Chevrolet Cruze Complaints (2014)

703 consumer complaints on file.

#11364014October 12, 2020
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363641October 9, 2020
ENGINE
THE VALVE COVER KEEPS BLOWING. THEN IT STARTS LEAKING OIL. WHEN IT BLOWS YOU CAN NOT USE THE AIR BECAUSE IT WILL DECREASE THE POWER IN THE CAR. THERE IS NO ACCELERATION WHEN THIS HAPPENS ALSO. I HAVE HAD THIS REPLACED 3 TIMES ALREADY AND IT JUST BLEW AGAIN. THIS ISSUE SHOULD BE ADDRESSED AND FIXED. I HAVE HAD MY CAR FOR 3 YEARS AND THIS IS THE 4TH TIME WITH THE SAME ISSUE. THIS COSTS ANYWHERE FROM $450 AND UP DEPENDING ON WHERE IT IS FIXED. UNACCEPTABLE. THE VALVE COVER GASKET BLOWS WHILE DRIVING. YOU NOTICE A CHANGE IN CAR POWER AND LACK OF ACCELERATION. THE ENGINE LIGHT COMES ON AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362483October 2, 2020
ELECTRICAL SYSTEM
WHENEVER I LEAVE THE KEY IN THE IGNITION (USUALLY DO WHEN IT'S PARKED IN MY GARAGE) EVERY NOW AND THEN AFTER PARKING THE CAR, AFTER A FEW MINUTES. THE LIGHTS ALL COME ON AS IF SOMEONE IS TRYING TO START IT. SOMETIMES IT'LL BARELY ROLL OVER. THE STARTER STARTS TO ENGAGE. IT'LL QUIT AND THEN GO INTO COMPLETE OFF MODE. SOMETIMES IT'LL ACTUALLY TRY TO START BUT CAN'T SINCE THE KEY IS IN THE OFF POSITION. IT WILL CONTINUE TO TRY TO START REPEATEDLY SOMETIMES. I'VE BEEN KEEPING AN EYE ON IT AND NOW HAVE TO REMOVE THE KEY FROM THE IGNITION EVERY TIME I PARK THE CAR. THE SERVICE ANTI THEFT LIGHT CAME ON THE MOST RECENT TIME IT HAD HAPPENED. BUT IMMEDIATELY WENT AWAY AFTER STARTING THE VEHICLE AND HASN'T CAME BACK SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361253September 26, 2020
ELECTRICAL SYSTEM, STEERING
WHILE I WAS DRIVING MY CAR WILL SAY ROLL DRIVER WINDOW UP AND DOWN. THEN IT LOST POWER STEERING FOR A FEW SECONDS. PARKED IT AT MY HOUSE WENT TO START IT AND IT LOST ALL POWER BUT THE FLASHERS STAYED ON. IT HAS HAPPENED TWICE IN THE PASSER TWO WEEKS. I TALKED TO ANOTHER PERSON THAT HAD THE SAME CAR AND THEIRS DID THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361311September 26, 2020
SEAT BELTS
PASSENGER FRONT SIDE SEAT BELT WONT LATCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353647September 8, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO PROPERLY ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. ON ANOTHER OCCASION, THE VEHICLE FAILED TO START-UP. THE VEHICLE WAS TOWED TO HURD AUTO MALL - CHEVROLET LOCATED AT 1705 HARTFORD AVE, JOHNSTON, RI 02919, WHERE THE TECHNICIAN REPROGRAMMED THE ENGINE CONTROL MODULE AND SERVICED THE WIRING HARNESS. THE CONTACT INDICATED THAT RECENTLY THE FAILURE RECURRED AND THE VEHICLE WOULD NOT START. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353272September 5, 2020
AIR BAGS, ENGINE
