITH PERMISSION FROM GM. THE DEALERSHIP ALSO ADVISED THAT IT WOULD BE RIDICULOUS FOR ME TO PAY $7000 TO HAVE ANOTHER ENGINE ADDED INTO MY VEHICLE AS THIS ENGINE WOULD MORE THAN LIKELY HAVE THE SAME ISSUES. THEY ADVISED ME TO RENT A CAR UNTIL I COULD DECIDE WHAT TO DO. THE RENTAL CAR WAS $55/DAY EQUALING TO $1650 A MONTH WHICH IS NOT FEASIBLE. I HAD TO PICK UP MY CAR TODAY FROM THE DEALERSHIP AS I NEED TRANSPORTATION TO AND FROM WORK AS I WORK 45MIN AWAY AND THERE IS NOT ANOTHER OPTION AT THIS TIME. I WAS GIVEN A PAPER WITH DETAILS OF WORK NEEDED FROM DEALERSHIP THAT I WILL SAVE FOR FUTURE REFERENCE. ON MY WAY HOME MY CAR STALLED MULTIPLE TIMES AGAIN. IT DOES INDEED TURN OVER AND RESTART ONCE DEAD, BUT THIS POSES A HUGE SAFETY HAZARD TO NOT ONLY MYSELF BUT OTHER DRIVERS ON THE STREET AS WELL. HOPE THERE IS SOME RESOLUTION TO THIS AS I HAVE READ MULTIPLE COMPLAINTS ONLINE FROM OTHER DRIVERS WITH THE SAME CAR, SPECIFICALLY THE 2.4L ECOTECH ENGINE, WHICH IS WHAT I HAVE. THANK YOU FOR YOUR TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194401April 7, 2019
VISIBILITY/WIPER
MY WINDSHIELD WIPERS STOPPED WORKING COMPLETELY ON A RAINY DAY. IT BEGAN TO RAIN. I PULLED INTO A GAS STATION, STOPPED, AND TURNED MY WIPERS OFF. PREPARING TO LEAVE THE GAS STATION, I TURNED THE WIPERS BACK ON AFTER I TURNED THE CAR BACK ON WHILE I WAS STILL PARKED. THE WIPERS WENT UP ONE TIME, THEY STOPPED IN THE UPWARD POSITION, AND NEVER STARTED BACK WORKING. DURING THE TIME THAT I HAVE HAD THIS VEHICLE, THE WIPERS WOULD GO SO HARD THAT THE WIPERS WOULD GO PAST THE STOPPING POINT ON THE DRIVERS SIDE, AS IF THE DRIVER SIDE WIPER WAS GOING TO GO OFF THE SIDE. THE WIPER WOULD MAKE A NOISE LIKE IT HIT SOMETHING. THIS EVEN OCCURED ON THE LOWEST SETTING FOR MY WIPERS. THIS INCIDENT OCCURRED LAST NIGHT AND IT IS STILL RAINING WITH THUNDER SO I HAVE NO PICTURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194246April 5, 2019
UNKNOWN OR OTHER
2015 WELL MAINTAINED, ALWAYS GARAGED VEHICLE. WAS DRIVING ON HIGHWAY AT 65 MPH WHEN SUNROOF SHATTERED. NO DAMAGE TO MY CAR EVER. SUNROOF SHATTERED OUT OF NO WHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193773April 4, 2019
VISIBILITY/WIPER
MY WIPERS STOPPED WORKING, GETTING STUCK ALL THE WAY TO THE LEFT SIDE OF THE WINDSHIELD WHILE DRIVING IN THE HIGHWAY, IN THE MIDDLE OF A RAIN STORM. IT WAS VERY DIFFICULT TO TRY TO GET TO THE SHOULDER ON THE RIGHT HAND SIDE BEING THAT I WAS ON THE LEFT LANE. THANKFULLY, I WAS ABLE TO PULL OVER SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193918April 4, 2019
VISIBILITY/WIPER
TAKATA RECALL BOTH FRONT WINDSHIELD WIPERS SUDDENLY QUIT WORKING WHILE DRIVING IN THE RAIN AT HIGHWAY SPEEDS OF UP TO 70 MPH. THIS IS A SAFETY HAZARD AND COULD HAVE CAUSED AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192632March 30, 2019
ENGINE
I WAS DRIVING DOWN A HILL IN MOTION AND I WAS ATTEMPTING TO MAKE A RIGHT TURN. MY CHEVY EQUINOX SHUT OFF AS I MADE THE TURN. MY TRUCK STOPPED AND MY BACK END WAS IN THE LANE I WAS ATTEMPTING TO LEAVE. THE FRONT END WAS ON THE STREET I TRIED TO TURN ON. SO I IMMEDIATELY TRIED TO START THE EQUINOX. I TOOK FOUR TIMES FOR IT TO START. THIS HAS HAPPENS AT LEAST TWICE A WEEK. I'M TERRIFIED TO GET ON THE LOCAL HIGHWAY. ALSO I'M TERRIFIED TO GET ON THE INTERSTATE FOR FEAR I WILL GET INTO A WRECK BECAUSE IF MY VEHICLE SHUTTING OFF. I'VE HAD THE VEHICLE FOR ONE YEAR. I'M STUCK WITH IT. IT'S TOTALLY UNSAFE. THE DEALERSHIP REFUSES TO RETURN MY CALLS. I GET REGULAR OIL CHANGES. I NEED THEM MORE