Chevrolet Equinox Complaints (2011)

782 consumer complaints on file.

#11063687January 19, 2018
ENGINE
VEHICLE RUNNING ERRATIC,OIL LEAKS FROM REAR MAIN SEAL ,SERVICE BULLETIN 14882 ,PROBLEM CAUSED FROM PCV SYSTEM, VEHICLE WAS IN MOTION IN TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063066January 16, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
HAD TO REPLACE THE CATALYTIC CONVERTER DUE TO OVER HEATING OF THE ENGINE/EXHAUST AS A RESULT OF THE EXCESSIVE OIL CONSUMPTION (SEPT 2017). STABILITRAK SERVICE LIGHT CAME ON AND REDUCTION OF ENGINE POWER AND SPEED WHILE DRIVING (JAN 2018).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062195January 11, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING 40 MPH, THE PCV FAILED AND CAUSED THE REAR SEAL TO BLOW OUT. THE VEHICLE HAD TO BE TOWED. THE DEALER (PADDOCK CHEVROLET, 3232 DELAWARE AVE, KENMORE, NY 14217) STATED THAT THE REAR SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPLACED. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 58,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062209January 11, 2018
ENGINE
THROTTLE BODY ONE YEAR AFTER I HAVE THE CYCLONE RINGS REPLACE. THE ENGINE LOST POWER IN MIDDLE OF BUSY INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062020January 10, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE OPERATING THE VEHICLE, AN AUDIBLE TICKING NOISE WAS PRESENT FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CLASSIC CHEVROLET (6877 CENTER ST, MENTOR, OH (440-602-6020) WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT REAR OIL SEAL WAS BLOWN DUE TO MOISTURE IN THE PCV. THE CONTACT WAS INFORMED THAT THE FAILURE OCCURRED AS A RESULT OF DRIVING IN EXTREMELY LOW WEATHER TEMPERATURES FOR EXTENDED PERIODS. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 96,500. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061477January 9, 2018
ENGINE
OIL CONSUMPTION - HAVE JUST RECEIVED THE WARNING OIL PRESSURE LOW - STOP ENGINE. COME TO FIND OUT IT IS ONLY COVERED BEFORE 120,000 MILES OR BY SEPTEMBER OF THIS YEAR. I RECEIVED NO NOTIFICATION OF THIS ISSUE. I HAVE DOCUMENTED ALL SERVICE CHARGES AND TIMING OF ADDITIONAL OIL USED. TALKED WITH GM AND THEY WILL NOT OFFER TO REIMBURSE FOR CHARGES INCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061157January 8, 2018
AIR BAGS, POWER TRAIN
WHEN SEATING IN THE DRIVER SEAT TURN ON THE CAR MY AIR BAG WARREN COME ON EVEN WHEN I TURNING THE WHEEL LEFT OR RIGHT IT COME ON AND I DID GET WARRANT CARD AND I CALL A CHEVY DEALER IN QUINCY FLA AND THEY SAID THEY DID IT STILL IT KEEP POPPING UP LET TALK ABOUT THAT OIL THAT I KEEP LOSING WITH IN 4WEEK BOUT THE OIL WHEN I GET A OIL CHARGE WHEN IN A 3 WEEK CHECKING MY CAGE AND CHECKING MY OIL STICK NOW I KNOW WHAT THE CAGE ON THE OIL STICK LEVEL SHOULD BE I HAVE A UNCLE THAT WORKS FOR CHEVROLET DEALER IN UPPER STATE THAT SHOW ME WHAT TO LOOK FOR NOW THIS DON'T MAKE SENSE SO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061162January 8, 2018
