Chevrolet Cruze Complaints (2012)

865 consumer complaints on file.

#10587098May 7, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), STEERING
RADIO STARTS TURNING ON AND OFF,STABILITY CONTROL LIGHTS FLASH,POWER STEERING GETS HARD TO TURN.THIS IS THE THIRD TIME WE BROUGHT IT TO THE SHOP.ITS GOOD FOR A WEEK OR SO AND DOES THE SAMETHING AGAIN. THEY CLAIM THIS IS THE ONLY CRUZE THEY EVER HEARD OF DOING THIS.I DON'T THINK SO NOT ACCORDING TO YOUR WEB SITE SOMEBODY KNOWS THIS IS A BIG PROBLEM. WHY DO DEALER SHIPS THINK LYING IS THE WAY TO SOLVE THE PROBLEM, I MEAN IT JUST COME OUT AND SAY YA YOUR DAUGHTERS CAR IS NOT THE ONLY 2012 CRUZE WITH THIS PROBLEM! MY PATIENCE ARE GETTING A LITTLE THIN. CAR WAS BOUGHT WITH 20000 MILES ON IT BY MY OLDEST DAUGHTER WHO IS 20 YRS OLD AND PUTTING HERSELF TROUGH COLLEGE TO BECOME A NURSE. SHE WAS SO HAPPY WHEN SHE BOUGHT THE CAR NOW SHE THINKS SHE BOUGHT A LEMON! CAR FROM KISSEL CHEVROLET CALUMET MI CANT FIGURE OUT THE PROBLEM, ITS TO LATE WHEN SOMEBODY GETS HURT OR WORSE!!!! CONCERNED FATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585191April 28, 2014
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SHE NOTICED THAT OIL LEAKED FROM THE ENGINE AND ONTO THE GROUND. THE FAILURE OCCURRED AFTER AN OIL CHANGE WAS PERFORMED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V288000 (ENGINE AND ENGINE COOLING) BUT THE FAILURE PERSISTED AFTER THE RECALL REMEDY WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585084April 26, 2014
SERVICE BRAKES
AS I WAS BACKING OUT OF PARKING SPOT THE BRAKE PEDAL WENT TO THE FLOOR INCREASING THE TIME AND DISTANCE TO COME TO A COMPLETE STOP.VEHICLE WAS TOWED TO DEALERSHIP WHERE THEY DETERMINED IT WAS A FAULTY BRAKE MICROSWITCH (GM PART # 13460776)THAT WAS ALREADY REPLACED UNDER GM RECALL #12213 ON MARCH 20,2014.THE DEALERSHIP REPLACED THE SWITCH AGAIN AND CLAIM THE BRAKES WERE NOW "WORKING AS DESIGNED". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584986April 25, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), STEERING
OUR 2012 CHEVY CRUZE STARTED WITH THE RADIO TURNING "OFF" AND "ON" ON ITS OWN THE MONTH AFTER WE BOUGHT THE CAR. A MONTH LATER IT HAPPENED AGAIN AS WELL AS LEFT MY WIFE STRANDED AT A STORE. CAR DIDN'T WANT TO TURN ON. I FIGURED IT MAY HAVE BEEN A BAD BATTERY. BEFORE I COULD EVEN "JUMP" THE VEHICLE, THE CAR GOT ALL POWER BACK ON WITH NO PROBLEM. THE 3RD TIME RADIO TURNED OFF AND ON ITS OWN AND THEN SHUT DOWN COMPLETELY WITH NO POWER TO VEHICLE AT THE SAME STORE NEAR MY WIFE'S WORK. I NOTICED NOTHING ELECTRICAL WORKED IN THE CAR, LIKE HAZARD LIGHTS, BRAKE LIGHTS, AND ANYTHING THAT SHOULD HAVE 12 VOLT CONSTANT POWER. I NOW CARRY A MULTIMETER IN THE CAR. ON A 400 MILE DRIVE ON THE HIGHWAY I EXPERIENCE THE RADIO ISSUE AS WELL AS "STABILITRAC", AND MANY OTHER MALFUNCTION LIGHTS DISPLAYING ON AND OFF ON MY DASH WHILE DRIVING 