Chevrolet Avalanche Complaints (2011)

155 consumer complaints on file.

#10639540September 27, 2014
POWER TRAIN
AT TIMES WHILE SLOWING DOWN (CLOSE TO A STOP) THE TRUCK WILL LUNGE FORWARD UNEXPECTEDLY PUSHES THE TRUCK FORWARD. THIS IS GENERALLY IN STOP AND GO TRAFFIC. IT BECOME VERY UNSAFE WHILE THE PROXIMITY OF OTHER CARS DURING THIS TIME IS VERY CLOSE AND COULD CAUSE INJURY. THIS IS AN INTERMITTENT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637795September 21, 2014
STRUCTURE:BODY:DOOR
CHROME DOOR HANDLES FELL OFF.I READ THAT THIS HAS BECOME A COMMON OCCURRENCE WITH THE CHROME HANDLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631217September 6, 2014
VISIBILITY/WIPER, STRUCTURE
DASH HAS STARTED CRACKING EVERYWHERE. AROUND THE PASSENGER AIRBAG THERE ARE CRACKS IN THE HARD PLASTIC DASH, AFRAID IF THE AIRBAG WERE TO DEPLOY THAT IT WOULD SEND SMALL PIECES OF CRACKED HARD PLASTIC AS PROJECTILES. DASH IS ALSO CRACKED AROUND IN DASH SPEAKER, AND BEHIND INSTRUMENT PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630254September 2, 2014
AIR BAGS, STRUCTURE
THERE A DEEP GASH/CRACK IN THE DASHBOARD ON THE PASSENGER SIDE THAT STARTS AT THE UPPER LEFT CORNER OF PASSENGER AIRBAG! VERY CONCERNED AFTER I GOOGLED THIS PROBLEM AND CAN SEE THAT THERE ARE INSTANCES OF THIS ON GM VEHICLES 'ALL OVER THE INTERNET AND THE COMPLAINTS DATE BACK TO 2006. ALSO NOTING THAT MOST EXPERIENCE THIS PROBLEM ABOUT 24-48 MONTHS AFTER NEW VEHICLE OWNERSHIP, THIS IS CLEARLY A MANUFACTURER PROBLEM AND A SAFETY PROBLEM! #1 IF THE AIRBAG DEPLOYS EITHER FROM NECESSITY OR RANDOMLY DUE TO THE STRUCTURE OF THE DASHBOARD BEING COMPROMISED, THE DASHBOARD COULD BREAK APART INTO SMALL SHARP PIECES THAT COULD BE LIKE "SHRAPNEL" AND CAUSE SEVERE INJURY OR WORSE! #2 SINCE THE STRUCTURE IS COMPROMISED, WHAT IS THE WRITTEN DOCUMENTATION THAT THERE ARE NO SAFETY FACTORS THAT NEED TO BE ADDRESSED IF THE AIRBAG DOES RANDOMLY DEPLOY WHILE DRIVING?! IN THIS INSTANCE, IT COULD ALSO RESULT IN INJURY OR DEATH SHOULD A DRIVER BE STARTLED AT THE UNWARRANTED DEPLOYMENT OF THE AIRBAG AND SWERVE THE VEHICLE OR WORSE, MY DEALERSHIP, KUNI OF SACRAMENTO WAS ONLY WILLING TO REPAIR IF I PAID A PORTION OF THE COST, AND GM PAID A PORTION. THIS IS CLEARLY A MANUFACTURER PROBLEM; THEREFORE, WHY SHOULD I PAY ANY PORTION OF THE REPAIR COST? I ALSO NOTICED THAT MOST THAT PAID FOR THEIR REPAIRS HAD RECURRENCE OF THE SAME PROBLEM WITHIN 24 MONTHS OR LESS!!!! #1 A CONSUMER SHOULD NOT HAVE TO PAY REPAIRS FOR MANUFACTURER PROBLEMS AND, #2 IF THE DEALERSHIP AND OR GM IS UNWILLING TO PROVIDE THIS "AT NO COST TO CONSUMER SERVICE " AND THEY STATE THE VEHICLE IS SAFE, THEN A WRITTEN GUARANTEE THAT THIS AIRBAG WILL NOT DEPLOY RANDOMLY WHILE DRIVING THE VEHICLE, THEN A WRITTEN STATEMENT MUST BE PROVIDED TO ALL OF US AS CONSUMERS OF GM PRODUCTS BY GENERAL MOTORS, INC! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596991June 9, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
