Chevrolet Caprice Complaints (2014)

17 consumer complaints on file.

#11706592December 22, 2025
STEERING, ELECTRICAL SYSTEM
The contact owns a 2014 Chevrolet Caprice Police Pursuit. The contact stated that while driving at an undisclosed speed, the power steering became inoperable and failed to function properly, with the brake assist, power steering, stability control, and tire pressure monitoring system warning lights illuminated. The vehicle was towed to the residence. The contact also stated that while the vehicle was parked, an attempt was made to restart the vehicle; however, the vehicle became inoperable, failed to start, and entered Accessory Mode only. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 139,576.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351855August 28, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING ON CITY STREETS, THE VEHICLE DOOR LOCKS UNLOCK AND LOCK BACK REPEATEDLY. VEHICLE EXPERIENCES SOME HESITATION AND POWER TO CAR CUTS OFF AND THEN BACK ON AGAIN CAUSING IT TO JERK. MOST THE TIME THIS OCCURS WHILE DRIVING BUT ON OCCASION IT WILL ALSO HAPPEN WHEN STOPPED AT A LIGHT. IT COMPLETELY CUT OFF A COUPLE OF TIMES BUT I WAS ABLE TO START IT AGAIN WITH NO PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320090April 2, 2020
AIR BAGS
THE AIRBAG FAULT CODE KEEPS POPPING UP ON THE DASH BOARD. WHEN THE CODE IS READ, IT SAYS THAT THE PASSENGER SIDE AIRBAG SENOR HAS A FAULT. SAME MAKE AND MODEL OF MY CAR HAS THE SAME FAULT AND THE RECALL EXPLAINS MY EXACT PROBLEM OF MY CAR. WHEN I CALLED THE DEALERSHIP. THEY TOLD ME I HAD TO PAY JUST TO FIGURE OUT WHAT THE PROBLEM OF MY CAR WAS. THEN PAY EVEN MORE TO HAVE THE CAR FIX. BECAUSE THE RECALL DOESN'T COVER MY CAR. EVEN IF IT SHOWING THE SAME ISSUE. THE REASON I HAVE FOUND OUT TO BE THE PROBLEM, WHENEVER I DRIVE THE CAR. THE FAULT CODE DOESN'T POP UP TILL THE WIFE SITS IN THE SEAT. THEN THE LIGHT IS POPPING UP EVERY 3 TO 5 MINUTES. IT ALMOST LIKE A LOSE WIRE BUT I HAVE TRY TO MOVE ALL WIRES AND CHECK THE SENOR AND CAN NEVER GET IT TO FAULT TILL SOMEONE SIT IN THE SEAT. THEN THE PASSENGER SEAT AIRBAG INDICATOR SAYS THE AIRBAG IS OFF AND NOT ON. I AM WORRY FOR THE SAFETY OF MY FAMILY AND I LOVE THE CAR. BUT DON'T WANT TO PUT THEM IN HARM WAY. ALSO AT THE BOTTOM OF THE PAGE, IT ASK FOR A DATE. IT HAPPENS EVERY DAY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192229March 28, 2019
UNKNOWN OR OTHER
KEY GETS STUCK IGNITION REPEATEDLY. TOOK TO WILLIAMS CHEVROLET MARCH OF 2017, 25,691 MILES. REPLACED IGNITION CYLINDER. IN MARCH OF 2019 THE KEY BEGAN TO GET STUCK AGAIN, 36,579 MILES. REMOVED AND REPLACED LOCK CYLINDER 3/19/2019. WITHIN 2 DAYS THE KEY WAS STICKING AGAIN. ON 3/27/2019 IT WOULD NOT COME OUT AT ALL. BATTERY DRAINED AND CAR WOULD NOT START. THIS HAS HAPPENED REPEATEDLY! I AM DRIVING MY ELDERLY MOTHER AROUND IN THIS CAR AND DO NOT FEEL IT IS RELIABLE NOR SAFE. THE CAR IS STATIONARY AND IN PARK, GATS STUCK ON ACC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141061October 17, 2018