75 MPH. I EVEN RECORDED THIS WHILE DRIVING. MY FAMILY AND I WERE ON VACATION AND WHILE DRIVING I LOST POWER STEERING THEN THE CAR SHUT DOWN AND LEFT US STRANDED WITH NO POWER AGAIN. WAIT ABOUT 10 TO 15 MINUTES, THE CAR WILL RETURN BACK TO NORMAL LIKE NOTHING HAPPENED. TOOK IT STRAIGHT TO THE DEALER RIGHT AT THAT MOMENT AND THEY COULDN'T DUPLICATE THE PROBLEMS. RETURNED HOME FROM VACATION AND IT ALL HAPPENED AGAIN IN TRAFFIC WHILE DRIVING. MY WIFE AND KIDS WERE IN THE CAR. I CALLED FOR A TOW TRUCK AND TOWED IT TO THE CHEVY DEALERSHIP IN TOWN. I LEFT IT WITH THEM FOR 4 DAYS AND THEY STILL COULDN'T FIND ANYTHING WRONG WITH THE CAR. THIS CAR STILL CONTINUES TO TURN OFF TO THIS DAY AND I'VE ONLY HAD THE CAR FOR 6 MONTH NOW. I WON'T LET MY FAMILY IN THIS CAR. I HAVE ALSO EXPERIENCED THE DOOR LOCKS, LOCK AND UNLOCK ON ITS OWN AND THE WIPERS ACTIVATED ON THERE OWN. NOT SURE WHETHER IT COULD BE A BAD ECU, BCM, ELECTRICAL HARNESS, FUSE BOXES. THE ECU WAS REPROGRAMMED AT THE 2000 MILES FOR AN UNKNOWN REASON. WISH I HAD BOUGHT A DIFFERENT CAR INSTEAD OF THIS LEMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584596April 24, 2014
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE DRIVER ATTEMPTED TO DECELERATE BUT THE BRAKES FAILED TO RESPOND AND THE DRIVER CRASHED INTO A CONCRETE MAILBOX. THE DRIVER SUSTAINED EXTENSIVE INJURIES TO THE BACK, ARM AND NECK. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 15,000. UPDATED 06/17/14 MA
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10583996April 21, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
AS I DRIVE DOWN THE ROAD MY STABILITY TRAK LIGHT COMES ON AND MY RADIO TURNS ON AND OFF. NOW MY POWER STEERING GOES OUT AND MY CAR WON'T ALWAYS START. I'VE TAKEN IT IN 3 TIMES TO HAVE THESE ISSUES FIXED AND NOBODY CAN SEEM TO FIGURE OUT WHAT IS WRONG. I'VE BEEN LEFT STRANDED WITH MY 3 YEAR OLD SON BECAUSE MY CAR WONT START. I'VE ONLY HAD THIS CAR 2 MONTHS AND IT IS BY FAR THE WORST CAR I HAVE EVER HAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582810April 15, 2014
ELECTRICAL SYSTEM, STEERING
I WAS SITTING AT A STOPLIGHT TO TURN LEFT. AFTER THE LIGHT TURNED GREEN I APPLIED PRESSURE TO THE GAS PEDAL AND NOTICED A SLIGHT LOSS OF POWER. AS I PROCEEDED THROUGH THE TURN I HAD DIFFICULTY TURNING AS THOUGH I HAD NO POWER STEERING. ONCE THROUGH THE TURN I STILL HAS NO POWER STEERING AND NOTED A MESSAGE ON THE DASH READING "SERVICE STEERING". I CONTROLLED THE CAR TO THE NEXT STOPLIGHT WHICH WAS APPROXIMATELY 1/2 MILE DURING WHICH TIME I STILL HAD NO POWER STEERING. AT THE STOP LIGHT I TURNED THE CAR OFF, AND STARTED IT AGAIN. AFTER RESTARTING THE CAR I HAD NO MORE PROBLEMS WITH THE STEERING. PRIOR TO THIS INSTANCE AND MULTIPLE TIMES FOLLOWING I HAVE HAD ISSUES WITH THE ELECTRICAL SYSTEM FAILING. IT USUALLY BEGINS WITH THE RADIO BOARD "BLINKING" OFF. BY BLINKING I MEAN THAT