THE AIRBAG SENSOR LIGHT WILL COME ON AND TURN BACK OFF AND FLASH 'SERVICE AIRBAG' MULTIPLE TIMES. I HAVE ALSO REPLACED THE THERMOSTAT IN MY CAR TWICE IN THE PAST YEAR AND I HAVE TO REPLACE IT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352933September 3, 2020
ENGINE, POWER TRAIN, STEERING
COMMON ISSUE WHERE AN UNDERBOOST EVEN HAPPENS DUE TO CRACK IN TURBO OR FAILED WASTEGATE, WHEN ON HIGHWAY CAN CAUSE AN ACCIDENT WHEN SUDDENLY UNABLE TO MAINTAIN HIGHWAY SPEEDS, ALSO NEGATIBE BATTERY CABLE HAS COMMON ISSUE WHICH REDUCES VOLTAGE PASS THROUGH CAUSING TRACTION CONTROL AND STABIL-TRACK ISSUES WHICH CAN CAUSE LOSS OF CONTROL OF VEHICLE IN HAZARDOUS CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352360August 31, 2020
ENGINE
I HAVE A WATER PUMP LEAK I HAVE TO CONSTANTLY KEEP ADDING WATER SO MY VEHICLE WON'T RUN HOT AND MY OXYGEN SENSORS ARE BAD IT DOESN'T IN MOTION AND STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351998August 29, 2020
ENGINE
THIS CAR HAS MANY PROBLEMS. I AM SURPRISED IT HAS NO RECALLS. THE PROBLEMS START TWO YEARS AGO. THE VALVE COVER STARTED LEAKING. OIL WAS EVERYWHERE. GOT THAT REPLACED BUT IT HAPPENED AGAIN, AND THEN IT HAPPENED AGAIN. APPARENTLY THE PCV VALVE IS BUILT INTO THE VALVE COVER. WE ARE ABOUT TO BE ON OUR 4TH VALVE COVER. IT'S CURRENTLY INOPERABLE. THE WATER PUMP HAD TO BE REPLACED, THE WHOLE ENGINE HAD TO BE REPLACED. THIS CAR IS A MONEY PIT, AND ANYONE WHO HAS EVER BOUGHT IT SHOULD BE REFUNDED FOR REAL. IT'S A PIECE OF CRAP AND HAS HAD NOTHING BUT PROBLEMS, AND CAUSES NOTHING BUT STRESS. I WILL NEVER BUY ANOTHER CHEVY EVER AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350853August 24, 2020
UNKNOWN OR OTHER
TRANSMISSION SHIFTS FROM 5TH GEAR TO 2ND RANDOMLY AT 70 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350787August 22, 2020
ENGINE
THE ENGINE WAS ACTING UP. IT FELT LIKE IT WASN'T GETTING THE GAS TO SHIFT GEARS. IT FELT LIKE IT WAS GOING TO STALL OUT. TOOK IT TO THE SHOP AND THEY REPLACED THE KNOCK SENSOR AND DID A TUNE UP. THE ISSUE CONTINUED SO WE HAD TO TAKE IT BACK AGAIN. WE WAS TOLD THE PISTON MELTED AND PUT A HOLE IN THE BLOCK. WE BOUGHT IT BRAND NEW, HAVE TAKEN IT FOR ALL REPAIRS AND OIL CHANGES, THE CAR HAS LESS THAN 90,000 MILES. WE ARE BEING TOLD THESE CARS HAVE THESE ISSUES AND TO JOIN IN A LAWSUIT BECAUSE THE MOTOR NEEDS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348684August 11, 2020
ELECTRICAL SYSTEM
VEHICLE IS OVERDRAWING BATTERY CURRENT WHEN MOTOR IS RUNNING CAUSING ELECTRICAL POWER LOSS AT ENGINE IDLE. LOSS OF ELECTRICAL POWER CAUSES ENGINE TO STALL WHILE IN TRAVEL LANES. ALTERNATOR AND BATTERY ARE VERIFIED FUNCTIONAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343680August 6, 2020
ENGINE
CAR IS NOT ACCELERATING PROPERLY. THIS MAKES FOR DANGEROUS DRIVING CONDITIONS IN AREAS WITH HIGH SPEED LIMITS SUCH AS THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339247July 14, 2020