STEERING
WHILE DRIVING VEHICLE POWER STEERING STOPS WORKING, TRANSMISSION LOOSES COMMUNICATION , HAVE TO PULL OFF ROAD SHUT OFF VEHICLE TO RESET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141069October 17, 2018
STEERING
WHILE DRIVING VEHICLE LOOSES POWER STEERING, HAS RPM'S BUT NO TRANSMISSION, HAVE TO PULL OFF ROAD SHUT VEHICLE OFF TO RESET. CONDITION HAPPENS MORE OFTEN AS TIME GOES ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850949March 22, 2016
STEERING
VEHICLE JUST OUTSIDE OF FACTORY WARRANTY AT 40K MILES INTERMITTENTLY LOSES POWER STEERING AND GETS A SERVICE STEERING SYSTEM MESSAGE. PER THE VIN THERE IS A RECALL ON THIS VEHICLE SO I TOOK IT TO PETERSON GM @ 12300 FAIRVIEW AVE. BOISE. JOHN ASH IN SERVICE CALLED AND SAID IT NEEDS A NEW STEERING GEAR AND THAT IT WILL COST ABOUT $2500.00. I ARGUED THAT THE RECALL STATES UNDER REMEDY "FOR VEHICLES IN THE FIELD, DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLY." THEY STATE THAT THE RECALL ALSO STATES UNDER STATUS "REMEDY NOT AVAILABLE YET." AND THEY ARE NOT AUTHORIZED BY GM TO COVER THE COST. I CALLED GM CUSTOMER SERVICE @ 1-800-222-1020 ON 03-22-16 AND SPOKE WITH TAYLOR. SHE ALSO CONFIRMED THAT THE REPAIR WILL NOT BE COVERED BY GM AT THIS TIME. I AM HESITANT TO PAY FOR THIS REPAIR BECAUSE IT APPEARS THAT I WOULD BE PURCHASING THE SAME GEAR GM IS ADMITTING TO HAVING A HIGH FAILURE RATE WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810628December 16, 2015
STEERING
WE CURRENTLY HAVE THREE 2014 CAPRICE PPV VEHICLES THAT HAVE POWER STEERING ISSUES. OUR POLICE OFFICERS HAVE REPORTED THAT THE POWER STEERING INTERMITTENTLY STOPS WORKING BEFORE COMPLETELY FAILING. THREE OF THE FOUR CAPRICE VEHICLES HAVE THE SAME PROBLEM WITHIN TWO WEEKS AND MILEAGE BETWEEN 47K-52K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701751March 25, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPRICE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE EMERGENCY EQUIPMENT FRACTURED. THE EQUIPMENT CONSISTS OF LIGHTS, SIREN, RADIO AND MOUNTING SYSTEM WHICH WAS THE OVERALL RELAY SWITCH. THE FAILURE OCCURRED OVER SIX TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE RELAY SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. UPDATED 7/10/15*CN UPDATED 10/2/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684128February 18, 2015
ENGINE