THE RADIO COMPLETELY SHUTS OFF AND THE RADIO DASH LIGHTS BLINK OFF AND ON UNTIL IT FINALLY RETURNS TO FULL POWER. BUT USUALLY ITS NOT A ONE TIME THING. THERE ARE TIMES WHERE THIS OCCURS EVERY 5 SECONDS UNTIL I'M ABLE TO PULL THE CAR OVER AND TURN IT OFF. WHILE THIS OCCURS I WILL GET A MESSAGE ON MY DASH CLUSTER SAYING TO "SERVICE STABILITRAC" ALONG WITH SEVERAL OTHER CLUSTER LIGHTS THAT BLINK. I HAVE TAKEN THIS CAR TO THE DEALERSHIP WHERE IT WAS PURCHASED AND THEY HAVE NOT BEEN ABLE TO REPRODUCE WHAT I'VE EXPERIENCED, AND SUCH THEY HAVE NOT BEEN ABLE TO FIX ANYTHING. THIS FIRST BEGAN WHILE THE CAR WAS UNDER BUMPER TO BUMPER WARRANTY, BUT THAT HAS SINCE PASSED AND IF THEY WERE ABLE TO ACTUALLY FIX ANYTHING I WOULD BE STUCK WITH THE BILL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577957April 7, 2014
STEERING
AFTER ABOUT 15 MINUTES ON THE INTERSTATE AT A SPEED OF ABOUT 60MPH THE STEERING SEEMS TO HAVE A SPOT THAT IT STICKS IN AND DOES NOT SEEM SAFE. HAVE CALLED DEALERSHIP BUT THEY SAY THEY HAVENT HEARD OF THIS PROBLEM BUT I CAN HAVE IT CHECKED. IT DOES NOT SEEM TO HAPPEN EVERYTIME SO I HAVENT TAKEN IT IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577470April 4, 2014
TIRES, WHEELS
MY 2012 CHEVY CRUZE SUDDENLY DEVELOPED VIBRATION IN THE FRONT END AS WELL AS PULLING TO THE RIGHT. PULLED OVER TO INSPECT IT AND FOUND A LARGE BULGE IN THE SIDEWALL ON THE FRONT PASSENGER SIDE TIRE. I DROVE IT TO DISCOUNT TIRE WHERE THEY SAID IT WAS NOT SAFE TO DRIVE AND IT NEEDED TO BE REPLACED. THEY WONT GET INTO ANY WARRANTY/DEFECT ISSUES THEY REFERRED ME TO THE CHEVY DEALER FOR THAT. I DID HAVE THEM PUT THE OLD TIRE IN THE TRUNK. WHEN I GOT HOME I PULLED IT OUT TO LOOK AT IT AND ON THE INSIDE OF THE TIRE RIGHT WHERE THE BULGE IS THE TIRE IS CRACKED ON THE INSIDE. UGH! I CALLED CONTINENTAL AND THEY SAID I NEED TO TAKE THE CAR TO CHEVY AND HAVE THEM INSPECT THEM AND THEY WILL CONTACT CONTINENTAL TO SEE IF THEY ARE CONSIDERED DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577268April 3, 2014
ENGINE, STRUCTURE:BODY
[XXX] VIN MY CAR WAS TAKEN TO DEALERSHIP BECAUSE IT STARTED MAKING A SOUND LIKE THE MOTOR WAS TICKING AND HAD BEEN OVERFILLED WITH OIL ABOUT 6 MONTHS BEFORE BY THE DEALERSHIP. THE SERVICEMAN WAITED UNTIL NEXT DAY TO DRIVE THE CAR. WHILE BEING TEST DROVE BY THE SERVICE MAN IT CAUGHT ON FIRE AND BURNED THE WHOLE MOTOR AND OUTSIDE OF THE CAR UP. ALL PLASTIC WAS COMPLETELY BURNED. MY INSURANCE MAN WHO WENT TO LOOK AT THE CAR SAID HE COULD NOT TELL IF THE PLASTIC SHIELD ON THE BOTTOM HAD OIL ON IT OR NOT BUT THEY COULD FURTHER INVESTIGATE AND WOULD BE ABLE TO FIND OUT. NOW I HAD INSURANCE FULL COVERAGE ON THE CAR AND I BOUGHT GAP FROM THE DEALERSHIP WHEN I PURCHASED THE CAR. I AM PAYING A 6.25 INTEREST RATE ON THE CAR WHICH CAME TO 22,740.00 PLUS 3,000.00 DOWN WHEN PURCHASED AND BEEN PAYING FOR 1 YEAR. PAID FOR EXTENDED