VISIBILITY/WIPER
CHEVY PLACE WHERE I TAKE IT IN QUINCY FLORIDA SAID THEY CHECK IT QUOTE ? RIGHT! ) BUT HAD TO GOT AND PAID AT A MECHANICAL SHOP THAT CARE FOR THE SAFETY OF THERE CUSTOMER TO CHECK FOR ME AND THE SAID THIS NOT RIGHT PART FOR THIS SUV 2011 THAT WHY IT KEEP MAKING THEY NOISES AND DAMAGING THE SIDE OF MY BACK WINDOW CASE NOT THE RIGHT ARM FOR THE BACK WINDOW ARM PUTTING A MOTOR HIT HARD STRAIN. LET I SAID CHEVY IN QUINCY FLORIDA SAID THEY FIT BUT IT STILL DO IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058390January 3, 2018
ENGINE, POWER TRAIN
GM RECALL 11195A - POOR DRIVABILITY/ SAFETY/ EMISSIONS RECALL FOR CAMSHAFT POSITION ACTUATOR SOLENOIDS. MY 2.4L 2011 EQUINOX (APPROX. 47,000 AT PURCHASE 11/16 & 71,000 CURRENT) IS NOW AT DAYS CHEVROLET IN ACWORTH GA. DUE TO 1) SHUTTING OFF MULTIPLE TIMES WHILE DRIVING, 2) STALLING AT IDLE (FWD & REV). I INITIALLY VISITED DAYS ON 12/22/17 TO START AN OIL CONSUMPTION TEST RELATED TO 15285C, AS MY CAR PRESENTED WITH STALLING/HESITATION/SURGING AND LOSS OF 3 QTS OIL. AS OF TODAY (1/3/18), I RETURNED TO DAYS WHEN IT SHUT OFF WHILE DRIVING AGAIN. THE DEALERSHIP'S DIAGNOSIS IS INTAKE & EXHAUST CAMSHAFT SOLENOID FAILURE. I SUSPECTED THIS BASED ON CODE P0010 RECORDED BY MY DIAGNOSTIC UNIT. SO I GOT A RENTAL, LEFT MY CAR FOR THE CAMSHAFT REPAIRS, AND RESEARCHED RECALLS. THE 2011 2.4L HAS MANY KNOWN ENGINE/POWERTRAIN/SAFETY ISSUES. LO AND BEHOLD, I FOUND THE RECALL ON THE CAMSHAFT DIAGNOSIS. IT READS EXACT TO WHAT I'M EXPERIENCING. MY NEXT STEP WAS CONTACTING DAYS TO ASK WHY I'M BEING CHARGED FOR A RECALLED REPAIR. I WAS INFORMED THAT THEY WERE UNAWARE OF RECALL 11195A. MY SERVICE ADVISOR, ROB, LOOKED UP THE RECALL AND DISCOVERED THAT THERE IS IN FACT A RECALL FOR THE EXACT DIAGNOSIS, YET COULD NOT EXPLAIN WHY MY VIN IS NOT INCLUDED. HE ADVISED THAT THE CAR IS EXHIBITING EXACTLY WHAT THE RECALL IS ISSUED FOR AND THAT IT'S CLEARLY A KNOWN SAFETY ISSUE, YET GM WILL NOT COVER MY REPAIR BECAUSE "THE VIN IS NOT INCLUDED". I VERY MUCH BELIEVE THIS IS GM'S RESPONSIBILITY AND GM SHOULD COVER THE REPAIR AT NO COST BECAUSE IT'S A RESULT OF THEIR FAULTY ENGINEERING. I CONTACTED GM CUSTOMER SERVICE TONIGHT AND WAS TOLD THERE'S NOTHING GM CAN DO. I STRONGLY DISAGREE. GM CAN DO THE RIGHT THING. I REQUESTED A CASE BE OPENED AND WAS GIVEN #83734190593 AFTER PRESSING (PAUL) FOR ONE. IN THE END. GM WAS OF NO HELP AND MY VIN IS STILL IN LIMBO, SO I'M FILING MY COMPLAINT HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057775December 31, 2017