FIRST FEW MONTHS EXPERIENCED TRUCK LUNGING FORWARD WHILST ATTEMPTING TO STOP. EXPRESSED CONCERN WITH SERVICE DEPT. THEY STATED NATURE OF THE VEHICLE PERFORMANCE. MARCH 2013 CALLED GM SERVICE #[XXX] AFTER EXPERIENCING ON HIGHWAY @ 65 MPH THE VEHICLE ACCELERATING AS I APPLIED BRAKE TO SLOW DOWN RPM'S JUMPED TO 4500 AND ACCELERATED. 3/21/13 MILEAGE 24,565 WAS TOLD BY DEALERSHIP NO CODES WERE FOUND. WAS REFERRED BY GM TO TECH SPECIALIST 3/26/13 @ 866 790 5700 EXT. 32664 TOLD TO GET SECOND OPINION THEN COMPLETELY IGNORED BY GM FOR FOLLOW UPS. APRIL 1ST DIFFERENT DEALERSHIP FOUND CODE EVENT STORED IN TRANSMISSION CONTROL MODULE FROM MARCH 15TH BUT NO DIAGNOSTIC WAS PRESENT, THEY CLEANED THE THROTTLE BODY. MID APRIL 2013 BRAKES BEGAN PULSATING ON COMPRESSION. MID APRIL FRUSTRATED AND VERY CONCERNED WITH SAFETY CALLED 800 LEMON LAW FOUND ON LINE AND KIMMEL & SILVERMAN ADVISED GM / GM RESPONDED DISCLAIMING ISSUES. @ 28,429 MILES 5/21/13 FRONT ROTORS REPLACED AND REAR ROTORS RESURFACED. TRANSMISSION DIPSTICK TUBE FRACTURE FIX: PIPE INSULATION & ZIP TIE. 8/20/13 BRAKES PULSATING AGAIN & SPONGY - VIBRATION NOTED BY SERVICE BUT NOT ADDRESSED.BROUGHT TO SPECIALIST; RIGHT REAR ROTOR GROOVED & LEFT REAR HAD CHATTER MARKS. 8/29/13 WENT TO AMCO THEY FOUND 4 CODES IN TRUCK ON GM SCANNER WHICH DEALERSHIP DENIED THERE WERE ANY. SEPT. 2013 RECEIVED BULLETIN " THROTTLE POSITION SENSOR MAY CAUSE ENGINE TO RUN ROUGH ". GETTING NO-WHERE WITH GM OR DEALERSHIP AND FEARING FOR SAFETY IN OCT. 2013 I OPTED TO TRADE THE VEHICLE AT A GREAT LOSS AS IT WAS MY ONLY TRANSPORTATION. MIND YOU THIS WAS MY 2ND AVALANCHE - THE 1ST ONE I'D HAD A FRONT END ACCIDENT; AIR BAG NEVER DEPLOYED, FORTUNATELY I WAS NOT INJURED AND DEEMED THE PERFORMANCE ISSUES TO BE DUE TO THE ACCIDENT AND TRADED INTO THIS NEW AVALANCHE. I HAVE DOCUMENTATION FOR ALL OF THIS AND HAVE LOST OVER $30,000 DUE TO GM NEGLIGENCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593573May 23, 2014
POWER TRAIN
WHEN SLOWING DOWN THE VEHICLE SURGES FORWARD EVEN WHEN BRAKE IS BEING APPLIED. IT DOES NOT APPEAR TO BE RELATED TO ENGINE SURGE AS IT DOES WITH SUDDEN GEAR CHANGE AS IF THE VEHICLE IS SPEEDING UP FROM A STAND STILL. THIS OCCURRED AS I WAS TURNING INTO A PARKING SPACE WHICH CAUSED THE VEHICLE TO VEER UNCONTROLLABLY TO THE RIGHT (WAS MAKING A LEFT HAND TURN INTO PARKING SPACE) AND HIT A BRICK COLUMN. IT HAS ALSO HAPPENED WHEN COMING TO A STOP AND PERSONS WERE ABOUT TO WALK ACROSS ROAD SCARING THEM AND ME! THE VEHICLE CONTINUES TO EXPERIENCE THESE SAME ISSUES. DEALERSHIP HAS NOT BEEN ABLE TO FIX THOUGH THEY DID ACKNOWLEDGE THAT MY VEHICLE WAS THE ONLY ONE EXPERIENCING THIS ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10593395May 22, 2014
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
I WAS IN LINE AT A DRIVE THROUGH AT BURGER KING AND AS I PULLED UP TO THE CASHIERS WINDOW TO PAY FOR MY FOOD THE ENGINE STARTED TO ACCELERATE. I PUT MY FOOT ON THE BRAKES AS HARD AS I COULD WHILE THE TRUCK WAS SHAKING AND LURCHING TRYING TO GO FORWARD. I CAN'T SAY FOR SURE HOW HIGH THE TACHOMETER WAS, BUT IT SEEMED TO ALMOST PEG FOR A FEW SECONDS WHILE THIS WAS GOING ON. FINALLY I JAMMED THE TRANSMISSION INTO NEUTRAL AND THE ENGINE RETURNED TO NORMAL IDLE. I SAY JAMMED BECAUSE IT TOOK GREAT STRENGTH TO GET IT OUT OF DRIVE. FOR ABOUT 10-15 SECONDS THIS TRUCK WAS TOTALLY OUT OF MY CONTROL. I DROVE AWAY AND PARKED FOR A FEW MINUTES TO GATHER MYSELF AS I WAS VISIBLY SHAKEN..I WAS THANKFUL THAT NO ONE WAS