WARRANTY AND GAP. I HAVE WAITED OVER A MONTH FOR GM TO INVESTIGATE THIS AND OF TODAY'S DATE THE DEALERSHIP SAYS THEY HAVE NOT COME TO DO THEIR JOB. I AM 64 YEARS OLD AND NEVER DREAMED THAT A LARGE DEALERSHIP COULD OR WOULD DO SOMEONE LIKE THEY HAVE DONE ME. THERE WAS VERY LARGE RECALL ON 2012 CARS AND I DON'T KNOW IF MINE WAS EVER FIXED BECAUSE I DIDN'T KNOW ABOUT THE RECALL UNTIL THIS HAPPENED. I JUST WANT MY MONEY BACK FOR THE DOWN PAYMENT SO I CAN BUY ANOTHER CAR AND FOR MY CAR TO BE PAID OFF BY THE DEALERSHIP BECAUSE THEY ARE THE ONES WHO OVER FILLED THE CAR IN THE FIRST PLACE. THE DEALERSHIP SHOULD BE RESPONSIBLE FOR THE CAR IT WAS IN THERE PLACE THERE SERVICE MEN WAS DRIVING IT WHEN IT CAUGHT ON FIRE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10576458April 1, 2014
FUEL/PROPULSION SYSTEM
REFERENCE TO CHEVY CRUX 2012 INTERMITTENTLY SMELL OF GASOLINE, WORSE WHEN STANDING, THAT BECAME MORE NOTICEABLE AFTER SHIELD WAS CUT, BUT THE CUT MADE DID NOT PREVENT THE OIL FROM POOLING AFTER OIL CHANGE, SINCE THE METAL SHIELD THAT WAS LEFT COLLECT THE OIL, AND DOES NOT PREVENT THE POOLING OF OIL AFTER OIL CHANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576519April 1, 2014
STEERING, ELECTRICAL SYSTEM
VEHICLE STARTED WITH THE RADIO PANEL LIGHT FLASHING ON AND OFF AND THE RADIO WOULD ALSO TURN OFF. TODAY THE ELECTRICAL PROBLEMS PROGRESSED GREATLY, IMPACTING THE POWER STEALING I WAS TURNING AROUND THE CORNER AND , THE STEERING SEEMS TO STICK/BIND AND REQUIRES ADDITIONAL EFFORT TO MAKE A STEERING CORRECTION. I ALMOST HIT THE CAR WAITING IN THE CORNER FOR THE LIGHT. BUT I WAS ABLE TO CONTROL THE STEERING WHILE EVEN THOUGH IT WAS VERY HARD TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576135April 1, 2014
SERVICE BRAKES
RECEIVED A RECALL IN OCTOBER 2013 (RECALL 12213). PARTS ARE STILL NOT AVAILABLE AS OF MARCH 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575672March 30, 2014
ELECTRICAL SYSTEM
THE DAY I PURCHASED THE VEHICLE, THE RADIO INTERMITTENTLY DISCONTINUED WORKING. THE FOLLOWING MORNING AFTER DRIVING THE CARE FOR APPROXIMATELY 20 MILES AND THEN STOPPING TO VISIT MY FATHER, THE CAR WOULD NOT START. THE CAR WAS TOWED BACK TO THE DEALER AND THEY NOTICED A BURNT SMELL AND NO VOLTAGE TO BCM, THE REPAIR ORDER INDICATES THEY REPLACED UBEC AND OPERATED SYSTEM WAS ALL OK AT THAT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575676March 30, 2014
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
AFTER STOPPING AT A STOP SIGN, I ATTEMPTED TO PROCEED THRU THE INTERSECTION WHEN THE CAR STARTING MISSING AND THEN STOPPED AND WOULD NOT START. CAR WAS TOWED TO PROGRESSIVE CHEVROLET AND THEY REPLACED THE FUEL PUMP CONTROL MODULE. THIS IS WHAT THEY THOUGHT WAS THE PROBLEM AND IT WAS NOT. I WILL OPEN SEPARATE COMPLAINTS FOR EACH INCIDENT WITH THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575677March 30, 2014