ENGINE
ENGINE OIL IS BURNING BY PASSING THROUGH AND GOING OUT THE EXHAUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056956December 27, 2017
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE WAS INTERMITTENT. FRIENDLY CHEVROLET IN SPRINGFIELD, ILLINOIS WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056951December 27, 2017
ENGINE
GM 2.4 ECOTEC ENGINE PLUGGED PCV VALVE. VALVE WAS FOUND BY DEALER AS BEING FROZEN SHUT CAUSING THE CRANKCASE TO PRESSURIZE AND BLOW OUT THE READ CRANK SHAFT SEAL COSTING $1817 TO REPAIR. THIS IS NOT AN UNKNOWN PROBLEM FOR GM. OTHER MAKES AND MODELS OF A SEVERAL YEAR SPAN WITH THE ECOTEC 2.4 HAVE A SERVICE BULLETIN 14882 TO COVER TOTAL COST OF REPAIRS FOR THIS EXACT SAME PROBLEM. GM IS REFUSING TO COVER THIS ENGINE BECAUSE IT WASN'T PART OF THE "SPECIAL RECALL" ISSUED MARCH 2015. IT HAS BECOME APPARENT THE RECALL NEEDS TO BE EXPANDED TO COVER ALL THE ECOTEC 2.4 ENGINES. HAD THIS VEHICLE BEEN ON A HIGHWAY OR HEAVY TRAFFIC THE ENGINE WOULD HAVE BLOWN OR SEIZED DUE TO LACK OF OIL. THIS ECOTEC ENGINE HAS HAD MANY PROBLEMS RESULTING IN RECALLS. TIMING CHAINS PREMATURELY WEARING OUT TO PISTON RINGS WEARING AND CAUSING EXCESSIVE OIL CONSUMPTION. THE VEHICLE HAD JUST STARTED AN OIL CONSUMPTION TEST FOR THIS VERY PROBLEM. AFTER A FRESH OIL CHANGE THE ENGINE PROMPTLY BLEW OUT OVER 4 QUARTS OF OIL IN LESS THAN 15 MILES. HAD I NOT CHECKED THE OIL LEVEL FOR THE OIL CONSUMPTION START POINT THE CAR WOULD HAVE BEEN DRIVEN UNTIL THE ENGINE SEIZED UP MORE THAN LIKELY CAUSING AN ACCIDENT..... WHICH BRINGS ME TO ANOTHER POINT. DO I NEED TO CONTACT THE EPA OVER THE OIL LEAKS ON COUNTLESS GM VEHICLES? UNDER MY ESTIMATE THIS SINGLE GM VEHICLE DUMPED APPROXIMATELY 2 GALLONS OF SYNTHETIC OIL TO THE ENVIRONMENT BEFORE THE PROBLEM WAS DIAGNOSED. HOW MANY THOUSANDS OF GALLONS ARE BEING DUMPED DUE TO GM REFUSAL TO OWN UP TO THEIR BAD DESIGN? I UNDERSTAND THIS WEBSITE MAY BE TO DEAL WITH MORE SAFETY CONCERNS BUT GM INSISTED I FILE A COMPLAINT WITH YOU..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055272December 18, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
THIS CAR HAS HAD MANY PROBLEMS & RECALLS BY GM. IN 2017 I HAVE REPLACED THE HIGH PRESSURE FUEL PUMP X 2, CATALYTIC CONVERTER, TRANSMISSION, SVC TRACTION, ABS STABILITY TRACK, SERPENTINE BELT TENSIONER, STRUT MOUNTS, LOWER CONTROL ARM BUSHINGS, L & R REAR TRAIL ARM BUSHINGS, THROTTLE BODY. THE CAR IS BURNING OIL EXCESSIVELY AND I AM KEEPING RECORDS OF THIS AS THERE IS A RECALL/LAWSUIT PENDING ON THIS ISSUE CURRENTLY. I PURCHASED AN EXTENDED WARRANTY SO MUCH OF THESE ITEMS WERE REPAIRED UNDER THAT EXCEPT LABOR AND TAXES WHICH STILL IS EXCESSIVE AMOUNT OF REPAIRS AND MONEY I SPENT ON A 6 YEAR OLD CAR. I CALLED GM CUSTOMER CARE AND THEY COULDN'T CARE LESS. I AM VERY DISAPPOINTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055102December 17, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