I PURCHASE THIS VEHICLE ON JANUARY 20, 2015 BUT DIDN'T PICK UP FROM DEALERSHIP UNTIL FEBRUARY 3, 2015, I WAS WAITING FOR THE SEATS COVERING TO BE INSTALLED ALONG WITH THE REMOTE START I ORDERED. I NOTICE ON ABOUT FEBRUARY 10, 2015 THE ENGINE LIGHT CAME ON, I CONTACTED A LOCAL DEALERSHIP CLOSER TO MY HOME THEY CHECK IT ON SATURDAY FEBRUARY 14, 2014 ADVISED ME IT WAS MY REMOTE THAT HAD BEEN PROGRAM WITH THE WRONG CODES, I WOULD NEED TO CALL THE DEALERSHIP WHERE I PURCHASED IT. I DID I CALL I WAS TOLD THAT WAS NOT TRUE BY THE PERSON IN SERVICE. I CALL THE LOCAL DEALERSHIP BACK AND TOOK THE VEHICLE BACK, I EXPLAINED I ALSO SMELL A STRONG SMOKE ALONG WITH THE ENGINE LIGHT BEING ON. THE VEHICLE WAS CHECKED OUT AGAIN, I HAVE BEEN TOLD THAT IT NEEDS A NEW CATALYST CONVERTER WHICH IS MAJOR FOR A NEW VEHICLE WITH LOW LOW MILES. I WAS TOLD THIS IS THE REAL MILEAGE, I AM WORRY THAT I WILL HAVE MAJOR PROBLEMS WITH THIS VEHICLE BECAUSE I HAVE HAD TO HAVE THE ENGINE REPLACE LESS THEN 30DAYS OF HAVING IT. I REALLY BELIEVE I WAS PROBABLY SOLD A LEMON. I WOULD LIKE THIS INVESTIGATED. I WOULD LIKE TO KNOW IF I COULD RETURN THIS VEHICLE FOR ANOTHER ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653551November 8, 2014
STEERING
THIS VEHICLE IS ONE OF A FLEET OF SEVEN VEHICLES FOR THE LA GRANGE ILLINOIS POLICE DEPARTMENT. THE VEHICLES WERE RECENTLY PURCHASED NEW ON FEBRUARY 28, 2014 AND WERE SHIPPED FROM AUSTRALIA. OVER THE PAST COUPLE OF MONTHS, THE MAJORITY OF THIS FLEET (NOW 6 OF THE 7 CARS) HAVE ALL HAD POWER STEERING FAILURES DURING VEHICLE OPERATION (WHILE MOVING). THERE IS A GREAT CONCERN THAT THE POWER STEERING WILL FAIL WHILE WE ARE IN PURSUIT OF AN OFFENDER AND THERE WILL BE A LOSS OF STEERING CONTROL AT WHICH TIME A CRASH WILL OCCUR AND WILL INJURE THE OFFICER AND INNOCENT PERSONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653404November 7, 2014
STEERING
AS THE BARTONVILLE ILLINOIS POLICE OFFICER ASSIGNED TO THIS VEHICLE WAS APPROACHING AND BEGINNING A TURN WHEN THE POWER STEERING WENT OUT AT WHICH TIME HE STOPPED THE VEHICLE AND PUT THE TRANSMISSION IN PARK. HE THEN TURNED THE VEHICLE BACK ON AND THE POWER STEERING FUNCTIONED CORRECTLY. THE OFFICER THEN "DEAD-LINED" THE CAR. THE VEHICLE WAS THEN DRIVEN TO RAY DENNISON CHEVROLET, PEKIN, ILLINOIS ON OCTOBER 8, 2014 FOR REPAIR WITHOUT INCIDENT WHERE IT HAS BEEN UP TO AND INCLUDING THIS DATE DUE "PARTS" BEING SHIPPED FROM AUSTRALIA ACCORDING TO THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652621November 5, 2014
STEERING
THIS VEHICLE IS ONE OF SEVEN IN A FLEET FOR THE LAGRANGE ILLINOIS POLICE DEPARTMENT. THE VEHICLES WERE RECENTLY PURCHASED NEW ON FEBRUARY 28, 2014 AND WERE SHIPPED FROM AUSTRALIA. OVER THE LAST COUPLE MONTHS, THE MAJORITY OF OUR FLEET (5 OF 7) HAVE ALL HAD POWER STEERING FAILURES WHILE THE VEHICLE HAS BEEN ON AND IN MOTION. ONE OF THE VEHICLES HAS HAD TWO SUCH FAILURES. AS WE ARE A POLICE DEPARTMENT, THERE IS A GREAT CONCERN THAT THE POWER STEERING WILL FAIL WHILE WE ARE IN PURSUIT OF AN OFFENDER, CAUSING A MAJOR CRASH INVOLVING INJURIES/DEATH TO OTHERS OR OUR OFFICERS. NOTE: THIS VEHICLE'S POWER STEERING FAILED ON TWO OCCASIONS: JUNE 24, 2014 AND AGAIN AFTER BEING REPAIRED ON NOVEMBER 4, 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652619November 5, 2014