ELECTRICAL SYSTEM
STOPPED AT A STOP SIGN AND CAR STARTED MISSING WHEN ATTEMPTING TO GO THRU INTERSECTION. CAR STOPPED AND WOULD NOT START. CAR WAS TOWED TO SERPENTINI CHEVROLET IN STRONGSVILLE. THEY INDICATED THE CAR STARTED AT THEIR FACILITY BUT WAS GIVING THE SAME CODE (HECK Z - U0109) THAT PROGRESSIVE CHEVROLET IN CANTON HAD GOTTEN AND PROGRESSIVE REPLACED THE FUEL PUMP CONTROL MODULE 3 DAYS PRIOR. SERPENTINI INDICATED THE CAR WAS FINE. I COMPLAINED TO PROGRESSIVE AND THEY HAD THE CAR TOWED FROM SERPENTINI BACK TO THEIR FACILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575678March 30, 2014
ELECTRICAL SYSTEM
CAR TOWED FROM SERPENTINI TO PROGRESSIVE SINCE THE REPAIR THAT PROGRESSIVE COMPLETED A WEEK PRIOR DID NOT FIX THE EXISTING PROBLEM. CAR SHUTTING OFF AND NOT STARTING. PROGRESSIVE WIRING HARNESS TO UBEC HAS BAD CONNECTION DUE TO UBEC AND WIRING HARNESS CONNECTION STRIPPED OUT, NECESSARY TO REPLACE COMPLETE HARNESS. REMOVED UBEC, REPLACED FUSE BLOCK, MAIN BODY HARNESS, REQUIRED R&R OF BATTERY AND TRAY, EBCM, MASTER CYLINDER AND BRAKE BOOSTER, DASH COMPONENTS REMOVED/LOOSENED TO REMOVE BRAKE/GAS PEDAL BRACKET ASSEMBLY (HARNESS GROMMET INSTALLED BETWEEN BRACKET AND FIREWALL), R&R OF TRUNK PANELS, COMPLETE INTERIOR INCLUDING REAR SEATS, LOWERING HEADLINER. REPLACED BRAKE BOOSTER PUSHROD CLIP AND REAR SEAT SIDE BOLSTER CLIP WITH REPAIR. GM PAID FOR THE COST OF THIS REPAIR. ADDITIONAL ELECTRICAL ISSUES CONTINUE WITH CAR. WILL ADD AN ADDITIONAL COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575682March 30, 2014
ELECTRICAL SYSTEM
CAR HAS ONGOING ISSUES WITH RADIO FLASHING, MULTIPLE ERRORS APPEARING ON THE DASH, BLINKERS HAVING SOUND ONE MINUTE AND NOT THE NEXT. WHEN THESE ISSUES OCCUR AND YOU ARE TURNING ON YOUR BRIGHT LIGHTS, THE RADIO DISCONTINUES PLAYING THEN STARTS AGAIN. SINCE THESE ISSUES ARE INTERMITTENT, I RECORDED THE ISSUES AND TOOK THE CAR TO PROGRESSIVE CHEVROLET. I SHOWED THEM THE VIDEO AND THE KEPT THE CAR AND TRIED TO RECREATE THE ISSUE. THEY INDICATED THEY WERE UNABLE TO RECREATE THE ISSUE AND DID NOT ADVISE ME THEY FIXED ANYTHING ON THE CAR. AFTER FILING A COMPLAINT WITH THE BETTER BUSINESS BUREAU, A GM REPRESENTATIVE ADVISED ME THAT PROGRESSIVE HAD REPLACED THE BRAKE VACUUM MICRO SWITCH DURING THIS VISIT. MY HUSBAND AND I WERE NEVER ADVISED OF THIS REPAIR. AFTER SPEAKING WITH THE GM REPRESENTATIVE, I CHECKED THE RECEIPT AND IT WAS LISTED AS BEING COMPLETED AT NO CHARGE. I FEEL WE WEREN'T ADVISED OF THIS REPAIR BECAUSE WE WERE ATTEMPTING TO TRADE THE CAR IN AND WERE NEGOTIATING WITH THEIR SALES TEAM. I DID NOT PURCHASE A CAR FROM THEM DUE TO THE VALUE THAT THEY WANTED TO GIVE ME ON THIS CAR. THE CAR WITH ALL OF THE PROBLEMS THAT THEY CANNOT FIX!! ONGOING ISSUES CONTINUE AND I HAVE BEEN ADVISED BY GM TO TAKE THE CAR BACK TO A DEALERSHIP AND HAVE THEM REVIEW THE CAR AGAIN. I HAVE