THE VEHICLE HAS SUFFERED SEVERAL ENGINE FAILURE SINCE I PURCHASED IT. SEVERAL SENSORS AND MODULE HAVE GONE OUT, COSTS OF OVER $1500.00 TO DATE. FAULTY ELECTRICAL PANEL FAILED TO INDICATE THE VEHICLE WAS LOW ON OIL, AND OVERHEATING. THE OIL WAS CHANGED AND WITHIN A MONTH, THE OIL HAD DEPLETED FOR UNKNOWN REASONS. NONE OF THE INDICATOR LIGHTS SIGNALED AND THE ENGINE STOPPED WHILE DRIVING, THE MECHANIC SAID THE ENGINE FROZE UP AND IT IS A TOTAL LOSS. THE MECHANIC SAID THE VEHICLE ONLY HAD TWO QUARTS OF OIL BUT WAS NOT SIGNALING ANY OIL PROBLEMS AND IT SHOULD HAVE. THE SENSORS AND ELECTRIC PANEL WERE MALFUNCTIONING. THE DEALER NEVER DISCLOSED ANY RECALLS TO ME WHEN I BOUGHT THE VEHICLE USED. THE MECHANIC IS GETTING THE HISTORY TOGETHER OF WORK PERFORMED. I WILL UPLOAD AS I GET THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051154November 29, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
CATALYTIC CONVERTER IS BAD AND THERE IS KNOCKING IN THE FUEL SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047934November 21, 2017
VISIBILITY/WIPER
WHILE DRIVING ON A BUSY MAIN THOROUGHFARE DURING A RAINSTORM MY WINDSHILED WIPERS SUDDENLY STOPPED WORKING. I QUICKLY CUT ON MY HAZARDS AND PULLED OFF TO THE SIDE OF THE ROAD. MY DAUGHTER AND I COULD HEAR A MOTOR HUM WHEN I TURNED THE WIPERS ON BUT THEY NEVER MOVED. WE WERE STRANDED TO AN HOUR UNTIL THE STORM PASSED AND I COULD SEE TO DRIVE AGAIN. THIS COULD HAVE BEEN A FATAL ACCIDENT HAD I NOT BEEN ABLE TO PULL OVER SO QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047941November 21, 2017
ELECTRICAL SYSTEM
WHEN EXITING THE CAR ON SEVERAL OCCASIONS, I WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE MOST RECENT TIME THAT MADE ME REALIZE THE SAFETY HAZARD AT HAND WAS MONDAY, NOVEMBER 20, 2017. I PARKED AND TURNED THE ENGINE OFF WHILE PUTTING MY COAT ON AND MY DAUGHTER BEGAN EXITING THE PASSENGER SIDE. AS I WENT TO TAKE THE KEY OUT OF THE IGNITION THE VEHICLE BEGAN TO ROLL FORWARD. I PUSHED THE EMERGENCY BRAKES AND IT STOPPED. BECAUSE SHE WAS HOLDING ONTO THE DOOR, IT STARTLED MY DAUGHTER AND SHE WAS SHAKEN THINKING WE WERE GOING TO HIT THE VEHICLE IN FRONT PARKED OF US. I TURNED THE VEHICLE ON AND OFF, MOVED THE CAR FROM PARK TO NEUTRAL FOR APPROXIMATELY 5 MINUTES BEFORE I WAS ABLE TO REMOVE THE KEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047416November 20, 2017