STEERING
THIS VEHICLE IS ONE OF SEVEN IN A FLEET FOR THE LAGRANGE ILLINOIS POLICE DEPARTMENT. THE VEHICLES WERE RECENTLY PURCHASED NEW ON FEBRUARY 28, 2014 AND WERE SHIPPED FROM AUSTRALIA. OVER THE LAST COUPLE MONTHS, THE MAJORITY OF OUR FLEET (5 OF 7) HAVE ALL HAD POWER STEERING FAILURES WHILE THE VEHICLE HAS BEEN ON AND IN MOTION. ONE OF THE VEHICLES HAS HAD TWO SUCH FAILURES. AS WE ARE A POLICE DEPARTMENT, THERE IS A GREAT CONCERN THAT THE POWER STEERING WILL FAIL WHILE WE ARE IN PURSUIT OF AN OFFENDER, CAUSING A MAJOR CRASH INVOLVING INJURIES/DEATH TO OTHERS OR OUR OFFICERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652620November 5, 2014
STEERING
THIS VEHICLE IS ONE OF SEVEN IN A FLEET FOR THE LAGRANGE ILLINOIS POLICE DEPARTMENT. THE VEHICLES WERE RECENTLY PURCHASED NEW ON FEBRUARY 28, 2014 AND WERE SHIPPED FROM AUSTRALIA. OVER THE LAST COUPLE MONTHS, THE MAJORITY OF OUR FLEET (5 OF 7) HAVE ALL HAD POWER STEERING FAILURES WHILE THE VEHICLE HAS BEEN ON AND IN MOTION. ONE OF THE VEHICLES HAS HAD TWO SUCH FAILURES. AS WE ARE A POLICE DEPARTMENT, THERE IS A GREAT CONCERN THAT THE POWER STEERING WILL FAIL WHILE WE ARE IN PURSUIT OF AN OFFENDER, CAUSING A MAJOR CRASH INVOLVING INJURIES/DEATH TO OTHERS OR OUR OFFICERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652622November 5, 2014
STEERING
THIS VEHICLE IS ONE OF SEVEN IN A FLEET FOR THE LAGRANGE ILLINOIS POLICE DEPARTMENT. THE VEHICLES WERE RECENTLY PURCHASED NEW ON FEBRUARY 28, 2014 AND WERE SHIPPED FROM AUSTRALIA. OVER THE LAST COUPLE MONTHS, THE MAJORITY OF OUR FLEET (5 OF 7) HAVE ALL HAD POWER STEERING FAILURES WHILE THE VEHICLE HAS BEEN ON AND IN MOTION. ONE OF THE VEHICLES HAS HAD TWO SUCH FAILURES. AS WE ARE A POLICE DEPARTMENT, THERE IS A GREAT CONCERN THAT THE POWER STEERING WILL FAIL WHILE WE ARE IN PURSUIT OF AN OFFENDER, CAUSING A MAJOR CRASH INVOLVING INJURIES/DEATH TO OTHERS OR OUR OFFICERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652623November 5, 2014
STEERING
THIS VEHICLE IS ONE OF SEVEN IN A FLEET FOR THE LAGRANGE ILLINOIS POLICE DEPARTMENT. THE VEHICLES WERE RECENTLY PURCHASED NEW ON FEBRUARY 28, 2014 AND WERE SHIPPED FROM AUSTRALIA. OVER THE LAST COUPLE MONTHS, THE MAJORITY OF OUR FLEET (5 OF 7) HAVE ALL HAD POWER STEERING FAILURES WHILE THE VEHICLE HAS BEEN ON AND IN MOTION. ONE OF THE VEHICLES HAS HAD TWO SUCH FAILURES. AS WE ARE A POLICE DEPARTMENT, THERE IS A GREAT CONCERN THAT THE POWER STEERING WILL FAIL WHILE WE ARE IN PURSUIT OF AN OFFENDER, CAUSING A MAJOR CRASH INVOLVING INJURIES/DEATH TO OTHERS OR OUR OFFICERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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