Chevrolet Equinox Complaints (2015)

680 consumer complaints on file.

#11442188November 30, 2021
ENGINE
Excessive oil consumption has caused my engine to completely deplete all oil which can lead to my engine freezing while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440202November 12, 2021
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
The contact owns a 2015 Chevrolet Equinox. The contact stated that his daughter informed him that the front driver's side windshield wiper linkage was fractured and had detached. The failure occurred on three separate occasions. The two previous failures were repaired by independent mechanics. The most recent failure was repaired by the contact, who replaced the windshield wiper linkage however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439724November 8, 2021
ENGINE, ELECTRICAL SYSTEM
The contact's mother-in-law owns a 2015 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle would shut-off with the check engine warning light illuminated. The contact stated that the vehicle would restart soon after the failure. The vehicle was not diagnosed. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438867November 1, 2021
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving 35 MPH in a rainstorm, he heard an abnormal sound and the windshield wipers stopped working at 45 degree on the windshield. There was no warning light illuminated. The manufacturer and the dealer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 1,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438876November 1, 2021
AIR BAGS
The contact owned a 2015 Chevrolet Equinox. The contact stated that while driving at 45 mph, another vehicle in front of the contact's made a left turn but the contact was not able to brake in time and rear-ended the other vehicle. No air bags were deployed. The contact was transported by ambulance for a compression fracture on her vertebrae. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11438471October 28, 2021
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated while it was raining, the windshield wipers seized. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and restart the vehicle however, the windshield wipers failed to function properly. The contact stated that she was able to drive to her residence after the rain had stopped. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 56,025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435149October 1, 2021
ENGINE, FUEL/PROPULSION SYSTEM
Engine cut off while driving. Happens while driving slow or fast, side road or highway. No check engine light. Timing chain issue, $2500 fix. I've had the car 6 months, only 77,500 miles. I do not feel safe in this vehicle any more. RECALL THIS before people have to bury their families due to your faulty parts. Thank goodness no accidents resulted in my 4 experiences.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433814September 21, 2021
ENGINE
The contact owns a 2015 Chevrolet Equinox. The contact stated while her daughter was driving 50 MPH, she heard loud knocking sounds coming from the engine and the vehicle was jerking. There were no warning lights illuminated. The contact stated that her daughter was able to pull into the nearest parking lot. The vehicle was towed to her daughter's friend residence. The vehicle was then towed to an independent mechanic who diagnosed that the engine failed and needed to be replaced. The contact stated the vehicle was taken to the dealer to be repaired. The dealer informed the contact that they could not repair the vehicle under recall because the VIN was not included in a recall. The contact also contacted a second dealer - Mike Bell Chevrolet (1200 N. Park St, Carrollton, GA 30117) for the repair. The dealer confirmed the information of the first dealer. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432480September 10, 2021
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Timing chain issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431229August 31, 2021
VISIBILITY/WIPER
I was travelling at approximately 65/70 mph on the freeway when it began to rain very heavily and I turned on my windshield wipers. The windshield wipers came on for a few seconds and then stopped moving. The wiper blades would not come back on after multiple attempts. I could not see out my front window. I was able to put on my hazards and pull quickly off onto the berm with my passenger guiding me. I called the Chevrolet Dealer and they said they could replace the Windshield Wiper Transmission under a "Special Policy" at no cost to me. Dealer explained Chevrolet knows there is a problem with the wiper transmission and the special policy extends warranty to replace for no charge to me. Dealer said at this time Chevrolet is not recalling, just waiting until a car owners wipers fail and then they will replace. I had it replaced. The Dealer has replaced other Equinox wiper transmissions in my rural county, pop. 62,000. Chevrolet issued a recall for Windshield Wiper Transmission failure for the 2013 Chevrolet Equinox. Chevrolet and NHSTA are aware there is a problem with the Equinox for more than just the 2013 models, including the 2015 which I own. To date no recall or advisory has been issued to me or other Equinox owners. I was fortunate to have a berm to pull over on, fortunate not to crash my car and injure myself, my child or any other vehicles. Had I been further on my journey on the state route or county road to my home, with zero visibility, I would have had nowhere to pull over safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429653August 18, 2021
ENGINE
May 29, 2021 last oil changed at Chevrolet Service Center Aug 14, 2021 engine stopped working due to empty oil, as a result of oil leakage. However, the oil light didn’t show up. Note: Oil change is not yet due.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429144August 15, 2021
VISIBILITY/WIPER
Windshield wipers have been repaired 3x in 5 months because in heavy rain when wiper was increased from low to next level they go to left and stop. It’s been a bushing replacement. The last incident occurred on 8/13/2021 during heavy rainstorm in Cincinnati, OH. I am a 63 yr old female, driving by myself at night. The wipers quit working. Found spot to pull over, set for over an hour waiting for rain to ease up, which it didn’t. Luckily for me I was about 2 miles from my home. I finally braved it in the rain which had let up to a steady pace, put on my flashers and made it home on a back road. What a hazard, when I think I could have been on an interstate instead of 45 mph back road, my blood pressure goes sky high. My VIN says no recalls, but numerous articles mention 2015 Equinox wiper issue. What recourse do I have?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425349July 18, 2021