ENGINE, FUEL/PROPULSION SYSTEM
3 COMPLAINTS CONTAINED WITHIN - COMPLAINT #1 - I HAVE HAD MULTIPLE ISSUES WITH CAM SHAFT ACTUATORS AND EXHAUST ISSUES IN THIS VEHICLE. THIS HAS CAUSED MY VEHICLE TO STALL IN BUSY INTERSECTIONS AND TO ALSO GO INTO "LIMP" MODE ON THE INTERSTATE. GOING 70MPH AND THE ENGINE GOING INTO LIMP MODE IS DANGEROUS. THANKFULLY THERE WERE ALERT DRIVER AROUND ME THAT WERE ABLE TO HELP ME GET TO THE EMERGENCY LANES SAFELY. THERE WERE RECALLS FOR THIS VEHILCE FOR SOME OF THESE ISSUES - BUT CONVENIENTLY - MY VEHICLE WAS NOT RECALLED. THREE DIFFERENT GM/CHEVROLET DEALERSHIPS HAVE WORKED ON MY VEHICLE AND HAVE CONTACTED GM ON MY BEHALF - BUT GM HAS COVERED NO FIXES AND I HAVE BEEN OUT OVER $2000 ON THESE FIXES THAT WERE COVERED UNDER RECALLS - BUT NOT ON MY VEHICLE. 2ND COMPLAINT - I NOW HAVE FUEL PUMP ISSUES. AGAIN, A RECALL WAS ISSUED IN JULY 2016 FOR FUEL PUMP ISSUES. THE RECALL IS FOR THE SAME YEAR, MAKE AND ENGINE AS MINE....BUT MY VEHICLE IS NOT COVERED UNDER RECALL.....EVEN MY VEHICLE WILL STALL OUT WHILE IDLING AT INTERSECTIONS AND AGAIN - SAFETY ISSUE. I HAVE CHILDREN AND DO NOT FEEL SAFE WITH THIS HAPPENING. GM SEEMS TO NOT BE CONCERNED. 3RD ISSUE - TAKATA RECALL - MY AIR BAG ALERT LIGHT WILL COME ON - BUT I HAVE NOT RECEIVED A RECALL FOR THIS ISSUE - YET AGAIN - MY VEHICLE SEEMS TO NOT BE ON THE LIST. SAFETY ISSUE - YES. I HAVE HAD AN OPEN CASE NUMBER WITH GM CORPORATE FOR AT LEAST 3 YEARS - BUT SUGGESTIONS ALWAYS SEEM TO BE ON MY DIME....NOT THEIRS. AT THIS POINT - MY VEHICLE IS A "LEMON" IN MY EYES...AND IF ME OR MY FAMILY GET INJURED BECAUSE OF THESE ISSUES...WELL.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047164November 18, 2017
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
CHEVROLET EQUINOX 2011 USES EXCESSIVE AMOUNTS OF OIL. I HAVE TO ADD OIL BETWEEN OIL CHANGES. I KEEP EXTRA OIL ON HAND ALWAYS. THE CAR MAKES RATTLING NOISE AT START UP AND JUST DOESN'T SOUND GOOD WHEN RUNNING. IT RUNS SLUGGISHLY. I WASN'T AWARE OF THE PROBLEM. I ONLY HAD TO ADD OIL BETWEEN CHANGES TO MY PREVIOUS CAR WHEN IT WAS LEAKING ON THE GROUND. I WENT TO HAVE OIL CHANGED AND THERE WAS NONE ON THE DIPSTICK. I HAD NO IDEA. WHEN I ADD OIL THE RATTLING SEEMS TO GO AWAY FOR A WHILE. I CAN'T AFFORD TO BUY ANOTHER CAR OR REPLACE THE MOTOR IF THE OIL CONSUMPTION CAUSES THE NEED FOR THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046291November 15, 2017
ENGINE
ENGINE BALANCE CHAIN WEARS AND STRETCHES, WHEN THIS HAPPENS IT WOULD CAUSE THE CHAIN TO BREAK AND CAUSING FURTHER ENGINE DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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