Chevrolet Cruze Complaints (2012)

865 consumer complaints on file.

#11192532March 29, 2019
ENGINE
ENGINE OVERHEATED, GOT THAT FIXED. NOT EVEN 3 WEEKS LATER, CHECK ENGINE LIGHT COMES ON AGAIN'CAR SHAKES WHEN STOPPED AND STILL SOUNDS LIKE THE ENGINE IS RUNNING WHEN THE CAR IS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185924March 11, 2019
VISIBILITY/WIPER
THE DEFROST QUIT WORKING WHILE WE HAD -50 DEGREE TEMPERATURES THIS WINTER. MY CAR COULD NOT KEEP THE WINDSHIELD CLEAR TO SEE. IT WAS IN MOTION WHEN IT BEGAN GETTING MORE AND MORE FOGGY. NOW HEAR A GEAR WENT OUT IN THE VENT SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185526March 9, 2019
FUEL/PROPULSION SYSTEM
PCV VALVE COVER GASKET KEEPS HAVING LEAK ISSUES. IN THREE YEARS I HAVE REPLACE THREE PCV VALVE COVER GASKETS. I HAVE TALKED WITH THE CHEVROLET DEALERSHIP AND THEY ADMIT THAT IT'S A DESIGN FLAW PROBLEM. THIS SHOULD HAVE BEEN A RECALL AND I SHOULD NOT HAVE HAD TO PURCHASE THIS THREE TIMES AND HAVE IT PUT ON ONE EACH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182282February 25, 2019
POWER TRAIN
TRANSMISSION MODULE CONTROL BAD. CAR JERKS WHEN PUT IN GEAR AND TAKES OFF VERY SLOW OR NOT AT ALL. VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182322February 25, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN SWERVING ACROSS THE ROAD AND THE CONTACT LOST COMPLETE CONTROL. THE VEHICLE ALSO MADE AN ABNORMAL ANIMAL SOUND, SIMILAR TO A COW MOO-ING. IN ADDITION, THE VEHICLE ACCELERATED ON ITS OWN AND JERKED VIOLENTLY BACK AND FORTH. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AS IT LOST POWER. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO JIMMY VASSER CHEVROLET (583 SOSCOL AVE, NAPA, CA 94559, (707) 255-7600) TO BE DIAGNOSED, BUT NO FAILURES WERE FOUND. THE MECHANIC STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT A NEW TRANSMISSION WAS NEEDED. THE MANUFACTURER OFFERED TO PAY 10% OF THE REPAIR COST. THE FAILURE MILEAGE WAS 123,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182030February 22, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE JERKED AND SHUDDERED, AND THE TRANSMISSION SHIFTING WAS AFFECTED. THE CONTACT PROVIDED THE DEALER (TURNER CHEVROLET, 1251 PAXTON ST, HARRISBURG, PA 17104, (866) 629-7151) WITH ENGINE CODES: P015B (O2 SENSOR DELAYED RESPONSE FOR OXYGEN SENSOR) AND PO171 (BANK 1 SYSTEM 2 LEAN). THE DEALER WAS SUPPOSED TO CALL THE CONTACT BACK TO EXPLAIN THE CODES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 96,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181126February 19, 2019
UNKNOWN OR OTHER
I OWN BOTH A 2012 & 2013 CRUZ AND THEY BOTH HAVE A LEAK IN THE SAME PLACE. I ALSO HAVE A CO-WORK THAT HAS ONE AND IS HAVE THE SAME WATER LEAK AT FIRST I TOUGHHT MY CAR HAD BEEN WRECKED BUT IT SEEMS THAT IF IT'S NOT JUST ME IT IS NOT THE CASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180169February 14, 2019
ENGINE, POWER TRAIN