IN FRONT OF ME IN AT BURGER KING OR THAT I WAS NOT IN A PARKING LOT SOMEWHERE WHERE SOMEONE COULD HAVE BEEN INJURED OR KILLED. I HAD BROUGHT THIS VEHICLE IN MORE THAN ONCE TO THE DEALER (RK CHEVROLET) AND COMPLAINED ABOUT THE TRANSMISSION NOT SHIFTING PROPERLY AND WAS ALWAYS TOLD THEY COULD NOT FIND A PROBLEM. AFTER REPORTING THIS THEY DECIDED TO PUT A DEVICE TO MONITOR THE COMPUTER. I DROVE AROUND WITH THIS FOR ABOUT 3 MONTHS AND NOTHING HAPPENED AND THEY SAID THE DATA COLLECTED WAS INCONCLUSIVE. SINCE THE TRUCK HAD JUST WENT OUT OF WARRANTY THEY SAID THEY COULD NOT DO ANYMORE. THIS IS TOTALLY UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554806December 4, 2013
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2011 CHEVROLET AVALANCHE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, HE NOTICED THAT THE ENTIRE DASHBOARD WAS CONSTANTLY VIBRATING. IN ADDITION, A CRACK WAS VISIBLE ON THE PASSENGER'S SIDE DASHBOARD NEAR THE AIR BAG HOUSING AREA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552388November 15, 2013
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
I OWN A 2011 CHEVROLET AVALANCHE LTZ AND AT TIMES WHEN THE TRUCK DOWN SHIFTS IT WILL LUNGE FORWARD. I REALLY NEED TO HAVE MY FOOT FIRMLY PRESSED ON THE BRAKE TO KEEP THE TRUCK FROM POSSIBLY HITTING SOMETHING OR SOMEONE IN FRONT OF ME. IT DOES NOT DO IT ALL THE TIME AND IT'S RATHER RANDOM. I FEEL THAT IS WORSE THEN IT HAPPENING ALL THE TIME BECAUSE I DON'T KNOW WHEN TO EXPECT IT. I HAVE NOT RECEIVED ANY NOTIFICATION OF A RECALL, BUT I FEEL A FIX IS DEFINITELY IN ORDER. SOMETHING IS NOT RIGHT AND IT COULD RESULT IN A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543618September 14, 2013
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
I HAVE BEGAN TO NOTICE WHEN SLOWING DOWN (FOOT OFF THE GAS AND COASTING WITH FOOT ON BRAKE, OR BRAKE APPLIED) AT ANY AREA WHERE MY SPEED DECREASES TO LESS THAN 15 MPH THAT MY AVALANCHE WILL SEEM TO SORT OF LUNGE FORWARD. THE FIRST TIME I EXPERIENCED THIS I BELIEVED IT WAS RELATED TO ME AND IGNORED IT. THE NEXT COUPLE OF TIMES I EXPERIENCED THIS I THOUGHT THERE MAY BE SOMETHING WRONG WITH THE GAS OR ENGINE. I HAVE SPOKEN WITH SEVERAL OTHER OWNERS (WHO OWN THE SAME YEAR MODEL AVALANCHE AND SUBURBAN - THE SUBURBAN AND AVALANCHE ARE MADE FROM THE SAME FRAME/BODY/PARTS) AND THEY STATE EXPERIENCING THE SAME ISSUE. I MUST BE CAUTIOUS TO RIDE MY BRAKES AND BE READ TO HEAVILY APPLY THEM NOW WHEN TAKING AN OFF/ON RAMP AND VEHICLES ARE IN FRONT OF ME AS MY VEHICLE HAS LUNGED FORWARD BEFORE WITH VEHICLES IN FRONT OF ME. I NOTICED HERE THAT (AT THE TIME OF THIS SUBMISSION) THAT TWO OTHER USERS HAVE REPORTED THE SAME INCIDENT. I AM HOPING THAT MY REPORT HERE WILL HELP OPEN AN INVESTIGATION WITH CHEVROLET ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533370August 3, 2013
POWER TRAIN
AT TIMES WHEN MY AVALANCHE IS SLOWING DOWN (CLOSE TO A STOP) THE TRUCK WILL LUNGE FORWARD. IT FEELS LIKE IT'S SOMETHING WITH THE TRANSMISSION (DOWNSHIFTING?). ALMOST LIKE A SURGE OF ENERGY UNEXPECTEDLY PUSHES THE TRUCK FORWARD. IT DOES CATCH ME OFF GUARD AT TIMES, BUT LUCKILY I HAVE NOT STRUCK ANYTHING WHEN IT HAS HAPPENED. IT DOES NOT DO IT ALL THE TIME, BUT RATHER INTERMITTENTLY. I AM HOPING THAT GM CAN FIGURE OUT WHY THIS IS HAPPENING AND POSSIBLY ISSUE A RECALL TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515326June 5, 2013