SERVICE BRAKES
WHILE ENGAGING THE VEHICLE IN REVERSE THE BREAK FAILS TO STOP THE VEHICLE EVEN WHEN PRESSED ALL THE WAY DOWN. THIS HAPPENS EVERY SO OFTEN. ONLY HAPPENS IN REVERSE GEAR. THE CAR KEEP ROLLING BACK UNTIL GEAR IS CHANGED TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338853July 12, 2020
ELECTRICAL SYSTEM, ENGINE
HAD TO CHANGE DEF RESERVOIR AND ENGINE OIL PSI SOLENOID VALVE AND MY SIDE SERIVCE ALERT IN BROKEN TOO AND AT 26000 MILES I ASK FOR NEW CAR BECAUSE I HAD 7 REPLACEMENT PART PUT ON CAR I WAS DEINED NEW CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338336July 9, 2020
FUEL/PROPULSION SYSTEM
HAVING A COOLANT LEAK AND CAN'T FIND THE SOURCE ..HAD DYE PUT IN BY MECHANIC TOLD TO DRIVE FOR A COUPLE OF DAYS ..WENT BACK AND EVERYTHING IS DRY NO LEAK DETECTED BUT LOOSING COOLANT ..FAN COMES ON AC SHUT OFF DUE TO ENGINE OVERHEATING..SITTING AND OR DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338414July 9, 2020
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING CEASED WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE STEERING REGAINED NORMAL FUNCTIONALITY. OURISMAN CHEVROLET BUICK GMC OF ALEXANDRIA (1800 OLD RICHMOND HWY, ALEXANDRIA, VA 22303, 571-366-8047 WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. AN APPOINTMENT WAS NOT SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338493July 9, 2020
VISIBILITY/WIPER
I HAVE A 2014 CHEVROLET CRUZE LT. ON MAY 20TH 2020 MY DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING. TOOK CAR TO A CHEVROLET DEALERSHIP TO HAVE IT FIXED THE NEXT DAY. THEY REPLACED THE MOTOR TO THE WINDSHIELD WIPERS. NOT EVEN 2 MONTHS LATER ON JULY 9TH 2020 THE DRIVER SIDE WINDSHIELD WIPER GOES OUT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331815June 30, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
NOT SURE WHAT'S WRONG. I'VE FIXED THINGS ALREADY LIKE MASS FLOW SENSOR, AIR FILTER, MOTOR MOUNTS A VALVE LEAK. CARS BEEN IN AND OUT OF THE MECHANICS FOR MONTHS. CARS ENGINE SHUT OFF 2-3 TIMES WHILE DRIVING WITH MY DAUGHTER IN THE CAR!!!!!. ANOTHER TIME IT TURNED OFF RIGHT AFTER I STARTED IT UP. THE CAR IS UNSAFE!!!!!! I'VE HAD IT HAD 2-3 DIFFERENT MECHANICS. AND THE CHEVY DEALERSHIP. THE CAR NEVER TURNS OFF FOR ANYONE BUT ME. THIS PAST WEEKEND I WAS ATTEMPTING TO PICK UP MY CAR FROM ONE SHOP TO TAKE TO ANOTHER AND IT WOULDN'T START. THIS SHOP HAD THE CAR FOR A WEEK AND A HALF AND IT NEVER TURNED OFF UNTIL I WENT TO PICK IT UP. NOW THEY STILL CAN'T FIND WHAT'S CAUSING THE PROBLEM. I'VE SPENT 2 GRAND IN LABOR AND TOWS IN JUST THE LAST 3-4 MONTHS. I CAN'T KEEP DOING THIS!!!!!! SOMEONE PLEASE HELP ME FIGURE THIS OUT!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Cruze