PURCHASED MY 2012 CHEVY CRUZE MARCH OF 2016. JULY 2016 THE CAR WILL CONTINUE TO RUN AFTER THE KEY WAS OUT IGNITION I TOOK IT TO NAPERVILLE CHEVY THEY CHANGED THERMOSTAT. OCTOBER 2016 THE CAR WOULD RUN ON HIGHWAY OR STREET ALL OF A SUDDEN SERVICE TRACTION LIGHT COMES ON THE CAR ONLY GO TO 20MPH SUDDENLY THEN IT WILL TURN OFF. TOOK IT TO CHEVY AGAIN THEY SAID TRANS MODULE THEY FIXED IT MARCH 2017 IT HAPPENED AGAIN THEY DIDN'T KNOW THE PROBLEM BECAUSE NO ENGINE LIGHT ON IT HAPPENED EVERY 4 MONTHS OCTOBER 2018 TRANS LINE LEAKING WITH THE SAME SIGN NO FASTER THAN 20MPH JERKING THEY FIXED LINES JANUARY 2019 CAR JERKING AGAIN CAR GOES 20 MPH BUT THE CAR WILL STOP AT STOP SIGN AND WILL I ACCELERATE TO GO THE CAR WON'T MOVE AT ALL I HAVE TO TURN IT OFF TO DRIVE AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176229February 11, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
TURBO CHARGER VALVE FAILED CAUSING MULTIPLE OTHER ISSUES. CAR SHUTS OFF RANDOMLY. STABILITY TRACK KEEPS COMING ON EVEN AFTER THE WIRE TO THE BATTERY WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173805February 3, 2019
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
MY BRAKES KEEP GOING "HARD" AND NOT FUNCTIONING PROPERLY. ABOUT A YEAR AGO I HAD MY MASTER CYLANDER, BRAKE BOOSTER, MICROSWITCH IN THE BRAKE VACUUM LINE, MAF SENSOR AND AIR INTAKE HOSE REPLACED BECAUSE THE MECHANIC SAID THOSE WERE THE ISSUES, I WENT 2 WEEKS WITHOUT MY VEHICLE, INCLUDING BREAKING DOWN FOR MULTIPLE DAYS OUT OF STATE. NOW HERE I AM WITH THE SAME ISSUES. BEFORE I HAD THEM REPLACED I WAS TOLD THAT THE MICROSWITCH IN THE BRAKE SYSTEM WAS ALREADY RECALLED AND REPLACED. BUT SINCE THEN IT HAS FAILED AGAIN. I WAS TOLD BY CHEVY THAT THEY ONLY DO THE RECALL ONCE, BUT IF THEY ARE REPLACING IT WITH A FAULTY PART SHOULDN'T THAT BE RECALLED AGAIN? I HAVE TWO TODDLERS IN MY VEHICLE REGULARLY AND LOSING THE POWER BRAKES COULD END VERY BAD. THE POWER BRAKES FAIL ALMOST EVERY DAY, USUALLY THE FIRST TIME I HIT THE BRAKES AFTER STARTING TO VEHICLE. WITCH MAKE ME THINK THAT ITS GOING TO COMPLETELY FAIL AGAIN SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173851February 3, 2019
VISIBILITY/WIPER
DRIVING ON THE HIGHWAY AND THE WIPER STOPPED WORKING ON THE CENTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173282January 31, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I AM HAVING ISSUES WITH MY TURBO. AFTER TAKING IT TO MY MECHANIC I AM TOLD THAT IT IS A COMMON ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172287January 26, 2019
STRUCTURE:BODY, ENGINE, POWER TRAIN
CAR WAS STOPPED AT A RED LIGHT, READY TO MAKE A LEFT-TURN AND COMPLETELY SHUT OFF FOR NO REASON. IT TURNED ON AFTER SOME MINUTES BUT THERE ARE MANY COMPLAINTS ONLINE (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T65940_DS765514) OF THE SAME ISSUE WITH THIS MAKE AND MODEL (INCLUDING NEWER ONES), A LOT BEING WHILE THE CAR IS ACTUALLY DRIVING. THIS IS SO DANGEROUS!! WE DON'T FEEL SAFE CONTINUING TO OPERATE THE CAR SINCE FINDING OUT IT'S A RECURRENT PROBLEM FOR PEOPLE WITH THIS CAR WHO HAVE HAD NO RESOLUTION EVEN AFTER FILING MULTIPLE CLAIMS WITH CAR COMPANY AND TAKING IT TO THE MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172317January 26, 2019
ENGINE
OVERHEATS REGULARLY EVEN WITH ANTIFREEZE, STOPS READING COOLANT TEMPERATURE RANDOMLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170665January 17, 2019
ELECTRONIC STABILITY CONTROL (ESC)
I WAS LEAVING WORK, ONTO A BUSY STREET AND THE HEADLIGHTS FLICKERED, THE CHECK ENGINE ICON APPEARED ON THE DASH, ALONG WITH ENGINE POWER IS REDUCED, SERVICE TRACTION CONTROL & SERVICE STABILI TRAK. MY CAR SLOWED DOWN TO ABOUT 5 MILES AND I WAS ALMOST HIT. I REVERSED BACK INTO MY COMPANY'S LOT. SOMEONE SCANNED MY CAR AND THE CODE WAS FOR P2135. DOING RESEARCH, I FOUND IT WAS A PREVIOUS RECALL FOR THIS ISSUE BUT CAN'T FIND ANY NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170394January 16, 2019