POWER TRAIN
WHEN I AM SLOWING DOWN TO A STOP THE TRANSMISSION WILL SUDDENLY MAKE THE VEHICLE SURGE FORWARD QUICKLY. IF I NOT JUST AS QUICK TO APPLY A FIRM BRAKE I RISK HITTING THE CAR OR PEDESTRIANS NEAR ME WHICH HAS HAPPEN ON SEVERAL OCCASION. ON ONE OCCASION, AS I WAS TURNING INTO A PARKING SPACE THE VEHICLE SUDDENLY SURGED FORWARD SO FORCEFULLY THAT IT CAUSE THE FRONT LEFT BUMBLE TO TRAVEL OUTSIDE THE PLANNED PATH AND HIT A BRICK COLUMN. THIS PROBLEM ONLY OCCURS IN SITUATIONS WHEN I AM SLOWING DOWN, I.E. MAKING TURNS, TRAFFIC LIGHTS, PARKING, ETC. IT CAN BE FRIGHTENING WHEN IT OCCURS UNEXPECTEDLY. RECENTLY TOOK INTO LOCAL CHEVROLET DEALER. THEY ACKNOWLEDGED THE PROBLEM AND SAID CHEVROLET ENGINEERS ARE WORKING ON A FIX WHERE THE TRANSMISSION'S COMPUTER IS ALTERED. BUT THEY DIDN'T SEEM CONFIDENT IN THE OUTCOME. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10451757March 15, 2012
ELECTRONIC STABILITY CONTROL (ESC), ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
REDUCED ENGINE POWER , ENGINE DIES NO POWER STEERING OR POWER BRAKES ALMOST REAR ENDED ON I-25. TROUBLE CODE SAYS P2135 THROTTLE BODY HAS HAPPENED 20 TIMES OR MORE IN 8 MONTHS. DEALER WHERE PURCHASED SAY THEY NEVER HEARD OF THIS PROBLEM THEN SAID NEW WIRING HARNESS MIGHT FIX IT,KNEW THE PRICE WITHOUT LOOKING IT UP? THERE ARE THOUSANDS OF POSTS ON LINE ABOUT PROBLEM,BUT THEY NEVER HEARD OF IT.WIRING HARNESS REPLACED THROTTLE BODY CLEANED AND CHECKED PEDDLE CHECKED STILL HAPPENS ,HAVE SPENT HUNDREDS. NO SOLUTION . I HAVE TO DRIVE ON HIGHWAY TO GET TO WORK ON OIL RIG,I'M AFRAID IT WELL CAUSE AN ACCIDENT .GM DOESN'T KNOW WHAT IS CAUSING PROBLEM AND DOESN'T SEEM TO CARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449962March 1, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET AVALANCHE 1500. THE CONTACT STATED WHEN HE APPLIED THE E BRAKE, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT MENTIONED THAT HE WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE BY SHIFTING INTO NEUTRAL AND SHUTTING OFF THE IGNITION. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 5,500. UPDATED 03/28/12 *BF UPDATED 03/29/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399427May 7, 2011
SERVICE BRAKES, HYDRAULIC
2002 CHEVY AVALANCHE - PROBLEMS WITH ABS BRAKES, TRUCK WON'T STOP AS DESCRIBED IN NHTSA ACTION # PE05020, CALLED THE LOCAL DEALER WHERE I PURCHASED NEW IN 2002. I WAS TOLD THE RECALL IS VIN # SPECIFIC, HOWEVER THE NHTSA ACTION DESCRIBES THE RECALL AS STATE SPECIFIC( I RESIDE IN AURORA, OHIO-SOUTHEASTERN SNOW BELT OF LAKE ERIE). THE VEHICLE HAD BRAKE WORK DONE 2 YRS AFTER PURCHASE AND THE SERVICE AND REPAIR FORM STATED " REAR BRAKES CORRODED CAUSING PREMATURE FAILURE ". MY COMPLAINT IS WHY WON'T CHEVY OR THE DEALER HONOR THIS RECALL WHEN IT STATES STATE SPECIFIC IN THE RECALL. LAST NIGHT DURING A SHORT TRIP, UNDER 20 MILES, THE BRAKES STARTED SMOKING WITH SEVERE PEDAL PULSATION. THE VEHICLE HAS 70,680 MILES AS OF TODAY-5/07/11. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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