FREQUENTLY DUE TO THE OIL BURNING SO QUICKLY. I HAVE TO CHECK MY OIL ON A DAILY BASIS SO I CAN MAKE SURE THERE IS ENOUGH OIL FOR ME TO DRIVE TO WORK. SOMETIMES MY VEHICLE SHAKES WHILE I'M STOPPED AT A RED LIGHT OR STOP SIGN. I'VE THEN WE'LL TAKE MY VEHICLE TO GET IT CHECKED THERE WILL BE OIL IN IT. I DON'T UNDERSTAND WHY IT SHAKES AND CUTS OFF AND BURNS UP OIL. THIS IS ABSOLUTELY RIDICULOUS I SHOULDN'T HAVE TO DEAL WITH THIS. THE VEHICLE IS ONLY THREE YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192045March 27, 2019
AIR BAGS, UNKNOWN OR OTHER
THE AIRBAG LIGHT CAME ON AND THEN THE CAR GOT STUCK IN PARK. NOW THE KEY WANT COME OUT THE IGNITION. TOOK IT TO THE DEALER HE SAID THE PASSENGER AIRBAG MODULE NEEDS TO BE REPLACED AND THE BATTERY TERMINAL NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191175March 24, 2019
VISIBILITY/WIPER
WIPERS FAIL TO OPERATE DESPITE WIPER TRANSMISSION ACTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190154March 20, 2019
ENGINE, POWER TRAIN
WHILE AT IDLE, THE CAR STALLED. WAS ABLE TO RESTART THE ENGINE BUT AS SOON AS I TOOK MY FOOT OFF THE BREAK AND PRESSED THE GAS, THE CAR WOULD STALL AGAIN. HAD IT TOWED TO THE DEALERSHIP AND THEY DIAGNOSED IT AS A MISFUNCTIONING INTAKE CAMSHAFT SOLENOID. PART WAS REPLACED. THIS SAME ISSUE HAS BEEN REPORTED NUMEROUS TIMES. THIS NEEDS TO BE RECALLED BEFORE SERIOUS INJURY OCCURS. MY KIDS WERE IN THE CAR WITH ME WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189775March 18, 2019
ENGINE, FUEL/PROPULSION SYSTEM
CAR STARTED RATTLING, SHAKING, STALLING WITH NO INDICATION BEFOREHAND OF ANY PROBLEMS. IT WAS DISCOVERED THAT THERE WAS EXCESSIVE OIL CONSUMPTION, RESULTING IN USING ALL BUT ONE PINT OF OIL SINCE OIL CHANGE 2 1/2 MONTHS PRIOR, LESS THAN 2000 MILES SINCE OIL CHANGE. ENGINE DAMAGED AND FUEL PUMP NEEDS TO BE REPLACED. NO INDICATIONS THAT OIL WAS GETTING LOW, NO LIGHTS, NO SMOKE, NO SMELL, NO LEAKS, NO HESITATION. WHILE PARKING CAR, THIS ALL OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187309March 17, 2019
ENGINE
TWO WEEKS AGO MY CAR DIED WHILE BACKING OUT OF A PARKING SPACE. I HAD THE ISSUE DIAGNOSED AT A MECHANIC, AND THE CODE CAME BACK AS' P0010 - BANK 1 INTAKE CAMSHAFT POSITION ACTUATOR ELECTRICAL CIRCUIT HAD A FAULT.' TOOK MY CAR TO THE DEALERSHIP AND THEY REPLACE IT FOR FREE. ON THE DEALERSHIP RECEIPT IT SAYS 'REPLACE CAMSHAFT POSITION ACTUATOR SOLENOID VALVE.'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187280March 16, 2019
SERVICE BRAKES, ENGINE
HAVE HAD THE CAR LESS THAN A YEAR. HAD IT IN THE SERVICE SHOP 4-6 TIMES FOR NOISY BREAKS AND SQUEAL IN THE FRONT COMING FROM ENGINE. EVERY TIME YOU PUT ON THE BREAKS IT MAKES AN AWFUL NOISE. WHEN YOU TURN THE CAR COMPLETELY OFF IT SQUEALS FROM THE ENGINE. THE SERVICE MANAGER STATED 'IT'S SUPPOSED TO SOUND LIKE THAT'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186757March 14, 2019
UNKNOWN OR OTHER
THE KEY HAS BROKEN OUT OF THE KEY FAB WITH BOTH SETS OF MY KEYS SINCE OWNING THE VEHICLE (LESS THAN 4 YEARS). THE FIRST BROKEN WHEN CLICKING THE SMALL SILVER CIRCLE BUTTON TO UNLATCH THE KEY. IT THEN BROKE OFF, WITH MULTIPLE PIECES SCATTERING ACROSS MY DRIVEWAY. THE SECOND ISSUE WAS TODAY WHEN I WAS DRIVING. MY KEYFAB, 2 KEYS (FOR WORK AND HOME) AND AUTOMATIC STARTER DROPPED IN MY LAP WITH MY KEY STILL IN THE IGNITION. THIS KEY HAS BEEN USED FOR ONLY ABOUT 9 MONTHS AS I USED MY PREVIOUS KEY UNTIL IT BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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