POWER TRAIN
THE OIL HOUSING UNIT IS LEAKING CAUSING OIL TO LEAK INTO THE ENGINE AND BURN POTENTIALLY CAUSING A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165107January 8, 2019
POWER TRAIN
FROM THE TIME I BOUGHT THIS VEHICLE (OFF LEASE) THE TRANSMISSION NEVER FELT RIGHT. THE CAR WOULD JERK FROM GEAR TO GEAR AND THE RPMS WOULD SKY ROCKET. I EXPRESSED THIS CONCERN MULTIPLE TIMES WITH THE DEALERSHIP I BOUGHT THE CAR FROM AND THEY ASSURED ME EVERYTHING WAS OKAY AND THAT IT WAS JUST THE TYPE OF TRANSMISSION. AFTER JUST GETTING MY CAR OUT OF THE SHOP FOR A SEPARATE ISSUE THE CRUZE LEFT ME ON THE SIDE OF A VERY BUSY HIGHWAY THAT IS NOTORIOUS FOR ACCIDENTS. AS I TRIED TO SPEED UP THE RPMS WOULD ONCE AGAIN SKY ROCKET BUT THE CAR WOULD NOT ACCELERATE. AFTER ABOUT A MINUTE OF THIS HAPPENING I PULLED OVER TO THE SIDE OF THE ROAD. AFTER PUTTING THE CAR IN PARK I SAT FOR A MOMENT. WHEN TRYING TO DRIVE THE CAR JUST WOULD NOT MOVE. I TRIED FORWARD AND REVERSE AND NEITHER WORKED. SO THERE I SAT WITH CAR WHIZZING BY ME WITH A CAR THAT DID NOT WORK. AFTER TOWING THE CAR TO THE SHOP HE GAVE ME THE GUT WRENCHING NEW THAT MY 7 YEAR OLD CAR'S TRANSMISSION IS SHOT. I NOW HAVE A $4,000 REPAIR WHICH I CANNOT AFFORD. OH AND THE KICKER IS I OWE $8,000 STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165933January 8, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, EXTERIOR LIGHTING
CAR WAS LIKE NEW FOR A FEW MONTHS, DRIVEN TO AND FROM ORLANDO MAYBE 4 TIMES, BUT MOSTLY USE IT FOR WORK TO TAKE MY DAUGHTER TO SCHOOL THEN IT STARTED THE CHECK ENGINE LIGHT BEING ON, THEN SHORTLY, CAR STARTED JERKING WHILE PARKED, OR ON BRAKE, AND THE "CHECK STABILI TRACK CONTROL" LIGHT COMES ON, AND THEN WOULD JUST TURN OFF. I WOULD START SMELLING A VERY STRONG BURNT SMELL BUT NO OIL WAS FALLING TO THE FLOOR, BUT ONCE I STOPPED DRIVING THERE WOULD'VE SMOKE EVERYWHERE. WAS TOLD THERE IS A VACUUM LEAK COMING FROM PCV WHICH IS BUILT IN VALVE COVER...HAVE HAD VALVE COVER CHANGED 3 TIMES IN 3 WEEKS AND EACH TIME, IT LOOKED LIKE SOMEONE DIED UNDER MY HOOD AND BLED OIL! AM TOLD THAT THERE IS TOO MUCH PRESSURE COMING IN AND SO CAUSES OIL TO FIND A WAY OUT AND LEAKS IT SPILLS IT SLASHES, AND IT'S A MYSTERY! ALSO, THERE IS ANOTHER LEAK THAT ALL OF A SUDDEN STRATED FROM THE SIDE OF THE ENGINE! WHEN DOING MY RESEARCH, THERE ARE SOOOOOO MANY PEOPLE WITH THE SAME PROBLEMS! THIS NEEDS TO BE SOME SORT OF RECALL. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164843January 7, 2019
ENGINE
I TOOK IT TO FIRESTONE FOR AN INSPECTION BECAUSE I WAS HAVING ISSUES WITH MY CAR AND WAS TOLD THAT I HAD A FAULTY CYLINDER HEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164164December 31, 2018
VISIBILITY/WIPER
MY PASSENGER SIDE WINDSHIELD WIPER STOPPED WORKING.I WAS TRYING TO MAKE IT A FEW DAYS UNTIL I COULD AFFORD TO FIX MY PASSENGER WIPER AND MY DRIVER SIDE STOPPED WORKING ON MY WAY TO WORK ON THE HIGHWAY WHILE I WAS IN MOTION. WHEN THIS HAPPENED I HAD TO HANG MY HEAD OUT THE WINDOW TO SEE WHERE I WAS DRIVING UNTIL I COULD GET TO A SAFE LOCATION TO PULL OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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