ELECTRICAL SYSTEM, STEERING
Service power steering message comes on when starting vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424030July 9, 2021
VISIBILITY/WIPER
While on the highway in the rain, the wipers were engaged to the highest setting and suddenly went was the windshield and stopped working. The wipers are in perfect condition, the wiper motor no longer engages or turns on. Super lucky to not have crashed as I had ZERO visibility from the rain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423383July 4, 2021
VISIBILITY/WIPER
I was driving back from Albany to Troy NY on 787 in a steady light rain when the rain roared to full torrential downpour. I put my wipers from the regular steady setting up to high, and they instantly both went all the way to the left and turned off in the upright position. They would not respond again. Middle lane, 65 mph, thunderstorm, and I can’t see anything out my windshield and cars are flying beside me on both sides. I rolled my window down but couldn’t see around my hood to the road and steer at the same time. I couldn’t get to the right lane to pull over because of the traffic and even if I could it was dangerous to be on a narrow shoulder at that point in this rainstorm. I put my flashers on, slowed to 40 and stayed in the middle lane as best I could based on the white lane markers as I still had zero visibility out my windshield. One I was past the last of the on ramps for that section I could pull over to the right lane at least and I got off at the next exit. Once I was on a city street to pull over, there was still so much traffic I had to wait until I could get out and put my wipers at least in the down position. They did not feel broken or slack at all. I waited a while for the rain to let up, but it would soon be dark, so I decided to slowly drive the rest of the way. it took me a half hour to drive the length of Troy on side streets slow enough so I had some measure of visibility in the still downpour. I cannot believe the wipers stopped working at the high speed setting on a highway in the middle of a storm. I could have crashed my car easily. What if my children had been with me? A failure like this is unacceptable and incredibly dangerous. It is a holiday weekend. I will call the dealership tomorrow in hopes they are open to speak to them about this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422462June 26, 2021
VISIBILITY/WIPER
Driving today during a thunderstorm and the windshield wipers just quit working. The wiper blades stopped half way and that was it we made it to the side of the road and I could move the wipers back and forth really easy and could here a clunking down in by the motor needles to say my 2015 equinox with only 90,023 miles on it can’t go down the road with no windshield wipers this could’ve really been bad had not known my surroundings because I immediately couldn’t see the road !!! My 2000 silverado still has all its factory wiper arms and motor yet why is this pile falling apart ?? GM better go back to the drawing board on this major malfunction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422360June 25, 2021
VISIBILITY/WIPER
On 25 June 2021, about 12:30 pm, driving from home to Bank then Shopping Center in Slidell, La. East bound on I-12 then at I-12/I-59/I-10 junction merged right on I-59s to I-I0w lane merge. In right lane approaching exit 263 (Gause Blvd) when a sudden thunderstorm happened. Switched Wipers on to High. About 1/2 mile from exit lane without any warning the wipers suddenly quit. I eased onto shoulder/turned on Hazard Lights, and continued at a slow speed to exit the Interstate and exit as it was a very heavy rain and I was afraid of being plowed into from someone from behind driving too fast for conditions. Also there is a Truck Stop on this exit and it was a very un-safe to be in on the shoulder. I exited to the right and pulled into the Truck Stop Parking Lot. After about 30 or so minutes the rain stopped so I drove home. My Equinox is well maintained and has about 98,000 miles on it. As an 82 yo driver both myself and my wife(passenger) were in a very dangerous situation as were the others traversing the highway at this time. As it is a Friday afternoon, I will have a mechanic check it on Monday. I think it linkage problem same as been reported in the 2010 to 2016 models, but only the 2013 models were recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421547June 20, 2021
VISIBILITY/WIPER
The windshield wiper assembly broke off and windshield wipers no longer function. I have not had it repaired yet, so it is available for inspection. My son was driving on the freeway when it started pouring rain. He had to pull over to the side of the Freeway because the windshield wipers didn’t work. I have not brought the vehicle to be inspected yet. No official inspection of any kind has occurred as of yet. There were no warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421015June 15, 2021
VISIBILITY/WIPER
I was driving with grand babies in my car and a severe rainstorm hit. I turned on the wipers and they went back and forth 2 times then I heard a clunk and they stuck to left side. I could not see at all and almost had an accident! I did some research and see that you have been aware of this issue since at least 2015. NHTSA has been investigating since then as well. There have been over a thousand reports so far. Please advise as to where I should bring my car to get it fixed by GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421037June 15, 2021
VISIBILITY/WIPER
While driving home in a pretty good rainstorm, put windshield wipers on high and they completely stopped working. Couldn't see anything on a busy interstate while driving 75 miles per hour. I feel that this could have endangered my safety and the other vehicles driving on the highway as I had to pull from the middle lane of 3 lane I-75 to find the shoulder, which I could barely see. No warning. Vehicle has 89,000 miles on it. Took to dealer and vehicle was still under my personal extended warranty, but would have been a $400 repair. Couldn't drive the vehicle for a week until it was fixed because I didn't want to put my safety in jeopardy in case it rained.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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