AN APPOINTMENT SCHEDULED FOR TOMORROW, MONDAY, MARCH 31, 2014. THIS ISSUE IS VERY DISTRACTING AND CAUSES A LOT OF STRESS ON THE INDIVIDUALS IN THE CAR! THE LIGHTS FLASHING AT NIGHT ARE BLINDING AND COULD TRULY CAUSE A PERSON TO GET INTO AN ACCIDENT. YOU WORRY WHAT IS NOT GOING TO WORK WHEN THIS IS TAKING PLACE. HELP IN DETERMINING WHAT IS CAUSING THESE PROBLEMS AND HAVING GM RECALL THESE CARS AND TAKE RESPONSIBILITY IS NECESSARY! I AM SURE IT WILL SAVE LIVES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575115March 27, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHILE DRIVING ALL THE LIGHTS ARE COMING ON, THE DASHBOARD. THE BRAKE LIGHTS, SERVICE STABILITRAK LIGHT, AND THE ABS LIGHT AND THE RADIO BLINKS ON AND OFF AND THEN SOMETIMES THE RADIO STAYS OFF FOR SEVERAL MINUTES. I HAD TAKEN THE CARE TO THE DEALERSHIP TO HAVE THEM TO CHECK IT AND THEY ADVISED ME IT WAS MY THERMOSTAT CAUSING THE ISSUE. THEY REPLACED THE THERMOSTAT WHICH WAS UNDER WARRANTY AND THE DEALERSHIP SAID EVERYTHING WAS OK TO GO. A WEEK LATER THE ALL THE LIGHTS ON THE DASHBOARD CAME BACK ON AGAIN I TOOK IT BACK TO THE DEALERSHIP AND THEY ADVISED ME THEY DIDN'T SEE ANY CODES READING THAT THERE WAS AND ISSUE. I SHOWED THEM THE PICTURES AND THE VIDEO THAT I CAPTURED WHILE THE CAR WAS DOING IT AND THEY ADVISED ME I HAD A ELECTRICAL PROBLEM BUT THEY CAN'T FIND IT. THE PROBLEM IS STILL AN ISSUE AND ITS STILL DOING THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574169March 22, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), STEERING
I PURCHASED A USED CHEVY CRUZE, PREVIOUS RENTAL, FROM THE CHEVY DEALER ABOUT A MONTH AGO. WITHIN THE PAST WEEK I BEGAN TO HAVE INTERMITTENT ELECTRICAL ISSUES, WHICH STARTED WITH THE RADIO PANEL LIGHT FLASHING ON AND OFF AND THE RADIO WOULD ALSO TURN OFF FOR SEVERAL MINS AT A TIME. TODAY THE ELECTRICAL PROBLEMS PROGRESSED GREATLY, IMPACTING THE POWER STEALING AND I LOST POWER STEERING COMPLETELY WHILE DRIVING. IN ADDITION, MULTIPLE WARNING SIGNALS BEGAN TO FLASH: POWER STEERING, STABILINK, BRAKES AND SECURITY TRACTION CONTROL. THIS HAPPENED WHILE DRIVING, THANKFULLY I WAS GOING AT A VERY LOW SPEED OTHERWISE THIS COULD HAVE BEEN A POTENTIAL SERIOUS AND DANGEROUS SITUATION AS I BRIEFLY LOST CONTROL OF THE CAR AND ALMOST CRASHED AT 10MPH (OR LESS.) THANKFULLY I WAS ALREADY ON MY WAY TO THE DEALER (1 MILES AWAY) FOR AN APPOINTMENT FOR SERVICING THAT I HAD PREVIOUSLY SCHEDULED DUE TO THIS ISSUE. ONCE I GOT TO THE DEALER THEY WERE ABLE TO SEE THE ISSUES FIRST HAND. I TURNED OFF THE CAR AND THEN THIS CAR COMPLETELY DIED. I LEFT THE CAR AT THE DEALER AND HOPE THIS ISSUE IS RESOLVED AND THE CAR IS SAFE TO DRIVE. HONESTY, I AM VERY NERVOUS TO DRIVE THE CAR IN FEAR THAT THE CAR IS UNSAFE AND THESE ISSUES WILL CONTINUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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